Best New Baths in Phoenix AZ

I have worked with several companies and have had my fair share of ups and downs. What I can say without a speck of doubt is that Luxury Remodels Company is the best home remodeling company I have ever worked with over the years. They always put their client first and will leave no stone unturned in delivering the best services. We are happy with their satisfactory services.

They provided excellent customer service and were very attentive to my needs. This company went above and beyond to ensure that my bathroom remodel was exactly what I wanted.

So we wanted a new shower for our new home. Should've known with their same day you need to sign high pressure tactics this wasn't the place for us, but my husband REALLY wanted a new shower. *Note- if it ain't broke- don't fix it. We were happy because we got our project started in 4 weeks instead of 12-16 BUT the shower products are not what we were promised. We had a shower head that was paid $40 for at Lowe's which let water come out the shower head and hand held massager at the same time and were told we could get that in a matte black. Found out today- LIES. The install would be done in 1 day- LIES. the glass will be installed within 2 days after your shower is done- LIES. (oh- and you have to pay them glass folks separately- AFTER giving Jacuzzi thousands for the shower install) I do not recommend these folks. Please PLEASE shop around before signing on the dotted line. We were left with a half done shower for over a week because their sales representative didn't measure for our panels properly. Then they promised someone would call the next day to give us an update. Somehow someone forgot to call for 2 days so I had to reach out to them. Again- I don't recommend this company. You can spend your hard earned money at Lowe's or Home Depot and get exactly what you want AND save THOUSANDS!

Spoke with Ross on the phone to put in tile Shower and tile bathroom floor. He threw out numbers of $6000 or more for services without even coming to view the area and measure, or bother to find out what kind of tiled shower design we were interested in, offered his thoughts on designs but never asked us what we wanted. Set appt for next morning but didn't have the decency to call and cancel as any decent company would have, sent an email 1.5 hours before appt. crappy customer service. This was an appt for a quote and i guess they did not need our business. Not a company I will work with! The phone conversation was very strange, hem hawing around. If he didn't want our business he should have been honest and up front. If I could have given zero stars that would be my rating.