Best Home Kitchen Tile Installation In Phoenix in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Holtzman Home Improvement has done multiple jobs for our home, including a large job installing hardwood floors in most of the home. The product quality and customer service were both top-notch, even though pricing was the best we received. Employees were professional and trustworthy. I don't hesitate to recommend them!

Steve, the owner came out to our home to give us an estimate for our master bathroom remodeling project that we have been saving up for. I will admit his prices were a tad bit hirer than other contractors that I had met with, but something told me he was the one and as a female you have to go with your intuition. He was very honest & genuine about the whole process and we all know the saying, you get what you pay for and I was willing to pay a little extra for piece of mind during my renovation...and as it turned out that is what I was given, just that. We were just thrilled the outcome of our master bathroom, we couldn't be happier!! I got the (spa-like) bathroom retreat that I always wanted and the whole team from design to the installers did a wonderful job, hence the 5 Stars. I absolutely LOVE my new bathroom!!

It was great working with PJH teams.

We are very pleased with the way our kitchen remodeling project turned out. They were not the lowest bid we received but not the highest either but overall we were comfortable with their ideas and references. Will use them again next year when we do our master bath

Hiram and Carrie were professional, knowledgeable and left the work site clean. I will be happy to be a repeat customer as we remodel home.

Kitchen and Bathroom Remodeler phoenix built the kitchen from scratch, completed the task before the deadline and later cleaned the mess. Their efforts need special acknowledgment.

Friendly people excellent work quality

We are in the process of remediating a complete remodel that had gone wrong with another builder. We tapped 4 GEN for the remediation and we cannot speak highly enough about 4 GEN Homes and David.

Background: we were new to Arizona and the previous builder we had hired to remodel our recently purchased home — after 16 months of ongoing workmanship problems and error — left us with a complete disaster and abandoned the project: having falsified their licensing, falsified their insurance, having not pulled a valid or legitimate permit, or having proper inspections done, and hiring many to perform work who were not licensed or properly skilled. You can imagine how difficult it would be to discover this after the fact, and what a complete mess and stress this would create in so many different ways. Any whole house remodel is, by itself, a daunting process in which you feel lost and need the guidance of an expert contractor. Given the difficult situation we were left with we needed someone to come in and not only do a whole house remodel (complex as that is), but, adding to that complexity, to remediate a remodel that had gone very wrong. Not many would be able or willing to take this on.

We are so thankful that we found 4 GEN Homes / David Mikes, and that he was willing to take on this huge problem for us. He is an amazing contractor — he listens, he is calm, always pleasant, very careful, intelligent, insightful, and experienced; and he speaks, consults, and guides us with the authority of confident construction expertise and extensive home building experience, and yet without ever presuming upon us. He is reassuring in how he counsels. He also has a cadre of vetted professional subcontractors he’s used many times and knows they can perform the work to an acceptable level — he’s not trying to find just any subs as he goes along. He takes the chaos of the situation and calmly organizes it and makes it seem manageable and clear, and he always wants to come to the right result and covers nothing up that needs to be done right. He is your advocate, not primarily an advocate for the subs or workers. He usually answers calls or quickly returns calls or messages and is always ready to help and address any concern — and he is usually way ahead of you in identifying any issue. If you bring it up, it’s likely he’s already on it. His eye for due care and detail is likely better than yours.

Another reviewer said David treats you like family. I would wholly concur with that.

I would highly recommend 4 GEN Homes to anyone and everyone.

Hunter did a great job acting as the GC renovating our condo throughout. We requested some custom millwork touches and he did a great job. He managed the subs to keep pushing the schedule for flooring, paint, electrical, and plumbing too. Thanks!

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

They did my kitchen two years ago.These guys are absolute professionals. The owner and his head guy are very hands-on, and know how a project is supposed to go together. Their knowledge is both broad and deep, as is their technical skill.
Plus, they listened to me, both before and during my renovation, and addressed all my questions and concerns. They also had a number of suggestions that I hadn't considered, some of which we incorporated during construction.
Just spoke with Robert regarding an addition I'm considering. Hoping to have the crew back on site this coming spring!

Eric is a very talented craftsman! You won’t be disappointed

Thanks to Ellie, her son Ivan and the crew of Santa Cruz Remodeling for the fantastic job they did turning our 30 year old kitchen to a beautiful modern marvel! We love our new kitchen!

Did a full remodel on my clients house before listed! I was not expecting that remodel project to be done so fast and finishes to be on point! Good work!

We hired 123 Remodeling to renovate our kitchen and are so glad we did. Their designer came out for our first meeting and took measurements and explained the entire process to us. She has a great eye for detail and is very knowledgeable when it comes to knowing exactly what colors, finishes and fixtures will look best. Contractors showed up on time every day and their work quality was high-end. We love our new kitchen, thanks 123!

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

Danny and Melissa and the rest of the crew are exceptional at what they do, and in our case we could not be happier with the results. We hired Solid Home Renovations based on what we observed when they remodeled a neighbors house. We saw not only the results but how they worked.

We had a total home remodel that took almost three months. The job was finished ahead of schedule and every step of the way, Danny communicated well and performed with maximum quality for all aspects of the remodel.

I observed Danny with my neighbors remodel and saw how much he cared about his customers and made sure that every step was taken to make sure they were happy and secure in the quality of the job. We were pretty thrilled to get the same treatment and even better the same quality in our results.

Danny doesn't need me to promote his business, he is in great demand already with many of my neighbors, so if you want this same great quality and satisfaction, you must be patient and get on his list as soon as possible., you won't be sorry to have waited for the best!

We stopped all work when they put the tile down unstaggered. They will take advantage of your kindness and weakness by staying till 10pm on a weekday. Expect you to not bother them on Sunday when they have employees at our house. Agreed to not charge to remove and fix but did not want to pay for replacement tiles. Send only one tile layer . Good luck trying to get a hold of anyone in management. Project manager is the only one to talk to. They also took full payment from our account and the job is incomplete. I am currently waiting for someone to resolve this issue..

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.