Best Floor Refinishing in Phoenix AZ

Although my small bathroom project is complete, I will certainly not use HHI again. I see a lot of great reviews here. Perhaps a larger project would get more skilled tradespeople, a more organized superintendent, and/or better attention to detail.

Pros:
1. The Holtzman team finished the job.
2. The project superintendent responded to text messages and sent trades back to fix various issues.

Cons:
1. The project was poorly managed and the online schedule is wholly unreliable. Most of the time, teams would not show up on the scheduled day. I would not get a notification when appointments were cancelled. I was told that this was a “glitch” in the system, but it was never fixed.
2. When teams did show up, they often did not have the supplies they needed. Items ordered through HHI were not brought with them or dropped off at our house beforehand. A team was once sent to install a toilet that was still backordered. Tile guys did not bring tiles with them to make repairs (they assumed we had extras, which we did not).
3. My small bathroom project was estimated to take 8-10 weeks, and took over 6 months to complete. Aside from a few procurement setbacks out of their control, this was largely due to teams not showing up and then making repeated mistakes.
4. Quality of work was mediocre and almost every trade needed to return to fix a mistake or oversight. Some examples: (1) There were multiple grout cracks and cracked tiles after the initial tile job. The team returned and fixed the grout cracks (in process cracking more tile) without fixing some of the already cracked tiles. (2) A drywall repairman did not consider the diameter of the light fixture. The light was installed with gaping holes around it. The guy who returned to “fix” it just caulked around the light while getting caulk all over the fixture base. Afterwards, the fixture was missing 2 of the 3 screws. (3) A carpenter installed baseboard trim with obvious chips and did not install door casing. A carpenter returned to finish/fix the job and purchased baseboard trim to go around the door casing (thankfully I noticed before he started). Both trim types were clearly indicated on the design spec sheet.
5. The team damaged the pre-fabricated vanity by leaving scratches in the marble top and multiple chips in the vanity paint (it looked like someone hit it with a step stool a couple of times).

The work was to a very high criterion and has converted my bathroom, and it looks fantastic. The team were amicable, punctual and different. I highly recommend it.

Derek and his crews transformed my bathroom into a true spa experience! It is beautiful ?

I really love the way the shower came out and these guys were very professional and did the job in a timely manner.

Working with Redemption Renovations was one of the top notch, professional, talented and wonderful company I have ever hired. They were fair, consistent and very reasonable. I would recommend this business to anyone who needs remodeling done in their homes.

Extremely disappointed. We need a bathtub replacement and wanted to use somewhere local. Upon scheduling, the scheduler did not tell us that all homeowners had to be present for the presentation. My husband scheduled the appointment. I work from home and have meetings. The salesperson went on a long pitch about our needs and what was important to us, and despite telling them, he tried to have my husband rush me through a critical meeting I was in. When I told him I could not be present, my husband could be asked to reschedule. We initially agreed until he told me I would need to make 2 hours available. We wanted a tub, not a song and dance. It is unreasonable to expect anybody to give 2 hours of their time. AND he kept touching my arm when he talked to us. Stop touching people. It's weird, offensive, and we will not be using your service

Hunter was great - always responsive and helped us work through some unexpected challenges. Took longer than expected but well worth the outcome!

Ross turned our outdated primary suite into a beautiful, functional new space. Our jetted tub from 1990 is now a spacious shower outfitted with gorgeous natural stone. What was once our muted yellow stall shower is now a linen closet with ample storage. Floors, paint, fixtures, and the works - my husband and I absolutely love our new space.

Ross was easy to work with, tidy, and punctual. He took my envisioned design and improved it. Ross is very detail-oriented and thorough — you can tell he puts his heart into what he does.

We would definitely recommend hiring Ross for your home remodel needs!

I needed help with a damaged cultured marble shower surround. Scotty was awesome. He had the correct material on hand and his price was very fair. Will definitely look to AZ BathMasters for future projects!

In getting to know Trevor I've realized that his attention to detail is unmatched. He obviously takes a lot of pride in his work. I definitely be referring him and using him in the future

Nick and Mustache Approved Remodeling has been great to work with. They were professional, friendly, and honest. We had them lower a bar top, and replace our counter tops and install a back splash. Everything looks great and we will definitely use Mustache Approved Remodeling in the future.

We hired 123 Remodeling to renovate our kitchen and are so glad we did. Their designer came out for our first meeting and took measurements and explained the entire process to us. She has a great eye for detail and is very knowledgeable when it comes to knowing exactly what colors, finishes and fixtures will look best. Contractors showed up on time every day and their work quality was high-end. We love our new kitchen, thanks 123!

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.