Best Laminate Flooring in Phoenix AZ

Colton is very comfortable to work with and very flexible to accomodate what I needed. He has a very good design sense as well which I needed. I will be doing business with him again for sure!

We love our new shower! These ladies are professional, prompt, friendly, and have a great eye for design! Thank you!

Great sẻvice !! Thanks to the ladies in the front my job ứa done fast and easy!

To be fair, the team at Design Lab did get our vision for the kitchen and bath remodel we planned, and their designs did, eventually, work out. HOWEVER, we’d suggest, should you opt for their services, to be very clear about what services they plan to provide and to be certain that they are doing what they promised correctly. In our experience:

1. Design Lab represented themselves as the lead team for our remodel. Without telling us, after we hired the contractor they introduced us to, they signed a contract with the contractor and Design Lab became a subcontractor. This created confusion for all parties throughout the project.
2. We kept the same footprint in the kitchen. Despite this, Design Lab did not measure the existing cabinets correctly. The cabinets they ordered for one wall would not have fit. Fortunately, the contractor identified that issue, but it led to a 2-week delay.
3. There was a gap from design to construction, which was our choice. By the time the project started, the kitchen cabinets we had selected were no longer available. Rather than telling us, Design Lab simply ordered different cabinets they thought we’d like. We didn’t like their choice. This led to a 4+-month delay, during which we had no kitchen.
4. Design Lab often did not order sufficient quantities of materials (like tile, cabinet filler, crown molding, kitchen cabinet knobs). In the deal they made with the contractor, Design Lab apparently maintained control over ordering materials and supplies. This added time and frustration, because projects could not be completed in one visit from the trades brought in by the contractor. All these issues led to completely using the contingency piece of the project budget, even though there was only 1 change order ever made.
5. Design Lab incorrectly ordered the backsplash tile, when they made up for the shortage of the first order. We had 2 different style tiles waiting to be installed, but fortunately this was spotted by the contractor before the tile was to be installed. Design Lab also ordered kitchen knobs that were different from what was in the specs.

All of this made a project the contractor estimated would take 6 weeks ultimately take 8 months!

I have only good things to say about Ruidoso Remodeling. They remodeled my entire home from start to finish. Attention to detail, arriving on time, ready for work, honest, fair pricing and really great people to be around. Our experience with these guys was great and we feel like we made new friends too. Everything turned out beautiful. We definitely would recommend and use the company again. They are knowledgeable clean up after themselves. My tile shower, floors, backsplash, fireplace all look awesome! We are glad to answer questions and tell you from some really bad experiences in the past these guys are the real deal. I am so thankful we met and hired them. You won't regret going with this company!

Very rude staff over the phone. I don't know how the rest of the services are, but I'm glad that I won't be able to find out.

We are pleased with the tile installation that Alan recently did for us. He is incredibly talented and precise with every aspect of tile installation. He did a great job explaining the various nuances of the process. We would highly recommend Alan for your next tile install.

Raul is great. They do great work!

The guy who was supposed to give an estimate to my parents ... He started off coming at the wrong time, then when asked to wear a mask as we have people with compromised immune system went out to get a mask and disappeared...
Get a call 3 days later to tell me how the inspection went...I told the person on the phone what had happened ...no apology no follow up....
Do they even deserve a one star. I think not.
Very professional...not.
What a shame.

David was very cordial and helpful today during our scavenger hunt to match some old tile. He gave us genuine insight on products and spent time explaining what options might work best in our situation dealing with water damaged properties.