Best Laminate Flooring in Phoenix AZ

We were introduced to this company (Tabitha) from a contractor we were going to hire to do a renovation on a home we just bought. He sent us to Renovation Inc to look at various materials for cabinets, shower, floors & countertops. From the start Tabitha was very unfriendly and acted like we were taking up her precious time. The store hours on the door say they are open on Saturday, but in a conversation with Tabitha, who came off as very snotty, told us that they are wrong and they just started to close on Saturday. Luckily, we had an appointmen but we arrived early thinking we could look around the showroom until our appointment time. Once they arrived, we were introduced to the couple. The husband was very nice and friendly. Tabitha was not. She never smiled, never tried to build a rapport with us - didn't seem to care about earning our business. She may be talented in decorating, but she is not talented when it comes to connecting with a customer, making the customer feel that they matter, and that she wanted our business. In today's market, there are a lot of design options. Tabitha really needs to learn the importance of customer interaction and the importance of it. Her interaction told us that she thought was too busy and good for us and didn't want to say or do anything to prove otherwise. In text messages she never said thank you or you're welcome. Honestly, she is the rudest person I've ever seen who owned a business and who supposedly wants to work with people and earn business.

We took samples with us, and she told us she was going to meet with the contractor at the house to do measurements. We sent photos of our choices and of course, promised to bring the samples back asap. There was a miscommunication, and she was unwilling to do get the measurements done, even though it was her and the contractor's miscommunication fault. I was having dental surgery trying to accommodate her busy schedule. With all of this we decided that it was obvious Tabitha did not want our business and the contractor also lost our business because of her lack of customer service and flexibility. Once we fired them she kept texting us asking for the samples even though we promised we would return them within 48 hours - which we did. WIth the exception of the husband, the other guy that was there when the samples were dropped off was as unfriendly as Tabitha. Hopefully this review will help her learn that the customer is the basis of a business - not her so-called talent. I would stay away!

Jeff Chaignot took very good care of us. Our kitchen turned out amazing! We had cabinets and granite installed. I did the backsplash, under cabinet lighting and the ship lap boards on the other side of island myself. The cabinet installer and the granite installation crew were absolutely top notch. Everything done in two days, as scheduled, except for the work I performed.

Tony and his crew were a pleasure to work with. They did first class professional work and the finished job reflected their commitment and dedication to providing a outstanding finished project at a fair price. I would not hesitate to use them again and would recommend them to anyone looking for a contractor.

We worked with the team at Design Lab to update our home. We took out some walls to open the space, replaced the flooring, painted the entire house, transformed 2 bathrooms and remodeled the kitchen. We couldn’t be happier with how it all turned out. Design Lab is THE place to go if you want someone that will work with you and your budget to get what you want.

Great variety of products, and knowledgeable owners.

Installers did not seal the granite after installing as the owners promised. Also, as a result of cutting the cabinet away for the new farmhouse sink, they left half-inch gaps on both sides of the sink. They did not advise us that gaps would be there based on the design of the existing cabinetry. If they would have suggested this before installing, we would have gotten a different sink. Now it is too late because the granite was cut to accommodate the sink we got. We called the owners to report this, Raul said it WASN’T THEIR FAULT, it’s just the way our cabinets were originally built. I said this was not acceptable and asked if he would allow this in his own house. He told me it will be too expensive to send any workers out to resolve the issue, as it would come out of his own pocket. He recommended I just fill in the gaps with some trim. (Ok, but aren’t I talking to the person I just paid $2300 to resolve issues like this?!). There were several other miscommunications throughout this project, but this review is already long enough. Bottom line: first and LAST time ever using “L&M Granite” or “Home Boost Remodels” (company goes by multiple names). They may be cheaper than other guys, but they are not licensed or bonded and UNPROFESSIONAL. If you have any issues with their work you will have zero recourse.

Working with Yourson is always a positive experience! From great communication to friendly staff, they handle things in a professional manner which is perfect for business.

They underbid the job and cut corners with painting. There's only 1 person with experience, the other 3 consist of 2 teenage boys and an elderly woman who needed constant direction. They bid it to be done in 3 days, took 2 weeks and some days they didn't show or call. They changed color and finish halfway through without notice. I don't recommend these people, they quit before they finished, so we had to hire another contractor to finish the job. Watch out for the female boss, she controls the money and all of the shortcuts they take.