Best Kitchen Cabinet Refacing in Phoenix AZ

The team was diligent, communicative, and neat.I'm impressed and will be using them again for future work.

Good

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

The professionalism and quality of work is by far the best I have experienced.

Neil was very professional and took the time to listen to what I needed. I was very impressed by the workmanship as they delivered in a timely manner. My phone calls and emails were returned the same day which is something I appreciate and hence, highly recommend. My kitchen looks amazing!

Exceptional service from Paul and the team over at Neoteric Builders! They were responsive, professional, and got the job done in a timely manner. Everything they installed was high quality and it looks beautiful. 10/10 recommend!

Anthony and his team are well organized and excellent communication all through out the project. When the project was completed my home was left better then expected and I have high expectations!

Orange Cactus/Shane remodeled one of our bathrooms recently: his work is outstanding and done as if it was his home he was remodeling. Shane is professional, reliable, on-time and has good insight/experience to offer.

had a great experience with Arthur Gambino who came out to give me a quote on building the backyard of my dreams. Arthur was very professional and did a free 3D diagram on how our backyard would look. There was no pressure and he really listened to my needs. Unfortunately, we did not use republic west yet, but we plan on working with this amazing company in the near future.

We had our drywall installed by an inferior company, but ABA came in to finish the job for us. They did a great job, we couldn't be happier!

Review provided for Cindy Bayne regarding her remodel. “Project Manager Ben and his crew did an excellent job on my kitchen remodel. Prior to the remodel, I had almost no counter or cabinet space. After the remodel, I have both! Ben was an excellent communicator and on site daily. Ben’s team was very professional and neat. The quality of their work was fantastic. The kitchen looks amazing.”

Adam and his crew did an amazing job on my kitchen remodel. They are also experts at painting. They are also reasonably priced.

We just completed our whole house remodeling done by Elodia, and her Son Ivan. We cant say enough on how efficient they were the whole crew that was involved were very perfectional! We ran into a few snags but they were quick to make everything right!
They gave us great design options and yet listened to our ideas as well! I highly recommend this company to anyone looking for remodeling of any kind! Great people skills!!
We are going to miss seeing them!

Nick is a rock star in the remodel industry! His work is detailed, clean, neat, professional. You get what you pay for with contractors and Budget Best is truly a great value! We've worked with him a few times and will undoubtedly continue to over the years.

Serranos was the best priced countertop installers in town. We priced several other local shops and Serranos was by far the best. Installation was very good and we are very pleased with the results! We would definitely recommend them.

Great product, great price, great installation. Highly recommended.

From the first contact with Daniel in Sales to the installers it’s been a refreshing experience. I had another contractor for demo and cabinets and they all had to work together. Could not be happier with the results. Thank you for saying and doing what you said you would. I hope to make use of your reference program. Happy Holidays
Lynn Calvin Stahlecker

I highly recommend New Age Cabinet Coatings! Victor, Luis and the rest of the team were professional, polite and did a great job. Job was completed on time and they were easy to work. Communication was excellent and start to finish all agreements kept. As with any project there will be mess and disruption but they took extra steps to make things go as smoothly as possible. If you are looking for a cabinet company , look no further! I love my New Cabinet Look and the experience was excellent!
Kari

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!