Best Kitchen Cabinet Refacing in Phoenix AZ

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

Good

We would definitely recommend tis company. We went withRedemption Renovations to remodel our kitchen because they could do everything we wanted done: paint cabinets, install countertop and sink, undated a recessed lighting area for track lighting, paint the ceiling and install backsplash. Michael worked with us on an estimate and the time schedule worked just as said it would. He was easy to contact and kept us informed of the schedule. Any subcontractors came at the scheduled time and did excellent work. Adam, the owner came by when completed to be sure it was as agreed. The best part, the entire process took us a little over three weeks to complete as scheduled.

Designer remodeling replaced all my kitchen cabinets several years ago. They still look BRAND NEW and my kitchen still has a new, fresh feel. I can't say enough about Neil and his crew. They were professional and kept everything so clean and dust-free throughout the process! I know, it can be a challenge to remodel, especially the kitchen. Working with Designer Remodeling made the process really manageable. Highly recommended.

I applied for “PowerPro Electric” a subdivision of Republic West Remodeling and I can say the unprofessional of Joel was beyond acceptable , Scott and John weren’t as bad but definitely not the people I would want to work for or have an work done from them

We used Mustache Approved to remodel our hall bath and it was the best experience. Nick is very professional, his estimate is very well done and very detailed. All of the work was completed on time and with great care. I will definitely use Nick in the future.

Thanks to Ellie, her son Ivan and the crew of Santa Cruz Remodeling for the fantastic job they did turning our 30 year old kitchen to a beautiful modern marvel! We love our new kitchen!

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

They did the job well and I was fully satisfied. There were some pieces of wall panels that were damaged that they will replace. Thank you management for responding back.

Ed and Greg @ “The Remodeling Firm”, are awesome. Every time I go there, they are full of knowledge, conversation and great ideas. I really appreciate them.
I WOULD RECOMMEND