Best Design And Build in Phoenix AZ

Completely unimpressed. I called them this morning just before 9am during their business hours. Their answering service picked-up and I relayed that I wanted to simply speak to someone at the company for about 10m to determine if the project we had was a good fit for them. She proceeded to ask me several questions to gather my contact information and then informed me that no one was available. She offered to schedule a quick call, but the next available time was TWO DAYS later. I politely declined. If this is the kind of intimacy and customer service Phoenix Home Remodeling delivers, I do not plan on ever being a customer.

EDIT on June 24, 2021: After reading this company's response, I increased my rating to 3*. While the response was fair, I do think the impersonal nature of an answering service (not actual company employees), coupled with the fact that availability for a very quick initial discussion was a full 2 days later would still keep me away from engaging. If I am going to work with someone on a project, I'd like to believe that the importance of a quicker response time and a more personal, direct interaction is paramount. Speaking to a third party service tasked only to gather my contact information and mechanically schedule a ~10m call 48 hours in advance does not give me the sense that this company is eager to engage their client base. That said, given the fact that I did NOT use their services, 1* admittedly felt harsh. I wish PHR the best of luck and strongly suggest they reconsider their screening process.

Steve came to my house. Nice guy. I told him the work I wanted done. Reface fireplace, tear down a wall, new flooring and baseboards. My estimates were coming in from $25 to $35k. Steve didn't blink an eye, said his bid would be double. There will be a cold day in you know where that I pay up to $70k for this job on a 1650 square foot house!!! I don't like rip off artists!

Our bathroom is so gorgeous! Next is our kitchen, I'm so excited. Looks like a gorgeous new home!

My existing walk-in shower developed a crack in the corner grout after only about two years following my new-build house being completed. The water had been slowly leaking into the connecting wall, causing the baseboard to bubble and discolor. At that point, I was adamant about replacing the whole thing with a groutless design, and having everything done right the first time. I researched three different companies to remodel my whole shower area. AZ BathMasters won the bid due to their reputation for quality, but they also came out on top in overall value. Both of the other companies offered inferior-quality materials, with one of them quoting an estimate significantly above AZ BathMasters' price. It was an easy decision. And AZ BathMasters didn't disappoint. What an excellent team with great synergy. Scotty was right there at the start of the job and throughout to ensure the integrity of the design--he prevented me from making a pretty significant mistake in what I had originally envisioned, and even offered some other design modifications that improved the overall aesthetics even more! Matt and his team performed the actual work, and I couldn't be more pleased with the level of care, expertise, and workmanship. Matt himself realized, right in time before implementing it, that there was one element of the design that should be adjusted to make it even better--and Scotty concurred. Make no mistake, this team is at the top of their game. With that said, I always like to offer some feedback on how to make the whole experience even better, and as a few others have pointed out, perhaps more contact between the original time of estimate and when the actual work begins would help address any concerns customers may have (especially if the estimated start date is going to be a bit off for whatever reason). Otherwise, I strongly recommend this company to perform the work you have in mind with the quality you would expect.

As a single Mom on a tight budget I looked into several options for our bathroom remodel and found everything I needed with Holtzman's Home Improvement. I love that it is a family owned, family operated business. Brandon was excellent in communication throughout the entire process. He was patient with all my questions and if there was a concern, he was prompt to put any worries to rest. They were prompt, dependable and professional. They were very reasonably priced, and our finished bath turned out beyond anything that I could have imagined. I would highly recommend them and if I have any future remodeling needs, I will definitely be a repeat customer. You cannot go wrong with Holtzman's Home Improvement. Make the confident choice - Choose Holtzman's!

professional job wonderful result!!!! little pricey but finally worth it

We hired Maxum based on the relationship we developed with the designers Jerry & Brian who were very caring, professional and followed thru with all their commitments. We then waited several months for the work to start. We were told they wanted to wait to start until they had all the materials so there wouldn't be any delays once they started. Unfortunately that isn't what happened. They had some really bad subcontractors doing work on our house that were constantly making mistakes like taking out lighting that wasn't being replaced (even after we told them so), installing the wrong tile even after going over all the tile and instructions, building unlevel walls, etc. There was very little supervision of these idiots and when we complained to Maxum, we kept being told what great work they've done on other jobs. After several weeks of this, they finally acknowledged the bad work being done and brought in new guys that did know what they were doing but they didn't get very far since they ran out of tile replacing all the bad work that we had to wait 2 more weeks for them to get replacement tile.
The communication has been awful, they don't contact me until after repeated calls/ texts to them. We're never told in advance what's being done when, how long things are going to take, when we're getting our house back. It's been a very frustrating experience! I hope we will be happy with the results when/ if they finally get done. I don't know how they have managed to stay in business 20 years of they is how they operate. I don't recommend them at all.

They did a fantastic job on my kitchen. This was a difficult job but they result is fantastic. I would recommend them to everyone.

I hired PJ Hussey to completely remodel my condo, including the kitchen, two bathrooms, flooring, light fixtures etc. From start to finish it was a good experience. All of their employees that I came into contact with were pleasant and helpful, especially Frank and Kevin. Everybody was very patient in answering my many questions and working around my timeline. The project manager, Kevin, was a pleasure to work with. He was very proactive in keeping me informed about the project and was very responsive to any concerns I had. His communication really reduced my stress level during the project. The remodel turned out great and I would definitely use them again.

I have used Jeff for our kitchen and bath remodel, a project I needed to manage from out of town.
It would have not been possible without someone as conscientious, dedicated to his customers, and dependable to work with. I highly recommend Stellar Kitchen and Baths.

Anthony at Trinity Remodeling was great to work with. He exceeded our expectations for the remodeling services provided. I highly recommend using this company for any and all remodeling projects!

Dan was helpful and easy to work with. His guys all did a great job on our new garage. We highly recommend Superior Home Remodeling!

If you are building or remodeling your home no matter how large or small your project is Az Granite & Remodeling is perfect for the job. Veny went beyond designing and guiding us through the complex process of remodeling our kitchen. He helped us choose the best layout and product to achieve my dream kitchen. His expertise in working with layouts was amazing.

After months of looking for a contractor that I felt I could trust and understood my taste to remodel my master bathroom I found Spicegirls. Loved the concept that they are a women run business. I do not live in the US at this time and in so all of our decisions, pictures ect. were done virtually. I was updated regularly. My bathroom has turned out beautifully. Highly recommend.

Upon a bathroom remodel we wished done, we called Legacy Design. At first the lady Beth was very helpful. Going through ways to save but knew what we wanted. Our job was not big at all just a simple shower remodel to a walk in for an older woman who needed it.

We set up the appointment. My schedule is very tight and my time like anybodies is very valuable. Well they pretty much completely did not show. The next day Beth apologized and took requirements for the remodel and said she would call me back with an estimate as making it out that day would be impossible with such a busy day she can't even make up for missing out on an scheduled appointment but I still gave them the benefit of the doubt.

She called back but this time her tone was different. She was not as cheery as before and sounded like she was making excuses for us to not want to take the job or a reason. by giving an outragous estimate nearly 3x the amount that other experienced contractors were offering for the bid and a reason for her guys not to make an actual appointment to give us a real estimate.. I asked her to send me the estimate via email and said she would get it to me and I would have called her back after I reviewed it. Never received the email nor follow up call.

Even though our job was small, they all start somewhere and referrals, word of mouth, go along way in adding business. I can not recommend this business as its product may be amazing as I am sure it is, but its service is disappointing.

Robert and Phillip were outstanding! They took the time to listen to my vision, wants and needs and came up with an amazing solution to our unique kitchen. They were friendly, on time and got the job done to perfection! Can't thank them enough and wish I could give more than 5 stars! Excellent company and service!!

I highly recommend using Neoteric Builders LLC for your home renovations! We hired them to redo our hallway bathroom. They took it down to the studs and rebuilt a beautiful new bathroom! They offered suggestions as to lighting, electrical, paint color, etc.

The quality of their work is excellent! They are neat, timely, and professional. They kept us apprised at each stage of the work and answered all of our questions.

We are so happy with the job they did that we’ve scheduled them to redo our master bath as well!

Stronghold Remodeling brought our dreams and ideas to life. Trevor’s attention to detail and positive attitude was a joy to work with. Remodeling projects can be very stressful, however, not with Stronghold.

I appreciate the experience Russ and his team has. He provided good advice and great workmanship while working through the small or big projects.

Breached our contract.they did nothing but measure the bathroom.do not use this company.