Best Home Remodeling Contractors in Phoenix AZ

Would I have AZ Valley Windows install my windows again..... NEVER.

I decided on Marvin windows and the main headquarters in the Phoenix area said that there were two approved installers in the west valley - Lifetme and AZ Valley Windows. For various reasons I chose AZ Valley Windows. They came to my home to give me an estimate, speaking in their window replacement vernacular. I wanted the window frames to match the Marvins we had installed in our new sun room 10 years ago. I was told that was not possible since these were replacement windows - and only with original installations could the frames match what was there - (found out that was not true). The two men involved told me that they (sun room windows) were NOT MARVIN windows - even after I showed them the bills and the rest of my 10 yr. old file.

At the end of the installation the replacement windows were much smaller - being inset - than the originals they were replacing. They furiously pounded the original metal frames into the sides of the openings and then installed the smaller replacements - using MUCH caulking all the way
around the inserts (instead of stucco) and putting WIDE frames on the outside to cover the gaps, leaving the (14) replacements looking out of place on the outside. It only took two days to install them their way - and to do it correctly would have taken much longer. Apparently they did not choose to do it the correct way, nor did they give me the choice.

When I complained to the owner, he made up stories as to the reason why they were installed that way. When I checked up on his facts I found out they were not true. He has never answered my last email.

Two days after the installation was complete, Marvin removed their recommendation.

Would I hire them again..... NO, NO, NO!!!

Alex was extremely professional. I highly recommend working with this company.

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Steve provided upfront recommendations for a high quality window that met our needs and put us in contact with the installer that completed the installation.

I found the salesman to be straight forward, knowledgeable, and honest. The install technicians were polite, professional, punctual, and performed quality work. In my opinion, the price was high, but you get what you pay for. I was pleased with the end product and service they provided me with.

We met with Michael Berry for the initial consultation. He was very upfront, honest, helpful and gave us all kinds of different options. We were told the install team would be here at a certain date/time, and they were very prompt and professional. They cleaned up their mess and my solar panels look nice.

I work here so what can I say. Great company to work for.

I did not end up choosing this company, but I would recommend getting multiple quotes and do some research. Remod AZ had a very nice presentation and appears to be selling very nice high quality windows however I was frustrated with their high pressure sales tactics. For example they originally quoted me $27,000 but were willing to take it down to $20,000 if I could commit that day. It felt like a good deal but I’m glad I didn’t because after a little research on google I found that the product they were charging me over $1,000 per window for should really be less than $500 per window including installation. Any time a company try’s to make you commit without giving you time to do your own research is a red flag for me.