Best Design Help in Phoenix AZ

I had a door replaced and I greatly appreciate the attention Dustin put into the installation.

Raul R, he was very professional and he was nice. He came in to the house and he was also friendly with my dogs. I would recommend him to do this kind of work.

With a small job, often it can be difficult to find a contractor who will follow through! I contacted Tacheny through Yelp because I wanted the roof inspected on my three year old home. After visits and bids from three firms, we decided to choose Tacheny. Jim, the salesperson who came out and took pictures, provided a competitive bid for a few broken tiles and flashing that needed to be reattached.
Jim was actually the same person who returned later after securing matching tiles and, in the sweltering AZ heat, replaced the broken tiles and made sure the flashing was put back in place. I have already recommended them for an inspection to neighbors and I'm glad to have done business with them!

I have a specialty door handle/set sold by these guys (unknown location of purchase, was a part of a renovation done 5 years ago). An internal hardware piece broke recently. I tried Home Depot 1st, but not luck. I went online to attempt purchasing a replacement, but the website directed me to this local dealer. I decided to walk in, unannounced, to attempt purchasing a replacement. The owner (or someone in charge in the back), decided to 1st check random spare parts in the back prior to my purchase. They indeed had an exact spare I needed and gave it to me free of charge. They did not have to show me this generosity, they could have made me repurchase the entire handle set. Thank you! I will definitely use these guys for any door or window needs in the future.

We had 2 sliding glass doors installed less than 2 years ago. The sliding glass doors both work flawlessly. Our problem is with the handles, screen door hardware, and sill plate. Our handles both started rusting within the first year. Rainbow glass and mirror in Maui took care of the first handle within a couple months. Now we have been waiting since January to have our screen door wheels replaced, (they have rusted through the aluminum frame) the second handle replaced, and Western Windows is also supposed to be supplying a new stainless track guide for the screen door. The wheels on the screen door have eaten into the aluminum frame completely. For more than $16,000 dollars for two doors installed and a ten year warranty I hoped for more durability and better warranty service. Local installation company put the blame on Western Windows not following through with the replacement parts. I'd appreciate it if Western Windows would contact me directly. I'm tired of the run around and just want my doors fixed properly.