Best Bath Design in Phoenix AZ

We had an excellent experience from order to installation - we had a very large 3 panel door that they did a really great job on - this home also has two corner windows that they special ordered and installed- the quality of all windows is great and the crew we had both times were professional, polite, accommodating and very nice. I got 3 bids and Freelite definitely was the best. Thanks!

They are a great company
Wish there were more like then

We called Universal Glass to have 2 windows repaired/replaced while in the process of selling our home. The office staff was wonderful, got us scheduled quickly, and had a technician out within days for a quote. The quote beat every other companies price and were the fastest for installation. Excellent service all the way around!
Most people talk about the negative when technicians come to do work. Rarely do you hear positive. Well, I need to add positive comments regarding Leon. Not only was he extremely professional and courteous, but he is one of the best human beings I have ever met! I had the pleasure to have a great conversation with him while he installed our new windows, and he is AMAZING! His family is blessed to have such a wonderful man in their lives.
Universal Glass is lucky to have him as an employee! His work ethic is the best! If there’s a way to give him a raise, please do! Hes one in a million for sure!
We are grateful for the excellent work, but also for having the opportunity to meet Leon. We will be repeat customers whenever we need glass again for sure!
Thank you!

We needed a small bathtub removed and large walk in shower installed. Heath, a Senior Design Consultant came to our home and explained all of the available options. He was polite and very professional. He answered all of our questions and thoroughly explained the process. He explained that due to supply and demand their installations were happening in 6-8 weeks. Heath was able to arrange it so we could have an installation in 3-4 weeks. They came through and our installation occurred 2 week after signing the order. The installers, Max S. and Pablo A. arrived right on time, were professional, courteous, kept communication open, and did an outstanding job on the installation. They were neat and left the area thoroughly cleaned. We will definitely hire again for future remodeling needs.

I was referred here through my insurance, and was not disappointed! They took my information, processed my claim, and had a crew out to MY location within hours. They were booked but still found time for me, much appreciated! Jesus and the other gentleman worked fast and efficient. If I ever need glass work again, I know whom I'll be calling!

Steven from Stellar Glass Works is very talented and happy to talk with you about his glass creations.

Preferred Home did an excellant install on 7 windows at my home. They masked inside the home to prevent dust from coming inside . The work was professional with attention to detail and pride in workmanship. I would highly recommend them.

Unscrupulous business, calling my mother trying to get a hold of my EX-WIFE to try and sell her on some home remodel. Called numerous times throughout last month. Get your records in check, make sure you honor your DO NOT CALL requests and stop the harassing multiple phone calls.

Avoid this company at all costs. Signed the contract with Trevor (even though I didn't like the high pressure technique) February 2020. It's now March 2021 & my house only has 3 of the 5 windows they were suppose to replace done. The 3 windows that were installed last year are subpar at best. One of the windows was clearly too small & they used a bunch of small wedges to make it centered & did a terrible job of sealing the gaps. The owner, Tammy, came out once in the summer & tried to say they wouldn't continue with any other windows being installed because my home had a roof leak!! But she told me not to worry because she knows a great roof guy! BUYER BEWARE when a window company is trying to sell you a new roof. This company is terrible. When they finally called to say they have the other 2 windows in stock they can't schedule the install until the last week of April 2021, literally 14 months after signing the contract. They never call back, customer service is non-existent & literally the new dual pane window they installed leaks more air than the original single pane 1990 window it replaced. Multiple times I've requested to just call it a wash & have them void the rest of the contract since they can't deliver on the windows & they refused. When I said how the new window installed was terrible Tammy said she'd have the window manufacturer get in contact with me, that never happened. Avoid this company at all costs.