Best Bath Design in Phoenix AZ

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

Our HVAC leaked into our walls, causing mold and water damage. As soon as we saw evidence of the leak we reached out to Square One Restoration based on the reviews we read online. The reviews are accurate. Ryan answered our request within minutes of submitting online. Cory was the individual that serviced our home and he was timely, knowledgeable, kind, patient, and professional. Ryan and Cory provided recommendations for other professional services that we needed based on the situation without us even asking. They worked directly with our insurance company, so I am currently unaware of the cost of this particular scope of work, however, we asked them to look into another area in our home not covered by insurance and the estimate they provided was very reasonable. They of course provided the same quality of work in the second area. I would definitely recommend this company to anyone who has the unfortunate luck of needing mitigation services. Thank you to the entire team!

They did a good job, and went the extra mile to make things look nice.

Very professional and efficient team, will definitely refer to friends and family and use again myself if I ever have issues again. Thanks Mike!

Great Company. Water issue, took charge of repairs and worked with us with a difficult schedule. Great follow through and attention to detail. No worries when working with them.