Best Rat Trapping in Phoenix AZ

They came out for an inspection and treatment and have never dealt with a more knowledgeable and professional termite company. Will be a customer with them for years to come.

I have been using this company for many years...Steve and his team are outstanding.

Always friendly and willing to go the extra mile if needed.

Support your local companies.

Paul and Sabrina Glans

A terrific company. Professional, on time, and thorough. Critter Tech came out for a gopher problem. They know their critters.

Have used this company for many years, for various pest control services and they are outstanding in care and services.

EDIT: Increased to 2 stars. After a few months, was eventually able to get a manager over to the property who was able to find some failures in the initial exclusion work that was done. That was rectified fairly quickly, and worked! The rat problem was finally taken care of, and they haven't been back for months. Still very expensive for the quality of service. Would recommend searching elsewhere

Original post:
It is almost unspeakable how poor my interaction has been with this company. To start, their prices are astronomical. If you think you are paying a premium for a quality service like I did, think again.

I utilized there services for roof rat exclusion, baiting, and trapping. First they charged $1000 over the signed contract price and took 3 weeks of phone calls to reverse the charges. Next, they have a supposed contractual guarantee to do more work if their services do not exclude the rats from the attic. I am now two months into their initial work with just as much rat activity as ever. However, what's changed is that I cannot actually get someone out to do more work. For weeks I've been passed around from agent to agent and mostly ignored.

The level of unprofessional behavior combined with their costs are borderline criminal. I'm just trying to decide if I should eat my costs and move on to a company that will actually do the work, continue trying to work with this company in futility, or see if there is a legal avenue to compel them to uphold the contract.

I beg whoever reads this to please believe the 1-star reviews on here. Don't find yourself in the same position as me.

Great pest control company. I called in for one time service but the service was very good that I decided to hired them for a every 2 month service membership. Will recommend this company to friends and family.

Very diligent and reliable. Came out multiple times over several weeks to make sure the problem was taken care of. Worth the money to get elimination done professionally. Recommend!

Had a service today from Travis. He made sure to ask me of any problem areas I've had and made sure to treat them. I've had a few services now and everyone has been great.

They told you they will fix the problem with one visit only and they rarely need additional service. One month later, only one rat was caught. And they want to charge $95 per additional visit, while using the same approach with the same traps. Horrible customer service. A guy on the phone stated he doesn’t care about whether his customer is happy with service. He just would like to collect service fee. Would not recommend.