Best Commercial And Industrial Pest Control in Phoenix AZ

Enrique was right on time, in fact I called for service, and service came out the same day. Enrique was very knowledgeable and did an amazing job in treating every nook and cranny. I would highly recommend them.

I called this company to help me with a pigeon problem. After two phone calls and a e-mail with photos of my roof they never even called me back. This company is what I call a “no show” I sent the pictures as soon as he asked for them. I wouldn’t hire this company becousw the owner is a Bullshiter

I've been using this pest control company for several months now, and I couldn't be happier with their service. They are always prompt and thorough, and their prices are very reasonable. I highly recommend them to anyone in need of pest control services.

Always professional and very knowledgeable. I highly recommend K&R Pest Management!!

Paul's Pest & Termite control . Did not know who was pay wait and collect double for the inspection for termites then I ask if the could email invoice once seller paid for Termite treatment and they could not even get that right . Then want they want argue with me poor customer services. Good luck future clients.

Technician Hannah, was knowledgeable, on time, professional, and very thorough. Explained everything throughly.

We wanted to let everyone know our experience with our service today by Jason. During this time being under stress of Covid he serviced our home with all precautions required to maintain a safe environment.
He was efficient, professional and caring of our needs. Did a great job
as always. Thanks Jason

**Update as of 11/22/19

Jeff attempted to call and I missed it. I did try calling back 2 times leaving messages and I still have not heard from him.

One of the times I called I complained my way into getting a CSR to move our 11/29 visit to today, 11/22. The service manager, Mike, arrived. This is the best experience I have had with Budget Brothers to date. He removed our carpet, drilled into the foundation, used a product called Taurus instead of DuPont which I continue to hear negative things about, and then sealed the holes with new concrete. He was very kind and professional.

This is my 5th visit now and finally an employee had the decency to remove the mud tubes from the ceiling and put my belongings back where they moved them from. The others just left everything scattered and the tubes in tact.

Mike May have just saved your review from going lower, Jeff, since I haven’t heard from you yet. If this solves the issue I’ll be sure to update it to 5 stars from 3.

**Update as of 11/5/19**

Jeff, thank you for a fast response to my review. I dialed the number you supplied and you're unavailable. Your CSR had no problem finding me in your system by my last name (spelt correctly here on Google). Not sure where we had a miss there. I left a message with all of my information. They guaranteed me I would hear back from you.

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I’m going to continuously update this review based on how things pan out (hence why I’ve chosen a average 3 star review - for now) in hopes of motivating this company to get this right and resolve the issue.

Simply said, we have a termite issue. Mud tubes are hanging from our ceiling. We reached out the beginning of August to address it.

We purchased our home in November of 2018. My realtor was kind enough to assist by pulling reports to help us figure out that the home was treated within a year of our purchase and that it could potentially still be under warranty.

My initial perception was negative and skeptical when I called in to ask for their assistance. After providing my address the CSR agent told us to remove the mud tubes from our ceiling and wait two weeks. When I mentioned the warranty she did admit it expired in a week. Could that have been overlooked? Sure. I gave them the benefit of the doubt and she was sure to get a visit scheduled after I made it clear that I wanted it treated under the warranty. At this point I begin to wonder if we were intentionally being set up had I not called them out about it.

The expert arrived and treated the area. They then explained to my wife that we had to pay to renew our warranty or the next visit would result in a more expensive charge as opposed to the cost of renewal. We gladly accepted and paid to renew. The people that visit are always informative and polite, but at the end of the day they cannot seem to resolve the issue.

Since the renewal, budget bros has treated the same area 3 times without success. Every time I wait (not even a week) and the tubes constantly grow back. Every time I call I’m booked 3 weeks out. This is now 3 full months of termite damage that has occurred to my
Home.

After a 4th visit by an inspector (because I gave the poor woman an earful over the phone and apologized for my temper by the end of the call) they now asked my wife if they can drill holes into our tile floor. They were kind enough to send an inspector due to my anger about waiting 3-4 weeks for a treatment technician.

Because Im beginning to worry about whether or not this company can truly eliminate termites, I’ve called around. Orkin swears it’s the chemicals Budget Bros is using while Arrow claims we need to jump on the Sentricon bait system train. Neither has been offered or mentioned by Budget bros.

Budget Bros, this is my attempt to get us to be taken seriously. Please fix our termite problem so I can rant to the world that you saved the day, or please just stop wasting our time if we are going to continue receiving the runaround.