Best Cooling And Heating in Fort Worth TX

Outstanding professionalism. Called ahead and arrived on time and ready to go. Worked steadily and competently. Explained the reasons behind each step and suggestion. Cleaned up after finishing. Absolutely will call again when electrical services are needed.

Service was prompt and detailed taking me through what AC/heating components needed to be replaced and why and recommendations with a fair price and value for services rendered. Excellent.

They arrived on time and replaced my water heater. Both technicians were very neat.

Fernando Is a well spoken. Very professional person. He was there to answer any questions for me. He took his time and did the job right. The best part is that he respected my wishes and wore shoe covers and cleaned up after himself. I even had the opportunity to get to know him personally. Great Jon Fernando!

Scott Electric has gone beyond my expectations to give us a accurate cost on a major electrical upgrade. They have visited the property on several occasions to continue to gather all needed information and without cost to us. When this project moves forward Scott Electric will be the first choice for us based on their professionalism and attention to the details!

Chris and his team were professionals that diagnosed the problem with my six ceiling lights, explained what needed to be replaced, and successfully completed the project within 24 hours. Knowing a reliable and competent electrician is an excellent resource.

Adam Brockelman came to replace our hose bib and tub spout today. He was SUPERB! He was honest about the repairs need, explained to process and had every repair in a timely manner. Thanks Adam!

Wow, wow, wow!! I called the company before they opened and left a message regarding my plumbing problem. They open at 8 and I got a call back at 7:56AM. I then got a call from Todd at 9:08 letting me know he was on his way. When he arrived, he had on shoe covers in order for him not to drag in stuff into my house that could be on his shoes. He explained who he was and went to check out the issue. Todd figured out what was wrong immediately and made the necessary repairs. He explained what was wrong and what he did to fix it.to my husband. As he was leaving, he took the time to also let me know he was done and was leaving the house. I was so impressed with Todd’s attitude, professionalism and knowledge as well as the company’s immediate call and dispatch of Todd. Will definitely keep their number and use them again if any other issues.

I was a little worried about possible upcharges because they were running a discount service special, but Mark was fantastic! (In fact, everyone I dealt with was). Honest, no high pressure sales, no gimmicks. He explained things well and told me what to watch out for in the future. We will use them if we need service in the future!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction