Best Cooling And Heating in Fort Worth TX

Added a toilet for us. They arrived on-time and were very professional. My water is turned back on!

First I just want to say thank you so much to Busby Plumbing!!!!?? I’m so extremely pleased with the outcome of my bathroom!! Very professional and very fair prices ???? And I loved that fact they were so detailed and explain everything to me step by step. Highly recommended. Happy satisfied customer

Very professional and friendly.

Amazing experience! After another company cancelled on us twice, they were able to come out late on a Friday and install a hot water heater for us. Chad was personable and professional. Will definitely call them first next time!

Came out quickly to get our issue resolved :) Todd was professional and swift.

Very professional workers and excellent service.

John and Jacob were very efficient and professional today, and they were able to get my AC issues resolved for a good price.I appreciate their detailed information regarding my system, along with professional and pleasant demeanor.Great job!

Arrived at scheduled time, knowledgeable of our AC system and previous service history. He explained service inspections and testing performed during this visit. Very satisfied with service activities performed.

Greatr service

Plugged an outside water hose that was broken off the outside of the house.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction