Best Drain Cleaning in Dallas TX

It was nice to have this company.Job Done on time and price are reasonable. Thank you

The service technicians are mostly polite & nice, and the customer service agent was very polite to me, but their management is awful.I hired Milestone to do replacement on my air ducts and the zoning system. It is very expensive! But I thought it would be worth it to fix the system and have better air quality and temperature control.What was mildly frustrating to me is when the initial technician came out, I asked him if we needed to do anything to prepare for the visit. He said No. Unfortunately, that was not true! I asked if the technicians would need access to the vents and was told No. But they did need access. I'm still clearing out popcorn and ceiling debris from my desk and furniture and clothing. Had we known from the start they would need access to this, we could have prepared for it.What was more frustrating was that the initial technician told me it would take 8-10 hours. It took 12 and a half. I realize that these things can take time, but yet again it would have been nice to know that from the start.What really upset me was when the tape up of a duct was missed and sealant/glue came pouring out of it for roughly 10 minutes. My family did not realize what was happening - how could we, this was our first time with this sort of repair work. We and our pets became sticky with a film, and we vacated the house. (Vacating the house was a horrible process full of panic, trying to get our pets into pet taxis and such.) Two of our family members had asthma attacks from this, one of them threw up. We then waited in a car and the garage for almost two hours. The master bathroom/closet still has a coating of sticky residue on the floor, ceiling, walls and all of the contents within.Worst of all - nobody in management cares. One of the customer service representatives was very empathetic. The technician manager was not empathetic at all! He called me about the issue and asked me What do you want me to do about it? I asked him to tell me what he could do. He followed up to offer a $500 discount and honestly just sounded irritated with me the entire time.After that - nothing. Not a word from anyone. Not a Sorry for the inconvenience. Not a What can we do better so we don't spray glue on other customers. Nothing! I was told the customer service manager would contact me and she did - she contacted me to let me know that the $500 check was on its way. When I told her I would like to cancel my advantage membership (I have been a member since 2018), she gave me the phone number to do so. Didn't ask why or anything.Mistakes happen... but this mistake was (and continues to be) really miserable and it's a sucker punch to just be blown off as an irritation when I'm the one stuck with the bill and the mess.This wasn't the first frustrating experience with Milestone, but it will certainly be the last.

Jorge came out to perform our semi annual HVAC system maintenance. Communication from Walker air was great. We received a text the day before letting us know the two hour time frame. Then today we received a text confirming Jorge was on the way, a number to contact Jorge should we need it and a picture. Jorge was friendly, professional and made sure we knew what he was doing and gave us updates along the way. He did make some recommendations that were not required at this time but something to think about. He was not pushy, which I appreciate. Definitely 5 star service from Jorge and Walker air!

Like many others do everyday, I woke up to leaking water heeater that I needed fixed today. I jumped on Google and saw the great reviews about Baker Brothers, and, gave them a call. My call was answered promptly, and, within 2 hours they had a team at my door to install a new water heater. The team was very professional, talked me through everything they needed to do, answered all my questions and they got busy. Highly recommend.

So beyond disappointed in this company. I hired a Fixer to hang up 2 curtain rods in my apartment. A fairly simple job I might add. First, they wouldn't give me any sort of quote before officially booking with them even though I had filled out a form online to do so. Second, I booked them to come between 12-1PM. They had contacted me saying they were going to be late by an hour which was fine since I work from home. They ended up contacting me 3 times saying they were late then finally said my Fixer would arrive by 4PM. I had scheduled my entire day around this to only end up cancelling because of how inconsiderate and unprofessional this was. I will never consider them again.

UPDATE:We received a call from the owner to rectify the issue of not receiving a written estimate from Mark. Thankfully, he scheduled Mike to meet with my husband to give us an estimate. Mike was both professional and proficient. Months ago, he handled a service call for us and I was extremely pleased with his work. At this time, we have not made a decision regarding if we will purchase our new heating/cooling system from Xtreme Services. However, I truly appreciate the effort to rectify our unpleasant experience.2/11/19 original reviewI have never had such an unpleasant experience with Xtreme Air Services as I did yesterday. After a service call, my husband ask for one of their sales reps to come out and give us an estimate on a replacement unit. The rep, Mark, is nothing short of a con artist. After my husband shared that we had estimates from other companies, Mark vehemetely refused to give a written estimate from Xtreme Air Services unless he could see and match the competitor's prices. I was in utter disbelief and asked him to leave our home! Giving a customer a fair price should be a priority regardless of what competitors offer. Needless to say, the verbal quote he gave us was more expensive than the other competitors prices. Additionally, he even verbally quoted a higher price than one of his own coworkers written estimate. Perhaps it's all about the sales now with this company now, but they certainly will NOT ever get business from us again.

I actually needed help rethreading a screw from my gimbal (something outside the scope of work they typically do) and he was able to help me! Did a great job and was able to do it in 24 hours. Def recommend.