Description
We offer fast, reliable air conditioning repair and replacement in Dallas, TX. We are also licensed plumbing and electrical experts. At Xtreme Air Services, we believe in doing right by our customers. That’s why all of our work comes backed by our 100% satisfaction guarantee. We also don’t charge extra for service on nights or weekends.
Work with a team that is dedicated to treating you like family. Xtreme Air Services is the leader in HVAC, plumbing, and electrical service in the Dallas-Fort Worth Metroplex. We are an authorized dealer for top HVAC brands like Trane, Daikin, Lennox, Goodman, and more!
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, A C Unit, Ac Condenser, Ac Issues, Ac Problems, Air Conditioner Financing, Air Conditioning Issue, Air Conditioning Replacement, Air Conditioning Solutions, Air Conditioning Systems, Air Conditioning Tune Up, Air Conditoner Repair, Air Filters, Air Filtration, Air Handler, Air Handler Unit, Annual Maintenance, Burner Test, Burst Pipes, Capacitor Replacement, Carbon Monoxide Test, Changing Filters, Commercial Electrical Services, Commercial Refrigeration Equipment, Commercial Refrigeration Service, Complete Home Rewiring, Condenser Coil, Digital Thermostats, Drainage Issue, Electrical Issues, Electrical Repair, Emergency Service, Emergency Service Is Available, Evaporator Coil, Furnace Problems, Garage Door, Gas Lines, H E A T I N G And C O O L I N G, Heating And Cooling Needs, Heating And Cooling Systems, Home Appliance, Home Comfort Systems, Home Electrical, Home Exterior, Home Heating, Leaks Inspect, Lennox Air Conditioners, My Air Conditioner, Need Repair, New Ac System Installed, New Air Conditioner, New Heating, Plumbing Leaks, Preventative Maintenance, Preventative Maintenance Contracts, Preventive Maintenance Agreement, Refrigeration Preventive Maintenance, Refrigeration Technicians, Repairs To All Makes And Models, Replace Air Filter, Residential Air Conditioning, Residential And Commercial, Residential And Commercial Hvac, Residential Electrical Services, Residential Electricians, Safety Inspections, Same Day Service, Scheduled Maintenance, Security Cameras, Service Call, Slab Leak Repair, Slow Drip, Slow Leaks, Spring Maintenance, Temperature Control, Trane Air Conditioner, Trane Furnaces, Tune Up, Utility Rebates, Washing Machine, Water Damages, Yearly Maintenance, Your Air Conditioning, Cleaning, Installation, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Gas line replacement, Slab leak Locate, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Fan installation, Fan repair, General construction, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling,
Reviews
Dylan Scott was my hero today. I’m so grateful to have Xtreme to rely on. Dylan was on time, professional, kept me informed every step along the way and exceeded my expectations. Thank you so much for making customer service shine again and quality of work a top priority. Outstanding service!
Taylor Crutsinger
4 months ago
Absolutely top notch service as always, Shane was an elite, extremely knowledgeable, straightforward, considerate, and kind Tech.They checked in with me to take advantage of my maintenance allowance and got someone to my place same day, almost within an hour - EXACTLY getting here when they said they would and giving me a heads up in advance when they where on their way, that’s how you do business (many big name companies should take notes). Further, they keep a detailed track record of my equipment’s condition, which is super helpful for future visits, and email me a detailed status report of the job upon completion. Also they stayed most of the day to get the job done right, detailed care was performed from every small to big task.Side note, this was the same experience with a different Tech that came out last year, as well as the awesome staff that check in with you.When I need an expensive replacement done in the future, or any job, this is who I’ll be calling! Trust, Transparency, and Quality.
Outstanding company providing service that goes above and beyond expectations. Their technician David is so thorough when he comes out to do our semi-annual spring and fall maintenance services. We couldn’t be happier with the heat pump system installed two years ago. Our electric bill dropped by 30% summer and winter. Great people to do business with.
Steven Boldt
5 months ago
David Salmeron was my technician during this visit. He was prompt and personable. He got right to work and, he tweaked my heater so that it would operate more efficiently. I have been using Extreme Air Services for many years. I have always found them to do excellent work at a reasonable price.
To: Extreme Air Services, please don't send us the link to leave a review when you haven't fully fixed all the issues first. We have been very patient and been understanding but enough is enough!My family and I hired this company to have a brand new A/C unit installed. New installation of unit, new vents, new everything basically. It has been such a headache! Close to $20,000 later and we have had lots of issues with not being set correctly and not cooling one room and one bathroom in the house. The sales rep promises you things that the technicians won't install unless they have approval. That was taken care of. Then they send the lazy employees for the technician to deal with, they leaned and slept on the sewer pipe, they punctured a hole into the sewer line, they came to fix it. Other things have happened, not worth stating everything. Keep in mind every time they schedule to come out, then end up rescheduling because they are too busy to fix the issues. Have had an appointment for two days to fix the vent issue and not cooling correctly in those two rooms, the appointment was today Friday 5.12.23 and they rescheduled for Tuesday. WHY?? Why would you do that? There is one elderly person living in the house, and one disabled person living in the house. We are very understanding people, but it feels like well since you have been paid, you just leave us on the back burner. Please fix the Issues, this is gone on way too long. I am willing to change my review when all the issues are taken care of.
Max Hemphill
8 months ago
Great experience from start to finish. Two Xtreme Air Services representatives came by our house to check the a/c system. Our current unit is outdated and due to a few recent issues, needs replacement. The team walked us through the process, offered professional opinions, and answered all questions above and beyond. We are very grateful to Robert, Colt, and the entire team over at Xtreme Air Services. They are friendly, professional, and represent the company well. We look forward to the new system install in the near future.
Amanda Sevak
5 months ago
Robert was courteous, professional, helpful and did a great job. He spent time addressing my concerns and made sure the job was done right. I would recommend him and Xtreme Air plumbing services to anyone. Isn’t it great that they also do plumbing!
Frank and Sharon Garcia
3 months ago
I first used Xtreme for my central air unit, they did an amazing job and the estimate was as discussed and better than expected. So because of the service and trust I have with the company and the quality of work, I will be getting my two water heaters replaced. Again the price was great and the speed of getting the service scheduled was great, they install everything Thursday! Will not do business with anyone else for any of the services they offer!!!!! A+++
Philip Voissem
3 months ago
HVAC is a headache, especially if you need something fast. Xtreme Air stepped up when it seemed like other companies couldn't be bothered. I had an odd-ball project at my house bid out to four different companies, and even during the bid process Xtreme Air Services had the best communication and customer service by a mile. Josh was really responsive and knowledgeable, and seemed to know what we needed for the project. When it came down to it, their price was also hard to beat, so it was a no-brainer picking them for the project.The install went really smoothly also. Josh and the team bent over backward to make it happen ASAP, they sent a big team to get it done fast, and they sent technicians the next day to check everything was perfect and answer any more questions. The team they sent was experienced, and seemed to genuinely care if things went well and we weren't inconvenienced.
Xtreme air is the best of all the A/C services we have used. We called and they were out the next day. Matt, our technician, was knowledgeable, thorough and able to diagnose a problem with our system that other companies have not been able to do. And it didn’t mean we had to buy a whole new system that two other companies recommended. Xtreme is our go-to service from now on!
From initial contact to installation, all employees were courteous, knowledgeable and qualified technicians. Sales Reps, Josh and Nick, were very informative in helping me decide to purchase a new Trane system. Installation occurred the next day after purchase. Installers Mike and his crew worked hard all day installing the new unit and complete replacement of the outdated duct work. Final inspection was made by Robert Thompson, who was also very courteous and answered any final questions and concerns I had. Overall experience was quite positive. I highly recommend Extreme Air Services for replacement or service of your air conditioning system, or any other of the many services they offer, such as plumbing, electrical, etc. Finally we look forward to being comfortable this summer and next winter and beyond.
Erik Gundersen
2 weeks ago
From start to finish this company has been nothing but unresponsive, and unprofessional. Initial install of the replacement unit was a mess, installed a damaged unit inside, and claimed it came from the factory that way. Tech stained our carpet, was promised filters and free maintenance which was never delivered.Compressor failed a few months back, was still under warranty, and yet still cost over $2000 to repair with a warranty! And now the system has quit working yet again. Tech says that there is a clogged filter inside the system?! Well I was not the one that opened up that system to work on it, so sounds like the previous tech introduced debris into the system that has now caused it to fail. And of course they were more than willing to quote me over $16k for a new system when I just want the one I have to work.4 days later and we still have nothing, no air, 80 degrees in the house and we have to beg them for any updates at all.Pass on their cheap prices, find one that will actually respond to calls as promised. I will not do business with them going forward, and from this experience, I also will no longer ever consider a TRANE system.
Gary Thompson
3 months ago
Shane was the best! He literally re-wired our unit completely while explaining how every component works, what the different leds and alerts meant, what the cause of our issue was, and gave us maintenance tips along with things we good do to improve and protect our unit. It was literally a master class on top of outstanding service. This company is highly recommended!
Great service! Jeremy and Dylan were very professional and answered all of our questions. They provided a quick assessment and took great care to get the work done well and neatly. I highly recommend them!
Robert Thieke
a month ago
Great service call. Clean, courteous and super nice! They Explained our problems and how to fix them and what to do to prevent them from happening again. Also told us the cost prior to repairs. Very courteous and cleaned up when finished. Really enjoyed their service call.
Darlene Hamm
2 months ago
Xtreme Air installed a new A/C system for me. The installers worked from morning until 8:30 that night. Everyone that was involved were extremely professional as well a very nice and polite. I am very happy that this was done in one day . And the office texted the name and face of the main installer. I would recommend them to anyone that needs any service that Xtreme Air provides. We even had a question about the thermostat and a technician came out the same day to help. Very impressive!Larry and Darlene Hamm
felton moffit
3 weeks ago
I feel as my problem was missed diagnosedDid not get a good response from installer management. System would not work after installation of new parts . Found bad flow switch. There was some disagreements between Tech/Installer. System worked after replacing the flow control switch. I was told they were installing a new thermostat and still have not received. It’s a week afterward now.The installer departed without telling me know or talking to me. Matt and Tim came over.
You want honest, respectful, and responsive... this is the company you need to hire!Xtreme came out and quoted me for a new HVAC unit for a trane system. Given what they offered, the excellet work, and easy financing; made it smooth to go with them.Colt made it easy and glad to work with a Christian company.They came out on a Monday for a quote and a Wednesday for an install. The techs were highly-qualified/ professional. These techs worked hard, swift, in-sync and with care. Michael and his team did an excellent job.Whats i am seeing is excellent work and i am highly satisfied. And extremely happy on how the new system ran upon being tested. I was very excited to feel how quickly the sytem cooled the house and then how quickly it warmed up the house.The sytem is running very smooth!
They came out today to perform summer maintenance the Tech was very knowledgeable and explained everything in a manner that was plain easy to understand. Have used them several time and now that I know they do plumbing I will be calling them the next time I have any plumbing issues. Xtream Air and excellent company.
Excellent company providing service that goes above and beyond expectations. Removed air handler from attic relocated to first floor and built a closet around the air handler. Added an air diverter to allow more air flow to a bedroom that was not receiving enough air or heat. Sealed up and dry walled old vents. Excellent job and highly recommend!
Ray Sims was professional, knowledgeable and thorough. He checked everything, explained all the readings, changed the filter and washed the outside unit. All set for summer
Debbie Roberson
3 months ago
Have not had the hvac unit installed yet but probably will soon. The gentleman, Colt, was professional, very knowledgeable, and patient with me. It is a Christian based company and a family business and I appreciate that! The only reason it isn't 5 stars is because it hasn't been installed yet.
Cindy Zoellner
a month ago
Plumber was available the next morning to address a need in my home. Extremely professional and very practical in offering solutions to repair my plumbing issue.
Alastair Franklin
a month ago
Couldn’t ask for better service. Jae and his team are the best. On time, we’ll knowledgeable about services I needed and very detailed as of providing options.Thank you
Millard Keaton
3 weeks ago
We had them install a complete a/c , heating unit 4 1/2 yrs. They have been here at lease 15 x’s for veriouse problems . They are super good on service when showing up. But resolving the issues .
Rachal Groom
4 months ago
They came out same day of call and quickly found the problem and made the repairs. Juan was very respectful and kind. I highly recommend him and Extreme Air.
Fregene Gbubemi
3 months ago
HVAC bought less than 3 month has not performed as intended.I kept calling 2 to 3 times each month to complain about poor heating of my home.Respond time for technician to come to troubleshoot is good but problem not solved.
Kimberly McCall
2 months ago
Dylan Scott was very kind, professional, and knew exactly what the problem was. We appreciate his expertise in identifying the issue right away. Great enthusiasm and knowledge. Thanks!
I requested & paid for a coil almost a year ago. I was told the coil was not in stock. When the system was rebuilt with another coil, the heating system was not reconnected requiring a second call & another day from my work. Disappointed describes my experience.
The Tech was a great help but was supposed to email me a bid for the anticipated work to be done. I still have not received it.
Sekushii Adamina
10 months ago
The tech they sent me didn't seem knowledgeable. During his diagnostic evaluation he arc two part together and they blew up. And one was an ac capacitor. It was leaking everywhere, he told me it was acid. They're oil filled capacitors.He charged me for the parts he blew during his diagnostic and $500 for an ac capacitor which should be around $20 to $50.Plus when I called to give my feedback on the situation about the incompetent tech, the lady on the phone argued with me about my complaint. As if I'm not allowed to give my feedback.They sent another tech to check the work of the first guy. And this tech told me capacitors don't hold charges. Wait what?James the manager seemed nice and pleasant. But still awaiting for his resolution. Will update once I've talked to him.In the end.... I paid the price for using them.
Karen Spalter
a month ago
Colt was here to evaluate my room for mini split. He had great and expert information. Very professional.
Priscillia Engelking
5 months ago
The best HVAC and plumbing technicians. We have an annual maintenance plan for our HVAC for over a year now. Today our tankless water heater decided to give us an error code and one of their master plumbers, Eugene Johnson, was the nicest human and walked us through how to to fix our issue (we are a handy family). We are so grateful and this is why Xtreme Air has our loyalty and business.
Really more of a 2.5 stars rather than 3. Service was great. The service technician, Robert, was great and figured out the problem with the ac unit quickly. The service visit price was great but the cost of the part was ridiculous. My unit has a bad capacitor and the technician told me that the part and install was $450. I knew nothing about this part so I said fine, switch it out. As he was doing the install (took maybe 10 minutes) I looked up the part in my phone. Saw the exact same part for $60 with next day delivery. Even considering the install work, the up charge on it is Xtreme. It really is a shame. The people in the phone and the technician were great but I will have to think twice before calling them again for a repair. Maybe just call them for the diagnostic visit only and get the part myself next time? Or maybe they should charge a bit more for the initial service/diagnostic visit and ease up on the price gouging for the parts.
Tiffany Turner-Marcelle
5 months ago
Juan, our tech was extremely professional, thorough, and gave GREAT customer service!! He is one of the best techs that has come out to help and service our 2 units!!!
Calvin Mason
5 months ago
Today it’s 10 degrees outside and the heater wasn’t working. Matt and his helper had the heater working in no time. The problem was the settings were wrong but I didn’t know it. Matt explained to me how and why settings work for the efficiency of the unit.I felt stupid for not knowing that. Matt is a great asset to Xtreme and a great service provider for your customers.
We could not have gone with a better company. The technicians sent out to install our new ac unit were incredibly friendly, knowledgeable and quick. Affordable financing was a huge bonus and their no pressure consult was assuring. We will definitely be using this company again anytime we need ac assistance.
Keep the Momentum
5 years ago
It's 38 degrees outside as I write this and its a cozy 68 degrees where I'm sitting due to my new system. It was installed yesterday by the team that anyone would wish for when having someone show up to work at your house. They were on time, polite, professional, and they took the time to answer all my questions and explain everything I needed to know bout the system. Justin and Dakota were the installers and they were meticulous.Everything was carefully removed, replaced and tested right down the check list to make sure it was done correctly. They went through and made adjustments to the options and settings as per the request of my wife and me, and they even programmed the thermostat to my wife's preferences, and it took them all of about a minute or so to do it. The thermostat was easy to use and intuitive.It's also worth mentioning...a lot of businesses use the adage leave it cleaner than you found it but these guys made it a serious part of their process.They brought in more tarps to protect the floor than Davinci had when he did the Sistine chapel. Every piece of equipment or doorknob or anything else they touched or came near was wiped down or swept clean before they left. There was not a single piece of wire insulation, or a discarded screw, or piece of cardboard or packing foam left anywhere. I mean...these guys are meticulous.They did a beautiful job and I can tell the difference in how everything runs. It's quiet, it's more efficient and I'm saving about a quarter of the electricity having just upgraded my old system to this two-ton 14 SEER system.Again, the installers are Justin and Dakota and our sales rep is Chad. It's going to be quite a while before I may ever need another AC system installed, but if I do, I hope they're still around, because I will request them. Awesome install, Xtreme Air Services!
Ken Attenberger
a month ago
Juan Rangel was our technician and he is very professional, he is an expert in his field, and he communicates in terms where you can totally understand.
I called on a Monday morning for someone to come out to give me an estimate. That same afternoon the sales guy came out. I can't say how many times I had previously been talked down to as a female from sales people coming into our home for repairs or upgrades. They would mansplain the work to me like my little female brain just couldn't understand. If my husband was with me other sales guys totally avoid looking at the me because I guess they think men are the only ones who can make a decision.I put sales guy in quotes because Colt (the great sales guy) is the total opposite of the majority of sales guys giving me prices. He spoke to both my mom and I with 100% respect. None of the Well Ma'am when will your husband be home so we can lock the contract in. Absolutely no high pressure used car sales techniques. If he had he would have been thrown out of the house and we NEVER would have signed, especially the same day.He treated us like old friends, I can't remember a time when a sales guy had us laughing and joking like we were hanging out having a cold one around the fire.Beyond the sales part the install crew were fantastic. Polite, cleaned up after themselves and did fantastic work.I highly recommend this company and if you are lucky enough to have Colt as your sales rep tell him hi from us. He truly is the reason we didn't get any other quotes (I actually cancelled my two other estimates which I have never done.) Before you ask no one in our family knew Colt before Monday but if his wife and him lived by I could see us being friends because that is how he treated my husband, my mom and myself.Great work, great company and great employees. You just can't go wrong.
April Anderson
a year ago
Loved these guys!First impression: very bad. The original guy who came out to give me a bid never introduced himself and honest to God he was running all over my house like a madman. He was in and out within maybe fifteen minutes- didn’t do any measurements and didn’t even explain anything to me or give me my options. Gave me a very quick estimate and left. (Turns out, he said I needed a 5ton, and we only actually need a 3ton.)A couple hours later, I actually received a phone call from Eddy, THE OWNER, asking me how my experience was. I was honest. Not only did he tell me the price quote I received was higher than what he would expect, but he asked if he could send out someone new to give me a better experience.Within the next two hours, Nick and Jake (the service manager) were in my house doing a very thorough walk-through and explaining everything to me. Nick emailed me every single estimate so I could look them all over, after running through them all with me. He also told me if I had any questions later on (or if I wanted him to re-explain everything to my husband when he got home), that I could call or text him.Their business cards have their personal cell phone numbers, as well as Eddy’s (the owner). Amazing.No, we didn’t end up using them for financial reasons, but I really wish we could have! I was very, very impressed with them (the second time around).
Kati Williams
11 months ago
Really good experience all throughout the process. I signed up for a tune up through Lowe’s. Xtreme Air Services called two days later to set up the appointment. The company sent a couple reminder texts and emails a day or so before the appointment. On the day of they called to give me a timeframe of the techs arrival. I even got a text and email with a picture of my tech and his service rating (which was a 4.9 out of 5). His name was David S.The tech was friendly yet professional. He went right to work and explained everything he was doing as he did it. Asked us if we wanted to learn a little more about what he was doing and went a little more in depth. He found some issues that weren’t necessarily urgent, asked if we wanted to go ahead and fix them now or wait until it was actually a need. He wasn’t pushy about adding on services or charges. Just told us what he could offer and let us decide.He found some other issues in terms of our insulation around the attic door. The attic doorway was reading 85 degrees which was probably affecting our thermostat nearby. Gave us some ideas and pointers for fixing it. He stuck around until he determined all was well.
Barbara Harvel
5 months ago
Very fast, same day, response to my problem . Mr. Michael Youngblood is a trained, professional and informative service technician who took care of my issue!
jpwalker3024
10 months ago
Great service. Their technician knew more about my ac layout than I did and quickly diagnosed and fixed the issue of a leak from my attic unit into one of our bedrooms. Great job and along with a check of the ac system it took around an hour.
Judy Hsieh-Rainey
2 weeks ago
Colt arrived on time and check our old AC, he calculated the system requirement best to fit our need for installing a new AV. He is knowledgeable and professional. Answered our questions and was pleasant to talk to. Eventually we came to an agreement to sign a contract to install a new AC. I felt confident to this company and him and looking forward to having a new AC that would work well. Thanks Colt.
My wife and I noticed our air conditioner was not cooling the house as efficiently as it has been. We have a very old AC system. Our technician David took a look at our system and was able to diagnose the issue. Stress-free interaction. David got to work immediately and explained the situation clearly. Our best option will probably be to replace our current system with a new one. That decision is made easier with trust worthy/competent technicians such as David and the rest over at Xtreme helping you out!
Special Thanks to Justin for scheduling Matt to my home today.Matt's quick diagnosis and service to why my system did not cool last night as efficiently as it has since Xtreme Air installed complete system June 2017 was amazing. I really appreciate your service. Thank you kindly.Julia Reese
Was having burn smells And smoking fumes coming from my heater. Had to turn heater off due to fumes!! And could not breath well and opened all my wi down and doors for fumes to go away! I do believe carbon monoxide was building up!! So I called to have my heater checked out!Yes
In 102° weather and with a new unit Xtreme installed 4-5 months ago I was hearing a whining noise and seeing vibration.After a few days of hearing this, I called and explained my concerns around 9:30 am.Information taken. With the incredible heatwave and customers call for repairs and replacement, I thought it would be several days to have a technician come to my house.I was told they would have their tech scheduled for same day, in the afternoon.I was pleased when they did my Trane installation.Today I am very impressed with the concern expressed to me. The technician found loose connectors, checked everything inside and outside. Made ajustments and measured pressures on everything.Outstanding customer service and response and corrective measures done.This company is really responsive and explanatory in what they sell and service.Their service tech's all know what they're doing.A complete and full recommendation!They really do what they say they will do.Am a very pleased and happy customer.
zhilwan abdullah
a month ago
Matt was super professional and even fixed a pvc pipe because he saw it was not to his liking. Would highly recomendable
Had Extreme Air Services come out to check if system is operating properly. (They were not the original installers) . AC manufacturer suggested this company to come out to check things out.. Was satisfied and hope future repairs with the company goes as smoothly.update: after repeated requests for a receipt and a detailed report extreme air services has not replied with the request for the report.2nd update: Even after response from owner. Still no receipt and requested report.3rd update. had Jake call me to resolve this issue. Will try to resolve this issue upcoming spring pre summer. issue is now recorded in their system to come out next season.
I liked the idea that the maintenance tech sent his company picture, so i knew who was actually coming into my home. I liked the call ahead of the scheduled appointment.
they will send a coupon with low price (bait). will give the recommendations that are overpriced. In my case we did agree to a price and after the work, I was charged more saying the company did not agree to what the contractor committed to me. I can send the service person back without the addl. ripoff they did to me, but I felt the price for their coupon is too cheap and i should give some business to them and got ripped. For a personality like me, I should avoid these coupons maybe next time onwards and go with online mobile app services where the price is worked based on hours they work or a fixed price :)
My dad and I were blown away with the professionalism, very competitive services, and honesty of this company. Our A/C went down during this hot Texas summer and we either couldn't get anybody out in a reasonable time frame or the pricing was very steep even for just an estimate. With Xtreme Air Services, the service call charge was very reasonable and was even credited to the account once we decided to use them. Scott was very knowledgeable and very honest, explaining every step of what they needed to do and what was actually wrong with the unit. Because they couldn't do the actual repair that day, they even topped off our freon for free so we could at least have working A/C until they could come out! If you are looking for a reasonable, honest company with great customer service don't go to Milestone Electric or anybody else, use Xtreme Air Services! We highly recommend and are very pleased with their services, will definitely use them again!
Josh MacDonald
6 months ago
I spoke with Josh today on the phone and he was super helpful. He took 10 minutes to walk me through the different systems they offer and helped me understanding everything to make an educated buying decision. Great experience!
They gave me a good idea and offers that I can choose better options. The salesman was friendly and suggested their products then they can do or not. It is clear, reasonable, and honest. By the way estimates are very good price level. Other companies could not match easily
Service was professional and courteous BUT repairs were still VERY EXPENSIVE for a system under warranty. $2k - YIKES?!?!
William Moore
3 years ago
Honest and priced fairly. They had my AC Unit replaced the same day!!!
The crew was friendly, efficient and explained everything clearly.
I highly recommend Xtreme Air Services.
Our technician was very professional and gave detailed explanations to answer our questions. We have been very pleased with all of our services by X-treme Air Services.
Eileen Turner
11 months ago
David S and his son Daniel S did a very thorough A/C repair and a very thorough bi-yearly inspection of 3 units. They were extremely courteous and knowledgeable, pertaining to HVAC. If Daniel has hired on as an apprentice, I would certainly hire him permanently with ongoing experience because he is a very courteous and respectful young man. David was very helpful in explaining any issues. They were pretty good people, all in all.
Shona Brown
10 months ago
Mr. Anthony was very friendly and professional when he arrived and extremely detailed during the servicing of our air conditioner. The technicians at Xtreme Air Services always provide excellent service. We are definitely pleased.
Todd was very professional. It was hot, but he did not slow down. He didn't try to pressure sell us into anything, or tell us 100 things were wrong that weren't. I worked in HVAC for 9 years. I wish I had techs like him when I was dispatching. I honestly would prefer him every time because of his honesty, professionalism, and the fact that he took time to explain things, and answer questions that my husband and I had. THANKS TODD & Xtreme Ait Services
Josh Carroll
11 months ago
Robert was super helpful, a great representation of this company’s thoughtful and thorough expertise in the HVAC repair and maintenance field. He made sure to address the problem and explain what was happening. He also double checked things to make sure their were not any secondary issues. I would contact them in a second if anything else happened with our AC unit. Robert, thanks for being so professional and caring!
Monty Minter
9 months ago
4 guys showed up to help while I was desperate need of help!! They were very professional and did an amazing job!!! Highly recommend this company!!!
Stef Robertson
3 weeks ago
Circumstances changed and I’m delaying this expenditure. I was very impressed with your representative and his professional knowledge.
Liza Templin
3 months ago
I have used their service s for several years, and they have always been very helpful and have done a great job!
Martin Navejas was extremely knowledgeable and fast. He identified the he problem and set in motion a plan for o help get my heat turned back on. Recommend promote ahead of peers.
Shannon Reyna
11 months ago
I have spent over $27,000.00 to replace my A/C unit and replace my plumbing in my house and I have had issues with my plumbing and A/C unit! And was told they would not schedule someone to come out until they collected $2,000.00 that I haven’t paid because they have not fixed the leaking NEW PLUMBING THEY INSTALLED AND THE A/c unit is not working properly!!!! And then told there was no owner or manager available!!!! Mind you I have already paid $27,000.00 and nothing has been corrected that was a problem for almost a year now!!!! Unbelievable!!
Priscillia Engelking
a year ago
We noticed that our house was very humid and called to get the issue diagnose and resolved. A technician was able to come within a day and he was quick to review our system and identify the issue. He also provide advice on fixing it and maintaining a good comfort level. Pricing was very fair and we are happy with the price charges. Thank you for such a wonderful job! We will definitely be calling them again for regular maintenance or issues.
Robert Watling
a year ago
I have a preventative maintenance package with Xtreme, and I have been very pleased. Cory was terrific. He took the time to explain my system's status and that preventative steps to help improve efficiency. I will certainly call on Xtreme when AC service is needed.
I contacted Xtreme Air Services out of Sunnyvale,Texas on 6/27/22 set a free estimate for 6/28/22, explained that I was purchasing a Mr Kool ductless split system 24,000 btu for 1400.00 and that Lowes referred me to Xtreme Air. Aaron Castellanos was on time very nice technician.He gave me an estimate for install only of $5600.00 !! I told Aaron there must be a mistake so I immediately called the office and spoke to a service manager named Jake. He confirmed that would be the cost to install only. I asked why Xtreme Air would charge any consumer over three times the amount of the product being installed. Jake said that's what it would cost and that it was not a mistake! Told him no consumer would accept paying over 3 times the amount of any product. He dismissed me with your free to shop around and I terminated the call.Consumer beware of this company Xtreme Air Services over charging all consumers.Just totally an unacceptable quote and would not likely to refer them to anyone.Tony V.
Technician was great and nice. Fixed the issue fast and smoothly, however after researching how much the issue is to cost online i realized they charged over $200 more than the average price to fix. Might use again for diagnostic but not for repairs.
Natasha Pierce
a year ago
My husband and I called Xtreme for a quote to have our entire HVAC system replaced & our fuse box upgraded to accommodate what we needed for our house in January 2022. Josh came out & was very knowledgeable about all the products that they offered & helped us pick what was best for our needs. The financing was a smooth process and scheduling was a breeze. Juan came out for the upgrade for the fuse box & was able to get what we needed in a timely manner and was accommodating for doing both the HVAC and fuse box on the same day. I work nights so I sleep during the day and the men that were in my home were very respectful of my sleep (as much as they could be). The work that was needed to be done in my room was reserved for last & I was able to rest before having to go to work. Our HVAC system is working like a saint and we have tried it through the winter & now some humid days here in Texas. Xtreme is an AWESOME company and I recommend them for the services you need for your next home project. Will be calling on them again for our garage conversion ! Thank you Xtreme Air Services!!
I'm still making my evaluation of who I will choose for my HVAC replacement but so far Josh from extreme Air services was great and gave me a straightforward quote and was very pleasant if you're in the market I would definitely give these folks a shot.
Made the call and technician arrived within 1 hour.
Diagnosed the issue and had it fixed in under 30 min.
Marcus Nelson
6 months ago
The service technician was a great guy! It was a pleasure meeting Mr. Josh.
Jesse Rodgers
2 weeks ago
The service was for 3 units health checks with analysis on cutoff switches. Filter changes and freon levels.
Monica Arnoult
4 months ago
Thank you to the staff and technicians. Everyone I have ever talked to at Xtreme has been kind, helpful and professional.
Angela Shipley
a year ago
An Xtreme Air Services technician came out at the time that we were told, got right to work figuring out what our A/C issue was & immediately changed out the capacitor and was done in about30 to 45 minutes. It was fast and easy & now we’re comfortable again! We are very satisfied. Thank you so much.
Very satisfied with Xtreme Air and the service technician, Robert. Highly recommend the company. Excellent service.
Glenn Lightford
2 months ago
Very friendly. Very knowledgeable with their product and took time to explain everything.
Cathy Pannell
3 years ago
Thanks for your services. Brooks was excellent even with bad news. He was very knowledgeable. Then I met salesman Josh and more excellence. He was very knowledgeable. Then Martin and Napoleon came out and more excellence. I had new unit installed and was completed same day. This company has excellent worker's. I felt like I was dealing with family. This is 3rd time using this company . I would recommend them . They offer other services. These worker's should be commended. That's why I keep coming back. Thanks again Guy's.
I was blown away with the quick-response and professionalism of the staff and technicians. I called them to replace the water valve underneath my kitchen sink. They stayed in constant communication with me the entire time and allowed me to approve the work before they began. The technicians followed Covid protocols and wore shoe covers, which I appreciated because I have white carpet. I highly recommend Xtreme Air and I will use them again. I definitely saw a difference between this team and the team at another plumbing company that was sent by my home warranty company. Thank you for fill in the gap and providing the service that I actually needed in a timely manner.
Arthur Sherrod
5 months ago
I have not chosen a Company. I am only being proactive so that I can make an informed decision. Great presentation by Josh.
De'Andre Carter
2 years ago
My service from start to finish was amazing! First, Brandon gave me honest feedback about my system and which system fit my needs the best. Mark made sure I had a fair price. The Install manager Robert Thompson and his crew Tim, Shane, Roland, and JD worked super fast to make sure I had A/C by sundown and could sleep comfortably in my home. I highly recommend this company!
We had two 18 year old AC units. One failed in May. Instead of replacing one now and one in a couple years, we decided to do both. We wanted a higher SEER for better efficiency. We looked at 4 different companies for our replacements. Xtreme Air’s salesman Josh was helpful and knowledgeable about their products and process. He was considerate of the fact we have high-risk people in the house The quote was comparable to the other companies and brands we considered. We quickly had our first unit, the replacement for the upstairs dead one, installed.The one and only reason I gave 4 stars was the communication around the delay on the installation of the second unit we ordered. We were originally told a couple of weeks, then it stretched into late June/early July. Then it turned into an unknown. Xtreme Air responded, but the only thing they could tell me was they didn’t know. Each time I had to reach out to Xtreme Air about delivery after days or weeks of silence. I understand there were issues with the factory but no estimate or updates on delivery when you’ve financed thousands of dollars for a thing and you’re paying on it kind of freaks you out. I ended up contacting Trane directly. It took them some time to track down my order and provide a date. Even theirs was just an estimate.For the second unit, again, once it was ready, scheduling and installation were amazing. The crew was awesome. They covered the floors, cleaned up, and were friendly and helpful. They even took the time out to add an extra return to the first unit they installed because it was a bit noisy from being bigger than the old one. The Trane systems are a dream. So quiet and I already see improvements on my electric bill after the first one.
Steven Combest
7 months ago
This company installed my HVAC system in 2019. The system was not heating today and I called them back to diagnosis what was wrong. Before the tech was even 10 ft in the door he was trying to sell me an extended service plan. He then brought up the service plan about 5 more times in the 20 minutes he was there before he handed me an outrageous estimate to replace one exhaust pipe going up through the roof.When I called to pay the service fee I told the representative about this unprofessional act and he immediately interrupted me telling me I was wrong and trying to explain that it was a service plan….Bottom line We will not be using this company again.
Jose and the installation team were polite, efficient and professional. They were careful with our house and left the area clean after the job was completed. We are happy with the result of their work - a cool house.When we bought our new air/heat system, we bought a service program and used it today for a plumbing issue. Chris, the tech, was just as good for a small matter as the crew fir a big installation. We are glad that we do business with Xtreme Air.
Excellent professional service David Salmeron is a knowledgable rep for Extreme services Inc. and did a wonderful job explaining and diagnosing everything! Thank you!
Colt came to our house the same day we called Xtreme Air Services. He was very professional, knowledgeable, and friendly. He took the time to answer all of our questions and did not push us to buy the product.J.D. and his crew Tim, and Smiley, who installed the unit, were very knowledgeable, incredibly friendly, and very professional. They worked so hard and got the A/C unit installed in one day. (We have a two-story house.)We made the right choice selecting Xtreme Air Services and highly recommend them to anyone who needs a new HVAC unit.(Thanks to Josh, another sales technician, for coming by to see us and give us some input about the service and install.)
Mary Kniffin
11 months ago
Mike was on time, professional, & thorough. I had a complete A/C & heating system installed by Xtreme Air last year & have been very pleased with the work that was performed & the Trane unit that I purchased.
Director James is very experienced who pinpointed the issue in a short time and provided solutions immediately. His technicians Mike and Juan are all skillful and finished a complex installation work within a couple of hours that I expected would take at least half day. I really appreciate their service especially in this hot summer day.
Arnet Brantley
3 years ago
This company has been absolutely great from start to finish. The inspection. Was quick, precise, and the technicians very knowledgeable. The follow up was very quick and I was given multiple options and price points to choose from to suit my needs. They were able to do a complete install the same day and it was by no means a small job. The technicians were on time, polite, and took care not to damage anything. The entire team was very knowledgeable and worked quickly. All parts were I stalled beautifully and professionally. 10 out 10 in my book. If you need heating or air these are the guys to do it.
They show up quickly, gave me options for the repairs my system needed, and we're not trying to sell stuff but really help me. Very respectful and friendly. Make me feel like if it was an old friend coming to our rescue . I am very grateful an impress with their service.
The quote process was quick and all people involved from inspections, quoting to installation were friendly, detailed and explained all aspects of the system when completed. I would recommend them to anyone who asks. The fact that the installers take pride in their work and said “we’re available 24/7 if you have any issues” shows the commitment to their work. We couldn’t be happier with the price and the finished product. Thanks!
Ashley Martin
3 years ago
6/21/19 EDIT: I was going to call and talk to the manager or owner, but I wanted to put it as an addition on my original Google review from May 2018.I want to do the OPPOSITE of complain about the employees at this company. Since my original experience of having my old broken system diagnosed and replacing with a brand new, I have had several routine maintenance checks in fall and spring as advised. Most recently, a wire issue in my wall caused the thermostat to glitch and I needed to call for assistance.No issues at all with the system itself, but I wanted to point out that you hire great people. Every person I have spoken to on the phone has been extremely pleasant, and every single technician who has come out has been kind, knowledgeable, respectful, and trustworthy.Christopher, David, and Maxam were the most recent 3 technicians I dealt with and they fully explained all of the things they were checking and did not waste time completing the tasks not to mention were nice to talk to in the meantime.Thank you Xtreme Air- I will happily continue to recommend your companyOriginal post, May 2018: My AC quit working, and had so many problems due to age and neglect that I needed a total replacement. My experience with Xtreme air was great and I'd recommend them to anyone. Brooks came to assess the issues and recommend several solutions that I chose from. It was a huge job and Tony spent extra time and attention to make sure the modifications were done right and we were happy. He gave us excellent advice through the process and made sure we were aware and comfortable with modification so that needed to be done to meet city code. Everything looks and works great and I now have a much more energy efficient, updated and wonderful system. Thanks so much to Tony for spending the extra time to do a fantastic job.
Called to get 2 rough estimate for two complete Trane split systems (XV18 & XV20 Condenser, and two XC80Gas Furnaces) and had so many issues - either they were not certain whether they could get the specific models/parts and on their estimate via email did not specify the models wrote OPTIMUM SYSTEM. I phoned back and told them I needed pricing for each specific part, said ok, but never received anything from them. This company is in disarray and can not trust them on anything. Tried, got a bitter taste, and moved on. Trane should look at this company CLOSELY and remove them as Comfort Specialists.
I recently purchased 2 Trane A/C units from Xtreme Air Services. Brandon and Dusty exceeded our expectations by explaining and monitoring the entire process from the sale to the installation. They both went above and beyond to make sure we received the best experience possible. They also didn't try to oversell us more than what we needed. They laid out all the options available and recommended the best option for our home. During the install Jose and Juan managed the install crew every step of the way to insure the entire job was done correctly. They even made sure to keep 1 unit running at all times so our little ones weren't uncomfortable with the Texas heat. Upon completion of the install I was amazed at how clean they left our attic and home. Special thank you to Brandon and the owner Eddie for making themselves available morning, noon and night to answer any questions we had throughout the process. There's a great deal of competition when it comes to a/c service, and you can't go wrong if you choose Extreme Air Services to do the work. We were extremely satisfied with the quality, value and responsiveness that was provided. Thank you to the entire team at Xtreme Air Services. We are very pleased with our new a/c units and appreciate all your effort. If you are in need of new a/c units or just need a tune up, I'd make sure to give these guys a chance to earn your business. In my opinion you won't be disappointed.
Carol H (Texichic)
a year ago
The technician was friendly and made me feel comfortable having him in my home. He was knowledgeable and found the problem immediately. He knew what to do and explained some options to me. He gave valuable information on keeping my unit running well, changing filters, etc. He was very kind and professional. He had my unit back up and running, helped me get the thermostat back on WiFi so I could use it with my phone. A job well done and much appreciated! Thank you, Christopher!
The folks at Extreme Air were All professional , courteous, and highly qualified for the job. From the time they answered the phone I knew this would be a very good choice of who I used to fix The water leak that was coming out of the condenser panel. Scott took his time but did the job an efficient manager and made sure that everything was working well and that I was very happy With the job that had been done! Excellent excellent excellent company!!!
Cynthia Sterling
5 months ago
As usual, Xtreme Air did good work for a reasonable price. Juan Rangel, Service Tech, was efficient and effective. When you need service you should give them a try.
Sheryl Dudley
7 months ago
Robert was great! He was very professional and took the time to solve my issue. Robert also gave me some great tips!
Jennette Green
a year ago
I can’t speak for the whole company; however, I can speak on my experience with the tech who came named Chris. If he is a representation of the company as a whole, then he is an expert representative. He actually came a day earlier than scheduled. That was awesome because our air conditioner was out. Chris actually took a few minutes of his valuable time to show our grandsons how a multimeter works. That speaks volumes. We put the company and the tech name in our phone. Thanks for a job well done.
I have used Extreme Air on several occasions. Quality work. But this last time I needed them for a quote they did not honor the previous electrician’s quote. They went from a 2000.00 electrical panel update to the price of 4500.00. So be careful and watch for discrepancies in your price quotes.
We have used Xtreme Air twice on two different plumbing related repairs at our house and they are phenomenal. The reception staff is very friendly and helps you get an appointment scheduled either same day or the next day. Both technicians we’ve had have been wonderful both with fixing our plumbing issues and explaining what the problem is and the best options for repair. We have also found Xtreme Air to be very affordable compared to quotes from other plumbers, their prices are fair and don’t break the bank. They have also been able to offer us several options for repair for both of our plumbing issues. If we ever need any more home repairs we will be calling Xtreme Air in the future.
Colton Knighton
a year ago
David came out and within an hour our AC was back up and running! As a first time home owner I was pretty clueless with how everything works he took the time to answer all my questions. I will be a lifetime customer as long as we live in the area. 10/10
William Pedersen
a year ago
our HVAC service technician, Chris Olivas did a great job today on our spring maintenance service! both condensers looked brand new when he was done!
after the great experience with our fall & spring service......we signed up for another year with Xtreme Air Services!
Robert Zimmerman
8 months ago
Just paid $425 to fix a toilet valve with a scheduled appt that took ~1 hour. Was happy to get it fixed but feel I was taken. Will not use again.
Asked about financing. They told me that they wpuld check to see if I was preapproved, they said there was no commitment necessary at that time, then they signed me up for a credit card. Tanked my credit score by adding another line of credit and then removing it. I will never do business with this company again for as long as I live.
Brittanie and Austin Wade
2 years ago
Xtreme Air Services is extremely prompt and reliable. They communicate well, answer calls, and follow up. Our technician, Chris, has been here twice and has been nothing but completely knowledgable and professional. It was nice to be able to request the same technician so they are familiar with my house and family. We have a three month old son and needed some recommendations and answers about our heating and cooling system ASAP. He provided. Thank you to Xtreme Air Services, to Warren (who works the phones) and to Chris.
I felt very comfortable talking with Nick. He was very professional and knowledgeable. He was able to complete the quote while he was here. And I felt he took the time to be thorough in measuring and plotting for the new ductwork. He knew exactly what we needed. Thank you Xtreme Air for sending a professional.
Andrew Hardman
a year ago
Xtreme was able to make it to my house the same day with no extra charge. The service call was the lowest price by far and was waived since other repairs had to be done. They quickly inspected the whole system, found the problem, and fixed it. Robert Thompson was my technician and he was great and personable!
Andrew Petrosino
2 years ago
Fast dispatch, and was informed tech. David on his way.Arrived early and started to work immediatelyto repair Nest Thermostat with which he was very familiar and after careful testing he discovered an external short. He replaced part with a new part and offered us the old part which we threw away.He was very professional and kept us informed at every test We appreciated very much his expertise and friendly manner. I rate this company and this tech 5 STAR s. Truly, AP
They got me scheduled immediately, tech (Brandon), was on time, efficient, worked clean and felt trustworthy. Their prices seem rational, especially given how high tech their customer facing modalities operate. I’m using them again to fix some other problems because I was so pleased with my interactions thus far.
The initial representative, Aaron, was very friendly and knowledgeable. He did not try to oversell me for the equipment and was able to conduct the initial visit the same day that I called. My install was the next day. The two installers got started immediately, wore masks the whole time, filled me in during the process, and made sure that the job was done correctly. Everything was left very clean And they were very thorough.
I can only say that Xtreme Air Services is simply Excellent! We purchased three Trane Heat Pumps from this company after the Texas February 2021 Winter Storm damaged my existing units. Xtreme Air Services Representatives have been so unbelievably Helpful, Dependent, Professional and Understanding. They have provided temporary services to keep my family cool until my ordered units arrive. The manufacturer delayed my order because their plant was damaged during the same storm. I have never in my lifetime worked with a company like Xtreme Air Services. The are my partners not just a company that sold me something. I will always use them and would recommend Xtreme Air Services to anyone with great Pride. It was the best decision we could have made. Words cannot describe the level of Customer Service that this company has demonstrated. This company should be rated with ten stars!!!!!
Nancy Voyles
9 months ago
Robert, the technician was very knowledgeable about my HVAC unit. He quickly found improvements that he recommended and my unit runs much quieter and more efficiently.
They always do a great job. I have used them for different jobs that I needed done.
I have been using their service for a couple of years and never fail me so far. Their price for maintenance is reasonable. They come twice a year and any problems with the unit are covered at no extra charge. I definitely recommend them.
From the call placed at almost 9PM on a Sunday night, to the follow up appointment/inspection almost 2 weeks later, Xtreme Air Services has been TOP NOTCH! With the age of our house/system, we reluctantly knew that we would eventually have to have some work done on our system, but we were moved to action when we noticed that it was colder than it should have been and wasn't getting any warmer. I placed a call to Xtreme, prepared to leave a voicemail requesting a technician visit the next day, but was surprised when someone answered and said they could have someone out that evening to assess the issue. When Brad and Josh arrived, they were very thorough and forthcoming with their assessment. Their recommendations were very informative and on point. We were able to make an appointment for the very next day to have our new system installed.The next day, when the Xtreme technicians Dakota, Kelson, Travis, JD and Tony arrived, during the entire installation, they were respectful, knowledgeable and VERY efficient. They came focused on the job at hand and made every effort not to cause any kind of imposition. I was even able to work from home without interruption, while they completed the job. After completing the job around 2:30pm, the house was back to a comfortable temperature by 4pm.Thank you Xtreme Air Services for your outstanding service from start to finish! It's obvious that we made the RIGHT choice!
Brandon Spencer
2 years ago
We have used Xtreme Air before and I love the fact that you guys send out the same guy every time! He already knew me and about my unit and previous work done to it so it saved a TON of time!The guy who did the work not only answered all my questions fully but he gave a me a lot of helpful information about my unit and what I should do and look for in the future to avoid major issues with it.We also really like you guys because the prices we have had to pay for work done and for just service calls have been super reasonable so like my mom said before we called today that it would take a lot to make us stop using you guys!!Thanks again!!Brandon
Shout out from Lewisville! My elderly neighbor was having issues with her A/C and thermostat for a few weeks and after being ghosted by several other A/C places, Xtreme came by immediately and did a great job. The service man, Brooks quickly diagnosed it as a not-so-simple “smart” thermostat issue and showed us how to fix it. He was knowledgeable, kind, fun, and light-hearted. I would highly recommend them.
Prancing Ninny
2 years ago
We needed a new AC system installed so we got estimates from four different companies. Xtreme was the first company to get a technician, Joey, and a consultant, Brandon, out to our house. They asked questions about what we had and what we wanted, and they took the time to measure the cubic footage of every room themselves with a laser device. They spent the time with us to go over options and what would be best for our home.They were by far the most professional service we contacted, and we would absolutely recommend them if you want the best service possible.
The tech was very professional. He was explaining everything that he was checking and got to the problem quickly. He didn't have the part on his truck which he had to go across town to get one off of another truck. Other than that delay I was impressed with the information provided. I would use them again definitely.
Extreme Air employees are terrific. The management and customer service employees ensure that you get the service you need. The technicians are professional and knowledgeable. They explain what they are doing and why. If parts are needed they explain why. There isn’t any up sell.
I hired this contractor to serve some rental properties. From the beginning it was a disaster. Over the course of a year, they performed several jobs for me:1. Install an interior air handler. They overbid it by $1,200 and then installed it incorrectly and just left. They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out. Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time. It took several calls to the service manager to get them back out to finish the install.2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater. He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene. I told her on the phone to ask him to leave.3. I had purchased an annual service contract for them to come out and service for AC units. So I took a day off of work to meet them. After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work. This was 2:00 pm. The weather was sunny and 70 degrees. When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.4. I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage. I had to call the service manager Jake, eight times to get it resolved. He kept setting appointments for a tech to come out and source the screws and replace what he damaged. Finally after missing two appointments they simply gave me $50 to replace the screws. But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor. (it took almost two months to get this resolved.)5. I haven't had any dealings with them for months, yet I still receive appointment confirmations via text message for appointments I've never set. Really, really long text messages.I've dealt with bad contractors before, but never to this extent. Poor work quality and even worse service. I'm glad to have moved on.
I worked with Joseph Smith today, he was early and he had a great attitude. He explained everything so we understood, very friendly, not pushy, worked diligently to get us cool for the evening, dogs are calm around him. Gave us a good discount on our air. We really appreciated his help and concern, would highly recommend. Glad to have him as our technician! Later in the week, Shane and Daryl were very helpful and nice as they worked on installing our new air system. They worked diligently and really took the time to explain to us what they did, how they did it, and how to work with it. Very professional, we would highly recommend them.
They arrived within the hour, troubleshot the system and isolated the fault, had the fix done within 30 minutes and I couldn’t be more pleased. Totally recommend the business. Thanks Corey and David!
It was great and David was very thorough! He told us things that we didn’t know (and we told differently) when we bought the house. We will definitely be using them again! David was great and they were so easy to work with!
Markus Gonser
2 years ago
Xtreme Air Service provides very reliable and professional service. I turned to Xtreme for help after a not so pleasant experience with a different A/C company. Xtreme Air fixed all the deficiencies left by the other company and has won my loyalty. I now use them for my seasonal A/C checkups and highly recommend them. They provide honest input, don’t try to upsell you products or service you don’t need. I love the ease of their scheduling and arrival notifications. If they say they will be there Thursday around noon, they will be there Thursday at noon.
Cesar Alvarado
2 years ago
My wife and I were looking for a great company to help us upgrade our home we just bought. Built in 1984, we got several quotes (8 Companies) to upgrade our A/C. Been researching and getting quotes, I went with Xtreme Air. NO REGRETS. The quote was great, the sales guys were knowledgeable and courteous. They were masks, booties, and cleaned up when the work was done. So impressed, I had them upgrade my electrical panel too. Again, I got other quotes. The whole staff knows what they are talking about and the work is done well, not to mention quickly. Very minor hiccups but anyone who gets major work done and expects everything to be absolutely perfect is dreaming. But all was done right with no extra headache to me at all. I do not understand any negative reviews for this company and the great people working there at all. They put in a new a/c unit, duct work, attic insulation, and a new electrical panel... so far. If I need anything else, this is company I will be contacting. YOU should too.
Christina Jacobs
2 years ago
We have had so many crews out over the past several years. This is by FAR the best service and professionalism we have ever had! Nick was on time, attentive, able to rush out to help get us cool air and honest. We will be using them for years to come! Highly recommend
I contacted them because my airflow inside was terrible. Jasmin and Caleb were very courteous and explained things to me when I asked them about installation. They kept me informed what they were doing. I was very pleased with their work and with Xtreme.I had my maintenance scheduled. They came out and changed filter and explained the other services they proved as well. Even extend my maintenance plan because they had not come out for prior maintenance check up.
I had a broken A/C in the middle of the night. I called Xtreme and asked for help. I had decided to replace my 26 year old unit before they arrived. The sales associate, Mark, was very helpful. After finding the best unit for my very tight space ( behind my condo) he had the installation team here in no time. The installers were very friendly and professional. The price was very fair too. Quality equipment is more important than price. Thanks Xtreme Air Services.
These guys are amazing. Brooks came out and fixed our hvac system he was great and real informative. Had two other companies that came out first and couldn’t figure it out. Brooks figured it out and got us going again and did a fantastic job. would definitely recommend to anyone. we signed up for their maintenance program so definitely will be using them in the future for all needs
Neil Sunderland
5 years ago
Samuel and Charlie did a great job installing our new A/C system. They were extremely diligent in their work and even cleaned up after themselves anytime there was some dirt. My brother worked in the heating and cooling business for over 40 years so I know quality work when I see it and these gentlemen definitely showed pride in their work. I would HIGHLY recommend Xtreme Air Services to anyone. Thank you Xtreme. :-)
Celine Nguyen
3 years ago
We had Art come out and he was the absolutely best. Prior to contacting Xtreme Air Services, we had another company come out who tried to get us to completely replace our units and buy new ones from them. Art reassured us that our problems were a simple fix and quickly got our AC back up running. We are so fortunate that Art is a fair and component technician who actually knows what he’s doing! He came within only a couple hours of us calling despite how busy he is and gave us a great price.
karim sharif
4 months ago
Good people. Great service. I think the price was a bit too much.
I called Xtreme and they were very responsive. Initially gave me a time for a tech to come out but called right back and, with some juggling of their techs, had one to my house within the hour. My tech, Scott Reynolds, was not only personable but gave me so many pointers on how to maintain my system (main one being to CHANGE THE FILTER!) It was much appreciated and valuable! I’m a customer for life!
Timothy Radke
6 months ago
The tech was great, told me what was wrong with my disposal and best ways to take care of it and plumbing. Helpful and great
Marcella Cave
3 years ago
From the first phone call, we received superb service. We were given a free second opinion call which was set up the same day! Then Christopher came to check both air conditioners and sit down with us to present and explain his evaluation. His evaluation agreed with Choice home warranty. As Choice was doing all they could to deny coverage we cancelled our contract and decided to pay out of pocket and have Extreme do the work. Christopher contacted Aaron to come by the same day to discuss financials.Aaron talked to us and listened to our needs. He said we were qualified for both a seniors and a veterans discount along with zero interest for 5 years. Aaron patiently worked with us for several hours. Again we were pleasantly surprised when he said they would be out in the morning to start the installation! First thing next morning a crew of five were at the door. Dakota, Dylan, Kelson, Tristan and Cane worked 10 hours without breaking for lunch. They were professional and gentlemen. It was amazing to see such teamwork and respect. Truly a stellar company. Kudos to all representatives we interacted with.
I originally had the water heater go out, plumber deemed it an electrical issue which it turned out to be. The electrician came out, replaced my breaker for about $250 ($10 part with 20 minutes of labor). The heater worked for 3 days then continuously tripped the circuit. After diagnosing an electrical wiring issue on the water heater myself, one that the plumber was the only one that touched, they quoted me for a full rewiring at $358. I denied promptly and fixed the issue in 12 minutes with $11 worth of stuff from Lowe's. 6 weeks later, still working perfectly with no further issues.My only issue with them is that they did not offer to fix the issue one of their guys unintentionally caused. An unattached ground wire which caused the others to overheat and burn through the pigtails. The manager kindly reached out and apologized. But it was not the most pleasant experience.
Gwen Hamilton
4 years ago
This is an easy 5 star rating. We recently had a new AC system installed. Our system was old and needed to be updated to code. We expected problems. But these guys aced it. The installers were Dakota Andrew, Brandon and James. They were precise and did a fantastic job. They worked together as a team. Their team work was like a team that has spent much time working together like a perfectly executed football play, or a fine tuned orchestra. Unbelievable! Thank you Dakota, Andrew, Brandon, and James, because you all did and amazing job. Xtreme Air was highly recommended to me. Now, I highly recommend them also.
Andrea Wilson
2 years ago
My service technician was named Ocho.He was very thorough and knowledgeable. He was patient and answered my questions then shared hot water tank information clearly so my husband and I could understand things we were not aware of before his visit. He gave us several options to choose from to get us up & running again. I found out about Extreme Air Services through my Ad pages circular. I was very pleased with their services, so I've already shared their information with my neighbors! I'm very happy I found a company that offers a huge variety of services. Thank you for your services
Purchased a new Trane unit and was provided excellent customer service and professional staff! Shane and Charlie walked me through the entire process and provided me with all the necessary information to be able to properly care for the unit. Thank you for good service! From a long time customer.11/26/2019- Ryan was my Service Technician and I can't explain how incredibly happy I was with the service. He took the time to explain everything to me in terms that I would understand. He was patient and followed-up these are things that make working with this company for over the last 5 years- great. Thank you- again Ryan my family and I appreciate your service.
The technician arrived on time and was very professional. He explained every finding in detail and let me know estimates. I really appreciate the service I received today and I will be using this business in the future for my AC/Heating needs!
Marti Laundra
5 years ago
I had a very good experience and recommend this company. The team was polite, informative, and professional. Josh was patient and explained everything in detail and to an understanding I could absorb. Shawn was a great team leader who kept the team motivated to do a good job and kept the area of work clean. The customer service is great, and Jason followed up to ensure I had no problems with my new units. Thanks you team.
Kerry Turk (CaptainTurk)
10 months ago
Cory did another excellent job diagnosing my problem. They came onsite same day of call in the heat of summer. Would most definitely use them again.
Marisa Trevino
a month ago
Very professional & thorough in cleaning filters & units & checking thermostats.
The experience was awesome! Mike came in looked at my homes attic told me what he recommended and provided me a quote in writing within 30min. He was very professional knowledgeable about what his company offers.
Vernon Crumrine
6 years ago
Noticed my heat was out on an early Friday morning in February. I checked on Yelp and ended up calling a local company who had very good reviews, Xtreme Air Services. They came out around noon the same day. Josh Graham, one of their techs, explained to me that the old unit would need to be replaced. He showed me where it was really in bad shape with a rusted out vent and heat exchanger. He even offered to get someone out the same day to install a new system but I opted for Saturday morning. The installers arrived about 9 on Saturday morning as promised and they were finished with the job by a little after 3. Love the new more modern and efficient Trane system; it's about 200% better than the old one, I would definitely say. Financing was easy with no interest for 5 years; Josh was very helpful with that as well. These guys are very, very good and very responsive to your call. They were all friendly, knowledgeable people who listened to all my concerns and who patiently addressed every one of them. I highly recommended this company whether you have a big problem, like I had, or a small one.
Contacted Xtreme Air due to outside unit fan not turning and they were very friendly and responsive; sending a technician out to repair within the hour. The technician was knowledgeable and had the issue resolved within 15 minutes of arrival. Thanks to Extreme Air for getting this done same day in over 100 degree weather!
Very good experience. Got an estimate and install within days of each other. Had two systems go out within days of each other and they were quick to get both replaced.
UPDATE:We received a call from the owner to rectify the issue of not receiving a written estimate from Mark. Thankfully, he scheduled Mike to meet with my husband to give us an estimate. Mike was both professional and proficient. Months ago, he handled a service call for us and I was extremely pleased with his work. At this time, we have not made a decision regarding if we will purchase our new heating/cooling system from Xtreme Services. However, I truly appreciate the effort to rectify our unpleasant experience.2/11/19 original reviewI have never had such an unpleasant experience with Xtreme Air Services as I did yesterday. After a service call, my husband ask for one of their sales reps to come out and give us an estimate on a replacement unit. The rep, Mark, is nothing short of a con artist. After my husband shared that we had estimates from other companies, Mark vehemetely refused to give a written estimate from Xtreme Air Services unless he could see and match the competitor's prices. I was in utter disbelief and asked him to leave our home! Giving a customer a fair price should be a priority regardless of what competitors offer. Needless to say, the verbal quote he gave us was more expensive than the other competitors prices. Additionally, he even verbally quoted a higher price than one of his own coworkers written estimate. Perhaps it's all about the sales now with this company now, but they certainly will NOT ever get business from us again.
We've been clients of Xtreme for the past 4 years and we always receive great customer service. They send a text with a picture and short bio of the technician that will be coming to my home. That really adds a personal touch that I appreciate. They always discuss multiple options for any repair and their pricing is pretty straightforward. I value the customer service and I've cancelled my home warranty plan because I like have the customer relationship with Xtreme. We plan to be repeat customers.
Darren Max Zuchowski
3 years ago
We came home at 6pm during the week to a house at 80F degrees during the warm spring time Texas has been having lately. And figured we were going to be stuck with either having to wait until next day or paying an after-hour premium fee.... but NOPE! This place is totally awesome! Xtreme Air doesn't work to take money at every turn, they work with you and are realistic with everything!Chris O. came out, driving through 6pm traffic (which he said he would be an hour going from Sunnyvale to Forney) and was very prompt. Got here and was super polite and nice. I think he was here for about an hour and a half or two hours, but he had the original problem solved within 15 minutes! But after being nice to let me tag along while he was working on fixing the issue a capacitor not kicking the pump on for the AC), he explained that they did have a yearly maintenance service we could get that would also give us a discount on any parts for repair. And with Xtreme Air being more than just heating and cooling, totally what my wife and I needed for being a new house owner in the area!As I said that was after Chris walked around and checked everything out for our AC, showing me things to keep an eye on and tips to help keep the system running smooth for a long time. I was simply amazed at companies still having that kind of service, and hiring employees who have people skills and feel more like a friend coming over to help out than a big business just offering a service for money in trade.Highly recommend Xtreme Air, and hopefully I won't need them until our fall scheduled maintenance service per the maintenance contract service we purchased before Chris left! We feel that we are in good hands!Also a BIG THANK YOU To Chris for getting us cooled down quickly so our 4 year old daughter didn't get too hot or worked up from the AC not working!!!!!!!!
Ena Martinez
3 months ago
It was a great experience, the technician solve the problem and with a great attitude, excellent service!
Strongly knowledgeable, dependable, friendly, and professional technicians. Most recently, we were assisted by Brandon Bowden. He took plenty of time to explain what was needed and made sure we were fully satisfied with his service and it was done right the first time. In general, Xtreme always provides great follow up. Very satisfied with this company!
Amanda Mitchell
11 months ago
Horrible customer service. Extreme air installed a brand new unit 5 years ago, just had it maintenenced 3 months ago but the air is blowing warm. They can't get here until Friday. Itold them i have a 91 year old grandmother and they recently installed this unit, it should work. Too bad
Charles Weaver
3 years ago
I will not leave any stars because I was disgusted with the service today. Mike is a very skilled technician, so this is not a critique of his character or his professionalism. However, early on I was told that I had to buy filters from Xtreme Air Services, this was a lie, I could’ve bought them from Home Depot or Lowe’s as I found out from Mike. Two, while I’m scheduled to have my filter changed out their dispatch didn’t inform the technician, so he came out here ill-equipped and unable to fulfill maintenance / tune-up. I will place a call with On Time Air and will hope for a better outcome. Consider this my last dollar spent with X-treme Air. Their complete lack of integrity and trying to blindside me with lies is over and done with.
With our 23-year old AC units finally dying, it was time to replace them. Xtreme Air offered a very good deal on 2 new Trane units and everything (other than existing ducting) was replaced in one day (we had 105 degrees heat index that day) by 2 of their employees. We got the quote on Wednesday and the work was done the next day! Great service!
Thank you for sending Mr. Joseph Smith, he's simply the most professional, knowledgeable, and respectful technician in this company. He identified the issue with my unit and proceeded to fix it with extreme care. Once the issue was fixed, he took the time to answer all of my questions and encouraged me to contact the company if I needed further assistance. I highly recommend Xtreme Air Services, especially Mr. Joseph Smith!
Henry Townsend
a year ago
David was our Service Tech. This guy was thorough and knowledgeable. He takes the time to go over any issues and explain what needs to be done to repair the issues. More importantly, he took the time to cover potential issues and challenges and offered advice on staying in front of those problematic areas. Highly recommend this company as well as David!
Our 27-year old AC unit finally died, and since we couldn't even order parts for it anymore, we decided to take the plunge and invest in new AC units, both upstairs and down. We had SEVEN different companies come out and give us estimates, and we ultimately went with Xtreme. Their employees were confidence-inspiring and explained the process thoroughly. A couple days later, we're sitting here in our cool house with things left even cleaner than they were before the installation techs came in to work. John, Dakota, Napoleon, and Martin were great. So polite and respectful, and I had no reservations about running errands and leaving them at the house to work. I was nothing but impressed by what I've seen so far, but the installation is only the beginning.... I'm counting on the follow-up service and the AC performance measuring up to the expectations that Xtreme has set for me. Thanks guys!
W. Kenneth Hall
a year ago
Prices for. Service and parts were incredibly high and technician had marginal social skills. Regretted my choice of using them and certainly would not recommend them
Antwan Edwards
3 years ago
I'm really impressed with the service. Not only was I able to get same day service after a holiday, but from the rep that answered the phone to the tech (Jason) that showed up at the door, it is evident that Xtreme Air prides themselves on Quality Service.Just like the reviews I poured over, my tech was professional, courteous and knowledgeable. Jason carefully explained the problem along with options to resolve.I no know they also offer a variety of other household services and look forward to working with them in the future.
Tina Peterson
3 years ago
They respond quickly and arrived on time. However, the a/c tech seemed unsure of everything he recommended and the service he did end up performing. He installed a new defrost board and sensor, which we may or may not have needed. 2 days later, entire system froze up. He came again, added a pound of freon, said he couldn't detect leaks and tried very hard each time to talk us into this warranty (his words) that they provide. Turns out it's not even a warranty at all as he described. Once we called the office, we found out it's just a maintenance plan. The lady who answered the phone got a bit snippy about it not being a warranty, then put us on hold for a second and never came back to our call. Also, 2 days later, system froze up yet again. (We ended up needing a new blower which we hired another company to perform).We also had a guy from Xreme come out to get an estimate for new siding. He came on Saturday 4/25/20 and said he'd give us an estimate by Monday. Here it is Wednesday...no communication from him at all.
Xtreme Air Services is first class from start to finish. They came out and gave a very thorough description of what I needed, a/c & Heater unit,The old one had out lived itself. They were very honest about the cost. The installation only took one day, in fact same day service which was great. The installers were here on time, and finished the job the same day. They were extremely nice, courteous, clean and very respectful. They made sure everything worked properly, and then showing me how to use everything. I look forward to working with them in the future and would highly recommend them. Thanks !
I just wanted to let you all know that Xtreme Air was extremely timely and responsive to my air conditioning issue today. Mike is very friendly and knowledgeable. I will plan to use your company in the future next time I have an HVAC need. Keep up the good work!
Was sent a text to follow technicians arrival. Technician arrived quickly, made the repairs, taught us about better upkeep and was finished within the hour. Mike was personable, knowledgeable and efficient. Happy with the outcome and even happier to have cold air again.
Michael Stanley
2 years ago
The technician quoted me a price that was twice the charge of a more reputable company. When I pointed out that his repair was higher than a new condenser unit. He said the new unit would be incompatible.As this charlatan left, another company came by. They quoted a price with the same repairs that was exactly 50% of the xtreme clown. Furthermore, they guaranteed their work, and were finished in one hour.While my unit was being repaired, Xtreme called me to ask if I was interested in a special price for a complete unit! Do notwaste your time or money with this company.
We decided to get a second opinion on our AC situation and we are so thankful that we did. Josh was our consultant to inspect our air conditioning system and wanted to make sure that my husband was next to him to see and explain everything first hand. Josh noticed that the technician from the company used the day before did not reconnect the carbon monoxide piece so If we would have accidentally ran the heating system instead of the AC, we could have died. Completely incompetent error on that techs part and beyond frightening to think what could have happened, especially since we did not make any plans with that tech to come back out to fix the initial problem. We are extremely thankful to Josh for catching this and pointing this out to us. Aside from possibly saving our lives, he was polite and professional. He walked us through every step and scenario and sat down with us to explain all of our options. He was patient with all of our questions and never rushed us or made us feel like he had somewhere else to be. Going forward, we will never use another company, ever. He's been in the business for years and is highly skilled in this industry, I couldn't ask for a better service technician. I would greatly recommend Xtreme Air Services for your needs, but more importantly ask for Josh.
Matthew was exceptional, kind, and quickly solved our problem!
Anthony was very profesional,honest,and had great service.He explained what he was working on,and not another pushy sales person.I would highly reccomend this Company for your AC needs and they also work on other things too.
Josh did a great job explaining what my options were prior to installing a new furnace/AC system. The work was completed in one day and the techs did a very thorough job with the install. Josh came back out and inspected the job the following day and answered all questions and also helped ensure that new thermostat was setup properly. I was very impressed with their professionalism and the quality of work that was done.
I was able to get a service appointment very quickly. Art was thorough in his check of my system and made sure I understood what the problem was. Mark was able to find a new system for me that fit both my small utility closet and my small pocketbook. It was a good experience overall.
I would like to thank Xtreme Air for their great service, quality of work, and customer service. Chad was wonderful at explaining the equipment , the install process and the post install expectations. Chad and Xtreme Air did an exceptional job in dealing with us and our needs. The install crew that Chad had come out were absolutely wonderful. They answered all of our questions, got the job done quickly, went the extra mile and trimmed out the new furnace and made it look better than we ever thought it could. Many thanks to James, Tony, Chad, Eddy and the entire Xtreme Air Services Crew for their caring and professionalism. (We are both elderly and disabled and Xtreme made us feel very important.) I would highly recommend this company to any and everyone after the experiences we have had with them. Thanks Chad!
We have two a/c units, one for upstairs and one for down. our upstairs unit was not working and they came out and instead of verifying which unit controlled the upstairs (the attic unit is the same as the compressor so it would have been a pretty easy task) they depended on my husband who has not lived here that long. he just said he thought it was a particular unit but wasn't sure. So, they never checked to see which thermostat controlled the upstairs unit and ended up charging $1400 to completely rewire the compressor to the attic unit because they said it wasn't getting an power. they completed their job, i got home from work and there was still no a/c upstairs so i called them and they came back out and argued with me that they fixed the right unit. I actually had to show them why what they did was on the wrong unit and that if they had just checked, they could tell the down'stairs unit was working. they argued with me until i told them to please follow me so i could show them and i also asked if they didn't check to see if the attic unit matched the compressor on which they were working and they had some excuse about they don't always match, but wouldn't one verify before doing anything??? They took about 15 minutes to actually fix the correct unit so it was probably the capacitor so I spent $1400 for what should have cost no more than $175. They never took responsibility for fixing the wrong unit, never offered a refund even when asked and i think this is a horrible way to do business. Don't ever assume anything if you are a professional, you should always know what you are doing and verify everything. this is not a professional way to do business unless you are just ripping off your customers. please don't waste your money because they won't admit when they have screwed up and take responsibility. We are senior citizens and were totally ripped off.
I hired this company to install a new AC system for one of my rental properties. My wife and I were under the impression that NEW ducts/vents were going to be installed since I was charged $8500 for a whole NEW system. The ducts/vents were not replaced with new ones, they left my old ducts/vents work instead. Robert and Mike were rude and unprofessional with the service. 1.Maxum didn't do a follow up with a final walk through inspection as he had promised. 2. They made my wife drive to a local Home Depot to buy a walkway filter because the company didn't have any available. 3.They are now saying the house needs insulation. 4.The owner recommended other resolutions instead of correcting their poor service. I used this company based on reviews and a friendly referral but it was by far the worst experience. Please be careful with this company.
We are awaiting a quote.The Rep was very thorough with many option..he explained everything that was going to be needed and what they would do.. I was very comfortable with this company..now let's see if they can accommodate my monthly finance availabilty
Brian Christensen
a year ago
David was great! Professional and knowledgeable, he got our AC back up in no time. The people working the phones were also very helpful and easy to actually get ahold of. Great communication and great service!
caitlin foley
4 years ago
Our heat went out on a Saturday morning. I’m almost 6 months pregnant with a one year old son. They let us know a time window of when they would arrive and texted with 30 minute notice. The first two gentlemen that came by inspected our unit and let us know the cost to repair immediately but also informed us of how long our unit would be up to code compared with the cost of repair, cost of replacement and impact on our utility bills. Our house was a flip house and our unit was old. We chose to go with replacement. Those two men were super friendly and helpful (I wish I could remember their names). They set us up for financing in minutes and let us know if they couldn’t do the complete install, they would make sure it would work until they could since there is a baby and pregnant woman in the home. They were able to schedule our install for the same day.Less than two hours later we received a call that our technicians were on their way. Shane and Dakota were very respectful, helpful, thorough and friendly. They explained what they were doing before, while and after. They said the install could take up to 12 hours! We have a rambunctious one year old son and even trying our best, I know at times he was still in their way. They never once seemed bothered by it and even engaged with him while explaining the process to us. They went above and beyond to answer and fix any questions and problems we had. They were done hours before we expected and helped us set up our new thermostat and cleaning schedule. They had to remove a door and trim to access our unit and set up an appointment with their carpenter to have it fixed after doing their best to put it back just because I asked to keep it covered from my son.I would highly recommend them to any friends and family that are needing any work done.
I went to three different AC companies and they had the best prices and everyone I talked to was professional and knowledgeable. They installed the systems (2 Trane XV complete systems) with no issues and are coming out again to review the install to make sure there were no items overlooked. I am very happy with the product and the service so far. Definitely recommend them to anyone looking fo a complete system or repair.
I’ve used Xtreme to install new AC units at two different homes over the past 6 years and they do a great job. If you have any concerns they will address them.I’ve also used them to address a minor electrical concern I had and they explained the issue and took care of it quickly
William Hinkley
3 years ago
The service person came to our home quickly and was neat and friendly, however he was reluctant to repair our system. He seemed more interested in selling us a new system and did not attempt to do repairs or give an estimate of repairs. The problem seemed fixable but he did not want to try. Another person called me saying he was doing a follow up customer satisfaction call. He ended up arguing with me about selling a new system explaining that they knew better than me what was best for me in the end. Recommend that you don't call them for repairs, only if you want to purchase a new system.
Michele Zaffarano
2 years ago
Aaron called before arrival to see if he could come early. When he arrived he was clean, polite, knowledgeable, and very professional. He explained the process of the installation. The price was in budget and I agreed with their terms and have hired them to install my mini split HVAC unit on Monday.
Joseph R Burton
3 years ago
The technician definitely earned this rating. He answered my questions and provided additional input to me to ensure that I had a thorough understanding of the inspection that he had done. He went over things point by point so that I was clear on each and every step.I would be comfortable in recommending this technician and the company to family and friends. They are honest and trustworthy. The technician did not try to sell me a lot of things that are not needed. He showed me the things that he indicated would be of benefit to us. That was very important to me.Again, the five star rating was indeed earned. Great job!
Diane Harrington
3 years ago
I found this company online and did my research about them as well as called 3-4 other companies for estimates to come out for repair of my AC unit. I appreciated their quick diagnosis, the options they presented, and what I discerned to be honesty and integrity with each person including the technicians, the salesman, the installers, the inspection team, the clerical office follow up with phone calls and paperwork to assure my satisfaction. I also enjoyed their quick response when I had a problem to get it fixed ASAP so I would heartily refer them as I did to another friend who used them this week for her new AC unit. Today I used them again after getting 4 more estimates from other companies in the garage door repair/ installation business and had a new garage door put in. Also, my rod iron fence was repaired because these are conscientious people. They are diligent and they get the job done. Their prices in the marketplace for this industry are far superior with excellent warranties so I am a very satisfied customer and will trust them for any further need that I should encounter in the future with all the other services they provide. Thank you Xtreme.
Extreme Air addressed a multitude of issues quickly and correctly. The technicians were clean and courteous. I was notified by text when they were on their way. They were prepared when they arrived and were able to resolve my issues very quickly.It is very convenient to have a service company that can provide such a wide range of service, from HVAC, electrical, plumbing, and roofing.
Michael Williamson
3 years ago
Just had a new Trane 16 seer system installed by Xtreme's Shane and Brandon techs. The removal of the old system and replacement was done within the day and went very smoothly. They took great care to not damage walls, floors, etc., while moving the units from and to the attic of our 2-story home. They reviewed the new system with me to point out the features and operate the new smart thermostat. I was pleased and impressed by the professional and complete service provide by their techs. The new system is working great, and I am very happy with this purchase.Additional comment: I had a second unit put in later that week. Again the installation and workmanship was great. With my first bill since having the units put in, my electric bill was over $50 lower. Their f/u representative was here today to recheck that all was in order, and to answer any questions. Checked out with no problems. Signed up for their annual servicing. Good people to work with that do a superior and high quality job.Christopher with Xtreme performed my spring maintenance that I signed up for last year. I was impressed with the thoroughness that he used in making sure my air conditioning would be operating optimally. He explained everything that he did during his 2+ hours cleaning the drains, adding refrigerant, rechecking the wiring, and ensuring that the system was in perfect condition for our spring needs. I am totally pleased with the results of this service call.Had my fall maintenance visit by Jason. Received a call the morning of the visit he was arriving as scheduled. Jason checked out my whole heating system and reported that there were no error codes and everything was working fine. The call lasted about 45 minutes. I continue to be very pleased with their maintenance program.
I called xtreme air when my air conditioner stoped working. They sent Mike, who came in about one hour. He checked the compressor and found that it was ok. The problem was with the thermostat . Mike adjusted the wires, and worked.I'm very happy with the service. Mike did a good job and only charged me $39.95. I will recommend Xtreme Air to anyone who needs a/c service.Albert Levy
Frank and Sharon Garcia
3 years ago
This was the best experience we have had with any air conditioning company! This was from sales with Josh and his team to installation with JD and his team. They were professional courteous and respectful during the entire project. I recommend Xtreme Air highly I give the 5 Stars, would give more if possible!
Excellent service and extremely fast response. Came out right away after my initial phone call and fixed my AC ductwork. Even gave recommendations for future work without trying to up sell. Service guys and diagnostic tech were very knowledge and polite, did a great job and even installed a new grille to the vent. Highly recommended if you need service!
Kimberly Skidmore
5 years ago
My experience with Xtreme Air was very good! Their customer service was great. The quality of work is great. They have fair pricing. I would like to thank Robert and Paul. They didn't leave us waiting for them to arrive. They had everything up and running great before I knew it and they kept everything nice and clean. I had no questions or concerns when they left! I definetly recommend Xtreme Air and will to all friends and family. Thanks!
Kelly Villarreal
5 years ago
Xtreme Air Service was outstanding. After deciding to replace our AC and heater, I met with over six companies to compare prices and service. Lindel is very service oriented and gave us a great price and answered all of my many questions. The installation team (Shane, Toni, Matt and Justin) were professional and took the time to explain the process as well as how the unit worked. I not only have a great new AC and heater, but a company that responds to service calls 24 hours a day. It was a great experience!
Great customer service and very professional. Marcus is great! Very prompt and courteous. Explained everything he needed to do and gave estimate before starting. Prices are very competitive. Have used Xtreme/Marcus twice now and will definitely be calling them again for any future needs.
I had an absolutely amazing experience with Xtreme Air Services. I had previously worked with another HVAC company for several years. I had never truly been happy with their services but didn’t want to take the chance on being disappointed with another company. I’m so glad I finally did. Art with Xtreme Air came out and completely made my day. He arrived during the time that was expected, educated me on my issue and how to prevent it in the future, and then took care of the problem pretty quickly. He also signed me up to receive a couple maintenance checks during the year for a third of what my previous company charged. I’m so glad I made the switch and look forward to working with them in the future, hopefully just for maintenance.
Alberto Martinez
3 years ago
Jose N. and his crew did outstanding work today.Jose ran all duct work while the guys worked hard ALL day connecting the new unit. The crew worked clean and cleaned up after themselves as they went. Everyone was very polite and had an answer to every question we had. I highly recommend Xtreme Air Services and you'll be lucky and in good hands if Jose N. and his crew arrive at your home. Also, thanks to David S for fixing our old unit to work overnight last night until the new unit arrived. Thank you Mark W. for walking us through all the paperwork and getting the ball rolling for the new unit.
Anthony Mitchell
2 years ago
The service technician, Nick, was extremely courteous, professional, technically competent, and demonstrated excellent knowledge, experience, and outstanding customer service and communicative skills. He was also very mindful of the COVID-19 pandemic and was prepared to wear his mask accordingly. I highly recommend him and Xtreme Air for any of the services they offer and provide. My wife and I are licensed professionals (Real Estate and Home Inspection) and we're going to share Nick and Xtreme Air to all of our customers and clients who need any of their services. They're also very honest with their pricing.
Debbie Benedek
5 years ago
Xtreme Air Services deserves a 5 star rating. I was in the market to replace my HVAC that was 36 years old! I did my due diligence getting bids from 4 different companies. Xtreme Air was not the least expensive of all my bids. But they were competitive. I selected them based on their product selection, knowledge, thoroughness and professionalism. I also like that they are family owned. During the bidding stage, Chad answered every question and detailed the installation process. I thank him for walking me through how the system was going to work and how its efficiency would save me money on my utility bills. The install crews, under the competent and polite direction of Roland, did a great job. Chad and the entire Xtreme team were focused on solving some of the cooling issues that were a particular challenge in my home. I appreciated that they took great care to insure all was running properly prior to their departure. Chad followed up after the install to see that all was done according to their high standards. Overall, I am extremely pleased with Xtreme's technical expertise, respect and professionalism. I would highly recommend them.Update: I recently had service calls from Sam H. and Brooks. Both did an exemplary job and went over and above to insure my system was working properly. In addition, they do an excellent job of interacting and explaining everything I need to know during the service call. Both Sam and Brooks went above and beyond. I think that Xtreme Air has one of the most prompt, responsive customer service systems I have ever experienced with any company. When I call I get immediate assistance. And they are available 24/7 to take calls. I am very happy that I selected Xtreme Air for my HVAC provider. I would give them a 5 star rating for the second time and recommend them to everyone. Their people are well trained professionals and genuinely care about their customers.
Scam artist techs, they work on commission. They Can't even send a invoice to show what there charging for . Ac unit is under 2 years old. Complete bs by tech on what they want to charge.
Howard Ellsworth
3 years ago
From start to finish the crew was great. Brandon Shupak and Josh Graham came out on time to inspect my hone for a new HVAC system and the next day Jose Navarro and his crew came out and did the install. Cleaned up after themselves and did a great job installing the system. Allowed me to check everything before they left. Very professional all around. Office personnel were very nice and helpful as well. Great job.
Had a new system installed and could not have had a better experience. The team who prepared the quote arrived the next day and the system was that weekend. The installers were efficient, clean, respectful and competent. Follow up by staff to ensure all went well has been remarkable. This is a company that stands by their commitment to service. Highly recommend.
After being without an air conditioner in the middle of the summer due to a terrible home warranty company (AHS) and the awful contractors they sent out, I gave up and decided to contact Xtreme Air Services. Their office responded almost immediately. John was my salesperson and Zach came out with his team for the installation. I was extremely pleased with their service, honesty, and professionalism during the entire process. I will wholeheartedly recommend this company without hesitation to anyone looking for help.
Alyscia Durham
a year ago
I was having issues with Ac unit so I decided to try this company. Not only were they courteous but they were quick to get me in. They kept me updated on the arrival of technician. Scott was a great technician. He was polite abs very thorough. I would recommend this company
C21 JF Ellis County
3 years ago
Xtreme Air was great! They quoted the job (lower price than others) and once we scheduled them to do the job, they were here on time, professional and courteous, and got the new unit installed quickly. I would use them again when needed.
Marcia Ascanio
3 years ago
Their service Personnel is on time, they protect their feet from the home, they're very meticulous and they do a great job for a very reasonable price. I did a lot of research before I installed my two units and hired them on for maintenance service.... they are reachable at times of emergencies and accountable, look forward to the future with this company... I am an Architect and exposed to many companies, highly recommend this one....
Aaron Escamilla
3 years ago
Our AC went out and I called Xtreme Air. They immediate got us an appointment and someone was at our house within a few hours. The technician was friendly and thoroughly explained what had happened. He also checked our inside unit to make sure there were no other problems. I would recommend them to anyone. What a great company.
Darby DeLorenzo
2 years ago
Professional, courteous, knowledgeable, quick and good quality work. Didn't realize after we utilized their service once we had free check ups. Glad they reminded me! Will continue to use this company for sure!
Awesome, awesome, awesome!!! First, I want to point out that I rarely write reviews. However, I truly believe these guys were amazing! Kelson, Dakota, and Michael were very professional. It was really hot outside and inside my house when they came in to install a new unit. They just kept working making sure everything was good and looking neat. They cleaned up after themselves even though I told them I could do it later. After everything was done they took us outside and showed us what they had done step by step and explained everything in detail. We have not been more impressed by a company than we were with these guys!! Again they were truly amazing and I want to thank them for a PERFECT job done!!
Super efficient company! Robert T. sent over a team of guys to do a quote for my friend and they were honest and professional, hard to find a company like that these days! They were thorough and non-pressuring at all. This is 100% a company I would use and trust very much, way to go Xtreme Air services and Robert T. is the BEST!
Matt Faulkner
4 years ago
Thanks to This amazing company my family didn’t suffer long. On a Friday my AC unit outside had burnt up after 15yrs this company was recommended to me by friends. I contacted Lindel who got me approved for my new unit and on a Saturday had Ryan Cox one of his lead techs come install it with a couple other workers. They were all professional and polite. They worked quickly to ensure we didn’t go without AC while the hot heat of Texas was beating down on us. I’d recommend the company and staff to anyone for AC or Heat needs!
Was surprised when I was given a cost estimate for thousands of dollars, but was then informed it was for add-on air purifier equipment that was not required. Also, he was not aware of my equipment’s warranty. This new Trane should have had a 15 year warranty. He could not verify that. Service and professionalism was great otherwise.
We interviewed more than 5 companies, big and small, about fixing our A/C or installing two new units. Chad was excellent in explaining and gave us all the options with the real low-down on everything. This guy even called me from his vacation in Hawaii to make sure things were being done how I wanted them! The crew that came out were amazing including Rolland, Tony, Brandon, Kelson, and Andrew. They were all very polite, and would answer any question we had. They told us everything we needed to do for our new units and showed us. They installed two full units in less than a full day, and cleaned up nicely before they left. I am very impressed with the quality and efficiency of the entire project. Thank you for proving that excellent companies do exist!
UPDATEArturo L. came out and did the maintenance on our unit today. He is very professional and takes pride in his work. Checked and double checked everything and assured us that the unit is running great!Xtreme Air, be proud that you have him as an employee and is making you look good.Keep up the GREAT work Arturo!Well, where do I start? Bought a house and 9 months into it, we found out we needed a new A/C system. I did my usual three quotes and was about to make my decision when the wife texted me a picture of their ad in the paper from several months ago. It was like a sign! Set up an appointment for next day and Chad came out and explained our options very thoroughly. One thing I could say is that every other quote was within a $100 difference Xtreme Air was actually slightly higher. The reason we chose Xtreme Air was we liked the choices, Chad taking the time to explain everything and the 5 star rating they have received and how hard they worked to obtain them. The install team came out and did a very professional job. We've been enjoying our system for about a few weeks now. No more sweating at night and no more humidity. Didn't realize what we were missing. Their follow up has been good although my schedule was conflicting whenever they had an opening. Chad came out for the follow up and made sure everything was done correctly and even took the time to give me suggestions on a set schedule and temperature for optimal working conditions. Great warranty, great product and great customer service!! Chad, thanks for everything and look forward to doing more business with you. Fernando F.
David Waddell Jr
4 years ago
We had our upstairs AC Unit die on us recently and I reached out to Xtreme Air Services again, as they replaced the downstairs unit which died on us last year. Their install team of Ryan, Dakota, and Tony came in and did a stellar job throughout the install process.The pricing was fair and explained concisely and clearly. We had such a great experience before we didn't see a reason to shop anywhere else. XtremeAir Services will definitely be at the top of the list should we need any of the services they offer in the future.Thanks again!
Margaret Alvis
2 years ago
I called Xtreme Air to repair my air conditioner. They offered me a same day appointment and were here at the time they said they would be. This was my first time using this company and I am definitely using them again. Mike Maxam was my repair technician. He was amazing. He was so honest. He could have told me a $1000 part was out and I would not have known the difference. Apparently when I changed the filter earlier in the week I knocked a wire out of place. Mike immediately knew what the problem was and he had it repaired in a couple of minutes. My husband had passed away recently and this was my first time I had to contact a company to have something repaired. My husband always handled all of this. I was expecting a huge bill. Boy was I pleasantly surprised. I also got a quote to repair a 2nd unit we have upstairs. We primarily live downstairs and replacing that unit had not been a priority with my husband so sick. I will definitely be using Xtreme Air to replace the upstairs unit any for repairs and maintenance. I highly recommend Xtreme Air and Mike Maxam. I will definitely be requesting Mike even if I have to wait a little longer for him. Woman and the elderly can use Xtreme Air with confidence that they will not be taken advantage of. Such an honest repair technician and company. Honesty and integrity are sometimes hard to come by. Thank you Mike!
Jack Loteryman
a year ago
Great service. a couple of months ago I needed to replace an older Freon unit in my home. I was assisted by a professional in selecting the most efficient unit for my home that was within my budget. I did not feel any pressure to buy during the selection process. When the technicians arrived they were efficient and kept the house clean throughout the installation process. I decided to sign an annual maintenance agreement with Xtreme Air Services - I've had my first house call and I am just as pleased.
We had a second opinion on a furnace leak and while it’s 25 years old, the furnace is not leaking. Thanks to the xtreme guys for their thorough work. We plan to replace the furnace later this month.
Xtreme Air came out and gave us a free second opinion which saved us $5000.Everyone that came out to our house was very professional and did a great job. I had them install a new Trane air system and they did it quick and did a great job. Then a few hours later they sent a person to check the new install to make sure it was done correctly. The new unit works great. I highly recommend Xtreme Air.
Steven Janeway
a year ago
Actually arrived early, worked diligently to isolate the problem, identify parts and repairs needed. Very knowledgeable and professional service. We started a maintenance service contract with them as a result.
Linda Malcolm
3 years ago
I just had my Carrier heating unit inspected for any problems it might have prior to using it this winter and the technician, Chris Olivas, was just wonderful. He inspected the unit thoroughly and talked to me about its condition and gave me an honest appraisal of what repairs could be made to extend the life of my 13 year old unit. I bought my A/C unit from Xtreme Air Services back in 2013 and I will purchase a new heating unit from them when the time comes. I will definitely ask for Chris again when I need any additional servicing or repairs on either unit. He was friendly, knowledgeable, and honest. I give him and Xtreme Air Services 5 stars!
I had great service from three different employees. First, Josh came out and helped me get my air conditioner working and also set me up for other work I wanted done. He was great. Very personable, polite, knowledgeable and it was great getting my air back up and running in a timely manner.Then two other employees, Jake and Xavior came and made a change I was wanting to help get air to a couple of rooms that weren't getting much air. They, also, were very good and I felt very confident that I was getting exactly what I needed. Congrats to all three for making a little ole lady comfortable.
Zach Johnston
3 years ago
We brought in 6 comp ones to quote in our HVAC replacement and decided to go with Xtreme. They were competitive, knowledgeable and not pressuring at all. The install team was out the next day and 24 hours later we have a perfectly new system in place. It’s refreshing when things work the way they are supposed too, I’d highly recommend their company. Dakota and Napo were great on the install as was Josh for the sales side.
Stephanie Turner
a year ago
These guys are always on top of things. They are great at scheduling, communicating, and fixing everything. They are so friendly and professional. I know we are in good hands with our AC and heat. In Texas, that is saying a lot! I highly recommend!
Benjamin Unger
11 months ago
They were on time, knowledgeable and professional. This is not the first time I’ve done business with X-Treme air and I would recommend them to anyone that needs a dependable Air Conditioning company!
I had an a/c problem and Xtreme Air Services handled it quickly and VERY PROFESSIONALLY! The service tech, Brandon, was knowledgeable and thorough, quickly diagnosing and fixing the problem. The contact person Ryan was also a pleasure, making my problem feel personal. Thank you Xtreme Air!
Paul Tathiah
9 months ago
The technician was good but the charge was outrageous.The drain pipe in the a/c was clogged and to blow it out,which took 10 minutes, I was charged $252 plus a service fee of $39.95.Makes me hesitant to call them again if there is a need.
Extreme Air Service is my new to go company they do it all . I called to schedule an appointment customer service was awesome very nice .They came right away the next day my AC was not cooling. I was scheduled with Juan Rangel he was very polite and on point very educated knows what he is doing explained everything to me gave me a great quote and was able to help me. I can recommend him and the company to anyone that needs the job done right . I am very pleased with this company .
Josh and Brandon came to our house inspect our two heaters before winter comes on Nov 7. They found out and showed me there was a leak on the heater. Our units were 9 years old and we decided to replace new ones. Josh sent the installation team (JR, Paul and Moe) to our house in the afternoon and installed the Trane units.The installation team was very professional and efficient. They did a very good job and cleaned the attic for us also. We used Xtreme Air before, replaced our two AC compressor and coil. We trust them and happy to give them good reviews.
Lisa Patterson
5 years ago
Excellent company with a great reputation! We were impressed by their knowledgeable staff, high-quality products, workmanship and easy payment options. We couldn't be happier with the new HVAC system that Xtreme Air Services installed - it runs like a dream and has improved both the environment and value of our home!
Marwan Halabi
3 years ago
I am extremely happy with the work and the cost. Maxim was very helpful, and Robert did a great job installing it, his team finished the installation on time as promised, and they were very courteous. I highly recommend Xtreme Air Services.
The tech David Salmeron was very professional, he came out twice because the part had to be ordered. He made sure was AC was functioning until the part came in. Today, he replaced the leaky part and my AC is working great. Thank you for taking care of this with urgency. Will gladly recommend Xtreme Air Services.
Texas Scorpion
6 years ago
The gentleman who came out to my home was courteous and thorough. He was able to get my plumbing issue resolved, provided me with a camera inspection which revealed the cause of the problem and even gave me an estimate for repairs. I would certainly use Xtreme Air Services again and recommend them to anyone. But what really impressed me was the follow-up call to ensure that everything went well and that I was satisfied. That shows me that THIS COMPANY truly cares!
Michael was on time, pleasant and professional. He was thorough by checking all aspects of both heating units. I recommend him and Xtreme Air.
Victoria Hewes
7 years ago
We had our 1st consultation on Saturday. My husband works all week and it was nice to have such a courteous and knowledgeable tech come out on Saturday. Justin explained everything in terms we could understand, and all the pricing was given to us ahead of time. We were able to have the installers, Jake and Xavior come on Monday and put our new system in. They were so professional and had our new system up and running in no time. I love this company. Thank you guys.
Town East Dental Group
a year ago
Juan is a very professional and skilled electrician. He is always friendly and helpful! We are so thankful that he allowed us to be able to care for our patients today!!
Robert was absolutely fantastic. Helpful, courteous, knowledgeable, and explained the issue with my AC condenser. Their prices are reasonable and a great value for the great service provided. 10/10.
Three Hundred girls
3 years ago
Such a wonderful Company. My AC went out on a Friday night and Aaron was right over to help. He talked with me and showed me my options . He was so helpful and kind. As promised he had a crew out here the next morning to install my new Trane unit. Everyone with Xtreme Air Services is AMAZING!!
Bur Tro (ShortDarkandStout)
3 years ago
Called this company out since they seem to mail out flyers promoting their services all the time, but never again. Not even 5 minutes of being in my house did the tech guy become a sales person . Said my A.C was done and there was nothing that could be done. Starting pitching everything possible to get me to agree on a new A.C unit. Told him no thanks called a different company, told me my coils were dirty an how to clean them. All it cost me was about 100$ and now my AC is working great
Barbara Jarvis
10 months ago
I received very prompt courteous response from the call center. Technician was on time, professional and explained everything in detail. Cost of repair was upfront and no surprises.
William David Bridgman
2 years ago
They were very professional, ontime, very knowledgeable and offered great advice. Will definitely be using them again for other services that they offer! Nick Smith was the tech that worked on my a/c unit. I would recommend him for your HVAC needs!
David is very professional, competent and works for customers best. Appreciated!
Sharon Hartdegen
5 years ago
When our downstairs AC stopped working recently, we called Xtreme Air Services. We had never used them before, but they had good reviews and we were pleased with their service. Their technician (Brooks) came out and everything was fixed in a timely efficient manner. He was very professional and knowledgeable.
My heater was not working yesterday which was Sunday. They offered to come out on that day but I told them that Monday was fine. Ryan came out on time Monday and found the outside unit had a blown motor. He walked me through the process the whole way! Thank God it was under warranty as well....Great folks!
Anthony Stevens
6 years ago
Josh(sales), Tony (and installation crew), and Joseph (follow-up service call technician) installed my new AC and heating system and did a great job. They were courteous, quick, efficient, knowledge, and provided a professional installation service. I would recommend them for AC and heating service and installation.
Stephanie Bergakker
3 years ago
Dusty and Brandon were our salesmen. We knew we had to get a new unit as our unit was 40 years ago and they made the selection process and walking us through the best deals seamless for us. They are very knowledgeable about ac unite. We look forward to working with them for many more years. Thank you both!
I tell you what, my wife got home at 6:00 pm on a Friday evening and the A/C was not working. She called Xtreme Air Services and the person that helped her on the phone was so nice and quick to say we'll get someone out there right way and by the time I got home he was already there and about had the system running already. Chris Olivas was our technician and he was so polite, courteous, respectful and friendly he made both of us feel right at ease. If all of your employees carry themselves as this young man does and treat customers the way he does your company will always be extremely successful. Very impressed and will recommend ya'll very highly. If I could I would give Chris and Xtreme Air Services 6 STARS.Thank you, extremely satisfied customer !
Rosita Qaiyyim
4 years ago
I will definitely recommend Xtreme Air to all my friends. They are very professional. The two installers Dakota & Andrew they sent was very helpful. They told and show me every they were doing explain everything to me. I greatly appreciate those guys. They deserve a raise. Thank you so much Dakota & Andrew. If you want good service contact XTREME AIR!!!
MY DOG JUST BIT ME
2 years ago
Xtreme came by to pressure test my plumbing after foundation repair. Jason was very polite and professional. He processed the work quickly and efficiently. We are very pleased with his work.
Diana singsaas
2 years ago
Xtreme Air installed my new fence,powered gate and carport. All look wonderful. My gate motor started to have a problem when it rained this week, i called the office and talked with Angie and she was wonderful she checked up to make sure everything was fine and as always Eddy took care of the problem.Thank you Xtreme air what a great team.
Jonathan Taylor
5 years ago
Josh was our consultant to inspect our air conditioning system. He was very down to earth and went through the entire process on a step by step basis. He was even thoughtful enough to remove his shoes so he wouldn't track mud in the house. The process was quick and easy and he walked me through it very patiently. You couldn't ask for a better service technician. I highly recommend Xtreme Air Services. Ask for Josh, you won't regret it.
Faithe Nicholson
3 years ago
Maxam was so informative, efficient and courteous. He had me stand along side him while he assessed the situation and explained what was needed and why. He also used his personal test part to get my unit going while he went to get parts so I would be cool. Amazing and appreciated after being without air all night! I was surprised at how quickly the job was done. Can't say enough good things and highly recommend Xtreme Air!
We had Extreme Air Services install HVAC system. We paid for yearly maintenance contract. They were extremely unprofessional, service rep. left the pan under AC dirty and full of debris after we replaced our roof. Did not bother to empty or tell us to empty the pan. When we spoke to Owner he said they were not a cleaning:'service they were not maids, but would charge us to come out and windex our unit if we want. We stopped using them. I would not recommend anyone to use them.
Senyo Kumassah
3 years ago
Well organized group of guys and gals. They’ve worked on my home for the past 2yrs, and I’ve had personable and pleasant conversations with everyone of them. They’re extremely skilled and particular about the impression they leave behind, by the quality of work they do. Oh, and the spontaneous, free and friendly consultations about observations around my home while they worked, is, and always has been invaluable. . Tangela, Shane, Tony, Robert, Cameron... to name a few. Y’all are fantastic people!!!
Pamela Mascorro
4 years ago
Worst experience and Customer service ever!! I called them after I noticed my ac was not blowing cold air. Since they installed the unit less than five years ago I figured they can fix it. Technician came out and inspected the unit next day. Said I needed a part and there was a coil leak but will try and fix next day (for $1200 only for labor). Well LONG story short, it took 8 days to find out after talking to multiple people and them telling me I would get a call back from the parts manager David, (which I never did) that the part was not in yet and not sure when. 8 days without ac in the hot Texas summer is excruciating! Had to buy a portable ac unit just to manage. I finally got fed up with their bad customer service of waiting for a phone call to tell me what’s going on with this part. I called another company, to which they said that NOTHING is wrong with my ac, just some dirt that was clumped up keeping the unit from working properly. Which they guy cleaned out and instantly I felt the air come back on!!!! I went 8 days without my ac unit because of Xtreme Air’s technician. I feel like I was getting scammed by them and I will never ever go back to them. Only good thing out of this ordeal is that I found my forever ac company. Did get call from Sarah, at the end of this, she was respectful and sorry for my experience, which I really appreciate, but wish I would have gotten that call sooner.
Xtreme Air Services has been very professional and the service is great. I just used them to service the heating system. Once again very professional and the technician was extremely knowledgeable and efficient. I will continue to use the company for HVAC work as well as other services they perform.
Jerry Mata Jr.
4 years ago
Shane & his crew were very nice & did an excellent job on my install. They were very thorough & really explained everything in a way I could understand. I will definitely recommend them to all my friends.
Robert Keaton
4 years ago
This company is amazing. Mark came to my house and went through every process with me. He designed a system specifically for my home. I would give a 10 star review! From the girl answering the phone to the guys installing everyone was so helpful. Great job Xtreme air!!
Deborah Kirkman
5 years ago
Joseph Smith provided outstanding customer service: 1) on time 2) professional 3) thoroughly reviewed various options to meet my air conditioning needs so that I could make an informed decision and 4) went above board in making arrangements for a temporary window unit until the air conditioning system could be installed - truly a remarkable person! I am highly recommending this company and would not hesitate to use them in the future for other services. I might also add their prices are very reasonable!
Very pleased with this company. We’ve used them several times over the past few years and have always had a good experience. Today was no exception. Juan was polite and efficient. He figured out the problem and had it sorted out in no time. I can definitely recommend Juan and Xtreme Air Services.
Katena B (Khatena)
5 years ago
Back in Nov. '16 we bought a brand new unit. Our old one gave up on us and we had to contact a air service company. I'm a huge ratings person so we decided on extreme air services. The ratings were almost all 5 stars. We dealt with such a helpful and courteous guy named Chad. Chad walked us through the process and immediately got our respect and gratitude. Last night, Friday 6/9/17 our unit stopped cooling. It being summer time we didn't waste time calling extreme air services at 10:30 at night because of the warranty guaranteed and knew our service would be done that night. Well we were actually told by dispatch no one could get to us until Monday, my husband insisted someone come tonight and she then told us she would call us back. After a half hour of waiting we called her back. This was back and forth calling her about 3 times till we finally got her to tell is a tech would come out. By this time it was too warm in the house and we had to drop our kids off with friend's. During the travel we spoke to a technician named Joey who was told by us, we would be back and the reason. Before we could get home, we got a call telling us he was about to leave. Mind you it was about a half hour later after we talked to him letting him know what we were doing. We made it home before he left and he was sitting in his car and my husband asked him what did he figure out, he was very short and not tolerant of our situation. My husband asked him if he wanted to come inside and he said no, told us the part he was needing was having to be ordered and wouldn't come in until Monday. It was Fri and warm and very humid after it rained then he left. We called dispatch back to find out who was our sales rep who initially sold us our Trane. We forgot the sales rep name, but found out after asking It was Chad. We spoke to Chad and again he was so very apologetic, understanding and desperate to help us in any way. He stated we needed to request dispatch to put Sam on the job the next day and he would come by himself with Sam. He called us the next day to tell us they were on their way and assured us we were going to get our air fixed no matter how long it took. Sam and Chad were absolutely the best and saved the day!! I was going to give this place 2 stars until Chad made sure to rectify and make things right on our warranty with this company. Thank you Chad. You are awesome once again. Sam, thanks for coming out and taking the time to fix our issue today.
Stephen Johnson
4 years ago
Art serviced my AC UNIT and was very friendly, professional. I am a retired Navy and we had lots to talk about, plus they offer military discounts and it can't get any better than that. Now, we are experiencing problems again, I didn't want to use anyone else because we really loved the customer service that was given. I am sure I will be writing another excellent review when the technician leaves today. I will not recommend anyone else, but EXTREME... EXCELLENT SERVICE.Steve & Peggy
Lauren Barrera
5 years ago
Chad Wells came out to our home on very short notice to give us a quote. He and his team were able to get our entire A/C unit replaced at a fair price the very next morning. Their warranties and customer service were the main reason we went with them. It was an easy and wonderful experience and process. We will use them in the future! Thanks Xtreme Air!
Had both my Trane outside unit installed6 years ago and inside air handler unit installed by this company a year ago . We werePromised certain things with the install of the air handler last year that Xtreme made sure they did not deliver on . The estimate I receivedBefore the install of the air handler does have this information , And as soon as I locate it , I will send Xtreme a copy of it for their records . For some reason it was conveniently left out of the final contract . Should not shock me though with previous experience with them and others like them . We were promised not 2 but 4 check-ups for the unit if we purchased the air handler from them . The outside unit had come with two check-ups when we had purchased it .I did finally receive the checkups for the big unit only after arguing with them over it . We had purchased the outside unit 5 years prior . This was the third air handler that had been installed in my house in a fifteen year period . So it was odd that we needed a new air handler at all . We also were promised an additional year on the labor part of the warranty . This I never received either . The information they sent me mentions none of it . Just a way to sell a new inside air handler to us . Disappointed . I’ll take my business elsewhere in the future . It’s disappointing that I’ll have to call them if something goes wrong and warranty work is needed on either unit . But they probably would find a way out of it anyway . I’ll find somebody else for my HEATING AND COOLING needs in the future .
Kelly Gardner
3 years ago
After reading numerous reviews about Xtreme Air,I decided to give them a shot at my business.I had talked to several other HVAC companies and for the most part, had been completely unimpressed.From the first call with Xtreme Air, I could tell these people value customer service and I sensed they would do the right thing. They had a sales technician out to my house within hours. Aaron was knowledgable and I sensed he was honest and forthright. I’d already had the system diagnosed by other HVAC people, so I knew I was going to replace the entire system. Aaron went to work getting me a quote for a Trane system and another less expensive solution. Extreme Air did not provide the best price, but I know Trane is a good system and decided I felt far more comfortable with Xtreme Air than any other of the HVAC companies I had spoken with. I decidedto go ahead with Xtreme Air. Xtreme Air had a crew out to our house by 9AM the next morning. By 1:30 that day the entire system was installed and fully functional. It was only 70 degrees for the next several days, so I wanted to wait until it got hot before providing a review. It hit 95 degrees today and the system performed extremely well and easily maintained 69 degrees in the house, with what seemed like very little effort. It’s early after the installation, but thus far, I am very impressed with Xtreme Air and their level of professionalism, expertise, and definitely with Xtreme Air’s exceptionally strong customer service! I would not hesitate to recommend them to friends and family.Give Xtreme Air a call and the chance to earn your business, I think you will discover for yourself that they are a good choice if you value good service and honesty, and professionalism. Kelly Gardner
Stephanie Garcia
6 years ago
Very easy and pleasant experience working with your company. I dealt with Sam, Josh, and Ruben. They were knowledgeable, professional, and most of all, took time to explain to me in lay man's terms what was happening. Josh even drew me a diagram, and Sam gave me a detailed explanation (that I actually understood). Both guys were so nice, and I can tell they take pride in their work. Not sure what your hiring criteria is, but whatever you do, it's working bc I normally don't rave about service companies. Instead of just looking at my system and replacing this or that, or just telling me I had to get a brand new one, they continued to troubleshoot until they knew exactly what was happening, which ended up saving me money. When I do need a new system, I'll remember that and purchase through your company. I am going to recommend you to everyone.
one step at a time 08
4 years ago
Excellent service, i would recommend them to anyone. Dakota and brandon installed our a/c unit today. They were very customer friendly almost like family and explained everything. Everything was neat and not thrown together. Having problems give them a call they will take care of you.
So impressed. Had new Trane XV20 installed (Heat and AC) plus a new tankless water heater. Crew did a fantastic job. Can not believe done in 1 day! Xtreme sent out 6 workers and everyone worked as a team to get it done. Friendly group. Cleaned up after. I did a lot of research before such a large purchase and wanted to make sure I picked a quality company. Will definitely recommend this company. Special thanks to Andrew Jose David Chris Joel.... my apologies as I think I forgot 1 name but thanks!
I got a very professional and informational service call for an estimate on replacement of my HVAC system. The whole process was explained intensively, leaving me very comfortable that I have made the right decision to use this company.
Susan Caldwell
7 years ago
Super nice people. Used them about a year ago to fix my AC. Called and were able to come in the morning of the next day when I was home. Arrived on time, found the issue and made the repairs. No issues since. Scheduled my next AC check up and again courtesy in making the appointment. I would recommend and use again and again!
Sherry Heflin
4 years ago
I highly recommend Xtreme Air Services. They have EXCELLENT customer service. Every single person I've dealt with at this company put my satisfaction first! My AC went out and they came out the same day and repaired it! I made the decision to go ahead and replace the entire unit. They came out two days later to install the new unit and did an excellent job. THANK YOU XTREME AIR SERVICES!!
Nick Schoeneberger
10 months ago
Todd was professional and worked fast to repair a problem with our compressor on a hot day. Thanks for doing a quality job at a fair price!
Xtremely pleased with the installation team from Xtreme Air Services. Installers were courteous, knowledgeable and worked efficiently to replace my 2 existing units with a new zone solution. Installers arrived promptly on schedule and provided feedback to completion status through the process. Our installation was complex and the experience of the crew led to some modifications to make the final result more effective & efficient. I would recommend Xtreme Air Services to friends and family for HVAC needs.
LeeAna Childress
4 years ago
Please find somewhere else to go. They will over-charge you. Technician Jason Miles came to service my AC he tried to charge me $355 for a capacitor which is over price and $175 for freon over price as well. Not to mention he didn’t even look to see if freon was in there. Then Jason tries to get me to purchase a new AC for $9000 however my AC is fairly new. Had a different company to come out the same day to service my AC out of pocket $189 in total technician stated AC is in excellent condition. Never again I will do business with these idiots.
Purchased a new Trane unit and received excellent service. From the installers to the office staff, everyone was incredibly nice and helpful. Tony, the regional manager, was especially helpful and went above and beyond to ensure we were satisfied with the install and follow-up service. Highly recommend.
Juan and Robert were great! They are super nice, do great work, are on time, and go the extra mile to make sure everything is done right. I have used this company to install a hot water heater, do electrical work, and air- conditioning work. I’ve been happy with all the work they have done.
I had a very pleasant experience with these guys. John was very professional and help me to understand everything about the AC system. Jose and his crew was very polite and respectful to me and my family. They went the extra mile and also got the job done in one day. Thanks guys!!
Michael Young has helped with everything we have had done. New a/c system put in and ducts. Have had to call after install to figure out better air flow in a area and he got right on it and figured it out. He's just there for the customer.
We were in need of a new A/C system. My wife found an advertisement flyer in the mail. I called to schedule an appointment. The service rep. that came out was able to identify our current system quickly. He showed us several types of units and cost/savings.We purchased a very good system from Xtreme Air.They are very professional and I would recommend them.
Michael Beheshti
2 years ago
Scott came by to check out my unit. Did a thorough inspection and spent a bunch of time educating me on AC units, how they work, etc. It was clear that he knew what he was talking about, was experienced, and was also being honest. Really appreciate the help and insight. Finally, he went above and beyond by cleaning the outdoor coils.
AC went out at around 2:30pm. Made the call for service at 2:50pm. AC was fixed before 6:30. The technician, Jason Miles, was very professional and knowledgeable. After looking the system over and troubleshooting the problem he walked me through what had to be done to get the system back up and running. He also made helpful suggestions on things we could do to keep the system running as well as it can given its age. Overall I am extremely satisfied and would highly recommend Xtreme Air Services and will use them going forward.
Great Work! Would highly recommend and will definitely use again. Sent a technician (Brooks) on short notice (on New Years Eve) to work on my mini-split AC. Explained the system and common issues to look out for. Also looked at my central AC unit. Incredibly professional and went above just the job at hand. I trust their service and like I said, will definitely use again.
Richard Overall
3 years ago
Technician was very competent and diligent. Was upfront about what was needed and made recommendations about what was best but did NOT pressure or upsale in a annoying fashion. Ultimately I chose the better option. The Comfort Care Specialist was thorough in evaluating the need and making a good recommendation but also ensured ALL options from the bare minimum on up were on the table. We felt good about moving forward and will make plans to do additional upgrades at a later date.
Gabriel Lyndsey
4 years ago
We had several companies come out and look at our A.C. unit. They did tune ups, replaced drip pans and several other things and no one could tell us what was wrong with our unit and why it was leaking. Jason with Xtreme Air Services came in, took his time, opened our unit up and determined what the real problem was! Jason and his team are amazing! Honest, knowledgeable and helpful! My wife and I are now life long customers! Thank you Jason, Mark and the Xtreme Air Services Team!!!
AC went out yesterday morning. My elderly parents with major health issues I noticed the AC was not cooling. I found Xtreme Air and they came right out. Being my parents caregiver I was so glad it could be replaced the same day.I called up late that evening due to the the AC. The entire crew was great and got the new unit and checked everything before leaving. Later I noticed the unit was shutting off before it reached the set temperature and the temperature was going up.A phone call to the office and Brandon Shupak was on his way. I was extremely pleased with the assistance of Brandon Shupak who came back out at 12:30 to correct the issue. It was due to the thermostat being defective and not cooling. He went above and beyond to make sure my parents and myself had no more issues with our new AC unit.. Today the unit seems to be working great. I would definitely recommend Xtreme Air Services. They take care of their customers and have the “whatever it takes” work ethic. Thank you.
My AC stopped cooling on Friday evening, I called 6 different companies and Chad Wells from Xtreme Air Service was the only one that could come out the same night.Chad was great. He replaced my entire AC and heater unit at a competitive price and with only a day notice. He rocks! Highly recommended.Thank you so much for coming out at the last minute!I highly recommend Xtreme Air and will be calling them to schedule a regular service for my AC.
Extreme heating and air conditioning installed my Trane heating and air unit and my tankless water heater. I have a yearly contract with them with a maintenance agreement. They are professional and experienced. I always request Mike.
Christian Orozco
4 years ago
Fantastic Work! They were responsive on the phone and text at all times. Dakota's team (Mike, Paul, Rick, and Jesse) worked over 10 hours to get the job done--rain or shine--literally. Xtreme worked when it was sunny and later in the evening when it was pouring. They did not complain and did not leave a mess. I would highly recommend!
Belinda Nelson
2 years ago
Not only did Mike take care of my heating problem, he also gave me really good advice on how not to overheat my unit during these low temperatures. All I know is every time I have an emergency situation and I call Extreme Air, they always answer the phone and sends out a professional as soon as possible! Thank you!!!
I was given a business card by James, and It was God sent because my a/c was on the frits! Very responsive!! I called at 9:30am and Dusty and Brandon was at my house at 12:30 on such short notice. I’ve had 2 estimates prior to my a/c going completely out and they were expensive and nothing was explained.When Dusty and Brandon came out they explained everything I needed for my specific space and comfort. They examined my unit and Brandon told me exactly what was wrong with it. The others just told me I needed a a/c plus a furnace and price.I highly recommend this company because they listened to the problems I had with ventilation and gave a thorough explanation of how the home can be balanced with a system recommend specifically for the Texas heat.Thank you James, Dusty and Brandon
Xtreme Air Services recently installed a new furnace in my home, and I had an excellent experience from beginning to end. I did have an issue with getting a request addressed by the office staff, but after speaking with Jessica, my issue was quickly resolved. I would not hesitate to recommend Xtreme Air Services!
Brandon and Dakota were extremely professional and finished the repairs in a couple hours after arriving so I could get my AC back on. They were very helpful explaining how things worked and why I was having my issues. Great service!
Luther Dansby
3 years ago
Xtreme heating and air, wow this company is the best trust me. monday 5/4/2020 our a/c unit went out I called xtreme they sent a tech out by the name of David he found the problem, he told us our unit was dead he called his office, mark sent Aaron out to my home within 20min, he gave Us a great price with financing we accepted the deal.today is 5/6/2020 Wednesday, they sent mike & Matthew out for the installation, when I tell you these guys are beyond professional Words don’t explain, they were On time clean & courteous. Thank you Mark,Aaron,David,Mike,Matthew. Job completed before 8hrs
Missy Rosenquist
4 years ago
I used them to get a new HVAC and outside unit in October, a couple of months ago. I saw a coupon for them in ad pages for a free foot of insulation with purchase of a 16 seer HVAC. They were the first company (of 5) to come out and give me a quote. 2 other companies were willing to match their price for the units, but not include insulation, so we went with them. Aaron was very nice and answered my questions promptly when I called.The guys who came out to install the unit were very nice and professional as well. I immediately noticed such a big improvement in the amount of air flow. 2 days later it quit cooling and was blowing hot air. It was a Saturday, but I called and left a message. A lady called me back right away, and asked if I wanted them to come out on Sunday. She seemed irritated but I said yes. I called back and left a message saying it could wait until Monday but a guy showed up Sunday afternoon. Apparently something was not screwed on tight and all of the freon leaked out.We were told they needed to schedule the city inspection, and their follow up inspection, and then we could get the insulation installed. I was under the impression they would call me, but they never did. I called them and they set up the city inspector and their follow up inspection.They man who came out for the follow up inspection was very nice. I asked him about the amount of air the unit was taking in and how it sucked our doors closed in our hallway. He discussed adding more intakes and how that would really fix the problem. I had initially discussed this concern with the salesmen who came to quote me the unit. They did not mention adding more ducts, but mentioned moving the thermostat. The followup guy said moving the thermostat would not solve that problem. I wish we would have discussed it up front because I could have gotten everything done at once and financed together.He told me they would call me to schedule the insulation. I didn't hear from them so I called them again. I was told someone would call me back. I had to call two more times before it was finally scheduled. Almost two months later everything is finally done. The men that did the insulation were very nice and worked with my schedule.if you leave them a 5 star review you also get 1 free year of maintenance, so I wanted to leave one, but I feel like it would not have been accurate
Natalie Eligio
a year ago
Christopher Olivas was absolutely fantastic. Helpful, courteous, knowledgeable, and explained the issue with my AC. Their prices are reasonable and a great value for the great service provided. 10/10.
We decided that are 25 year old system was in need of replacement. We called and got estimates from five different HVAC contractors. Xtreme provided a fair estimate, made suggestions to improve system design and followed with a very professional installation 2 days later. They did a great job. I would recommend them to friends and family. I trust these folks.
We had our 2 units AC/Heating checked to get ready for the colder weather. Mike was our tech and is a wealth of knowledge. Great service for sure!
Mohammad Huda
7 months ago
From start to end outstanding. The first call was made for evaluation and was done by Maxam who recommended to replace unit. Then 2nd call to estimate where Mark was very courteous and placed all possible options. Then the install team led by Jose , all team provided satisfaction beyond my expectations. You can get job done anywhere but 100% is with Xtreme.. I strongly recommend Xtreme and you will have peace of mind.
We had a new Trane air conditioner and heat pump installed. The service was great from repairman who looked at our old air conditioner, to salesman, to installation crew. Big Thanks to Shane for letting us know what they were doing and why during the installation. He's great.
James Garrett
3 years ago
I couldn’t say better things about Xtreme. From the girl answering the phone to the technician that came to our home. Our heat went out and after trying to get 2 other companies out Xtreme was out there in less than an hour. My furnace was 23 years old so it was time to replace. They gave me all the options and even let me finance at no interest for 5 years. The installers went over everything thing they were doing and kept my house clean. When I need to replace my other unit Xtreme is my company!!!
Dakota, Jerry, And Billy were very professional And courteous young man. They completed the job in a Reasonable amount of time and kept the surrounding area very clean. For your AC needs, I would highly recommendExtreme Air services.I called them yesterday For a QUOTE and they were here today to complete the job!
The professional service provided was excellent. Everything that was promised regarding the new AC unit was completed without any delays or concerns. We are pleased with the service and recommend Xtreme Air Services to anyone who is in need of HVAC services.Amy S
Xtreme Air Services beat ALL other companies pricing hands down, techs Shane and David were excellent and answered ALL questions me and my wife had. They also walked us thru on what they did on the installation and helped set up our wireless thermostat and cleaned up and left no mess... OUTSTANDING JOB !!!
Jeffrey Slater
4 years ago
Our AC went out a few weeks ago when the line completely froze over (18 year old outdoor condenser and 40 year old inside AC). The tech Joseph Smith came out. After fiddling with it it was able to turn back on. Gave us the option of letting it run, but because of the age was probably not going to last. I had looked up a few places but decided to go with them to get a new system. The guys who came did a great job considering there were a lot of problems to getting it installed. Everything worked well until a few days later when we noticed it wasn’t properly cooling. Within a week it wouldn’t cool at all. Called them on Sunday and they offered to have someone come that night. We asked them to come in the morning. They came right on time, inspected, found a leak due to an incomplete weld. Fixed it and refilled the refrigerant (5.5 pounds out of 6, EEK). It’s been working great ever since.EDIT:I decided to lower my rating for this company for several reasons. First off, even though we gave them 5 stars before, we feel this was not completely honest. We would probably had done 4 because of the leaking refrigerant that was a pretty serious installer error, but when they came by for their one week follow up, we were told that if we left a 5 star review for them, they would give us the one year $199 service charge for cleaning the units for free. Hmmm, are many of the 5 stars from people who just wanted that free service? Maybe. Well, the reason why they now get 3 instead of 4 is because of what happened during the city inspection. When the city came out, they gave red tags on four items, and the city guy remarked that he was not impressed with the install at all. Um, we just paid over $8K for this system, it better be installed correctly.So, in essence, after dealing with a leak, a bad inspection from the city, and the apparent asking for 5 stars for free service, it left a very bad taste in our mouth. Since our old AC went out, we went with them right away as we were desperate to get it running before the summer heat, but wish we had done more research on other companies.
Zachary Borynack
8 years ago
Had a 4 ton 13 seer AC unit installed in December of 2014. Servicemen was able to get to my house the very next day and completed work within 2 hours. The price was very reasonable and 3 months later I decided to have the other unit replaced and experience the same positive outcome. Ac works great absolutely no problems. I highly recommend this company to anyone looking to repair service or replace their AC units.
I would like to thank Xtreme Air Services for getting my a/c running right!!! Even though it is busy season I didn’t have to wait to get my house cool again. Thank you to Aaron Castellanos for helping me get the appointment scheduled! Thank you Arturo for finding the problem and getting us exactly what we needed to get the a/c running right again but most of all thank you for your honesty and service! Also a huge thank you to Andrew and Billy for the install!!! If your looking to get your a/c serviced, repaired, or replaced I HIGHLY RECOMMEND XTREME AIR SERVICES for the level of integrity and quality of work they give their customers they will do what they can to get you taken care of without overcharging you for unnecessary repairs!!!
Martha Diaz de Leon
3 years ago
I’ve been a customer of Xtreme air since they installed a full AC system 4 years ago and for plumbing for a slab leak last year. I really appreciate the fast response every time I’ve needed them even though I live far north DFW, whether is during the week or weekend they really go out of their way to assist their customers.Their customer service is great, they offer financing options which is a huge help with unexpected expenses and very nice and knowledgeable technicians. I am not a fan of writing reviews but i feel confident about Xtreme Air and I plan to continue using their services for my 16 year old home that is starting to show random signs of aging LOL!Best wishes for all at Xtreme air for a long and prosperous career. And big thanks to Brandon B. and Laura for assisting me today.
Xtreme Air Services recently installed a PTAC air conditioner/heater in our sun room. We were very pleased with the exceptional and personal service we received from this company and, in particular, from Justin. He gave us a competitive quote for the unit and he and Robert were able to install it a couple of days later. Justin took time to explain the unit's features and made sure we were absolutely satisfied with our purchase. Without any hesitation, I would give Xtreme Air Services a 5 star rating. We look forward to doing business with them in the future.
Bobby Jennings
a year ago
2nd time to use these fine folks and a pleasure to deal with them each time.Our old system finally giving up and I had to bite the bullet and get a new system. Josh, my technician, worked with me to determine exactly what I needed. Not what he thought I needed, but what made sense for my family.UPDATE. So I've held off updating this for awhile, but with summer starting up in Texas it's quite noticeable in the house. The unit we purchased is great. The airduct work the company did is not. You see they were supposed to update and modify our old system to help with the circulation of air. Well several months into the purchase we noticed that there were airflow issues in several of the rooms and called the company out. We got the same tech, Josh to come out and he tried to make it work, but told me they'd have to redo the airduct they just put in and it would cost me. Let me repeat that. They told me they were going to install a better airduct workflow and didn't. Basically reinstalled my old one, and when I brought it up, they told me I would be out of pocket for it.Yes, this is a couple of years after the fact, but every summer since the install we've dealt with this and my wife asked me not to do this. But it's been particularly hot and humid in the house in the overnight time, something that we had discussed at purchased and I'm tired of not sharing this.Just be aware of the service you get, and make sure you have them follow to what was agreed upon. I didn't and I'm stuck with this $10k mess that I should have complained more than I did to get situated.Downgrading my review to 3 stars.
Julio Trejo Robles
4 years ago
Juan Rangel did an excellent service and provided a good estimate. He gave us good recommendations about protecting our house from voltage surges. I use Xtreme for air conditioner maintenance too, and we trust them. We are customers for life.
SCOTT did an amazing job on finding a faulty issue on our AC. He runs through everything with me and giving some points that needs to be check regularly on our AC. Fast, experienced and reliable guy whom I can recommend on your AC issues! Well done Sir!
Stephanie Makulinski
6 years ago
I have only wonderful things to say about Xtreme Air Service. In 2014, Matt and Joseph saved the day quickly and professionally! My indoor A/C was flooding my house and they took care of it. They gave me several options and worked with the budget I had. Now, in 2017 they have come to my rescue again for a different issue and Joseph even remembered us! Great quality work, fast service, works with my finances, and very personable. Happy to say that I trust them to take care of whatever my house needs now and in the future.
This company is great! No one can beat their price or customer care. Josh came out to our home late in the evening to fix our unit. He was very professional, helpful & friendly. They are not out to take advantage of you or empty your wallet. I highly recommend this company!
This is an easy 5 star rating. We recently had two new Trane systems installed. Our system was old and needed to be updated. They were extremely knowledgeable and helpful to us in making the decision to install the 2 units. The installers were Dakota, Kelson, Tony, Roland, Michael, Paul and Jessie. They were precise and did a fantastic job. They worked together as a team. They worked all day long and got them installed in one day. Unbelievable! Thank you Dakota, Kelson, Tony, Roland, Michael, Paul and Jessie because you all did and amazing job. Xtreme Air was highly recommended to me. Now, I highly recommend them also.
Jovencio Maranca
a year ago
I’m impressed for the job well done of Dakota Stroud and team. He’s so knowledgeable and understands all the aspects of the job. Works very precise and clean. He also gave me all the details on how the units works before they leave. I totally recommend him for my friends and family.
I had been under contract with another AC/Plumbing company for 8 years which included spring and winter service...when I called for my spring service I was told they were “booked up for 2 months”!!! I cancelled that contract and started my search for a new AC company.I had received a Value Pack which included a special offer from XTreme Air. I called and explained I have one Trane unit which still uses Freon and the other unit uses the newer EPA approved refrigerant. All I needed was to have my filters changed in one unit and clean the filter cartridge in the Trane.Nick was out the very next day and performed exactly what I had asked him to do and he also checked the units outside. He had me come out to see the meter readings and found a large capacitor in the Trane unit was completely dead and would need to be replaced...the part was ordered and today Nick was here promptly at 9 AM to replace that part.I also found out from Nick during his first visit that Xtreme Air performs several other services; 2 plumbing issues were something I needed repaired. Paul contacted me and and arrived promptly to see what the issues were...both a result of frozen water that had burst 2 pipes outside. He gave me a quote and I had him come back to make those repairs.Lastly, my bedroom had always seemed to be warmer than the thermostat indicates. Nick noticed the size of the 2 vents in the bedroom and one vent in the bathroom were smaller than the square footage needed. He suggested I have a Comfort Specialist take a look. A few day later Aaron arrived, looked in the attic, ductwork and vents...gave me a quote to increase the size of 3 ducts and those 3 vents...I will have that work performed in the near future.Each service man was prompt, professional and courteous....I rated each of these a solid 5 out of 5!!!
The service representative was honest and did not sell us something we did not need. Instead he advised us on a self fix option. Very helpful, respectful and honest. Great business ethics. Will definitely use when we are actually in need!!
Malton Cook Jr
a year ago
Aaron is amazing and knowledgeable. Provided very good service and education on products and services. He also followed up abs confirmed time for the services to be provided. Very personable yet professional.
17-Jun-2016 XAS installed a new unit for me Fall 2015 and came to service again Summer 2016 since the unit wasn't working, ALL SERVICE FEES MUST COME FROM THE BOSS and WITH LITTLE EFFORT YOU CAN SAVE YOURSELF HUNDREDS if you raise a stink. These are AC services- not the going rate of Lobster, the techs calling THE BOSS and coming back with different $'s is not worth it. I'd like my home to be serviced- not feel like I'm buying a car. After 2 TERRIBLE experiences no more...In the Fall they wanted to charge exorbitant rate, however after calling 2 other companies WITHOUT giving them a lower rate to price match to they came down 500$+ who knew 6 minutes on a phone in front of them could save you so much money- maybe they decided it wasn't worth losing our business on a Sat with 3 techs at our house?? This is after waiting WEEKS to get the unit we wanted which was considerably cheaper than the MUCH MORE expensive unit they had in stock. Had to call at least 6 times over 6 weeks [SEP-OCT] to see if our unit had come in or not, and finally, Hey, your unit's here, we can schedule your service now.Summer 2016- unit is not cooling, tech comes by and says that it will take 1-2 hours to replace motor, but is finished in 20 minutes. (Since we had the part ($150) already installed, we were charged 310$ versus the normal $600 for part and labor, so generous for 20 minutes of work) THEN THEY WANTED TO CHARGE ME 130$ TO COMPLETE THERMOSTAT WIRING WHEN ONE WIRE WAS LOOSE. I said absolutely not and hooked it up myself in front of him.UPDATE 17-June-16: Owner, Eddy, and one of his better technicians came out at 9pm to sort out the situation and find a solution. It turns out the Ceiling Saver water sensor they installed with the new coils in 2015 was shutting off the entire system, as it is designed to do, when your drainage pipe is clogged. The 1st tech this morning had no clue, did not fix the primary issue, but gladly took $310. I am glad we now have AC, just wish it wasn't such a headache to get it done properly. Eddy made a partial refund, and only charged for clearing the drainage pipe.
Art came over and troubleshot our air conditioner. He was very friendly and professional. I have three big dogs, and he just walked in the house and they accepted him immediately. He gave us the bad news we already suspected, and then Mark came over and gave us an estimate for a new unit. We had a new unit installed 2or 3 years ago by Xtreme Air for the other side of the house, and it made such a difference in the feel and temperature of the air, that we knew we wanted the same unit again. It also lowered our bills drastically. We got the variable system, and you can tweak the humidity in the air. Amazing. My husband and I both work in the trades, and we knew we wanted a Trane system, which I believe is built right here in Texas.They recharged our air conditioner on Saturday ( today) and are coming over to replace our unit on Monday. I am so grateful! Texas heat os nothing to mess with!
Our technician David was very knowledgeable and took his time to go over everything to make sure it was fixed and working correctly. It was obvious he knew what he was talking about and so far everything is working great. Thanks!
Charlotte Stelzer
3 years ago
I can't say enough about this company. Not only did the tech show up during the time expected, he was very polite, extremely knowledgeable and was able to diagnose the problem quickly. Maxam even answered questions from my kiddos as to what he was doing, and they ask a lot of questions! I definitely will be using Xtreme Air again and tell my friends and family to use them too.
So happy our Technician, Brooks could come a day earlier than planned to fix our furnace. We are extremely grateful during this week of snow and low temperatures! Thank you for taking care of us.
Caleb Reynolds
5 years ago
They did good work. It was a fair price.They would have received 5 stars if they communicated with me quickly after an issue can up.There was a perfect storm type of multilevel miscommunication issue that wasn't addressed until I wrote a review.Even though it was frustrating to be ignored for two weeks, they made efforts to resolve the issue as best they could.
Chris Anderson
3 years ago
On April 21st 2020 called Xtreme Service to have them come out and take a look the a/c unit. The response time was good no problem there. The downside was that we felt like the technician seemed a little skeptical. He wasn't sure on a lot of things. He said that I needed a new defrost board. He did try to override the system so we can have air unfortunately it didn't work. Technician said that he will a have the defrost board next morning. He came back the next day Wednesday with the new board and installed it. He check a couple of stuff but not the entire system. Then after he left it worked for 2 days. Then we had to call them again another person showed up and he said this was the problem it was frozen and showed us. The other technician said in his own words he would checked other stuff. Then 2nd technician asked me could David come back out I said sure along as it get fixed. Sat the 25th David came back out told him what the other technician said. David said it possibly could be a leak and I was kind hesitant on what he said about the leak cause the freon would leaked out along time ago and it would of got hot right away. Just seemed like a lot of uncertainty. Then he put on the receipt that I refused pma which I didn't not refused I told him I had to look some stuff to move around in my account. David didn't explain the so called warranty correctly. On Saturday the 25th I called the office spoke to a lady I asked her the maintenance warranty she started to explain and then she put me on hold and never came back I hung up. Felt like we got the run around. On Saturday the 25th another from the same company came out to look at our siding and said he will get back with me on Monday the 27th for an estimate till this day still haven't heard back about the estimate. Also I felt Xtreme Service over charged us. We were told it was $800 then they knocked it down to $550. When I called the company the other day and to ask about the price he said $550 was for the labor. We called another company they came and did awhole lot more than Xtreme Service come to found it was the blower which Xtreme Service never checked.
Peggy Huff Johnson
4 years ago
Auturo was the technician that serviced our unit and was very helpful and professional. The price was very reasonable. Although, he couldn't repair it, he offered us options to get a new unit and he explained thoroughly the problem. The salesman called immediately to schedule appt. I highly recommend Extreme
Anjelica Richmond
a year ago
One of the van drivers for this company hit my car on 12/20/21 causing my car to hit another car and then the van driver backed up and drove away. I am not able to file a police report because I do not have description of the driver and only a partial license plate. I was in shock from the impact of the hit. The other driver was bleeding from hitting her face on the steering wheel and I have a pinched nerve on the upper section of my back. What kind of person would hit someone and drive away without even checking to see if the other drivers are okay? I am extremely upset by this and since there is nothing else I can do I am leaving this public review.
Matthew Holzapfel
2 years ago
Today Shane and Roland installed a new Trane heat pump. The installation was fast, done right and the clean up was perfect. They replaced an older Trane HVAC system that I bought in 1999 and never had a service call in 21-years. The older system finally had a fan failure and rather than put money into a 21-year old system, I decided to buy a new Trane system since I was so happy with the older system. The two installers were great, very professional and courteous. The salesman Aaron was also great.I would use Xtreme Air Services again without hesitation.
Amazing Job Well Done!-Doug Bolden instructed well. Truly blessed our family. Xtreme on top of my favorite company to do business with. God Bless!
Aaron and Travis were AMAZING hands down to know that they have been trained beyond measures to make sure that they have explained everything to the best of there ability that you understand is beyond the best u can expect out of people these days. The one stop shop for all of your home needs is EXCELLENT. Thank you thank you thank u for training these guys to be Amazing people to represent your business. I’m a customer for life
Rossana Corea
7 months ago
Cole was very helpful, and professional. I will recommend him for all your air conditioning needs.
This outfit is top of the line. Mike my HVAC Tech came out the very next day for some codes my unit was throwing up and he was very professional, courteous, and instructive so I had no doubts or concerns at all about his abilities and knowledge. Got everything done expeditiously and was on time. I used to be a Contractor and HVAC Techs can be a bit gruff and somewhat indifferent but Mike was the exact opposite. More than pleased and that has been unusual in the past so I am grateful for the excellent treatment I received from Mike and this company. Jim
Xtreme Air Services came out at 9 pm to restore heat flow to our home. Brooks the service guy was very professional he worked quickly to determine the problem. He was able to get us up and running for the night. Brooks and his team returned the next day to resolve our issue. They also provided us with a lot of customer education with regards to our heating and air unit. We will definitely be doing business again with Xtreme Air Services.
Aaron and Tim and Shane and Juan were outstanding. We had a busted A/C in 100+ degree heat and they came out and installed a Trane system that is working beautifully, along with a completely new 200amp breaker box. Well done guys!
Jerry Valladarez
4 years ago
Thank you Xtreme Air for all your help in getting a new Tran system installed at my house. Aaron Castellanos was Xtremely helpful and answered all of questions and concerns. He gave us his recommendation on 2 systems along with the pro's and con's of each system. There was no sale pressure from him, just straight forward answers.The install crew was outstanding. The crew leader explained everything they were going to do and advised me to stop them at anything if I have a question or concern. It was a raining Saturday and they were Xtremely careful and made sure they didnt track mud into the house. They worked all day and then cleaned up everything inside and out. Just Outstanding working. Friendly group of guys.Highly recommend Xtreme Air Services.
Xtreme air stands apart from other companies with their high level of customer service. I was updated on appointment time by call and text, I received a picture of Cory Gooch (my AC technician) so I knew who to expect, and Cory himself called when he was on his way over.Once here, Cory was very thorough in examining the system both inside and out. He provided pictures of concerns and took time to explain to me what he was finding. I felt like he cared about my family’s safety and comfort knowing we were living in 90 degree temps without AC.Before leaving he provided an estimate that listed the concerns found and forwarded everything to us by email so we have the pictures too. Thank you Cory Gooch and Xtreme Air! You are a blessing from God!
Michelle Samuel
a year ago
I received verbal and text updates in reference to technician’s name and estimated arrival time. The technician explained what was going on so I could understand. I feel very confident about using this company again and if asked, referring Xtreme.
Barbara Clare
3 years ago
This team thought outside of the box yo solve our a/c issues.
The installers were prompt prepared, and professional. They really listened to all of our concerns. Cleaned up after themselves too.
I would highly recommend their company.
First time working with xtreme it has been a great experience from the sale person Jeremy to the installation guys Chris and Pedro they were very professional had no problem clearing up behind themselves. We look forward to doing business in the future.
We had talked to extreme air but decided to go with another company. Our AC units were only 6 months old and were not cooling properly. We paid less with the other company but we learned that cheaper is not always better. The old system was not installed correctly and it was leaking carbon monoxide into our home. It caused my children to get sick. I rather pay for the quality of work and not risk the well being of my family. Now the house feels 100% better with the new system. The technician Joseph listened to our concerns and explained everything in detail. We are very satisfied with their work, professionalism and honesty.
Michael Chapman
a year ago
Colt was very professional and polite. They will investigate the 17 year old equipment and determine cost to repair or replace.
We had our AC crash on one of the hottest Friday's ever. We called Xtreme Air on Friday evening & got an appointment for the next day, Saturday. Josh the repair guy came out super friendly & professional. Josh & the company called a couple of times to let us know the status on our appointment. When Josh did the inspection he told us our unit was very old & beyond repair so we made the decision to get a new one installed. Fearing the cost we were able to get approved financing & had new inside & outside units in on the following Monday. The installation crew came at 6 p.m. & were done by 11pm. They were very professional as well & didn't mindxanswering our questions. We highly recommend Xtreme Air.
Gary Conliffe
8 years ago
2 years ago my 3-ton system went out. met Eddy and he gave me options for me to choose from to get my AC unit back up and running. The company was honest and the technician that came out to install my unit explained to me what was taking place during the installation. My system is still maintenance free and the Tune-up program is worth it to keep it in check as well as checking out my original 5-ton unit that is still hanging in there. I would recommend them for AC work they provided.
Colt was great very professional. They have a great product. It was just more than i am willing to spend at this time
Gail C. Marshall
a year ago
You have a great company and very pleasant employees. It's always a pleasure doing business with you even though it's painful having to spend a lot of money. But I'm happy with the cost and they were able to work with me so everything's great. Thank you very much and I certainly will be recommending you to anybody else that needs this type of service.
BBG & SWAG GAMERS
3 years ago
Xtreme air is not only dishonest but lie about what is wrong when they see older units because the tech are commission based. We were told one unit is out & they other was going. This company over filled our a/c with refrigerant causing it to not work. When we got a second opinion they fixed the refrigerant and did some small maintenance & everything is working fine.
Xtreme Air is the best!!
Not only in their fast and professional services, but in the way the company is run. After knowing the owner and many employees, I trust the work is down with integrity and efficiency. I encourage all small businesses and families to call up Xtreme Air!
Andy Smith (General Anubis)
6 years ago
The technician that first came out was very knowledgeable and respectful. After he recommended that we get a new system, the process for doing so was incredibly easy to go through and the installation was completed very rapidly. All in all, except for being so expensive, it was an excellent experience!
David S was so courteous and helpful! He explained my complicated AC system so well and was very patient with all my questions! He is very knowledgeable and was great at diagnosing my different issues of my system. I HIGHLY recommend this company. Thank you David!!!
Hired Xtreme Air to replace both of my 23 year old HVAC units. Lindel Wilson came out to give me an estimate and then was patient with me (NO PRESSURE) before I committed to the work while i haggled with my home warranty for a few weeks to see if I could get a little cash to help cover the cost.Day of the job, Tony, Brandon, Kelson, and Matt showed up and got to work and were pleasant, professional, tidy, and overall showed awesome teamwork. Even after they'd already spent 9 hours at my house and had finally left to head home, they turned right around and came back when i called and alerted them to an error that seemed to be occurring. They fixed the problem right away with chuckles all around.Great company, competitive price, great service. I recommend Xtreme Air and their technicians.
Xtreme Air ServicesI would recommend them again and againThe Staff was Great from sales on down to the installers. They listened and meet my needs.I have no complaints . And I would use them again.Thank you Xtreme Air Service.!Linda James
Joseph Smith was the salesman who came and talked with us. To say we were impressed with his expertise is putting it mildly. We had to have a new furnace and a/c installed and both have worked great. He has taken time to explain everything to us as we had a lot of questions. We also bought the Nexia thermostat, keyless door lock and a camera by the front door. We've had problems with those but Joe has worked with us to fix problems we were experiencing. I can't recommend this company enough, they are right there working with us when we need them. Joe is so knowledgeable, he makes my head spin with his great memory ~ lol We will gladly call them again if we need more work done around the house, they are that efficient !! Thanks for being there for us. ~Carol & Richard Short
Kristi Erickson
3 years ago
Big Shout out to Mike at Xtreme Air Services. Not only did he come out same day (9pm) he found the problem quickly he fixed it and was done in under a hour. They waved service fee and he HEAVILY discounted the part price for us.(military and police family) Mike was patient when I was trying to gather the funds and even talked with our girls. He answered all my questions and gave me tips on how to do home maintenance on the A/C unit. He didnt mind our dog either. Seriously if anyone has issues go to them, they are by far the best!Mike, you seriously saved us last night. The rental company couldnt get a hold of their contractors and I woke up in a nicely cooled house and a text message saying the contractor would be here TOMORROW. Thank you again
David Salmeron is a very knowledgeable, courteous, and professional a/c technician.Brandon Shupak was our go to technician before he moved into the sales department. He is certainly one of the most knowledgeable in the A/C field, and is always very polite, very professional, and dependable.Both of these guys are a great benefit to Xtreme Air Services.
Karen Campbell
3 years ago
So far an amazing plumber and A/C & heating tech have stopped by. After looking over my systems, they’ve recommended ways to make improvements and estimates of those services. Thank you Paul and David! Thanks Xtreme Air!
Almost 2 weeks ago when it was freezing cold I came home to a freezing house and a thermostat that was not working. A friend recommended Xtreme Air Services so I gave them a call and they sent a gentleman named Michael Youngblood out to take a look. He recommended a new thermostat which I replaced myself but something still seemed to be wrong. I had two other people come out and take a look and they failed to find the issue. This morning I called Xtreme Air Services back and they sent Michael back out (same day!) at no charge and he found the issue! I will no longer question him or this company. I am glad to say that I have found my go to! Thank you Xtreme Air Services and thank YOU Michael!!
From the first phone call to complete installation of a new unit literally took only 24 hours. Every person we came in contact with was very professional and friendly. Would and have already recommended to others. Shout out to Mark for getting things lined up and taken care of.
Kayla Augustin
4 years ago
Our AC unit went out the day before the 4th of July. I called Xtreme Air Services to schedule an appointment. Josh came out and sure enough, we needed a full installation of a new AC unit. Josh was able to get us an AC wall unit for the time being, until Kelson and Dakota were able to come install it the following Monday morning. Josh made Our home Comfortable for the weekend and his Awesome Customer Service helped me relax while I called to see about financing a new unit. Josh, Kelson and Dakota were All Extremely friendly, hardworking, and did a Fantastic Job!!!!!!!!Thank You Xtreme Air Services for Everything!!!~Kayla
We had an amazing experience with Xtreme Air Services! I called on a Friday afternoon because our A/C was having issues. I spoke with their Office Manager, Sarah Elwell, she was super nice, very professional and EXTREMELY helpful! Her willingness to help and to take the time to explain Xtreme's pricing was really helpful! I was even more surprised when she told me she could have a technician at our home the next morning (on a Saturday). My first thoughts were, WOW, what an amazing company . . . I honestly didn't think it could get any better until the next day - when Xtreme HVAC technician, Josh arrived at our home. Josh was super nice, he did a thorough examination of our machinery and serviced the problematic unit - he explained what was wrong with the unit and completed the repair. This company DEFINITELY receives a FIVE STAR (✭✭✭✭✭) review from me! Thank you Xtreme Air Services - and special thanks to Sarah and Josh for the excellent customer service they provided!!
The people from Xtreme Air Services that I had interactions withwere very professional and knowledgeable.They explained the problems that my system had and how to fixthose problems .
Kristen Delgado
3 years ago
Called Xtreme about an issue and they were out within the hour. Josh was VERY polite and courteous and explained exactly what was wrong and what I needed to fix it. The same day, the issue was corrected and it didn’t cost me an arm and a leg. I would definitely recommend.
Keith Fountain
6 years ago
Sam Hardy came out to check why our upstairs unit wasn't working. He did a full check of the system and found the freon was a little over charge and he readjusted the level of the coil to drain the water. He was very professional and very easy to get along with. I would very much like to have Sam come back out and work on our system. Sam really has the customer's best interest at heart. You have an outstanding employee here.
My AC unit went out late in the afternoon. I called Xtreme AC around 5:30 PM expecting them to tell me they wouldn't be able to get to me soon. To my surprise, they politely informed me that a truck was in my area and someone would be by in around 30 minutes! Josh arrived within 30 minutes as promised and he was great. He told me what the problem was, quoted me a fair price and took care of the repair in no time. I won't even consider any other HVAC repair company in the future. I was so impressed by level of service, professionalism and so speed they provide.
Excellent customer service. We had 2 new Trane units installed in August. We also them come out help with our tankless hot water heater. Then this past week they came out and set our new system up for the fall/winter months ahead. The customer service has been great each time the guys come out and each time we talk to the ladies in the office.
Juan was great! On-time arrival, very polite and knowledgeable. Started inside the house checking our inside system, but wouldn’t come in the house before putting on his little Blue booties to protect my floors. Once the inside inspection was completed, proceeded outside to check the main unit where Juan really shined. Vacuumed out my unit to remove leaves inside my unit from the fall, checked all electrical connections and system pressures to ensure they were within the manufactures specs. All in all I received the “Xtreme” service call i’ve Come to expect from Xtreme Air Services. I highly recommend anyone needing a system inspected, serviced or a quote for a replacement system to give this company a call, there’s none any better in the entire DFW area!
Charlene Llauger
a year ago
Mr. Brandon Bowden is awesome. Punctual, extremely knowledgable, thorough in the A/C maintenance, very informative and willing to share with us on how we can best take care our A/C unit and how to protect it keeping it free of bacteria by installing the Rene Halo Lamp. We hope that Mr Brandon Bowden continues to service our A/C , in the future, every six months. Thank You kindly for sending Him to our home. Charlene A Llauger
Chris Robison
6 years ago
Update: I spoke with Sara at Extreme - she was very interested in making the situation right, and is providing air filters at no charge since i will be fixing the ceiling myself. I could not come up with anything else that would change the past situation, and was pretty sure money wouldn't change since i signed a contract. To that end, i have raised the review, but left the original review below.I will say the product and installation was good. Over priced a bit, and classic upselling. They stepped on my ceiling and made a crack, promised to fix it. When I called two days later, the person answering didn't know of it, and asked for pictures (his techs took and sent in front of me). referred me to a handyman type to fix, who also hadn't heard of me and kept getting my info wrong. i'll fix it myself before i let an unknown third party worker in my home.I also had to call the office to schedule the follow through. Make sure you get what you want and get competing estimates before signing anything, and make sure appointments for follow through work are set BEFORE they leave your house.
Miguel Guerrero
6 years ago
Samuel was extremely professional. Arrived when I was told he was going to arrive. When he got to my house, he got to work immediately and diagnosed the issue.. Gave me options without pressuring me. I will need to replace my unit. Samuel gave me options and recommendations. He's very knowledgable. I will definitely be calling back.... Thanks a lot Samuel.
Victoria Roberts
3 years ago
Whenever I have a problem, I speak with David Webb. He has helped me out several times and got the repairman out as quick as possible. He is very knowledgeable, professional and very polite. It is always a pleasure talking to him even when I am stressed over a problem at the house!
Michelle Prengler
7 years ago
This company is so consistently professional and responsive!!! Chad and Sam are the best at finding and fixing issues and left no doubt that my repeat business is their priority! We have had some bad experiences with other companies in the past but after 3 years we are still very happy with Xtreme. They stand behind their work 100%!!!
Well we called Xtreme Air tonight at 7:30pm 9/18 a Friday night. The lady who took our call was very pleasant and took care of use quickly. with in a hour Joseph came out and fix us up. Since we had him fill our A/C unit with 2 pounds the service call of 29.95 was free. He was very pleasant as well. He worked fast and had our a/c back up and running. Thank you Very Much Xtreme Air Service and I would recommend them to anyone I talk too.
November 7, 2019 update.....I want to acknowledge Ryan Rennie a service technician for Xtreme Air Services. A more professional and competent tech you would be hard pressed to find. Ryan truly exemplifies what customer service is about. Truly an outstanding representative of your company.This business continues to deliver superior customer service. During my fall PM the tech discovered that my downstairs unit igniter was border line. He suggested that it be replaced given that the winter months were ahead. Instead of using a generic one he drove to the Trane warehouse and secured an OEM part and returned as promised the first thing the next day.My upstairs A/C failed at 3:00 am. I called and left a message and at 5:45am I got a call back!! A service tech would be dispatched between 8:00 and noon that day. At 9:00 MIKE YOUNGBLOOD showed up, quickly diagnosed and fixed the problem. Shortly thereafter I received a call from the company asking if everything was satisfactory. This is not and won’t be my last dealings with them but they define what customer service should be. Eddy should be proud of the company he has created and fostered.
Robert Feltis
5 years ago
Great team of professionals. Shawn has great leadership, and his team has great respect for him. They were very helpful to explain everything being done. They kept everything neat and clean. Highly recommend Xtreme air. Thanks guys
The guy was very quick to jump to my system wasn’t working when he barely looked at the system. Wanted to charge me for a whole new one when he could have just looked and fixed my issue. I suggest getting another quote before going with their recommendation! Other than that he was very friendly and did give me a lot of info that is useful for long term mainence of my system.
stephen smith
3 years ago
I would recommend Xtreme air to anyone. They were very professional very neat did not leave a mess. We had a small problem but they sent someone to fix it. They were prompt at getting to my house. They are very knowledgeable about there products.
Got charged $2300 for an ac repair. Two weeks later my unit goes out again and I am told I need a new compressor which would cost $3700. In addition to the new compressor quote, I was given a quote for a new unit to replace my existing unit that is not even 10 yrs old yet.Had another company come out and perform the repair for $1000 less. Check around before you use their commercial services.
Mike Washington
6 years ago
We had a new system put in and these guys exhibited Xtreme excellence, professionalism, and the ability to do whatever it takes to get the job done. I now have no need to go anywhere else for services. Good work and thanks a lot for the personal service. Shane & Tim good work today.
I found Xtreme AIr on the web, we went by their office in Sunnyvale where we met Lindell, we actually made our mind up within minutes after talking to him. He was professional, friendly, and knowledgeable. I suppose one of the most outstanding sales reps we ever met. Today Dakota and Kelson came and did the install. They were AWESOME! They both worked non-stop until finished. I will give them a five too. Both were experts in their field, knew exactly all steps in the install. Everything was put back exactly like they found it. All areas were cleaned and vacuumed. They both went over all the features of our new system. I highly recommend Xtreme Air, they even beat all other competitors.FIVE ALL THE WAY!
melissa shiflett
3 years ago
The service I received today was excellent. They arrived when they said they would, protected everywhere they needed to go, and worked their butts off to install a new a/c unit in my home.I will definitely be recommending the service to everyone!!!Thank you sooo much for all your assistance and professionalism you and your workers displayed.Melissa Shiflett
Norma Harrison
3 years ago
Juan was very knowledgeable and provided excellent customer service by describing in great detail what the problem was.
In fact because he was so pleasant and explained the service plan that Extreme offers, I am considering signing up to do just that.
Michael Personne
4 years ago
The entire team that serviced our home with a new HVAC System from start to finish went above and beyond to make sure the job was done to perfection. Would highly recommend this company to anyone looking for a service for home or office. Great job Xtreme Air !!!
Edward Martinez
4 years ago
We have been looking for someone to replace our ageing a/c units and everyone else wanted to charge a 100.00 fee just to come out and give us an estimate. We couldn't see paying someone to get us to hire them, so much for we'll fix it in a flash.Extreme Air came out and gave us an estimate at no charge. the tech. they sent, AAron , was very informative, and knowledgeable about the service. The install technicians Dakota Strovel, Kelson McKinnie, Matt Rigolon and Travis Elwell are very good at what they do. They are very informative and explained the process as they went along and continued to work until the job was done. It was great to sleep with cool clean air circulating around us.I will definitely recommend Extreme Air to anyone needing a/c services without any reservation. Thanks Guys
Carla Doughty
3 years ago
Xtreme Air Services was a pleasure to do business with. Heads up to the great techs that installed and service the new Trane AC. I would personally like to thank Mike Youngblood, Travis, Roland and his techs. I’m extremely impressed. Thanks so much!
Honest and reliable. Joseph came out to asses our situation with our A/C and came to find many things wrong with it and explained our options. He was thorough and patient, explaining details and many questions that I had. The small $29.95 fee was a lot less than the $60 with home warranty.I forgot to mention I called at 9am and he arrived at 10:10am. The lady who answered the phone was very helpful and kind. This kind of customer service is hard to find now days.
The technician today David S was extremely courteous and took care of my needs each and every one. I was impressed so I joined the yearly maintenance program from now on I will call Xtreme air services and anything to do with heat and air I will definitely request David as my tech!! Thanks
Terrie Vanmeter
a year ago
My repairman, David, was very knowledgeable and curtious. He kept me informed the whole way through the process. I will definitely use Xtreme Air again for my needs.
Kristine Villareal
3 years ago
They were very thorough with their diagnoses of my air-conditioner and gave me a good deal on my new air conditioner since my old one was not fixable. They schedule the replacement of my old air conditioner for the next morning to be completed on the same day, I would use them again
Jim Watterson
4 years ago
Great service! They have installed HVAC systems on 3 properties within the past year for me, as well as a tank water heater, and attic insulation by Manuel. The technicians are always on time, and respectful. Phone customer service is great! I highly recommend this company to anyone looking for HVAC, plumbing, or insulation needs.
Richard Hentges
a year ago
Thet were very professional. Their technician was courteous,knowledgeable and super friendly. It was a very positive experience. I will never have anybody but these wonderful people in our home, ever!
Carlo Ugolini
3 years ago
Juan Rangel was the technician. We prefer Juan to others not only within this company but by comparison to other companies. He is professional, timely, courteous and friendly. He is represents Xtreme Air in a positive way.As an owner of my own company, good people with good people skills will listen closely and then react. That's JuanWe would consider Juan on a 1-5 scale as a 5. Thanks Juan
Margaret Barnett
8 months ago
Rob was awesome!! He was very professional, extremely helpful and got our ac back up and running!!
Dean Cornelius
5 years ago
Very satisfied. Have used this company several times, and always top of the line. Very efficient and prompt. Joseph Smith told us exactly what we were already expecting, and was honest and upfront. Very professional, and went over all options to best suit our needs for now.
What a day! I felt compelled to share my experience with Xtreme Air Services. These guys are hands down the best HVAC company you could ask for. Today, I woke up to an 80 degree bedroom and a failed coil/compressor. With it being a Saturday and a holiday weekend I thought I would be pretty much screwed to get it fixed. My suspicion was confirmed when my regular (EX) HVAC company showed up and told me my compressor was fried and that they could not get one till Tuesday. Additionally I have a medically dependent daughter and have round the clock care givers in my home and though I pleaded with my current company to make a few calls they just shrugged and said there was nothing they could do. Frustrated, I began to call company after company and one by one was shot down, told that if I really needed a compressor there was no one open and I would have to wait. I almost gave up and began to implement an emergency action plan when I came across Xtreme. Sarah answered the phone and was great, genuinely concerned about our situation she put me in touch with Brooks who turned out to be one of the hardest working men I've met in quite a long time. He put my mind at ease on the phone and said he would be over shortly and not to worry. If needs be, someone would just have to open up to allow him to get a compressor. Well that's what happened. After Brooks verified what the problem was he had a wholesaler open up so he could get the needed equipment . 6 hours later he just left. Companies and folks that go the extra mile for their customers are in short supply these days. Thanks Brooks! Thanks Xtreme! You have a customer for life!
DeeDee Pierce
5 years ago
This was a very good experience Josh was nice and very informative, instead of getting repairs I was able to get a new unit at a great price. I would definitely recommend their services. The customer service is outstanding and make this an even more enjoyable process. I know who to call if I am ever with out air or heat again. Thanks,
Jennifer Greene
6 years ago
HVAC & Plumbing ReviewWe called Xtreme Air Services to get an estimate to replace our A/C system and duct work. Eddy (the owner) came out to give us an estimate at a time that worked best for us. He told us all of our options in detail and went over the financing options he has available, but we ended up paying in cash. We chose the Trane XV 18i and it has been amazing! The install crew (led by Jake) was very professional and knowledgeable. They even made sure to keep everything clean while they were cutting the ceiling to put in new vents. The one time we had a question about the thermostat, we were able to speak to a technician directly.We were so impressed with the HVAC work that we called them back about one month later for plumbing work. Pedro came out and gave us an estimate for a tankless water heater and a few other things that we needed done. The prices were great, so he got right to work! He started that day with some of the smaller things, then came back with Robert to install the tankless water heater. Both men were polite, professional and knowledgeable. They even drained and removed the old water heater tank and swept the garage floor when they were done! Xtreme Air Services has a lifetime customer!
EDIT: Xtreme Air has redeemed my loyalty, I was told repeatedly this is not the work we do, and after some hiccups, they stay true to their word, and fixed every issue, and then some. I would highly recommend this company, this is the real world, where issues happen to the even the best, it's how we fix and redeem those issues that shows someone's integrity.Also shout out to the old man tech, can't remember the name, but I think I scared him, he's a good guy, sorry! hahaTechnician originally that came out was great, sales team great, work was bad. Had to call several times because the door to the attic was broken by the install team, several pictures were taken, was told someone would get back to me. Had to follow up twice, and was told it fell through the cracks. The door is still sketchy looking anyways, was also told after a heat return was placed upstairs, and with this $12,000 AC unit the upstairs would cool easily. It does cool easily, but it's still 10 degrees difference.
Second time I used Brooke from XTREME Air Service. Just like the first time service was amazing! I had my drain pan exchanges this time and it was done within one hour. The first time I had a valve replaced inside my heater. I called a few other companies and was told they can get me in 4 days later. That meant for us being without heat for 4 days. I called Xtreme Air and they came out the same day. Actually Brooke was at my house 1 hour before he was scheduled.They use little booties to not get any mess on your floors and are very professional and friendly! Every question I had ( and I ask a lot's of questions ) was answered and the work that they where about to do was explained. I am defiantly will be a customer for life :)
HVAC consultation, David Salmeron was very detailed and professional, explained the issues and their resolutions plus recommendations. Signed up HVAC yearly maintenance with them
Extremely happy with the installation in one day. Each technician knew his job and trained for that task. The unite is very quiet, humidity is gone and running of time of the machine is so little. Very happy customers. CD
Frances Gonzales
4 years ago
Awesome experience from the moment I called for service, to the prompt and extremely knowledgeable repair person - Josh who came the next morning, to the very professional and thorough installers - Tony and Brandon, I had no doubt I had made the right decision to call Xtreme.Thank you for making life a little easier and a whole lot cooler!
Chad and Tanjila were outstanding . Followed on sales, installation, and city inspection. Professional, Affordable and left me with a sense of confidence the job was done right. 3 man Installation team completed the work in no time. Would definitely recommend.
In August of this year Xtreme install a new air conditioning system at 7107 Judi Court, Dallas, TX, Colonel Larry Brown. The technician that installed my new unit were professional in every way and when the installation was completed they took the time to explain warranty and services their company provided. A rating of 10 plus. Thanks for the outstanding service.Colonel Larry Brown
Adelita Jones
5 years ago
Mike came out to check my air conditioner it was not cooling the house. After checking the air conditioner Mike went over the cost to repair. We decided because of the cost and the age of the air conditioner to replace it. Mike went over the cost and installation of a new air conditioner and was very informative. After the installation they do a follow up to make sure everything was installed correctly. Glad they do a follow up it tells me that Etreme cares that there system is installed and running correctly j. I would recommend Extreme to my family and friends.
Had an initial appointment for a Tuesday 9-12 window. Received a call to reschedule for Thursday 9-12 do to urgent request (totally understood). Thursday rolled around and no call or show from this company. Thank you for wasting the time that I took off work to be available.
Sharon Bennett
4 years ago
I had a great experience with Xtreme Air Services today! My technician, Michael Youngblood, arrived on time and he was very professional and extremely knowledgeable. I want to thank Michael and Xtreme Air Services for a doing a great job!
Fred Fabricius
3 years ago
These folks are fully professional..... The installation went flawless.... 3 installers arrived about 9am,,, left about 5pm. The whole process was actually very pleasant. From start to finish the folks I encountered at Xtreame were very knowledgeable,,, courteous and professional.
Our HVAC stopped working in the morning and they had a technician out with a complete fix before 5 pm. We didn’t even call until 3 pm! Art was great, informative on everything that was going on, and quick. I will always call Art moving forward
Thomas Hoffman
5 years ago
Called xtreme Air Services and Josh came over within a few hours, diagnosed the problem quickly and offered a couple of options for resolution. I decided we will be replacing the unit and he said he could do it the next day. They even will be putting us up in a hotel for the night so will not have to bear this Texas heat. Wonderful service!!!
Eunise Hermoso
3 years ago
I have yet to hire this company for the services i need, but i can say the customer service was amazing. From the time Clarissa (customer service rep) answered the phone until we hung up she showed nothing but amazing customer service. Every question i had was answered along with a decently priced quote. I will definitely be calling them once i have the money for my ac and plumbing needs. Thank you for hiring such an amazing staff.
Jason Dollmeyer
10 months ago
Called to see if they could look at units that was not hold the temp of house. Was told it would be a week before they could come out. I know they are all busy during this heat wave. But you should not advertise same day call on flyers.
Nancy Callaway
4 years ago
AC not cooling and called on a Sunday. Juan Rangel came out that afternoon and had to clear the drain twice but now working fine. Checked my other rental and fixed a leak. Explained everything clearly to me. I have had the maintenance program for a year now and have found all techs to be helpful; and knowledgeable. Great company!
Gabriel Leon Guerrero
a year ago
David Salmeron was very knowledgeable and professional. Having a reliable tech like him made this entire experience worth complimenting and trusting the company for future service requests.
I was very pleased with the service
Heather Hawthorne
3 years ago
While Art didn’t give us great news (we need a new system), he was personable, helpful, and very accommodating. He explained the issues and offered multiple solutions. I highly recommend Xtreme Air Services.
Making an appointment is easy. Staff is friendly. Mr Brooks is polite & professional, very knowledgeable, sincere & patient in explaining things out. He takes time to discuss different options for the solution to the problem. Honest & doesn't take advantage of people clueless about ACs.
Quick response after my call and on-time. Pricing was very reasonable. Everyone involved was professional, courteous, and a pleasure to talk to. Great experience start to finish.
Had a great experience today! Shane and David did a great job with my new install. Shane was very knowledgeable and willing to talk me through the process.
Great job. Answered all our questions. Friendly and knowledgeable. Would definitely recommend this company. We have used them for AC, plumbing and electrical. Very pleased with service.
Fabulous company! My AC went out 2 weeks ago, and I noticed it by 3am on a very early Thursday morning. I tried to call 24/7 services but no luck. Others wouldn't open until 8am. I knew I would end up in line and would probably have to pack up my cats and move to a hotel for the weekend and perhaps longer. It had been very hot for some time. Then I remembered the Xtreme Air ads and saw the great reviews and called them. Couldn't believe it when Angel answered the phone at 3am and slotted me in with Chad the next afternoon. Chad arrived on time and unfortunately discovered I had to replace my compressor. Very expensive. I have a lot of stresses hitting me right now and I fell apart and Chad was there for me, patient, understanding, and efficient. He got everything lined up for the next day and even got a room AC for me so I could try to get some sleep without having to move to a hotel. Chad and Brooks arrived on time the next afternoon and got it all done. Ashley, Shala, and Angel all provided support with a great attitude and got answers for me when I called with questions. Only one small hitch, I had trouble getting an invoice with the final correct information. I was under pressure to provide it for a house sale negotiation and they did get it done with a smile, even with me pressuring them. They really performed to help me so much. Highly recommend!!
Matthew Griger
3 years ago
STAY AWAYOur experience with Xtreme Air Services plumbing has been horrid. It started out decent with great promises, but went downhill from the first visit. The original visit was a fast response, but they never did anything they said they were going to do. It started on a Saturday when we had a major pipe burst. Their MASTER PLUMBER (Pedro) came out and indicated he couldn't find the main leak, but found a smaller one. Hequoted me 4200 dollars to reroute the entire system and declared he would have his people there first thing on Monday. They didn't show until Monday afternoon and didn't even have the proper tools. The plumber (Mario) claimed he didn't have the proper drill bit and needed to run to the home depot. He went and came back... but the drill he had was only a chipper and not a drill. He said he would come back Tuesday and that we would for sure have water on Tuesday. Tuesday comes and goes... with lots of jenkity cuts in my drywall that I point out. The master plumber chastises Mario and his helper and tells him how to do it properly. He further chastises them for not having the proper shovels on their truck. The whole day spent and no water.Wednesday... we have partial water to the house after another whole day on the job. Only to the bathroom... and the master plumber tries to change the price saying he fixed the small leak he supposedly found (but couldn't explain to me how he could hear the 'small bubbles' on the other side of the house where we had minimal pressure, but not the massive leak where we had no pressure at all) to 7100 for an 'additional reroute'. HE LAUGHED ABOUT how much we had been approved for financing and said, Well if you got enough, why you worried about it? How much did they approve you for? I refused to tell him, and did not approve of his price increase. He continued the work anyway.Thursday comes and goes and we now have water to the kitchen, but not the whole house. He finally sends an estimate. They aren't done and come back Friday. I call the office because they still aren't done and nobody can tell me what was done at my house this day. This includes the service manager Jake and the office manager Dusty. I'm told they have no control over plumbing.A call to the owner Eddy gets me his visit on Monday. He says he is very disappointed and that this should have been a same day job from the original Saturday. I point out shoddy work like pipes now laying on top of my air conditioning duct-work and loosely thrown about the attic draped over boxes. Very little is insulated and my dishwasher isn't put back correctly. My hose is no longer attached to the house but has some spigot that is barely above ground. Eddy promises that they will come back and do it right, and honor the original price of 4200.They come back and raise the spigot, move most of the pipe off the ac ducts and straighten it out so it isn't draped over boxes. They don't fix the dishwasher they pulled out, they don't follow the plan we discussed (doing a partial reroute instead of a complete...they used an existing line to the kitchen and laundry room). Upon testing the sprinkler system where they replaced the double check (which the city red tagged them for), their brand new double check shoots water out of the top when the valve is opened to supply water to the sprinklers.It has now been over a month. They have been red-tagged by the city twice and still haven't fixed the issues. My grass is dead and my walls all look like I live in the ghetto (they told me 6 days into the job that I am responsible for fixing the drywall) because I can't have the drywall fixed until the city inspects.They were supposed to be here this morning and didn't show. A call to Pedro reveals that he changed the job for tomorrow (on Friday) NOBODY CALLED US ABOUT THE CHANGE...they had all weekend to call and didn't.Over the past month they have tried to collect payment 7 times. Their company policy is to not collect payment until the work is finished. Tried again today, but they still haven't passed city inspection!
Great service by Brandon Shupak.... went above and beyond expectations and was very knowledgeable. Highly recommend Xtreme Air over any other company. I’ve worked with or have had service by 6 other companies in the past and Xtreme is the best.Thanks again Brandon.
Had a guy from Xtreme come check out our AC unit at our apartment complex that countless other handymen said was working fine. The difference was like night and day! We told an Xtreme employee about our problem, and he immediately he got to work, opened up the panel to take a look at our fans (which no handyman ever bothered to even try), and found several different major issues such as a leak, a fan not working, ice forming, mold growing, a corroded wire, and a cheap tape job from the people who originally installed the unit. Considering some of these things could've been life threatening or at least a serious health concern, Xtreme Air Services comes highly recommended, and well worth the price!
Roger Cleveland
3 years ago
Dissatisfied with Xtreme Air Services (XAS), business practices. I received E-mail notification of proposed action which cited, We decided to not take on the project at this time due to the amount of work that is required in this season of the year. We are more than happy to touch base with you in a month or two to see if the job has been taken care of, if not we completely understand if you select a different company. This notice of proposed action was absurd and deserved further telephonic discussion. I discovered that the estimated contract was underbid for the scope of the work to be performed. During the home assessment visit, the evening before the E-mail notification was sent, the Sales Manager made no mention of an amendment to change order for scope of work or that a change order proposal would even be considered. We were lead to believe that after this assessment we would be prepared to move forward with the contracted quote proposed. The following day of the assessment, intercepted captioned E-mail discharging their commitment. Their administrative remedy was to exempt the previous work order and possibly reassess the value, if reconsidered at a later date. I understand the channels through which accounts must pass, including the function and authority of each official designated to review them, but I disagree with how this was administratively orchestrated by the Sales Manager. Had he just been forthright and honest regarding the adjustment, the outcome could have possibly turned out differently with discussion for fair value consideration. But, instead he exercised his, I'm assuming, discretionary authority to declare void and rescinded the contract. As a customer, it is very necessary to weigh your options to best ensure you are getting a license certified and reputable company. I thought I had done that in choosing this one. However, I discovered that being forthright and honest it not their standard of professional practice, but rather improper after-actions and inadequate customer relations which leaves everlasting impression. This company was relentless with follow up calls in getting my initial business, now they choose to rescind and deliver an E-mail relinquishing ties to commit to contract due to their inaccuracy--which is deplorable. And, to mention, the amount of work required in this season of the year, the work order was for air conditioning unit replacements and duct work during the month of August. My time was valuable too and with time invested with the in-home consultations, E-mail and text messages, and subsequent follow-up calls are now negated. I invested my time searching my best options only to learn that XAS company slogan, For faster, reliable service call Xtreme Air Services, does not apply here. In closing, the fundamental practices of good business practice should be that an estimate should not be included in a contract, unless it is expected to be relied upon. Lastly, I would be remiss if I did not express my dealings with the Residential and Commercial Sales representative whom I dealt with was pleasant, knowledgeable and professional.
Michelle Dennard
4 years ago
If I could give them zero stars I would!! Dishonest!! Our heater stopped working last week so we called xtreme air out. They gave us 2 options...one for $4200 to try and get it by for another year or so, or replace the interior and exterior unit for $8,800! We had another company out for a second opinion, and they fixed it with a $200 part! Absolutley unacceptable ethical behavior! We will NEVER trust these guys again!!
Eduardo the Lizard Man
3 years ago
This visit by Extreme was for a proposal for a new heat pump. It's not a critical/emergency situation - a little time is being taken to make a decision.The sales (comfort care or some such) representative and his main office were very communicative and more than prompt - he arrived considerably earlier than he'd originally estimated late on a hot Saturday afternoon. However I was a little put off when, while reviewing his calculations with him, I learned that the non-air-conditioned attached garage was included in his computation of what size of unit he was recommending for this house with 1,400 sq. feet of air-conditioned space (a move that may, however, end up being appropriate since the garage may become air-conditioned - some day - though the sales rep. wasn't told that).A day earlier we'd been visited by one of Extreme's service technicians for a second opinion of previous recommendations by two other firms that our seventeen-year-old three-and-a-half-ton Trane heat pump be replaced. While the Extreme technician was knowledgeable, friendly and informative on a Friday evening at the end of a long day, his somewhat ham-handed ways caused a separation of our system's apparently finger-tightened-only PVC drain pipe and left us with a new condensation-water leak inside just as he was driving away. Fortunately this was not a huge deal since the carpet around the heat pump had already been ruined by the original ice-over a couple of weeks earlier, and frankly I blame the firm that attended to that problem for this leak - that firm failed to properly fasten the new pipework with which they left us.In the end we were satisfied with the rep.'s explanations of the (two) offered heat pump choices and additional equipment considerations; we expect to make a decision shortly, and I look forward to seeing if his prediction of a sixty-percent-plus reduction in the A/C portion of our electric bill holds up if we go with the multi-stage option.Extreme's proposal is the third and last one we are seeking regarding this very expensive matter - it approaches the cost of a new (very small) car and is not a decision best made under the threat of ninety-five degree humid heat. I recommend everyone get multiple proposals, including at least two from independently-owned shops i.e. ones not owned by Service Experts, apparently the out-of-state-investor owners of many of the ostensibly local HVAC firms. I would also suggest one consider getting a service-and-maintenance contract with an experienced licensed independent HVAC technician who's not also interested in selling you the very sort of equipment you're paying him to evaluate; these contracts typically cost about fifteen dollars a month and typically include filter replacement every six months or so.
Timothy Perry
5 years ago
Awesome experience. Called on a Thursday morning when our 5 ton A/C unit failed. Lindel Wilson came out later that day, went over the existing system and worked with me to put together a complete replacement, explaining everything as he went along. Got the right system and the right installers. Tim and Tony were on the job first thing Friday, and worked non-stop through the 100 degree heat to get us up and cooling again. I was extremely pleased with the quality of the installation. These guys are pros! They even fixed some things the previous installer had done incorrectly. We got a good product (Trane XR14 5 ton w/ XR80 furnace), quality installation and a fair price. I would definitely use them again.
Xtreme Air is an excellent company for just about all your needs. (HVAC, plumbing, fencing, roofing, garage doors, electrical, general construction) Juan Rangel came out today to service our AC. The company called to say he was on his way, then I got a text from juan to tell me he was coming. They wear booties in the house, and Juan explained things thoroughly. Rates are very good. They also have someone on call after hours. Great company. Great customer service.
Juan was knowledgeable, efficient, and very helpful. My AC went down during a heat wave and they got me on the schedule 12 hours later. Would highly recommend!
Sheila Mcclure
4 years ago
The services this company provides is dependable, professional, and hard working. I would like to add the service tech, Tony was so polite when explaining the details of what had to be done so that I received the best service at a reasonable price. I highly recommend this company.
Howard Graham
5 years ago
I was beyond pleased with the honest and professional service they provided. They were at my home in about 2 hours max. I would recommend them each and every time. And I'm out of town coordinating this and they explained everything to my son at home and myself over the phone. Just simply the best!!
Our old unit had to be replaced. We called Xtreme Air Services, and we have been very satisified with this company. Mark came out and we went over all our options. We went with a Trane and we are very satisified with our choice. there were no hassles and no pressure to choose any one unit. The installation went smooth and all is working fine. Xtreme Air Services has a team of experienced people at the ready to do the same for you.
I had my water heater go out and of course water everywhere. I called Xtreme and they were able to get the water stopped and installed a new water heater very fast. I had a great technician (Pedro Alvarado) who was detailed, polite and didn't mind all the dumb questions. Hats off to their team!
I had first looked up some companies on the Shepherds guide and both of the ones I called called me back several hours later. So congrats to Xtreme air for picking up the phone. Secondly they did an awesome job on my schedule which helped me out a lot. Every single one of them acted like they owned the company and were totally invested in how my future business would help them. That is very rare to see and I don't plan on doing business with anyone else from now on.
tracey thurman
6 years ago
I would like to thank you for coming out to Cooper, Tx to put in a new Ac system for us when others said it's to far or we don't service your area. The young men that came out were true professionals I will give everyone involved a five star from start to finish you have truly made this family happy. Thank you again for the great service.
Xtreme Air Services really came through when my family was in need. Our AC system went out in 100+ degree weather, so I gave them a shout. They showed up, changed out my entire system and had us up and running the same day I called them! It was an EXCELLENT experience from the time I talked to David at their office (Who scheduled my install) to the time Jake, Xavier and Tim (Installers) left my house with cold air blowing from my vents. The installers were very professional and they all worked like fine tuned machines. Everybody had their place during the installation and worked as a team which kept everything smooth and streamlined from beginning to end. It was a good clean install and I would HIGHLY recommend Xtreme to anybody and everybody.Thanks again Xtreme for reaching out and going above and beyond our expectations!
i took yearly maintenance contract iwth xtreme air.multiple issues with Xtreme air service.1. xtreme air technician was pushing me to install ac startup capacitor for whopping $275 charge over their regular yearly contract fee. This is an item i didnt even ask them in first place. Dont understand why should these technicians turn into an marketing person pushing an unwanted service.2. Even after insisting several times, Heater inspection was scheduled towards the end of winter. This is a fall time inspection.3. Call respondents are rude. Once i pointed out their mistakes, unable to tolerate, service person started talking very rude.Summary:I am NOT satisfied with their service and wouldn't recommend to any
Kunle Olatunji
2 years ago
I was very impressed with the service by Xtreme Air Services. The technician Nick was very punctual and professional and did a great job. I will definitely utilize their services for all future endeavors.
Randal Bradshaw
a year ago
Called Xtreme Air and they came right out. Nick Smith went above and beyond to make sure I understood everything. Can’t wait to have these guys back out to install my new HVAC.
I was so impressed with how fast the service was, I called in around 8pm and they had the technician out by 9:15pm.They were so kind and courteous and polite.I would recommend Extreme Air to anyone that needs A/C work.Keep up the Good work employees at Extreme Air.YOU ROCK!!!!
Lawrence Holleman
5 years ago
Xtreme did a tremendous job responding to our air conditioning needs. The technician Joseph was quite knowledgeable and answered all of our questions. Because of his honesty and dedication to his job we made a decision to go with xtreme air services with two new units.
Bought a new A/C and all the Trimmings from Xtreme Air Services. I gotta say, these guys are Amazing..From Mike Youngblood to Mark Woodcock and Mike Adcock and Packer, they all treated me like I was the Best Customer Ever. I'll always use them for Everything from Now On. 5 Stars is not enough..Awesome..Thanks to Xtreme Air Services for a Great Experience..
Brandi McDonnell
3 years ago
I am SO thankful for Xtreme Air and their amazing family of employees! They patiently worked after hours to make sure my family was taken care of! Thank you for all your time and hard work! Thank you especially to Tony, John, Maxam, Jose, Eric and Brayan for working together to get my air working again!
Great company. Great experience. Thanks to all involved in my AC replacement, nothing less than professional. I'll will think of Xtreme Air in the future for electrical and plumbing problems too. Thanks again .
James H.
BeeBop Gaming
3 years ago
I was amazed on how knowledgeable they were, and how well they explained all the different ways we could proceed. The install went without a problem, and they showed me everything after they were done. I would recommend anyone to Xtreme Air Services.
Wesley Richards
3 years ago
Xtreme Air does top quality work, very happy with the instillation of my new Unit can’t thank them enough for keeping me and my family cool. Robert Thompson got it done quick and was able to answer any question I had on the spot, moving forward I’ll always ask for him.
I really enjoyed David S. the technician that was sent out to check my AC unit. He was very professional and knowledgeable. Explained what he was doing every step. If I ever need service again I would request David. Thank you
Edwin Namenge
4 years ago
Installed a lemon HVAC...Trane...had to install a new unit of Over $8k after 2 years of of really poor service. Left me with water damaged wall with no recourse.Sean and Tim were great though...came to replace my Drip pan and did a superb job .
Kedesh Cooper
11 months ago
My technician Juan was very prompt and professional! He answered all of my questions. He went above and beyond, which I really appreciated. This is the best company to use for your heating and cooling systems. Thanks again Juan!
David Salmeron from Xtreme Air Services performed the maintenance for my heating system today. He was on time, very professional, very courteous, and very knowledgeable. Thank you David and Xtreme Air Services for a great experience!
David, the technician, who came, was a true professional. He took the time to answer all my questions. He was very friendly and very thorough.Really enjoyed meeting him.Will definitely use you guys again.Thank you very much, and THANK YOU David,Pleasure meeting you.IceColdHouseE
Had an XR14 4-ton installed today. Dakota, Kelson & Shane did outstanding work. I'm not an HVAC person; but, I was impressed with the work quality. There was no rush to get the job done even though the temp in the attic and outside would have easily inspired urgency. Great job!! George Garcia
Goldyn Summitt
3 years ago
David S came out to check my ac which was not working. He did everything he could to repair my unit which was irreparable. He was very kind and thorough. He provided excellent service. He is a wonderful person.
Great service, great folks - had an A/C installed by Roland on March 29 and it went great; Robert provided a follow-up inspection April 8, checking everything thoroughly to ensure the unit was installed properly and not faulty.
Lamar Trussell
5 years ago
Xtreme Air Services is a very professional company, starting with the sales representative to the repairmen. I had my down stairs air conditioning unit replaced inside and outside. The team that did it was very professional, and they completely cleaned everything up after they finished. 5 to them and the sales representative Lindel, who explained every thing to me before the work was done and came back afterwards and checked to make sure everything was done correctly and that I was satisfied. Kudo,s to xtreme. Would recommend to anyone.
Stephen Hammel
4 years ago
My a/c went out last summer and Xtreme replaced the unit. It works great and was less expensive than some others I checked. The techs are very professional and answered all my questions. They provided me with upgrade options, but I did not feel pressured to upgrade. Highly recommend.
Scott Zimmerman
6 years ago
Let me tell you, I have had some of the worst experience's with air conditioning companies in the past. So much that I dread every summer that something goes wrong with my AC. But that has all changed thanks to Xtreme Air Services. From the word go, I have never had a better experience or received such a high level of service like I just received. Thanks to Joseph, Roland and Tanjala you now have a customer for life! Thank you.
My aircon stopped working last Friday evening . The temperature was around 100 F. The condenser stopped circulating at all. My wife was so worried about how she and kids would survive the night and weekends since I was on a business trip. I called Xtreme Air Services and they dispatched Juan Rangel to help with the situation. Juan immediately called me and told me he would come as soon as possible after his current work at another house. He came over around 8pm. After a thorough diagnosis, he said the motor in the furnace is broken, since it is not a generic one, he called the furnace company and placed an order immediately. He convinced them to deliver overnight. He did some quick fixes so that my family could have the aircon Friday night. On Saturday morning, Juan came with the motor. He checked the entire systems again and installed it successfully. He was customer oriented and very quick on actions. He does a very thorough job and very best communication skills. We were so lucky to have Juan to service us. It is highly recommended for any aircon related works. Thank you Juan. We now have a piece of mind in such hot summer weathers. Appreciated your help and support.
Scott R. was awesome. Immediatly diagnosed and fixed the problem (drain sensor). Took time to check our filters and check the coolant levels. Highly recommended..
Keith Samuelson
5 years ago
Xtreme Air Services gave me a great price on installing a new Trane Cooling Coil and Condenser. They were also much more knowledgeable about matching the most efficient coil with my furnace. Other companies quoted a slab coil which would have been easier to install, but was wasteful because it wouldn't match my plenum. They came and gave me an appraisal in the morning and installed the system that afternoon. Of all of the HVAC work I've had done in the past, Xtreme Air Services is the first to apply for a City Permit and get the City to Inspect the work. I was blown away with their professionalism and their knowledge. They don't cut corners and yet they are still inexpensive.
We called at 9am and by 10am they were here installing our new A/C unit. They were all awesome the owner Eddie even came to lend a hand. I have to give it to Kelson and Pedro as you guys rock. Thank you so much Brooks for working with us through this process and getting back to us in record time!Terry's wife!!!!
Tech,, David S., was very helpful. Answered our questions about how to use some features on our smart thermostat. Very friendly and professional.
Autumn Softley
6 years ago
Called Extreme Air with inspection repairs. They came out the next day. Joseph worked diligently and fixed the problems addressed by the inspector. A few days later we had another issue pop up, we called Extreme Air and they made it out the same afternoon to fix the part that was broken. So thankful to Extreme Air and Joseph for my cool home this warm summer! Would call them with any AC issue from here on out! They are great!
Yesenia Moize
7 years ago
Have used in the past. Always extremely professional and even came out after hours. Matthew was able to fix the problem in about an hour and we were extremely pleased with the service and the pricing was very reasonable. Will definitely keep using in the future and recommend to friends and family.
Thomas Aguado
3 years ago
Art was as professional as promised. He exceeded my expectations of service by thoroughly inspecting my system and educating me along the way. This was the first time I’ve used xtreme and I will call again in hopes he is available. Take xtreme care of this guy xtreme. He is representing the Service industry and your company well.
Steven Jennings
7 years ago
Called on 1-9-16 and told them I had no air blowing thru my vents. I was told that earliest they could have someone out was between 6 and 8 pm. Received phone call and they got to house about 45 minutes to and an hour earlier ... Justin went immediately to look and see what the problem was after introducing himself ..came down a few minutes later and told me what the problem was and gave me my options ..he did not have part on his van but called and found the part. Justin went and got the part and returned and installed it and I have heat..Thank you Justin and Xtreme Air for a job done well with courtesy and professionalism!
My air conditioning system was not working late night around 8:30 pm It was extremely hot in my house . I called XTREME AIR SERVICES and I talked to Angel and Sam Hardy. I was very impressed with the professionalism . Sam Hardy arrived to my house 10 mins later. Sam checked everything to find out that the Capcitor of the outside unit was not working. He replaced the Capcitor , and I was back in business again. Sam checked everything throughly to make sure everything was working properly. He educated me on how to take care of my outside unit ( the do's and don't 's). He also informed me about the maintenance/ warranty program. I just wanted to say I had an excellent experience with - XTREME AIR SERVICES. I use them before and I had an experience then . My Mother used your company and she was very impressed . I just want thank you Sam and Angel for getting the job done !! Mr. Eddy you have a beautiful staff - keep up with the good work !!! Thanks again !!!!
Susan Zeising
8 years ago
Joseph Smith came to service my air conditioning unit this morning. He is friendly, articulate and has exceptional customer service skills. He carefully assessed my current heating and cooling set-up and discussed several options with me for improving air quality and energy efficiency. He patiently explained the various technical options in words that this layperson could understand. I thought the Xtreme representatives who last came out to service my a/c unit were great. Joseph is all that and a lot more. He is a tremendous asset to the Xtreme team! Thank you, Joseph!
With having a wife 40.5 weeks pregnant, our AC went out. Called XAS from a recommendation and they were very responsive and came out the next day to hall away the old system, install the new one and did an incredible job. Thanks again Xtreme Air Services!!
Our heater quit working through the night and we awoke to 65 degrees in our house, our toddlers room was even colder. Josh and Brandon made time for us in the middle of a very busy schedule within hours just to make sure our daughter was warm, recommend these guys highly!
Excellent service. The Technician was professional and took time to go over the details of work being performed. I would recommend this company.
I served with Jake in the U.S. Army - he was always a stand up guy with a heck of a work ethic. Although I haven't had any personal experience with his services I'm certain he'll treat you right!
Eduardo Llauger
5 months ago
Xtreme Air Services installed our A/C system in 2013 and since then they have always given us a great support with regular maintenance and the continious overseeing of our alarm system.
Very courteous crew and always very prompt.
Audrey jakubowski
6 years ago
Amazing is all I can say! Chad came out with in hours of calling company on a Sunday. Xtreme was very professional, knowledgeable and I have every intention of recommending them to friends and family. I might add that I am a hard sell.
Agustin Cedillo
3 years ago
Mike Youngblood came out and did post install audit. He was very professional and knowledgeable. He answered all my questions and gave me plenty of information on what I needed to do to maintain a healthy system going forward.
Robert had been to my home previously and as before, he was very professional and thourgh. I wolud refer Xtreme Air to anyone who needed a good HVAC company
Carolyn Canida
2 years ago
Replaced ac coil an condenser outside.
Matt the technician was very courteous an answered all our questions. Angie at the office was very pleasant an patient with me. Thank both of them very much!! Would recommend this company to others.
Mari Carter
10 months ago
Shane Cox was nice and polite he walk me through and showed me what the problem was.Shane is a very nice guy.
Fantastic company! Team is very honest and professional! Mark was very polite and had us a new unit in less than 2 days! Will use again in the future
MC Hardy (Commentator and Analyst)
11 months ago
Found a quote from another company quoting same product but on the higher end, and still beat them as the other company came in under a third of what they quoted.$41,300 vs $13,000 including labor.
Holli Navrkal
7 years ago
Sam came out to our house to see what was wrong with our heating unit and did a fantastic job. I'm always afraid I'm going to get raked over the coals when stuff like this happens but Sam was completely opposite of what I was expecting. He was honest and super helpful. I won't hesitate to call Xtreme Air Services anytime I have a need.
Brooks is so fantastic. He is always so knowledgeable and helpful, and so responsive when he comes. We feel lucky that he’s our technician!
Charles Taylor
4 years ago
Special thanks to Aaron, Shane and David. These guys where awesome very professional and detailed oriented. I don’t even think they took a lunch to insure that we had working a/c before my wife got off from work. Thanks XTreme Air Services.
Joseph Smith is a very HONEST and intelligent technician. He helped us out by explaining in great detail about our A/C unit. We learned a lot from Joseph, and really appreciated his input. We would highly recommend this company. Ask for Joseph (Mr. Honest).
Xtreme Air has always supplied great service to our Company every time we called them. I will be using them for my residential needs. Juan and Christopher are the best!
Luke Akinjagunla
5 years ago
Eight months after we moved to this property I haven't still had the time to do a tune up of the ac,it soon refused to work unfortunately on a crazy hot day.Saw an ad on 5miles,called and the same day service was amazing since i didnt want to sleep in a hot house later that day came this polite gentleman named Cory came to my rescue.Good job xtreme and keep doing what u doing Cory.
XTREME dishonesty, XTREME lack of customer service, XTREME disregard for client's best interests, and XTREME damage to my home. If there was ZERO STARS to give, I'd certainly have given them NONE!!USE XTREME AIR SERVICES AT YOUR OWN RISK!!!First, I invited them into my home to check an AC system that wasn't blowing cold in the summer of 2018. They put refrigerant in and they talked me into paying more for a 6-month system checkup because your coil probably has a leak in it and to ensure the other A/C unit & both furnaces are running properly.During the very FIRST checkup, all of the sudden my 3-ton furnace unit is leaking poisonous Carbon Monoxide & MUST BE REPLACED! So they hit me with an over $12,000 price tag to replace my existing furnace and A/C unit.While doing that; they damaged my trim, damaged my walls, and broke one of my recessed light covers in the attic. ALSO, and this is the kicker, I found my Hot Water Heater (HWH) had stopped working the morning after they had done this work in my attic.After I reported all this to them, they sent out 2 of THEIR plumbers (on 2 separate occasions) to check my HWH. After their 'check-up' they blamed the broken HWH on me saying it had failed internally and had to be replaced. They offered to give me a DISCOUNT on replacing my broken HWH so that I'd just EAT the costs to repair all their damages to my house. Now I wonder if I really needed a new furnace and A/C unit in the first place!!Here's my final text to the owner, Eddy Oppelt: Hi Eddy: I wanted to let you know that after yesterday where your plumber (I believe it was Christopher) came out and tried to convince me to buy a new On Demand Hot Water Heater (for $3,000) because mine has a bad internal gas valve and couldn't be fixed, I called Baker Brother's (their original installers) who came out today and found a shut off gas valve in my attic leading to the Rinnai Water Heater in question. I paid them $130 to find the problem with my water heater that your HVAC guys caused, and that two of your plumbers did not, or didn't want to. It's now obvious that Xtreme would rather look out for it's own interests at the expense of mine. Every time your people look at a piece of my equipment it either beaks, or is reported as broken and needs to be replaced. I'm very unhappy with your people and Xtreme Air Services overall.They didn't even have a vacuum cleaner to clean up after tracking insulation all over my home and leaving dust everywhere. They left without a care of that.Further, in order to close the deal and get my business they offered 0% interest 60-month financing for the cost of my new furnace and A/C system ($12,255). I told them I wanted to put this purchase on my credit card so that I can get 2% cash back that goes into my son's 529 college savings account. Ultimately they told me the '0% Financing' deal they offered was REALLY just a Wells Fargo credit card with an introductory 0% rate. So it's not a real financing deal at all. I told them you can't pay a credit card with another credit card and then their salesperson lied to me and said, and I quote, Sure you can, you can pay off this 'loan' with your credit card. I've just been on the phone with both Wells Fargo and my credit card provider and sure enough, you cannot pay off a credit card with another credit card! Wells Fargo wants a Routing Number and an Account Number to do a recurring payment. No, credit cards don't have Routing Numbers so they lied to me about that too in order to get my business. Xtreme is a company that will say and do ANYTHING to get your business and they don't care about your interests at all, just theirs.I've been XTREMEly scammed! And YES, part of their scam is when they tell you: We want you to be part of OUR FAMILY.What they don't say is that in Xtreme's Family; siblings rip each other off, parents lie, cheat and steal from their own children and EVERYONE is out for THEMSELVES!I strongly recommend that you DO NOT LET THESE SCAM ARTISTS NEAR YOUR HOME!!
The Gentlemen at Xtreme Air Services really took the time to work with us. When our System went out, from our phone call to them, to meeting with them, and to Installation was literally less than 48 hours. We couldn’t be happier! I would highly recommend them, and found they also handle Plumbing, Electrical, to Garage Doors! Thank you Xtreme!
Gabriel Alire
5 months ago
Great Service and very professional the entire team was very courteous, Highly recommended.
Casey Lambert
3 years ago
Our a/c went out over a weekend. Dakota, Napo, and Tim came to install a new unit. They were fast and professional and had us up and running the same day. We'll be customers for life.
Tammie Hagood
2 years ago
Thank you, Xtreme Air! They answered my call right away, a tech was at my door in an hour, I got a diagnosis in 5 minutes, the repair done in less than 20 minutes, and he was very professional. That's 5 star service!
Your technician Joseph Smith came and fixed my air conditioner last week. In particular, he diagnosed the problem and resolved it very quickly. I was very pleased with his professionalism and skill. Please express my thanks to him for a job done well.
These guys are very professional and great at their jobs! Committed 100% to the customer...kudos to the owner, your hiring staff picks them well and says a lot about you and your company!!
I called 5 different companies. Between not being as advertised, charging extra for every damn thing, and being unreliable - I was getting ticked.This is the only company of the 5 that came out the same day, didn't charge extra for same day, honored what they advertised, brought the right tools to do the job the first time, clearly knew what they were doing, etc.They were a little higher than I'd hoped, but they also use name brand supplies and offer a solid warranty.Justin was my tech, he was professional, knowledgeable, efficient and patient. I couldn't ask for better.Thank you guys for not leaving me stuck without an air conditioner for the summer!
Crystal Talbert
8 years ago
The AC unit at my home completely went out and Josh Graham, the technician with Xtreme Air, went above and beyond to help me get air going in my home again. I would highly recommend anyone who is having HVAC issues give Xtreme Air a call. They are fast and professional and I wouldn't trust any other company to service my AC. Thanks Josh! I appreciate everything you did for my family so we can sleep comfortably in our home.
Trisha Williams
5 years ago
We had Xtreme Air replace an attic furnace and install a new A/C unit. They were polite and professional. We used them last summer too to replace a large A/C unit! Will definitely use again! -Rob Williams
Carolyn Cline
3 years ago
Mr. Jackson with Extreme Air was very prompt and very professional. Also very knowledgeable and pleasant. My project was finished perfectly. Would use again for other projects.
The gentleman was very knowledgeable in his field and very friendly. He made sure his feet were covered as to not track any dirt into our house. Very professional and personable.
Brian Strickland
3 years ago
Salesman Mr. Mark Woodcock came out late in the evening. Seemed like he really cared that my family was extremely hot. Professional care is what you get from Extreme. If Mr Woodcock is an example of the employees Extreme employs then it must be a great place to work as well.
JUAN Rangel come to check my Air and Heat that was installed. I requested him to check my electrical estimate. His very knowledgeable, got confidence on what his doing .I highly recommend to family and friends for doing a good job and a good Costumer Service
Connie Sanchez
5 years ago
They came in did the job and made sure everything was running smoothly. The guy that did the estimate was very professional alone with the installers. Very reasonable. No beating around the bus. Thank you for your professionales.
Dean Richards
5 months ago
He was a very knowledgeable at what he did,took his time did a great job,couldn’t ask for anything any better!!
Sylvia Childers
2 years ago
He was early! He finished in less time than he said it would take for MUCH cheaper than what I was expecting. Additional work needs to be done to permanently correct it (tree root issue) but even that estimate is less than I thought it would be!
Mallory Hammond
5 years ago
Joseph Smith came out to take a look at our AC unit. HE was very pleasant and told use exactly what was wrong. He did not beat around the bush, Joseph worked up a list of repairing the old unit and let us decide on what we wanted to do. Joseph helped use look at new models of air conditioners and we found one that worked for us not only in the short term but in the long term. Over all Joseph answered all of our questions, did not rush our decision and let us make the choice.
Lacrisha Richmond
6 years ago
Xtreme Air has saved the day for the 2nd time for me and my family. It is never planned for these things to go wrong, but they always seem to work me in very quickly! Convenience and efficency is key in this wonderful , Texas heat!!! Our technician Joseph had great customer sevice, as he was prompt and thorough in explaining to me what my issue was. He also offered to help me further explain to my husband since I clearly had no idea. Thanks for keeping us cool!! will always be grateful to Xtreme Air Services! !! Keep up the great work!!! I will recommend this company to my family and friends!
So my old a/c gave out suddenly, and I called Extreme and they had my system installed the following day. They stayed until it was done and followed up. Plus everyone was super professional. I highly recommend them for any a/s services, plus they also do plumbing, roofing, etc.
Renee Rabicoff
4 years ago
Juan Rangel came out to help with some electrical needs for a new dishwasher since the old one was hard wired. He was very knowledgable and made me feel comfortable with everything he was doing. He is already scheduled to come back out again to help on some other projects. Highly recommend.
Linda Faucette
7 years ago
Xtreme Air Services was very responsive to my call, coming the same day. Justin was professional, and personable. Justin was through in his assessments, and able to explain all procedures, and findings in an easy to understand manner. I would recommend Justin and Xtreme air services to my neighbors and friends.
CHRISTINE KISTLER
2 years ago
Very professional friendly seems to know what he's doing and got the job done we'll see how the air conditioner holds up from this point thanks for your help have a good day and I rate this guy at a 10. Over all seems to know what he was talking about and house cooling down now. So we may be in good condition.
Arnold Howard
5 years ago
Xtreme Air Services is a great company. Tony and Tim from Xtreme
installed an air conditioning system for us. They were very courteous
and knowledgeable. They couldn't have been nicer.
Justin is a very professional, kind and polite technician. He is extremely knowledgeable about his products and job. It was a pleasure meeting him and I would highly recommend him and his company anytime.
Mindy Combest Weilbacher
2 years ago
This is a very well run HVAC services company. Their attention to detail and followup was fantastic. They gave us the best price for services. Our new go to for HVAC service. ...Melinda Combest Weilbacher
Juan Rangel was our technician and he was awesome. Prompt, courteous and knowledgeable. He serviced 3 of my units. I will definitely use Xtreme again
Replaced and added roll-up security doors - Xtreme Team did a great job! Quality products installed by a knowledgeable, efficient team, at solid prices.
Our HVAC system went out on July 3rd. Someone came our right away and addressed our needs. The Trane system in our house was 33 years old. They upgraded us to a brand new system installed on July 6th. The house is already cold and we are so happy we called them.
Korin Kenneybrew
4 years ago
We have used Xtreme for years and the service has always been excellent. Juan Rangel was professional, efficient and friendly in getting our doorbell fixed. Thanks again!!!
Eric Thwipshot (Thwipshot)
5 years ago
We had them install a new A/C system for us and woke up the next day to it not working. We called them and had the serviceman Jake come by and he fixed up the system and it works great now. Great company and service would highly recommend them!
Jake was phenomenal. He was very polite and professional. I Would recommend to anyone.
Arrived on time. Was knowledge about repairs required. Completed the analysis and work in a timely manner. Friendly and professional.
Xtreme Air is awesome folks who know what they are doing, always very sincere and ready to tell you the truth about what is wrong and ready to work it out in your best interest. I will call these guys in a heart bit going forward. You will never be disappointed, Joseph Smith is the right person to work for you.
Two guys from Xtreme air came for troubleshooting my ac issue. They refilled 6 lbs of coolant right away, instead of doing a thorough external diagnostics, which was later found to be a coil issue instead of some scary explanation of flooding etc. given by those two techs. However at a later of course it was Xtreme Air Team scheduled another visit to find the real root cause and supported me with various options to take care of the issue.
I have used them for about 6 years and they have always been amazing. They are always friendly and let me know what's going on. I highly recommend them.
Eddie Harcourt
2 years ago
Josh and Nick came out on super short notice to help me out with a quote. They checked everything top to bottom, explained everything thoroughly, and were completely professional.I would totally do business with them in the future.
Ronald Kaplan
4 years ago
Juan came this morning to check out my electrical problem and he did exceptionally well finding the problem almost immediately and fixing it so I thank him as I do all extreme people have done so much work for me the past few months so thank you. EXTREME is best I have found for all my needs, and the people who work for Extreme are so nice and helpful.
It was a refreshing pleasure to do business with such a fine professional David Salmeron. David is knowledgeable, honest, and hard working. David S. Is an asset to your company. I tell all my friends and family about my positive experiences with David S.
Juan was super knowledgeable and walked me through each problem he saw wrong with my a/c. Afterward, he completed the task needed to get my a/c working and also gave me tips on how to keep the maintenance up to date. Excellent job!!!
They came out in less than 3 hrs time. He found multiple concerns & gave a couple options as how to fix it. They were honest & very respectful. Not pushy at all. Hoping to do future repairs with them.
George Hamati
8 years ago
Xtreme Air Services replaced my old A/C systems in the summer of 2013. Since then, the new Trane system is performing well, providing me with a nice cool environment along with considerable savings on my energy bill. The technicians were very courteous, knowledgeable and performed the work in less than a day. I highly recommend Xtreme Air Services for all your A/C needs.
Tech was very knowledgeable about his job. Clean and nice. Went over all options.
When we need service on anything we will call again.
My main unit ac was not getting cool. I called Xtreme Air Services and Joseph and Brooks came to my home at 9pm. They serviced all of my units and were XTREMELY (punt intended) thorough. They noticed one of my units was blowing at medium speed and explained to me the difference in medium and large speed. I didnt understand so, they changed from medium to large and demonstrated the difference (at no cost). They let my home after 11pm, which was I was XTREMELY Pleased. I will definitely refer them to friends and others!!!
Lone Star Piper
4 years ago
Replaced my AC condenser at considerable cost. New system does not cool the house off very well and inferior to my old system. I have complained multiple times but still out tons of money with a warmer house during the summer heat. Not satisfied. Get a second opinion before using this company for major repairs or use someone else.
Great job and informative services! Nice to have someone explain the details of the system and how it works. Thank you very much to your technician, Joseph Smith. Did a great job giving me all of the options, and coming out in nasty weather. Finally, saw the inside of the attic. :-)
Mary Crockhom
4 years ago
The Technicians Dakota Stroud and Kelson McKinnie went over and above to make sure that my family and I would get a restful night's sleep when our air conditioner unit had to be replaced. They were very professional, knowledgeable, and courteous. Their prompt response to our needs is greatly appreciated.
Mike from Xteme Air Conditioning (40 yr vet) came to my home Sat pm and found out the problem and fixed it. Mike did a wonderful job. Because, what another company couldn't do in a week he did in one afternoon. Mike should be a Manager. A field Manager or office Manager, but a promotion without a doubt. Great job Mike.
I was told someone will call me today or my next day. I didn’t get a call from anyone to the following week. I waited for them. In this Texas heat how do they accept people to wait that long. Very unprofessional. Don’t do what they say would. I will never call this company again.
So two days ago extreme air services cameOut to do my fall tune up on my heating units.The tech shows me I had a small amount of rust showing up in the drain pan underneath the unit. I go up there this morning to show my wife what was said and I notice the pan is now entirely rusted because a nail was placed in the drip pan that was not there before. The tech alsoLeft his Powerade bottle on the top of my heating unit which could have melted and caused me further issues inside our home.I will be filling a complaint with the BBB.I have used them three times and every time it’s been costly. Over 1,300 in A/C repairs and the. This tech tried to sell me a drain pan for the unit for 1,300 with install which is insane.
Patricia OKeefe
3 years ago
If the first service man would have correctly found the leak and repaired it we would not have had our living room ceiling cave in from the weight of the leaking water causing $2000.00 + in damages. He mis-diagnoised the problem and the water continued to leak and drip from the ceiling. We called to report this and was told it was from the condensation of repaired leak. It was not. A second service man came out the next day and found the correct problem and repaired it stopping the leaking water but by then the damaged had been done. The damage cost us a lot more money to repair it because of the mis-diagnoises. I am still not happy with this and thinking about going to small claims court.
Xtreme Air Services had to replace both my inside and outside units. Being an old house, they ran into problems with the size of the closet where our inside unit was, but these guys came up with solutions and got the job done. I would recommend them to anyone needing a replacement.
Xtreme Air Services installed our A/C system in the summer of 2013 when the old system failed to cool. They installed the new Trane unit on the same day, were helpful and courteous, and are prompt when I schedule annual service. I would recommend their company to anyone who needs fast and reliable HVAC service.
George Muigai
5 years ago
Technician Josh was very thorough. He explained everything that the heating/cooling system would do and followed up to ensure that the job was done right. Josh and the Xtreme Air technical team have my highest recommendation.
I highly recommend Xtreme Air!!!!! They were on Time & very professional and they fixed my air conditioner in a very timely fashion…Jason Went above and beyond our expectations and We definitely give him a five star rating!!!
Dorothea Carr
7 years ago
Xtreme Air Services installed my A/C unit over a year ago and have followed up with routine check-ups. I have not had one issue with my unit and am very happy with their service.Thank youDorothea Carr
Michael Stevenson
3 years ago
Absolutely fantastic service from great people and a great company! Robert really went out of his way to get me taken care of! They have a customer for life now, highly recommend you give Robert a call if you need anything at all!
Eric Aemisegger
7 years ago
The technician was very knowledgeable and courteous. Took time to explain different things he saw with my older system that could wear out in the future. Wasn't pushy or trying to up sell services or new systems, which is a big plus to me.
I asked them to come out to move a drain. They charged us a service fee even though they wouldn't be able to perform the service without the house plumbing plans. Why they did not tell me this information before coming out I have no idea. I canceled my travel plans for today and it proved to be a waste of time and money.
I had a APPOINTMENT for today that I wait 3wks for and they called and wanted to change my day and come out some other day. I would not let them do that . I would NOT TRUST THIS COMPANY !!!!!!!!!!
Alyssa Thompson
3 years ago
Excellent service! Great prices! Friendly and knowledgeable technicians! This company puts forth the time and effort to not only get the job done but to surpass any expectations. Will recommend in the future!
Elaine Mueller
6 months ago
very professional and knowledgeable. Both of them were very courteous.
They responded quickly but were way too expensive to just swap out a single split unit air conditioner. Everything was already in place, electric, breaker, ground, line hole in the wall. Wanted between 4- 4.5k to do it.
XTreme Air Services saved my bacon at this time last year. Ancient HVAC system went poof and they replaced it the same day. Everyone I've dealt with has been knowledgeable, courteous and very responsive my questions. Highly recommend them!
Quick, reliable and honest! Even took photos of problem for review. Quote came in$1,000 less than other Dallas a/c repair companies. Will definitely use again!
Heather Bynum
6 years ago
We were lucky enough to get same day service and the broken capacitor was under warranty for our AC. Friendly and extremely helpful! Thank you Justin! We will definitely call you again.
Charles Anderson
3 years ago
Crews came and worked hard all day. Friendly and personable. Also knew their work and explained the new systems. Really liked their knowledge of duct work and returns. And they cleaned up well afterwards.
The technician appeared to be knowledgeable and thorough in his investigation of my residential hvac condensation handling problems.
Gina Mccracken
a year ago
Thermostat not working intermittent
Mike came out unstopped ac drain ans explained how the drain system.worked and why it would cause the thermostat to stop working . Very nice and a pleasure to deal with.
richard merrill
7 years ago
As a resident of garland I've had a lot of air-conditioning heating work and was very surprised when I could come out that very same day I called . Joseph Smith was by far one of the nicest service techs I've ever met very informative and very patient I recommend extreme heat to anyone in need . Richard
Chris rocks! He was on time, explained everything, and checked all parts of my AC/heating system thoroughly, inside and out. I highly recommend you ask for Chris to come out and work with you on your AC system!
Rachel Geurin
3 years ago
Xtreme Air Services provided professional electrical services and I am pleased with the work they completed. The technicians were polite and willing to go the extra mile.
Someone named Jennifer answered the phone and was really helpful getting my appointment setup! Lindel came out and gave me an estimate the same day. Within 24 hours I had my new system installed!
Chris Ogbanufe
8 years ago
Xtreme Air services has been servicing my air conditioner units for 4 years. They have reasonable prices for their services. The technician William was very knowledgeable and professional.
Brooks was great. He knew exactly what the problem was the moment he looked into the unit outside. I definitely will use again if needed.
We are VERY satisfied with the service Josh Graham provided for us. He was very patient and he was able to get us approved for air conditioning service with no problem. Josh Graham you are AWESOME! Thank you!!
dakota morris
5 years ago
Xtreme air services is a awesome Christian based company! They helped us out in a time in need. Being stuck with no air in 100 degree weather was not fun ! Thank you so much Eddy and Josh!
I would definitely recommend these guys, very professional, and punctual. Brooks explained everything he was doing, as well as answering any questions I had. Did a great job, thank you.
The Rey Galvan
3 years ago
Love love love everyone I have encountered. Even thru I'm sure what is the busiest time after the tornado hit recently, which I was affected. They still found the time to not lose touch of who they originally started out to be. Felt like a family member being taking care of. Left no room for ands ifs or buts, walked me thru and provided pictures and explanations all the way thru. Special thanks Lyndol, Plumber Chris Alonzo, Ajay at home office for keeping it together for me thru such hectic times.
Kelly Vaughan
2 years ago
Great job by technician. He explained everything and even mentioned re-newing my maintenance contact. Thanks again for great service. You guys are the best!!
Jonathan Kielman
8 years ago
Justin did a great job on the houses tune up. He was able to explain in detail how the system works and how to increase efficiency. I would recommend them to anyone looking to save money on their energy bill.
juanita regan
4 years ago
Dakota, kelson, and Robert were very professional with their work. They cleaned up everything when they were finished. price was great. they had great manners and I would recommend this amazing company to anyone.
Lazette Teemac
6 years ago
Great, friendly service. Honest estimate! Awesome! Samuel was very professional and down to earth. We were very impressed. Will definitely call back for servicing.
These guys are great. They are timely, clean and found the issue with the noise in my condenser that would have been difficult to determine in a matter of minutes. They have my business going forward!
Pedro Alverado was our tech and he was very efficient and explained everything that was done and what was needed. He arrived within the time frame. I would recommend Xtreme to all of my friends
Anthony Booker
3 years ago
Jason came out and knew immediately what was happening with my system. He explained what caused the problem and promptly corrected the issue. I really appreciate his professionalism and direction on how to keep my system running efficiently.
Samuel Nottingham
3 years ago
These guys were awesome! They did the best job and were super efficient and helpful when I had questions or concerns. Robert especially stood out and did great!!! 10/10.
Great company with great service!!
The service technician Michael Youngblood was very friendly and professional and got my AC problem fixed right away.
I highly recommend Xtreme Air.
Bonnie Brown
8 months ago
Fast service with very fair service charge. Tech was polite and helpful. Will be using them again
Alicia Valdez
3 years ago
The technician was professional and courteous. He diagnosed the issue right away and we are enjoying our AC again! I highly recommend Xtreme Air Services!
Linda Cottrell Walker
7 years ago
Installers, Xavier and Roland , were on time, professional and the work area was left very clean. Joseph Smith is a dedicated and professional sales associate. It's a breath of fresh air doing business with this company!
Harris Tractor Service
3 years ago
Had new hvac installed they did a excellent job. They sent me a message to tell me when the installers would be here very punctual installers explained every thing that they were doing i will diffenatly refer anyone looking for a/c work
It was fast on time. Showed me a few things I didn't know about my t Stat and maintaining a cleaner unit. David was a polite person.
Dymris Williams
2 years ago
I just got my services done today. I won't know about the quality until later but they were on time and very professional. They were knowledgeable about the job they performed and was extremely courteous.
Sunday Adames
7 years ago
I had my AC serviced today by Technician William M. Xtreme with Air Services. Extremely happy with service. William was very professional, knowledgeable and provided great customer service. I will continue to call on Extreme Air Services and will refer William to my friends and family.SAdames
I called Xtreme Air , about my central heat and air, the tech showed up on time and examined my unit and told me that the motherboard was bad, and if it was in warranty the cost to replace it was 400 and if not in warranty 800, I removed the mother board to find what the cost for a new one was and it was a little over 100 , and after looking at it closely found a 3 amp flat blade fuse , that was bad, cost of the fuse less than a dollar, they told me the cost was the 800 because it was out of warranty and it is just over a year old and supposed to have a 5 year warranty, so either poor service or a rip off not sure which, but too expensive for me, next time I will use somebody else
Robert came out ASAP to hook up a Refrigerator that was delivery by Sears. Excellent customer service, very professional installation and prompt follow up! Well recommended!!!
Dylan Scott was my hero today. I’m so grateful to have Xtreme to rely on. Dylan was on time, professional, kept me informed every step along the way and exceeded my expectations. Thank you so much for making customer service shine again and quality of work a top priority. Outstanding service!
Taylor Crutsinger
4 months ago
Absolutely top notch service as always, Shane was an elite, extremely knowledgeable, straightforward, considerate, and kind Tech.They checked in with me to take advantage of my maintenance allowance and got someone to my place same day, almost within an hour - EXACTLY getting here when they said they would and giving me a heads up in advance when they where on their way, that’s how you do business (many big name companies should take notes). Further, they keep a detailed track record of my equipment’s condition, which is super helpful for future visits, and email me a detailed status report of the job upon completion. Also they stayed most of the day to get the job done right, detailed care was performed from every small to big task.Side note, this was the same experience with a different Tech that came out last year, as well as the awesome staff that check in with you.When I need an expensive replacement done in the future, or any job, this is who I’ll be calling! Trust, Transparency, and Quality.
Outstanding company providing service that goes above and beyond expectations. Their technician David is so thorough when he comes out to do our semi-annual spring and fall maintenance services. We couldn’t be happier with the heat pump system installed two years ago. Our electric bill dropped by 30% summer and winter. Great people to do business with.
Steven Boldt
5 months ago
David Salmeron was my technician during this visit. He was prompt and personable. He got right to work and, he tweaked my heater so that it would operate more efficiently. I have been using Extreme Air Services for many years. I have always found them to do excellent work at a reasonable price.
To: Extreme Air Services, please don't send us the link to leave a review when you haven't fully fixed all the issues first. We have been very patient and been understanding but enough is enough!My family and I hired this company to have a brand new A/C unit installed. New installation of unit, new vents, new everything basically. It has been such a headache! Close to $20,000 later and we have had lots of issues with not being set correctly and not cooling one room and one bathroom in the house. The sales rep promises you things that the technicians won't install unless they have approval. That was taken care of. Then they send the lazy employees for the technician to deal with, they leaned and slept on the sewer pipe, they punctured a hole into the sewer line, they came to fix it. Other things have happened, not worth stating everything. Keep in mind every time they schedule to come out, then end up rescheduling because they are too busy to fix the issues. Have had an appointment for two days to fix the vent issue and not cooling correctly in those two rooms, the appointment was today Friday 5.12.23 and they rescheduled for Tuesday. WHY?? Why would you do that? There is one elderly person living in the house, and one disabled person living in the house. We are very understanding people, but it feels like well since you have been paid, you just leave us on the back burner. Please fix the Issues, this is gone on way too long. I am willing to change my review when all the issues are taken care of.
Max Hemphill
8 months ago
Great experience from start to finish. Two Xtreme Air Services representatives came by our house to check the a/c system. Our current unit is outdated and due to a few recent issues, needs replacement. The team walked us through the process, offered professional opinions, and answered all questions above and beyond. We are very grateful to Robert, Colt, and the entire team over at Xtreme Air Services. They are friendly, professional, and represent the company well. We look forward to the new system install in the near future.
Amanda Sevak
5 months ago
Robert was courteous, professional, helpful and did a great job. He spent time addressing my concerns and made sure the job was done right. I would recommend him and Xtreme Air plumbing services to anyone. Isn’t it great that they also do plumbing!
Frank and Sharon Garcia
3 months ago
I first used Xtreme for my central air unit, they did an amazing job and the estimate was as discussed and better than expected. So because of the service and trust I have with the company and the quality of work, I will be getting my two water heaters replaced. Again the price was great and the speed of getting the service scheduled was great, they install everything Thursday! Will not do business with anyone else for any of the services they offer!!!!! A+++
Philip Voissem
3 months ago
HVAC is a headache, especially if you need something fast. Xtreme Air stepped up when it seemed like other companies couldn't be bothered. I had an odd-ball project at my house bid out to four different companies, and even during the bid process Xtreme Air Services had the best communication and customer service by a mile. Josh was really responsive and knowledgeable, and seemed to know what we needed for the project. When it came down to it, their price was also hard to beat, so it was a no-brainer picking them for the project.The install went really smoothly also. Josh and the team bent over backward to make it happen ASAP, they sent a big team to get it done fast, and they sent technicians the next day to check everything was perfect and answer any more questions. The team they sent was experienced, and seemed to genuinely care if things went well and we weren't inconvenienced.
Xtreme air is the best of all the A/C services we have used. We called and they were out the next day. Matt, our technician, was knowledgeable, thorough and able to diagnose a problem with our system that other companies have not been able to do. And it didn’t mean we had to buy a whole new system that two other companies recommended. Xtreme is our go-to service from now on!
From initial contact to installation, all employees were courteous, knowledgeable and qualified technicians. Sales Reps, Josh and Nick, were very informative in helping me decide to purchase a new Trane system. Installation occurred the next day after purchase. Installers Mike and his crew worked hard all day installing the new unit and complete replacement of the outdated duct work. Final inspection was made by Robert Thompson, who was also very courteous and answered any final questions and concerns I had. Overall experience was quite positive. I highly recommend Extreme Air Services for replacement or service of your air conditioning system, or any other of the many services they offer, such as plumbing, electrical, etc. Finally we look forward to being comfortable this summer and next winter and beyond.
Erik Gundersen
2 weeks ago
From start to finish this company has been nothing but unresponsive, and unprofessional. Initial install of the replacement unit was a mess, installed a damaged unit inside, and claimed it came from the factory that way. Tech stained our carpet, was promised filters and free maintenance which was never delivered.Compressor failed a few months back, was still under warranty, and yet still cost over $2000 to repair with a warranty! And now the system has quit working yet again. Tech says that there is a clogged filter inside the system?! Well I was not the one that opened up that system to work on it, so sounds like the previous tech introduced debris into the system that has now caused it to fail. And of course they were more than willing to quote me over $16k for a new system when I just want the one I have to work.4 days later and we still have nothing, no air, 80 degrees in the house and we have to beg them for any updates at all.Pass on their cheap prices, find one that will actually respond to calls as promised. I will not do business with them going forward, and from this experience, I also will no longer ever consider a TRANE system.
Gary Thompson
3 months ago
Shane was the best! He literally re-wired our unit completely while explaining how every component works, what the different leds and alerts meant, what the cause of our issue was, and gave us maintenance tips along with things we good do to improve and protect our unit. It was literally a master class on top of outstanding service. This company is highly recommended!
Great service! Jeremy and Dylan were very professional and answered all of our questions. They provided a quick assessment and took great care to get the work done well and neatly. I highly recommend them!
Robert Thieke
a month ago
Great service call. Clean, courteous and super nice! They Explained our problems and how to fix them and what to do to prevent them from happening again. Also told us the cost prior to repairs. Very courteous and cleaned up when finished. Really enjoyed their service call.
Darlene Hamm
2 months ago
Xtreme Air installed a new A/C system for me. The installers worked from morning until 8:30 that night. Everyone that was involved were extremely professional as well a very nice and polite. I am very happy that this was done in one day . And the office texted the name and face of the main installer. I would recommend them to anyone that needs any service that Xtreme Air provides. We even had a question about the thermostat and a technician came out the same day to help. Very impressive!Larry and Darlene Hamm
felton moffit
3 weeks ago
I feel as my problem was missed diagnosedDid not get a good response from installer management. System would not work after installation of new parts . Found bad flow switch. There was some disagreements between Tech/Installer. System worked after replacing the flow control switch. I was told they were installing a new thermostat and still have not received. It’s a week afterward now.The installer departed without telling me know or talking to me. Matt and Tim came over.
You want honest, respectful, and responsive... this is the company you need to hire!Xtreme came out and quoted me for a new HVAC unit for a trane system. Given what they offered, the excellet work, and easy financing; made it smooth to go with them.Colt made it easy and glad to work with a Christian company.They came out on a Monday for a quote and a Wednesday for an install. The techs were highly-qualified/ professional. These techs worked hard, swift, in-sync and with care. Michael and his team did an excellent job.Whats i am seeing is excellent work and i am highly satisfied. And extremely happy on how the new system ran upon being tested. I was very excited to feel how quickly the sytem cooled the house and then how quickly it warmed up the house.The sytem is running very smooth!
They came out today to perform summer maintenance the Tech was very knowledgeable and explained everything in a manner that was plain easy to understand. Have used them several time and now that I know they do plumbing I will be calling them the next time I have any plumbing issues. Xtream Air and excellent company.
Excellent company providing service that goes above and beyond expectations. Removed air handler from attic relocated to first floor and built a closet around the air handler. Added an air diverter to allow more air flow to a bedroom that was not receiving enough air or heat. Sealed up and dry walled old vents. Excellent job and highly recommend!
Ray Sims was professional, knowledgeable and thorough. He checked everything, explained all the readings, changed the filter and washed the outside unit. All set for summer
Debbie Roberson
3 months ago
Have not had the hvac unit installed yet but probably will soon. The gentleman, Colt, was professional, very knowledgeable, and patient with me. It is a Christian based company and a family business and I appreciate that! The only reason it isn't 5 stars is because it hasn't been installed yet.
Cindy Zoellner
a month ago
Plumber was available the next morning to address a need in my home. Extremely professional and very practical in offering solutions to repair my plumbing issue.
Alastair Franklin
a month ago
Couldn’t ask for better service. Jae and his team are the best. On time, we’ll knowledgeable about services I needed and very detailed as of providing options.Thank you
Millard Keaton
3 weeks ago
We had them install a complete a/c , heating unit 4 1/2 yrs. They have been here at lease 15 x’s for veriouse problems . They are super good on service when showing up. But resolving the issues .
Rachal Groom
4 months ago
They came out same day of call and quickly found the problem and made the repairs. Juan was very respectful and kind. I highly recommend him and Extreme Air.
Fregene Gbubemi
3 months ago
HVAC bought less than 3 month has not performed as intended.I kept calling 2 to 3 times each month to complain about poor heating of my home.Respond time for technician to come to troubleshoot is good but problem not solved.
Kimberly McCall
2 months ago
Dylan Scott was very kind, professional, and knew exactly what the problem was. We appreciate his expertise in identifying the issue right away. Great enthusiasm and knowledge. Thanks!
I requested & paid for a coil almost a year ago. I was told the coil was not in stock. When the system was rebuilt with another coil, the heating system was not reconnected requiring a second call & another day from my work. Disappointed describes my experience.
The Tech was a great help but was supposed to email me a bid for the anticipated work to be done. I still have not received it.
Sekushii Adamina
10 months ago
The tech they sent me didn't seem knowledgeable. During his diagnostic evaluation he arc two part together and they blew up. And one was an ac capacitor. It was leaking everywhere, he told me it was acid. They're oil filled capacitors.He charged me for the parts he blew during his diagnostic and $500 for an ac capacitor which should be around $20 to $50.Plus when I called to give my feedback on the situation about the incompetent tech, the lady on the phone argued with me about my complaint. As if I'm not allowed to give my feedback.They sent another tech to check the work of the first guy. And this tech told me capacitors don't hold charges. Wait what?James the manager seemed nice and pleasant. But still awaiting for his resolution. Will update once I've talked to him.In the end.... I paid the price for using them.
Karen Spalter
a month ago
Colt was here to evaluate my room for mini split. He had great and expert information. Very professional.
Priscillia Engelking
5 months ago
The best HVAC and plumbing technicians. We have an annual maintenance plan for our HVAC for over a year now. Today our tankless water heater decided to give us an error code and one of their master plumbers, Eugene Johnson, was the nicest human and walked us through how to to fix our issue (we are a handy family). We are so grateful and this is why Xtreme Air has our loyalty and business.
Really more of a 2.5 stars rather than 3. Service was great. The service technician, Robert, was great and figured out the problem with the ac unit quickly. The service visit price was great but the cost of the part was ridiculous. My unit has a bad capacitor and the technician told me that the part and install was $450. I knew nothing about this part so I said fine, switch it out. As he was doing the install (took maybe 10 minutes) I looked up the part in my phone. Saw the exact same part for $60 with next day delivery. Even considering the install work, the up charge on it is Xtreme. It really is a shame. The people in the phone and the technician were great but I will have to think twice before calling them again for a repair. Maybe just call them for the diagnostic visit only and get the part myself next time? Or maybe they should charge a bit more for the initial service/diagnostic visit and ease up on the price gouging for the parts.
Tiffany Turner-Marcelle
5 months ago
Juan, our tech was extremely professional, thorough, and gave GREAT customer service!! He is one of the best techs that has come out to help and service our 2 units!!!
Calvin Mason
5 months ago
Today it’s 10 degrees outside and the heater wasn’t working. Matt and his helper had the heater working in no time. The problem was the settings were wrong but I didn’t know it. Matt explained to me how and why settings work for the efficiency of the unit.I felt stupid for not knowing that. Matt is a great asset to Xtreme and a great service provider for your customers.
We could not have gone with a better company. The technicians sent out to install our new ac unit were incredibly friendly, knowledgeable and quick. Affordable financing was a huge bonus and their no pressure consult was assuring. We will definitely be using this company again anytime we need ac assistance.
Keep the Momentum
5 years ago
It's 38 degrees outside as I write this and its a cozy 68 degrees where I'm sitting due to my new system. It was installed yesterday by the team that anyone would wish for when having someone show up to work at your house. They were on time, polite, professional, and they took the time to answer all my questions and explain everything I needed to know bout the system. Justin and Dakota were the installers and they were meticulous.Everything was carefully removed, replaced and tested right down the check list to make sure it was done correctly. They went through and made adjustments to the options and settings as per the request of my wife and me, and they even programmed the thermostat to my wife's preferences, and it took them all of about a minute or so to do it. The thermostat was easy to use and intuitive.It's also worth mentioning...a lot of businesses use the adage leave it cleaner than you found it but these guys made it a serious part of their process.They brought in more tarps to protect the floor than Davinci had when he did the Sistine chapel. Every piece of equipment or doorknob or anything else they touched or came near was wiped down or swept clean before they left. There was not a single piece of wire insulation, or a discarded screw, or piece of cardboard or packing foam left anywhere. I mean...these guys are meticulous.They did a beautiful job and I can tell the difference in how everything runs. It's quiet, it's more efficient and I'm saving about a quarter of the electricity having just upgraded my old system to this two-ton 14 SEER system.Again, the installers are Justin and Dakota and our sales rep is Chad. It's going to be quite a while before I may ever need another AC system installed, but if I do, I hope they're still around, because I will request them. Awesome install, Xtreme Air Services!
Ken Attenberger
a month ago
Juan Rangel was our technician and he is very professional, he is an expert in his field, and he communicates in terms where you can totally understand.
I called on a Monday morning for someone to come out to give me an estimate. That same afternoon the sales guy came out. I can't say how many times I had previously been talked down to as a female from sales people coming into our home for repairs or upgrades. They would mansplain the work to me like my little female brain just couldn't understand. If my husband was with me other sales guys totally avoid looking at the me because I guess they think men are the only ones who can make a decision.I put sales guy in quotes because Colt (the great sales guy) is the total opposite of the majority of sales guys giving me prices. He spoke to both my mom and I with 100% respect. None of the Well Ma'am when will your husband be home so we can lock the contract in. Absolutely no high pressure used car sales techniques. If he had he would have been thrown out of the house and we NEVER would have signed, especially the same day.He treated us like old friends, I can't remember a time when a sales guy had us laughing and joking like we were hanging out having a cold one around the fire.Beyond the sales part the install crew were fantastic. Polite, cleaned up after themselves and did fantastic work.I highly recommend this company and if you are lucky enough to have Colt as your sales rep tell him hi from us. He truly is the reason we didn't get any other quotes (I actually cancelled my two other estimates which I have never done.) Before you ask no one in our family knew Colt before Monday but if his wife and him lived by I could see us being friends because that is how he treated my husband, my mom and myself.Great work, great company and great employees. You just can't go wrong.
April Anderson
a year ago
Loved these guys!First impression: very bad. The original guy who came out to give me a bid never introduced himself and honest to God he was running all over my house like a madman. He was in and out within maybe fifteen minutes- didn’t do any measurements and didn’t even explain anything to me or give me my options. Gave me a very quick estimate and left. (Turns out, he said I needed a 5ton, and we only actually need a 3ton.)A couple hours later, I actually received a phone call from Eddy, THE OWNER, asking me how my experience was. I was honest. Not only did he tell me the price quote I received was higher than what he would expect, but he asked if he could send out someone new to give me a better experience.Within the next two hours, Nick and Jake (the service manager) were in my house doing a very thorough walk-through and explaining everything to me. Nick emailed me every single estimate so I could look them all over, after running through them all with me. He also told me if I had any questions later on (or if I wanted him to re-explain everything to my husband when he got home), that I could call or text him.Their business cards have their personal cell phone numbers, as well as Eddy’s (the owner). Amazing.No, we didn’t end up using them for financial reasons, but I really wish we could have! I was very, very impressed with them (the second time around).
Kati Williams
11 months ago
Really good experience all throughout the process. I signed up for a tune up through Lowe’s. Xtreme Air Services called two days later to set up the appointment. The company sent a couple reminder texts and emails a day or so before the appointment. On the day of they called to give me a timeframe of the techs arrival. I even got a text and email with a picture of my tech and his service rating (which was a 4.9 out of 5). His name was David S.The tech was friendly yet professional. He went right to work and explained everything he was doing as he did it. Asked us if we wanted to learn a little more about what he was doing and went a little more in depth. He found some issues that weren’t necessarily urgent, asked if we wanted to go ahead and fix them now or wait until it was actually a need. He wasn’t pushy about adding on services or charges. Just told us what he could offer and let us decide.He found some other issues in terms of our insulation around the attic door. The attic doorway was reading 85 degrees which was probably affecting our thermostat nearby. Gave us some ideas and pointers for fixing it. He stuck around until he determined all was well.
Barbara Harvel
5 months ago
Very fast, same day, response to my problem . Mr. Michael Youngblood is a trained, professional and informative service technician who took care of my issue!
jpwalker3024
10 months ago
Great service. Their technician knew more about my ac layout than I did and quickly diagnosed and fixed the issue of a leak from my attic unit into one of our bedrooms. Great job and along with a check of the ac system it took around an hour.
Judy Hsieh-Rainey
2 weeks ago
Colt arrived on time and check our old AC, he calculated the system requirement best to fit our need for installing a new AV. He is knowledgeable and professional. Answered our questions and was pleasant to talk to. Eventually we came to an agreement to sign a contract to install a new AC. I felt confident to this company and him and looking forward to having a new AC that would work well. Thanks Colt.
My wife and I noticed our air conditioner was not cooling the house as efficiently as it has been. We have a very old AC system. Our technician David took a look at our system and was able to diagnose the issue. Stress-free interaction. David got to work immediately and explained the situation clearly. Our best option will probably be to replace our current system with a new one. That decision is made easier with trust worthy/competent technicians such as David and the rest over at Xtreme helping you out!
Special Thanks to Justin for scheduling Matt to my home today.Matt's quick diagnosis and service to why my system did not cool last night as efficiently as it has since Xtreme Air installed complete system June 2017 was amazing. I really appreciate your service. Thank you kindly.Julia Reese
Was having burn smells And smoking fumes coming from my heater. Had to turn heater off due to fumes!! And could not breath well and opened all my wi down and doors for fumes to go away! I do believe carbon monoxide was building up!! So I called to have my heater checked out!Yes
In 102° weather and with a new unit Xtreme installed 4-5 months ago I was hearing a whining noise and seeing vibration.After a few days of hearing this, I called and explained my concerns around 9:30 am.Information taken. With the incredible heatwave and customers call for repairs and replacement, I thought it would be several days to have a technician come to my house.I was told they would have their tech scheduled for same day, in the afternoon.I was pleased when they did my Trane installation.Today I am very impressed with the concern expressed to me. The technician found loose connectors, checked everything inside and outside. Made ajustments and measured pressures on everything.Outstanding customer service and response and corrective measures done.This company is really responsive and explanatory in what they sell and service.Their service tech's all know what they're doing.A complete and full recommendation!They really do what they say they will do.Am a very pleased and happy customer.
zhilwan abdullah
a month ago
Matt was super professional and even fixed a pvc pipe because he saw it was not to his liking. Would highly recomendable
Had Extreme Air Services come out to check if system is operating properly. (They were not the original installers) . AC manufacturer suggested this company to come out to check things out.. Was satisfied and hope future repairs with the company goes as smoothly.update: after repeated requests for a receipt and a detailed report extreme air services has not replied with the request for the report.2nd update: Even after response from owner. Still no receipt and requested report.3rd update. had Jake call me to resolve this issue. Will try to resolve this issue upcoming spring pre summer. issue is now recorded in their system to come out next season.
I liked the idea that the maintenance tech sent his company picture, so i knew who was actually coming into my home. I liked the call ahead of the scheduled appointment.
they will send a coupon with low price (bait). will give the recommendations that are overpriced. In my case we did agree to a price and after the work, I was charged more saying the company did not agree to what the contractor committed to me. I can send the service person back without the addl. ripoff they did to me, but I felt the price for their coupon is too cheap and i should give some business to them and got ripped. For a personality like me, I should avoid these coupons maybe next time onwards and go with online mobile app services where the price is worked based on hours they work or a fixed price :)
My dad and I were blown away with the professionalism, very competitive services, and honesty of this company. Our A/C went down during this hot Texas summer and we either couldn't get anybody out in a reasonable time frame or the pricing was very steep even for just an estimate. With Xtreme Air Services, the service call charge was very reasonable and was even credited to the account once we decided to use them. Scott was very knowledgeable and very honest, explaining every step of what they needed to do and what was actually wrong with the unit. Because they couldn't do the actual repair that day, they even topped off our freon for free so we could at least have working A/C until they could come out! If you are looking for a reasonable, honest company with great customer service don't go to Milestone Electric or anybody else, use Xtreme Air Services! We highly recommend and are very pleased with their services, will definitely use them again!
Josh MacDonald
6 months ago
I spoke with Josh today on the phone and he was super helpful. He took 10 minutes to walk me through the different systems they offer and helped me understanding everything to make an educated buying decision. Great experience!
They gave me a good idea and offers that I can choose better options. The salesman was friendly and suggested their products then they can do or not. It is clear, reasonable, and honest. By the way estimates are very good price level. Other companies could not match easily
Service was professional and courteous BUT repairs were still VERY EXPENSIVE for a system under warranty. $2k - YIKES?!?!
William Moore
3 years ago
Honest and priced fairly. They had my AC Unit replaced the same day!!!
The crew was friendly, efficient and explained everything clearly.
I highly recommend Xtreme Air Services.
Our technician was very professional and gave detailed explanations to answer our questions. We have been very pleased with all of our services by X-treme Air Services.
Eileen Turner
11 months ago
David S and his son Daniel S did a very thorough A/C repair and a very thorough bi-yearly inspection of 3 units. They were extremely courteous and knowledgeable, pertaining to HVAC. If Daniel has hired on as an apprentice, I would certainly hire him permanently with ongoing experience because he is a very courteous and respectful young man. David was very helpful in explaining any issues. They were pretty good people, all in all.
Shona Brown
10 months ago
Mr. Anthony was very friendly and professional when he arrived and extremely detailed during the servicing of our air conditioner. The technicians at Xtreme Air Services always provide excellent service. We are definitely pleased.
Todd was very professional. It was hot, but he did not slow down. He didn't try to pressure sell us into anything, or tell us 100 things were wrong that weren't. I worked in HVAC for 9 years. I wish I had techs like him when I was dispatching. I honestly would prefer him every time because of his honesty, professionalism, and the fact that he took time to explain things, and answer questions that my husband and I had. THANKS TODD & Xtreme Ait Services
Josh Carroll
11 months ago
Robert was super helpful, a great representation of this company’s thoughtful and thorough expertise in the HVAC repair and maintenance field. He made sure to address the problem and explain what was happening. He also double checked things to make sure their were not any secondary issues. I would contact them in a second if anything else happened with our AC unit. Robert, thanks for being so professional and caring!
Monty Minter
9 months ago
4 guys showed up to help while I was desperate need of help!! They were very professional and did an amazing job!!! Highly recommend this company!!!
Stef Robertson
3 weeks ago
Circumstances changed and I’m delaying this expenditure. I was very impressed with your representative and his professional knowledge.
Liza Templin
3 months ago
I have used their service s for several years, and they have always been very helpful and have done a great job!
Martin Navejas was extremely knowledgeable and fast. He identified the he problem and set in motion a plan for o help get my heat turned back on. Recommend promote ahead of peers.
Shannon Reyna
11 months ago
I have spent over $27,000.00 to replace my A/C unit and replace my plumbing in my house and I have had issues with my plumbing and A/C unit! And was told they would not schedule someone to come out until they collected $2,000.00 that I haven’t paid because they have not fixed the leaking NEW PLUMBING THEY INSTALLED AND THE A/c unit is not working properly!!!! And then told there was no owner or manager available!!!! Mind you I have already paid $27,000.00 and nothing has been corrected that was a problem for almost a year now!!!! Unbelievable!!
Priscillia Engelking
a year ago
We noticed that our house was very humid and called to get the issue diagnose and resolved. A technician was able to come within a day and he was quick to review our system and identify the issue. He also provide advice on fixing it and maintaining a good comfort level. Pricing was very fair and we are happy with the price charges. Thank you for such a wonderful job! We will definitely be calling them again for regular maintenance or issues.
Robert Watling
a year ago
I have a preventative maintenance package with Xtreme, and I have been very pleased. Cory was terrific. He took the time to explain my system's status and that preventative steps to help improve efficiency. I will certainly call on Xtreme when AC service is needed.
I contacted Xtreme Air Services out of Sunnyvale,Texas on 6/27/22 set a free estimate for 6/28/22, explained that I was purchasing a Mr Kool ductless split system 24,000 btu for 1400.00 and that Lowes referred me to Xtreme Air. Aaron Castellanos was on time very nice technician.He gave me an estimate for install only of $5600.00 !! I told Aaron there must be a mistake so I immediately called the office and spoke to a service manager named Jake. He confirmed that would be the cost to install only. I asked why Xtreme Air would charge any consumer over three times the amount of the product being installed. Jake said that's what it would cost and that it was not a mistake! Told him no consumer would accept paying over 3 times the amount of any product. He dismissed me with your free to shop around and I terminated the call.Consumer beware of this company Xtreme Air Services over charging all consumers.Just totally an unacceptable quote and would not likely to refer them to anyone.Tony V.
Technician was great and nice. Fixed the issue fast and smoothly, however after researching how much the issue is to cost online i realized they charged over $200 more than the average price to fix. Might use again for diagnostic but not for repairs.
Natasha Pierce
a year ago
My husband and I called Xtreme for a quote to have our entire HVAC system replaced & our fuse box upgraded to accommodate what we needed for our house in January 2022. Josh came out & was very knowledgeable about all the products that they offered & helped us pick what was best for our needs. The financing was a smooth process and scheduling was a breeze. Juan came out for the upgrade for the fuse box & was able to get what we needed in a timely manner and was accommodating for doing both the HVAC and fuse box on the same day. I work nights so I sleep during the day and the men that were in my home were very respectful of my sleep (as much as they could be). The work that was needed to be done in my room was reserved for last & I was able to rest before having to go to work. Our HVAC system is working like a saint and we have tried it through the winter & now some humid days here in Texas. Xtreme is an AWESOME company and I recommend them for the services you need for your next home project. Will be calling on them again for our garage conversion ! Thank you Xtreme Air Services!!
I'm still making my evaluation of who I will choose for my HVAC replacement but so far Josh from extreme Air services was great and gave me a straightforward quote and was very pleasant if you're in the market I would definitely give these folks a shot.
Made the call and technician arrived within 1 hour.
Diagnosed the issue and had it fixed in under 30 min.
Marcus Nelson
6 months ago
The service technician was a great guy! It was a pleasure meeting Mr. Josh.
Jesse Rodgers
2 weeks ago
The service was for 3 units health checks with analysis on cutoff switches. Filter changes and freon levels.
Monica Arnoult
4 months ago
Thank you to the staff and technicians. Everyone I have ever talked to at Xtreme has been kind, helpful and professional.
Angela Shipley
a year ago
An Xtreme Air Services technician came out at the time that we were told, got right to work figuring out what our A/C issue was & immediately changed out the capacitor and was done in about30 to 45 minutes. It was fast and easy & now we’re comfortable again! We are very satisfied. Thank you so much.
Very satisfied with Xtreme Air and the service technician, Robert. Highly recommend the company. Excellent service.
Glenn Lightford
2 months ago
Very friendly. Very knowledgeable with their product and took time to explain everything.
Cathy Pannell
3 years ago
Thanks for your services. Brooks was excellent even with bad news. He was very knowledgeable. Then I met salesman Josh and more excellence. He was very knowledgeable. Then Martin and Napoleon came out and more excellence. I had new unit installed and was completed same day. This company has excellent worker's. I felt like I was dealing with family. This is 3rd time using this company . I would recommend them . They offer other services. These worker's should be commended. That's why I keep coming back. Thanks again Guy's.
I was blown away with the quick-response and professionalism of the staff and technicians. I called them to replace the water valve underneath my kitchen sink. They stayed in constant communication with me the entire time and allowed me to approve the work before they began. The technicians followed Covid protocols and wore shoe covers, which I appreciated because I have white carpet. I highly recommend Xtreme Air and I will use them again. I definitely saw a difference between this team and the team at another plumbing company that was sent by my home warranty company. Thank you for fill in the gap and providing the service that I actually needed in a timely manner.
Arthur Sherrod
5 months ago
I have not chosen a Company. I am only being proactive so that I can make an informed decision. Great presentation by Josh.
De'Andre Carter
2 years ago
My service from start to finish was amazing! First, Brandon gave me honest feedback about my system and which system fit my needs the best. Mark made sure I had a fair price. The Install manager Robert Thompson and his crew Tim, Shane, Roland, and JD worked super fast to make sure I had A/C by sundown and could sleep comfortably in my home. I highly recommend this company!
We had two 18 year old AC units. One failed in May. Instead of replacing one now and one in a couple years, we decided to do both. We wanted a higher SEER for better efficiency. We looked at 4 different companies for our replacements. Xtreme Air’s salesman Josh was helpful and knowledgeable about their products and process. He was considerate of the fact we have high-risk people in the house The quote was comparable to the other companies and brands we considered. We quickly had our first unit, the replacement for the upstairs dead one, installed.The one and only reason I gave 4 stars was the communication around the delay on the installation of the second unit we ordered. We were originally told a couple of weeks, then it stretched into late June/early July. Then it turned into an unknown. Xtreme Air responded, but the only thing they could tell me was they didn’t know. Each time I had to reach out to Xtreme Air about delivery after days or weeks of silence. I understand there were issues with the factory but no estimate or updates on delivery when you’ve financed thousands of dollars for a thing and you’re paying on it kind of freaks you out. I ended up contacting Trane directly. It took them some time to track down my order and provide a date. Even theirs was just an estimate.For the second unit, again, once it was ready, scheduling and installation were amazing. The crew was awesome. They covered the floors, cleaned up, and were friendly and helpful. They even took the time out to add an extra return to the first unit they installed because it was a bit noisy from being bigger than the old one. The Trane systems are a dream. So quiet and I already see improvements on my electric bill after the first one.
Steven Combest
7 months ago
This company installed my HVAC system in 2019. The system was not heating today and I called them back to diagnosis what was wrong. Before the tech was even 10 ft in the door he was trying to sell me an extended service plan. He then brought up the service plan about 5 more times in the 20 minutes he was there before he handed me an outrageous estimate to replace one exhaust pipe going up through the roof.When I called to pay the service fee I told the representative about this unprofessional act and he immediately interrupted me telling me I was wrong and trying to explain that it was a service plan….Bottom line We will not be using this company again.
Jose and the installation team were polite, efficient and professional. They were careful with our house and left the area clean after the job was completed. We are happy with the result of their work - a cool house.When we bought our new air/heat system, we bought a service program and used it today for a plumbing issue. Chris, the tech, was just as good for a small matter as the crew fir a big installation. We are glad that we do business with Xtreme Air.
Excellent professional service David Salmeron is a knowledgable rep for Extreme services Inc. and did a wonderful job explaining and diagnosing everything! Thank you!
Colt came to our house the same day we called Xtreme Air Services. He was very professional, knowledgeable, and friendly. He took the time to answer all of our questions and did not push us to buy the product.J.D. and his crew Tim, and Smiley, who installed the unit, were very knowledgeable, incredibly friendly, and very professional. They worked so hard and got the A/C unit installed in one day. (We have a two-story house.)We made the right choice selecting Xtreme Air Services and highly recommend them to anyone who needs a new HVAC unit.(Thanks to Josh, another sales technician, for coming by to see us and give us some input about the service and install.)
Mary Kniffin
11 months ago
Mike was on time, professional, & thorough. I had a complete A/C & heating system installed by Xtreme Air last year & have been very pleased with the work that was performed & the Trane unit that I purchased.
Director James is very experienced who pinpointed the issue in a short time and provided solutions immediately. His technicians Mike and Juan are all skillful and finished a complex installation work within a couple of hours that I expected would take at least half day. I really appreciate their service especially in this hot summer day.
Arnet Brantley
3 years ago
This company has been absolutely great from start to finish. The inspection. Was quick, precise, and the technicians very knowledgeable. The follow up was very quick and I was given multiple options and price points to choose from to suit my needs. They were able to do a complete install the same day and it was by no means a small job. The technicians were on time, polite, and took care not to damage anything. The entire team was very knowledgeable and worked quickly. All parts were I stalled beautifully and professionally. 10 out 10 in my book. If you need heating or air these are the guys to do it.
They show up quickly, gave me options for the repairs my system needed, and we're not trying to sell stuff but really help me. Very respectful and friendly. Make me feel like if it was an old friend coming to our rescue . I am very grateful an impress with their service.
The quote process was quick and all people involved from inspections, quoting to installation were friendly, detailed and explained all aspects of the system when completed. I would recommend them to anyone who asks. The fact that the installers take pride in their work and said “we’re available 24/7 if you have any issues” shows the commitment to their work. We couldn’t be happier with the price and the finished product. Thanks!
Ashley Martin
3 years ago
6/21/19 EDIT: I was going to call and talk to the manager or owner, but I wanted to put it as an addition on my original Google review from May 2018.I want to do the OPPOSITE of complain about the employees at this company. Since my original experience of having my old broken system diagnosed and replacing with a brand new, I have had several routine maintenance checks in fall and spring as advised. Most recently, a wire issue in my wall caused the thermostat to glitch and I needed to call for assistance.No issues at all with the system itself, but I wanted to point out that you hire great people. Every person I have spoken to on the phone has been extremely pleasant, and every single technician who has come out has been kind, knowledgeable, respectful, and trustworthy.Christopher, David, and Maxam were the most recent 3 technicians I dealt with and they fully explained all of the things they were checking and did not waste time completing the tasks not to mention were nice to talk to in the meantime.Thank you Xtreme Air- I will happily continue to recommend your companyOriginal post, May 2018: My AC quit working, and had so many problems due to age and neglect that I needed a total replacement. My experience with Xtreme air was great and I'd recommend them to anyone. Brooks came to assess the issues and recommend several solutions that I chose from. It was a huge job and Tony spent extra time and attention to make sure the modifications were done right and we were happy. He gave us excellent advice through the process and made sure we were aware and comfortable with modification so that needed to be done to meet city code. Everything looks and works great and I now have a much more energy efficient, updated and wonderful system. Thanks so much to Tony for spending the extra time to do a fantastic job.
Called to get 2 rough estimate for two complete Trane split systems (XV18 & XV20 Condenser, and two XC80Gas Furnaces) and had so many issues - either they were not certain whether they could get the specific models/parts and on their estimate via email did not specify the models wrote OPTIMUM SYSTEM. I phoned back and told them I needed pricing for each specific part, said ok, but never received anything from them. This company is in disarray and can not trust them on anything. Tried, got a bitter taste, and moved on. Trane should look at this company CLOSELY and remove them as Comfort Specialists.
I recently purchased 2 Trane A/C units from Xtreme Air Services. Brandon and Dusty exceeded our expectations by explaining and monitoring the entire process from the sale to the installation. They both went above and beyond to make sure we received the best experience possible. They also didn't try to oversell us more than what we needed. They laid out all the options available and recommended the best option for our home. During the install Jose and Juan managed the install crew every step of the way to insure the entire job was done correctly. They even made sure to keep 1 unit running at all times so our little ones weren't uncomfortable with the Texas heat. Upon completion of the install I was amazed at how clean they left our attic and home. Special thank you to Brandon and the owner Eddie for making themselves available morning, noon and night to answer any questions we had throughout the process. There's a great deal of competition when it comes to a/c service, and you can't go wrong if you choose Extreme Air Services to do the work. We were extremely satisfied with the quality, value and responsiveness that was provided. Thank you to the entire team at Xtreme Air Services. We are very pleased with our new a/c units and appreciate all your effort. If you are in need of new a/c units or just need a tune up, I'd make sure to give these guys a chance to earn your business. In my opinion you won't be disappointed.
Carol H (Texichic)
a year ago
The technician was friendly and made me feel comfortable having him in my home. He was knowledgeable and found the problem immediately. He knew what to do and explained some options to me. He gave valuable information on keeping my unit running well, changing filters, etc. He was very kind and professional. He had my unit back up and running, helped me get the thermostat back on WiFi so I could use it with my phone. A job well done and much appreciated! Thank you, Christopher!
The folks at Extreme Air were All professional , courteous, and highly qualified for the job. From the time they answered the phone I knew this would be a very good choice of who I used to fix The water leak that was coming out of the condenser panel. Scott took his time but did the job an efficient manager and made sure that everything was working well and that I was very happy With the job that had been done! Excellent excellent excellent company!!!
Cynthia Sterling
5 months ago
As usual, Xtreme Air did good work for a reasonable price. Juan Rangel, Service Tech, was efficient and effective. When you need service you should give them a try.
Sheryl Dudley
7 months ago
Robert was great! He was very professional and took the time to solve my issue. Robert also gave me some great tips!
Jennette Green
a year ago
I can’t speak for the whole company; however, I can speak on my experience with the tech who came named Chris. If he is a representation of the company as a whole, then he is an expert representative. He actually came a day earlier than scheduled. That was awesome because our air conditioner was out. Chris actually took a few minutes of his valuable time to show our grandsons how a multimeter works. That speaks volumes. We put the company and the tech name in our phone. Thanks for a job well done.
I have used Extreme Air on several occasions. Quality work. But this last time I needed them for a quote they did not honor the previous electrician’s quote. They went from a 2000.00 electrical panel update to the price of 4500.00. So be careful and watch for discrepancies in your price quotes.
We have used Xtreme Air twice on two different plumbing related repairs at our house and they are phenomenal. The reception staff is very friendly and helps you get an appointment scheduled either same day or the next day. Both technicians we’ve had have been wonderful both with fixing our plumbing issues and explaining what the problem is and the best options for repair. We have also found Xtreme Air to be very affordable compared to quotes from other plumbers, their prices are fair and don’t break the bank. They have also been able to offer us several options for repair for both of our plumbing issues. If we ever need any more home repairs we will be calling Xtreme Air in the future.
Colton Knighton
a year ago
David came out and within an hour our AC was back up and running! As a first time home owner I was pretty clueless with how everything works he took the time to answer all my questions. I will be a lifetime customer as long as we live in the area. 10/10
William Pedersen
a year ago
our HVAC service technician, Chris Olivas did a great job today on our spring maintenance service! both condensers looked brand new when he was done!
after the great experience with our fall & spring service......we signed up for another year with Xtreme Air Services!
Robert Zimmerman
8 months ago
Just paid $425 to fix a toilet valve with a scheduled appt that took ~1 hour. Was happy to get it fixed but feel I was taken. Will not use again.
Asked about financing. They told me that they wpuld check to see if I was preapproved, they said there was no commitment necessary at that time, then they signed me up for a credit card. Tanked my credit score by adding another line of credit and then removing it. I will never do business with this company again for as long as I live.
Brittanie and Austin Wade
2 years ago
Xtreme Air Services is extremely prompt and reliable. They communicate well, answer calls, and follow up. Our technician, Chris, has been here twice and has been nothing but completely knowledgable and professional. It was nice to be able to request the same technician so they are familiar with my house and family. We have a three month old son and needed some recommendations and answers about our heating and cooling system ASAP. He provided. Thank you to Xtreme Air Services, to Warren (who works the phones) and to Chris.
I felt very comfortable talking with Nick. He was very professional and knowledgeable. He was able to complete the quote while he was here. And I felt he took the time to be thorough in measuring and plotting for the new ductwork. He knew exactly what we needed. Thank you Xtreme Air for sending a professional.
Andrew Hardman
a year ago
Xtreme was able to make it to my house the same day with no extra charge. The service call was the lowest price by far and was waived since other repairs had to be done. They quickly inspected the whole system, found the problem, and fixed it. Robert Thompson was my technician and he was great and personable!
Andrew Petrosino
2 years ago
Fast dispatch, and was informed tech. David on his way.Arrived early and started to work immediatelyto repair Nest Thermostat with which he was very familiar and after careful testing he discovered an external short. He replaced part with a new part and offered us the old part which we threw away.He was very professional and kept us informed at every test We appreciated very much his expertise and friendly manner. I rate this company and this tech 5 STAR s. Truly, AP
They got me scheduled immediately, tech (Brandon), was on time, efficient, worked clean and felt trustworthy. Their prices seem rational, especially given how high tech their customer facing modalities operate. I’m using them again to fix some other problems because I was so pleased with my interactions thus far.
The initial representative, Aaron, was very friendly and knowledgeable. He did not try to oversell me for the equipment and was able to conduct the initial visit the same day that I called. My install was the next day. The two installers got started immediately, wore masks the whole time, filled me in during the process, and made sure that the job was done correctly. Everything was left very clean And they were very thorough.
I can only say that Xtreme Air Services is simply Excellent! We purchased three Trane Heat Pumps from this company after the Texas February 2021 Winter Storm damaged my existing units. Xtreme Air Services Representatives have been so unbelievably Helpful, Dependent, Professional and Understanding. They have provided temporary services to keep my family cool until my ordered units arrive. The manufacturer delayed my order because their plant was damaged during the same storm. I have never in my lifetime worked with a company like Xtreme Air Services. The are my partners not just a company that sold me something. I will always use them and would recommend Xtreme Air Services to anyone with great Pride. It was the best decision we could have made. Words cannot describe the level of Customer Service that this company has demonstrated. This company should be rated with ten stars!!!!!
Nancy Voyles
9 months ago
Robert, the technician was very knowledgeable about my HVAC unit. He quickly found improvements that he recommended and my unit runs much quieter and more efficiently.
They always do a great job. I have used them for different jobs that I needed done.
I have been using their service for a couple of years and never fail me so far. Their price for maintenance is reasonable. They come twice a year and any problems with the unit are covered at no extra charge. I definitely recommend them.
From the call placed at almost 9PM on a Sunday night, to the follow up appointment/inspection almost 2 weeks later, Xtreme Air Services has been TOP NOTCH! With the age of our house/system, we reluctantly knew that we would eventually have to have some work done on our system, but we were moved to action when we noticed that it was colder than it should have been and wasn't getting any warmer. I placed a call to Xtreme, prepared to leave a voicemail requesting a technician visit the next day, but was surprised when someone answered and said they could have someone out that evening to assess the issue. When Brad and Josh arrived, they were very thorough and forthcoming with their assessment. Their recommendations were very informative and on point. We were able to make an appointment for the very next day to have our new system installed.The next day, when the Xtreme technicians Dakota, Kelson, Travis, JD and Tony arrived, during the entire installation, they were respectful, knowledgeable and VERY efficient. They came focused on the job at hand and made every effort not to cause any kind of imposition. I was even able to work from home without interruption, while they completed the job. After completing the job around 2:30pm, the house was back to a comfortable temperature by 4pm.Thank you Xtreme Air Services for your outstanding service from start to finish! It's obvious that we made the RIGHT choice!
Brandon Spencer
2 years ago
We have used Xtreme Air before and I love the fact that you guys send out the same guy every time! He already knew me and about my unit and previous work done to it so it saved a TON of time!The guy who did the work not only answered all my questions fully but he gave a me a lot of helpful information about my unit and what I should do and look for in the future to avoid major issues with it.We also really like you guys because the prices we have had to pay for work done and for just service calls have been super reasonable so like my mom said before we called today that it would take a lot to make us stop using you guys!!Thanks again!!Brandon
Shout out from Lewisville! My elderly neighbor was having issues with her A/C and thermostat for a few weeks and after being ghosted by several other A/C places, Xtreme came by immediately and did a great job. The service man, Brooks quickly diagnosed it as a not-so-simple “smart” thermostat issue and showed us how to fix it. He was knowledgeable, kind, fun, and light-hearted. I would highly recommend them.
Prancing Ninny
2 years ago
We needed a new AC system installed so we got estimates from four different companies. Xtreme was the first company to get a technician, Joey, and a consultant, Brandon, out to our house. They asked questions about what we had and what we wanted, and they took the time to measure the cubic footage of every room themselves with a laser device. They spent the time with us to go over options and what would be best for our home.They were by far the most professional service we contacted, and we would absolutely recommend them if you want the best service possible.
The tech was very professional. He was explaining everything that he was checking and got to the problem quickly. He didn't have the part on his truck which he had to go across town to get one off of another truck. Other than that delay I was impressed with the information provided. I would use them again definitely.
Extreme Air employees are terrific. The management and customer service employees ensure that you get the service you need. The technicians are professional and knowledgeable. They explain what they are doing and why. If parts are needed they explain why. There isn’t any up sell.
I hired this contractor to serve some rental properties. From the beginning it was a disaster. Over the course of a year, they performed several jobs for me:1. Install an interior air handler. They overbid it by $1,200 and then installed it incorrectly and just left. They knew the job wasn't finished but after three days of nobody coming to finish the job and I had to call them several times and threaten to sue them before they finally came back out. Then it still didn't work, and the tech told me the thermostat should have been replaced at the same time. It took several calls to the service manager to get them back out to finish the install.2. During a quote to replace an interior air handler, they asked if they could have their plumber come out and propose a bid on the apartment's water heater. He quoted my wife over $1,200 to fix it (I later found a plumber who did the same work for $200) and when my wife began to ask questions, he became very aggressive with her and the AC techs had to intervene. I told her on the phone to ask him to leave.3. I had purchased an annual service contract for them to come out and service for AC units. So I took a day off of work to meet them. After they didn't show up and several calls, they finally called me and told me the weather was too cold and rainy for them to do the work. This was 2:00 pm. The weather was sunny and 70 degrees. When I called Jake, the service manager, he seemed agitated at my complaint and told me they would refund the service contract cost...that they didn't want to do the maintenance work.4. I had a condenser unit go out and when they sent the tech out to diagnose it, he lost all of the security screws to the security cage. I had to call the service manager Jake, eight times to get it resolved. He kept setting appointments for a tech to come out and source the screws and replace what he damaged. Finally after missing two appointments they simply gave me $50 to replace the screws. But before he offered to reimburse me, he wanted to sell me a condenser, which had already been replaced by another vendor. (it took almost two months to get this resolved.)5. I haven't had any dealings with them for months, yet I still receive appointment confirmations via text message for appointments I've never set. Really, really long text messages.I've dealt with bad contractors before, but never to this extent. Poor work quality and even worse service. I'm glad to have moved on.
I worked with Joseph Smith today, he was early and he had a great attitude. He explained everything so we understood, very friendly, not pushy, worked diligently to get us cool for the evening, dogs are calm around him. Gave us a good discount on our air. We really appreciated his help and concern, would highly recommend. Glad to have him as our technician! Later in the week, Shane and Daryl were very helpful and nice as they worked on installing our new air system. They worked diligently and really took the time to explain to us what they did, how they did it, and how to work with it. Very professional, we would highly recommend them.
They arrived within the hour, troubleshot the system and isolated the fault, had the fix done within 30 minutes and I couldn’t be more pleased. Totally recommend the business. Thanks Corey and David!
It was great and David was very thorough! He told us things that we didn’t know (and we told differently) when we bought the house. We will definitely be using them again! David was great and they were so easy to work with!
Markus Gonser
2 years ago
Xtreme Air Service provides very reliable and professional service. I turned to Xtreme for help after a not so pleasant experience with a different A/C company. Xtreme Air fixed all the deficiencies left by the other company and has won my loyalty. I now use them for my seasonal A/C checkups and highly recommend them. They provide honest input, don’t try to upsell you products or service you don’t need. I love the ease of their scheduling and arrival notifications. If they say they will be there Thursday around noon, they will be there Thursday at noon.
Cesar Alvarado
2 years ago
My wife and I were looking for a great company to help us upgrade our home we just bought. Built in 1984, we got several quotes (8 Companies) to upgrade our A/C. Been researching and getting quotes, I went with Xtreme Air. NO REGRETS. The quote was great, the sales guys were knowledgeable and courteous. They were masks, booties, and cleaned up when the work was done. So impressed, I had them upgrade my electrical panel too. Again, I got other quotes. The whole staff knows what they are talking about and the work is done well, not to mention quickly. Very minor hiccups but anyone who gets major work done and expects everything to be absolutely perfect is dreaming. But all was done right with no extra headache to me at all. I do not understand any negative reviews for this company and the great people working there at all. They put in a new a/c unit, duct work, attic insulation, and a new electrical panel... so far. If I need anything else, this is company I will be contacting. YOU should too.
Christina Jacobs
2 years ago
We have had so many crews out over the past several years. This is by FAR the best service and professionalism we have ever had! Nick was on time, attentive, able to rush out to help get us cool air and honest. We will be using them for years to come! Highly recommend
I contacted them because my airflow inside was terrible. Jasmin and Caleb were very courteous and explained things to me when I asked them about installation. They kept me informed what they were doing. I was very pleased with their work and with Xtreme.I had my maintenance scheduled. They came out and changed filter and explained the other services they proved as well. Even extend my maintenance plan because they had not come out for prior maintenance check up.
I had a broken A/C in the middle of the night. I called Xtreme and asked for help. I had decided to replace my 26 year old unit before they arrived. The sales associate, Mark, was very helpful. After finding the best unit for my very tight space ( behind my condo) he had the installation team here in no time. The installers were very friendly and professional. The price was very fair too. Quality equipment is more important than price. Thanks Xtreme Air Services.
These guys are amazing. Brooks came out and fixed our hvac system he was great and real informative. Had two other companies that came out first and couldn’t figure it out. Brooks figured it out and got us going again and did a fantastic job. would definitely recommend to anyone. we signed up for their maintenance program so definitely will be using them in the future for all needs
Neil Sunderland
5 years ago
Samuel and Charlie did a great job installing our new A/C system. They were extremely diligent in their work and even cleaned up after themselves anytime there was some dirt. My brother worked in the heating and cooling business for over 40 years so I know quality work when I see it and these gentlemen definitely showed pride in their work. I would HIGHLY recommend Xtreme Air Services to anyone. Thank you Xtreme. :-)
Celine Nguyen
3 years ago
We had Art come out and he was the absolutely best. Prior to contacting Xtreme Air Services, we had another company come out who tried to get us to completely replace our units and buy new ones from them. Art reassured us that our problems were a simple fix and quickly got our AC back up running. We are so fortunate that Art is a fair and component technician who actually knows what he’s doing! He came within only a couple hours of us calling despite how busy he is and gave us a great price.
karim sharif
4 months ago
Good people. Great service. I think the price was a bit too much.
I called Xtreme and they were very responsive. Initially gave me a time for a tech to come out but called right back and, with some juggling of their techs, had one to my house within the hour. My tech, Scott Reynolds, was not only personable but gave me so many pointers on how to maintain my system (main one being to CHANGE THE FILTER!) It was much appreciated and valuable! I’m a customer for life!
Timothy Radke
6 months ago
The tech was great, told me what was wrong with my disposal and best ways to take care of it and plumbing. Helpful and great
Marcella Cave
3 years ago
From the first phone call, we received superb service. We were given a free second opinion call which was set up the same day! Then Christopher came to check both air conditioners and sit down with us to present and explain his evaluation. His evaluation agreed with Choice home warranty. As Choice was doing all they could to deny coverage we cancelled our contract and decided to pay out of pocket and have Extreme do the work. Christopher contacted Aaron to come by the same day to discuss financials.Aaron talked to us and listened to our needs. He said we were qualified for both a seniors and a veterans discount along with zero interest for 5 years. Aaron patiently worked with us for several hours. Again we were pleasantly surprised when he said they would be out in the morning to start the installation! First thing next morning a crew of five were at the door. Dakota, Dylan, Kelson, Tristan and Cane worked 10 hours without breaking for lunch. They were professional and gentlemen. It was amazing to see such teamwork and respect. Truly a stellar company. Kudos to all representatives we interacted with.
I originally had the water heater go out, plumber deemed it an electrical issue which it turned out to be. The electrician came out, replaced my breaker for about $250 ($10 part with 20 minutes of labor). The heater worked for 3 days then continuously tripped the circuit. After diagnosing an electrical wiring issue on the water heater myself, one that the plumber was the only one that touched, they quoted me for a full rewiring at $358. I denied promptly and fixed the issue in 12 minutes with $11 worth of stuff from Lowe's. 6 weeks later, still working perfectly with no further issues.My only issue with them is that they did not offer to fix the issue one of their guys unintentionally caused. An unattached ground wire which caused the others to overheat and burn through the pigtails. The manager kindly reached out and apologized. But it was not the most pleasant experience.
Gwen Hamilton
4 years ago
This is an easy 5 star rating. We recently had a new AC system installed. Our system was old and needed to be updated to code. We expected problems. But these guys aced it. The installers were Dakota Andrew, Brandon and James. They were precise and did a fantastic job. They worked together as a team. Their team work was like a team that has spent much time working together like a perfectly executed football play, or a fine tuned orchestra. Unbelievable! Thank you Dakota, Andrew, Brandon, and James, because you all did and amazing job. Xtreme Air was highly recommended to me. Now, I highly recommend them also.
Andrea Wilson
2 years ago
My service technician was named Ocho.He was very thorough and knowledgeable. He was patient and answered my questions then shared hot water tank information clearly so my husband and I could understand things we were not aware of before his visit. He gave us several options to choose from to get us up & running again. I found out about Extreme Air Services through my Ad pages circular. I was very pleased with their services, so I've already shared their information with my neighbors! I'm very happy I found a company that offers a huge variety of services. Thank you for your services
Purchased a new Trane unit and was provided excellent customer service and professional staff! Shane and Charlie walked me through the entire process and provided me with all the necessary information to be able to properly care for the unit. Thank you for good service! From a long time customer.11/26/2019- Ryan was my Service Technician and I can't explain how incredibly happy I was with the service. He took the time to explain everything to me in terms that I would understand. He was patient and followed-up these are things that make working with this company for over the last 5 years- great. Thank you- again Ryan my family and I appreciate your service.
The technician arrived on time and was very professional. He explained every finding in detail and let me know estimates. I really appreciate the service I received today and I will be using this business in the future for my AC/Heating needs!
Marti Laundra
5 years ago
I had a very good experience and recommend this company. The team was polite, informative, and professional. Josh was patient and explained everything in detail and to an understanding I could absorb. Shawn was a great team leader who kept the team motivated to do a good job and kept the area of work clean. The customer service is great, and Jason followed up to ensure I had no problems with my new units. Thanks you team.
Kerry Turk (CaptainTurk)
10 months ago
Cory did another excellent job diagnosing my problem. They came onsite same day of call in the heat of summer. Would most definitely use them again.
Marisa Trevino
a month ago
Very professional & thorough in cleaning filters & units & checking thermostats.
The experience was awesome! Mike came in looked at my homes attic told me what he recommended and provided me a quote in writing within 30min. He was very professional knowledgeable about what his company offers.
Vernon Crumrine
6 years ago
Noticed my heat was out on an early Friday morning in February. I checked on Yelp and ended up calling a local company who had very good reviews, Xtreme Air Services. They came out around noon the same day. Josh Graham, one of their techs, explained to me that the old unit would need to be replaced. He showed me where it was really in bad shape with a rusted out vent and heat exchanger. He even offered to get someone out the same day to install a new system but I opted for Saturday morning. The installers arrived about 9 on Saturday morning as promised and they were finished with the job by a little after 3. Love the new more modern and efficient Trane system; it's about 200% better than the old one, I would definitely say. Financing was easy with no interest for 5 years; Josh was very helpful with that as well. These guys are very, very good and very responsive to your call. They were all friendly, knowledgeable people who listened to all my concerns and who patiently addressed every one of them. I highly recommended this company whether you have a big problem, like I had, or a small one.
Contacted Xtreme Air due to outside unit fan not turning and they were very friendly and responsive; sending a technician out to repair within the hour. The technician was knowledgeable and had the issue resolved within 15 minutes of arrival. Thanks to Extreme Air for getting this done same day in over 100 degree weather!
Very good experience. Got an estimate and install within days of each other. Had two systems go out within days of each other and they were quick to get both replaced.
UPDATE:We received a call from the owner to rectify the issue of not receiving a written estimate from Mark. Thankfully, he scheduled Mike to meet with my husband to give us an estimate. Mike was both professional and proficient. Months ago, he handled a service call for us and I was extremely pleased with his work. At this time, we have not made a decision regarding if we will purchase our new heating/cooling system from Xtreme Services. However, I truly appreciate the effort to rectify our unpleasant experience.2/11/19 original reviewI have never had such an unpleasant experience with Xtreme Air Services as I did yesterday. After a service call, my husband ask for one of their sales reps to come out and give us an estimate on a replacement unit. The rep, Mark, is nothing short of a con artist. After my husband shared that we had estimates from other companies, Mark vehemetely refused to give a written estimate from Xtreme Air Services unless he could see and match the competitor's prices. I was in utter disbelief and asked him to leave our home! Giving a customer a fair price should be a priority regardless of what competitors offer. Needless to say, the verbal quote he gave us was more expensive than the other competitors prices. Additionally, he even verbally quoted a higher price than one of his own coworkers written estimate. Perhaps it's all about the sales now with this company now, but they certainly will NOT ever get business from us again.
We've been clients of Xtreme for the past 4 years and we always receive great customer service. They send a text with a picture and short bio of the technician that will be coming to my home. That really adds a personal touch that I appreciate. They always discuss multiple options for any repair and their pricing is pretty straightforward. I value the customer service and I've cancelled my home warranty plan because I like have the customer relationship with Xtreme. We plan to be repeat customers.
Darren Max Zuchowski
3 years ago
We came home at 6pm during the week to a house at 80F degrees during the warm spring time Texas has been having lately. And figured we were going to be stuck with either having to wait until next day or paying an after-hour premium fee.... but NOPE! This place is totally awesome! Xtreme Air doesn't work to take money at every turn, they work with you and are realistic with everything!Chris O. came out, driving through 6pm traffic (which he said he would be an hour going from Sunnyvale to Forney) and was very prompt. Got here and was super polite and nice. I think he was here for about an hour and a half or two hours, but he had the original problem solved within 15 minutes! But after being nice to let me tag along while he was working on fixing the issue a capacitor not kicking the pump on for the AC), he explained that they did have a yearly maintenance service we could get that would also give us a discount on any parts for repair. And with Xtreme Air being more than just heating and cooling, totally what my wife and I needed for being a new house owner in the area!As I said that was after Chris walked around and checked everything out for our AC, showing me things to keep an eye on and tips to help keep the system running smooth for a long time. I was simply amazed at companies still having that kind of service, and hiring employees who have people skills and feel more like a friend coming over to help out than a big business just offering a service for money in trade.Highly recommend Xtreme Air, and hopefully I won't need them until our fall scheduled maintenance service per the maintenance contract service we purchased before Chris left! We feel that we are in good hands!Also a BIG THANK YOU To Chris for getting us cooled down quickly so our 4 year old daughter didn't get too hot or worked up from the AC not working!!!!!!!!
Ena Martinez
3 months ago
It was a great experience, the technician solve the problem and with a great attitude, excellent service!
Strongly knowledgeable, dependable, friendly, and professional technicians. Most recently, we were assisted by Brandon Bowden. He took plenty of time to explain what was needed and made sure we were fully satisfied with his service and it was done right the first time. In general, Xtreme always provides great follow up. Very satisfied with this company!
Amanda Mitchell
11 months ago
Horrible customer service. Extreme air installed a brand new unit 5 years ago, just had it maintenenced 3 months ago but the air is blowing warm. They can't get here until Friday. Itold them i have a 91 year old grandmother and they recently installed this unit, it should work. Too bad
Charles Weaver
3 years ago
I will not leave any stars because I was disgusted with the service today. Mike is a very skilled technician, so this is not a critique of his character or his professionalism. However, early on I was told that I had to buy filters from Xtreme Air Services, this was a lie, I could’ve bought them from Home Depot or Lowe’s as I found out from Mike. Two, while I’m scheduled to have my filter changed out their dispatch didn’t inform the technician, so he came out here ill-equipped and unable to fulfill maintenance / tune-up. I will place a call with On Time Air and will hope for a better outcome. Consider this my last dollar spent with X-treme Air. Their complete lack of integrity and trying to blindside me with lies is over and done with.
With our 23-year old AC units finally dying, it was time to replace them. Xtreme Air offered a very good deal on 2 new Trane units and everything (other than existing ducting) was replaced in one day (we had 105 degrees heat index that day) by 2 of their employees. We got the quote on Wednesday and the work was done the next day! Great service!
Thank you for sending Mr. Joseph Smith, he's simply the most professional, knowledgeable, and respectful technician in this company. He identified the issue with my unit and proceeded to fix it with extreme care. Once the issue was fixed, he took the time to answer all of my questions and encouraged me to contact the company if I needed further assistance. I highly recommend Xtreme Air Services, especially Mr. Joseph Smith!
Henry Townsend
a year ago
David was our Service Tech. This guy was thorough and knowledgeable. He takes the time to go over any issues and explain what needs to be done to repair the issues. More importantly, he took the time to cover potential issues and challenges and offered advice on staying in front of those problematic areas. Highly recommend this company as well as David!
Our 27-year old AC unit finally died, and since we couldn't even order parts for it anymore, we decided to take the plunge and invest in new AC units, both upstairs and down. We had SEVEN different companies come out and give us estimates, and we ultimately went with Xtreme. Their employees were confidence-inspiring and explained the process thoroughly. A couple days later, we're sitting here in our cool house with things left even cleaner than they were before the installation techs came in to work. John, Dakota, Napoleon, and Martin were great. So polite and respectful, and I had no reservations about running errands and leaving them at the house to work. I was nothing but impressed by what I've seen so far, but the installation is only the beginning.... I'm counting on the follow-up service and the AC performance measuring up to the expectations that Xtreme has set for me. Thanks guys!
W. Kenneth Hall
a year ago
Prices for. Service and parts were incredibly high and technician had marginal social skills. Regretted my choice of using them and certainly would not recommend them
Antwan Edwards
3 years ago
I'm really impressed with the service. Not only was I able to get same day service after a holiday, but from the rep that answered the phone to the tech (Jason) that showed up at the door, it is evident that Xtreme Air prides themselves on Quality Service.Just like the reviews I poured over, my tech was professional, courteous and knowledgeable. Jason carefully explained the problem along with options to resolve.I no know they also offer a variety of other household services and look forward to working with them in the future.
Tina Peterson
3 years ago
They respond quickly and arrived on time. However, the a/c tech seemed unsure of everything he recommended and the service he did end up performing. He installed a new defrost board and sensor, which we may or may not have needed. 2 days later, entire system froze up. He came again, added a pound of freon, said he couldn't detect leaks and tried very hard each time to talk us into this warranty (his words) that they provide. Turns out it's not even a warranty at all as he described. Once we called the office, we found out it's just a maintenance plan. The lady who answered the phone got a bit snippy about it not being a warranty, then put us on hold for a second and never came back to our call. Also, 2 days later, system froze up yet again. (We ended up needing a new blower which we hired another company to perform).We also had a guy from Xreme come out to get an estimate for new siding. He came on Saturday 4/25/20 and said he'd give us an estimate by Monday. Here it is Wednesday...no communication from him at all.
Xtreme Air Services is first class from start to finish. They came out and gave a very thorough description of what I needed, a/c & Heater unit,The old one had out lived itself. They were very honest about the cost. The installation only took one day, in fact same day service which was great. The installers were here on time, and finished the job the same day. They were extremely nice, courteous, clean and very respectful. They made sure everything worked properly, and then showing me how to use everything. I look forward to working with them in the future and would highly recommend them. Thanks !
I just wanted to let you all know that Xtreme Air was extremely timely and responsive to my air conditioning issue today. Mike is very friendly and knowledgeable. I will plan to use your company in the future next time I have an HVAC need. Keep up the good work!
Was sent a text to follow technicians arrival. Technician arrived quickly, made the repairs, taught us about better upkeep and was finished within the hour. Mike was personable, knowledgeable and efficient. Happy with the outcome and even happier to have cold air again.
Michael Stanley
2 years ago
The technician quoted me a price that was twice the charge of a more reputable company. When I pointed out that his repair was higher than a new condenser unit. He said the new unit would be incompatible.As this charlatan left, another company came by. They quoted a price with the same repairs that was exactly 50% of the xtreme clown. Furthermore, they guaranteed their work, and were finished in one hour.While my unit was being repaired, Xtreme called me to ask if I was interested in a special price for a complete unit! Do notwaste your time or money with this company.
We decided to get a second opinion on our AC situation and we are so thankful that we did. Josh was our consultant to inspect our air conditioning system and wanted to make sure that my husband was next to him to see and explain everything first hand. Josh noticed that the technician from the company used the day before did not reconnect the carbon monoxide piece so If we would have accidentally ran the heating system instead of the AC, we could have died. Completely incompetent error on that techs part and beyond frightening to think what could have happened, especially since we did not make any plans with that tech to come back out to fix the initial problem. We are extremely thankful to Josh for catching this and pointing this out to us. Aside from possibly saving our lives, he was polite and professional. He walked us through every step and scenario and sat down with us to explain all of our options. He was patient with all of our questions and never rushed us or made us feel like he had somewhere else to be. Going forward, we will never use another company, ever. He's been in the business for years and is highly skilled in this industry, I couldn't ask for a better service technician. I would greatly recommend Xtreme Air Services for your needs, but more importantly ask for Josh.
Matthew was exceptional, kind, and quickly solved our problem!
Anthony was very profesional,honest,and had great service.He explained what he was working on,and not another pushy sales person.I would highly reccomend this Company for your AC needs and they also work on other things too.
Josh did a great job explaining what my options were prior to installing a new furnace/AC system. The work was completed in one day and the techs did a very thorough job with the install. Josh came back out and inspected the job the following day and answered all questions and also helped ensure that new thermostat was setup properly. I was very impressed with their professionalism and the quality of work that was done.
I was able to get a service appointment very quickly. Art was thorough in his check of my system and made sure I understood what the problem was. Mark was able to find a new system for me that fit both my small utility closet and my small pocketbook. It was a good experience overall.
I would like to thank Xtreme Air for their great service, quality of work, and customer service. Chad was wonderful at explaining the equipment , the install process and the post install expectations. Chad and Xtreme Air did an exceptional job in dealing with us and our needs. The install crew that Chad had come out were absolutely wonderful. They answered all of our questions, got the job done quickly, went the extra mile and trimmed out the new furnace and made it look better than we ever thought it could. Many thanks to James, Tony, Chad, Eddy and the entire Xtreme Air Services Crew for their caring and professionalism. (We are both elderly and disabled and Xtreme made us feel very important.) I would highly recommend this company to any and everyone after the experiences we have had with them. Thanks Chad!
We have two a/c units, one for upstairs and one for down. our upstairs unit was not working and they came out and instead of verifying which unit controlled the upstairs (the attic unit is the same as the compressor so it would have been a pretty easy task) they depended on my husband who has not lived here that long. he just said he thought it was a particular unit but wasn't sure. So, they never checked to see which thermostat controlled the upstairs unit and ended up charging $1400 to completely rewire the compressor to the attic unit because they said it wasn't getting an power. they completed their job, i got home from work and there was still no a/c upstairs so i called them and they came back out and argued with me that they fixed the right unit. I actually had to show them why what they did was on the wrong unit and that if they had just checked, they could tell the down'stairs unit was working. they argued with me until i told them to please follow me so i could show them and i also asked if they didn't check to see if the attic unit matched the compressor on which they were working and they had some excuse about they don't always match, but wouldn't one verify before doing anything??? They took about 15 minutes to actually fix the correct unit so it was probably the capacitor so I spent $1400 for what should have cost no more than $175. They never took responsibility for fixing the wrong unit, never offered a refund even when asked and i think this is a horrible way to do business. Don't ever assume anything if you are a professional, you should always know what you are doing and verify everything. this is not a professional way to do business unless you are just ripping off your customers. please don't waste your money because they won't admit when they have screwed up and take responsibility. We are senior citizens and were totally ripped off.
I hired this company to install a new AC system for one of my rental properties. My wife and I were under the impression that NEW ducts/vents were going to be installed since I was charged $8500 for a whole NEW system. The ducts/vents were not replaced with new ones, they left my old ducts/vents work instead. Robert and Mike were rude and unprofessional with the service. 1.Maxum didn't do a follow up with a final walk through inspection as he had promised. 2. They made my wife drive to a local Home Depot to buy a walkway filter because the company didn't have any available. 3.They are now saying the house needs insulation. 4.The owner recommended other resolutions instead of correcting their poor service. I used this company based on reviews and a friendly referral but it was by far the worst experience. Please be careful with this company.
We are awaiting a quote.The Rep was very thorough with many option..he explained everything that was going to be needed and what they would do.. I was very comfortable with this company..now let's see if they can accommodate my monthly finance availabilty
Brian Christensen
a year ago
David was great! Professional and knowledgeable, he got our AC back up in no time. The people working the phones were also very helpful and easy to actually get ahold of. Great communication and great service!
caitlin foley
4 years ago
Our heat went out on a Saturday morning. I’m almost 6 months pregnant with a one year old son. They let us know a time window of when they would arrive and texted with 30 minute notice. The first two gentlemen that came by inspected our unit and let us know the cost to repair immediately but also informed us of how long our unit would be up to code compared with the cost of repair, cost of replacement and impact on our utility bills. Our house was a flip house and our unit was old. We chose to go with replacement. Those two men were super friendly and helpful (I wish I could remember their names). They set us up for financing in minutes and let us know if they couldn’t do the complete install, they would make sure it would work until they could since there is a baby and pregnant woman in the home. They were able to schedule our install for the same day.Less than two hours later we received a call that our technicians were on their way. Shane and Dakota were very respectful, helpful, thorough and friendly. They explained what they were doing before, while and after. They said the install could take up to 12 hours! We have a rambunctious one year old son and even trying our best, I know at times he was still in their way. They never once seemed bothered by it and even engaged with him while explaining the process to us. They went above and beyond to answer and fix any questions and problems we had. They were done hours before we expected and helped us set up our new thermostat and cleaning schedule. They had to remove a door and trim to access our unit and set up an appointment with their carpenter to have it fixed after doing their best to put it back just because I asked to keep it covered from my son.I would highly recommend them to any friends and family that are needing any work done.
I went to three different AC companies and they had the best prices and everyone I talked to was professional and knowledgeable. They installed the systems (2 Trane XV complete systems) with no issues and are coming out again to review the install to make sure there were no items overlooked. I am very happy with the product and the service so far. Definitely recommend them to anyone looking fo a complete system or repair.
I’ve used Xtreme to install new AC units at two different homes over the past 6 years and they do a great job. If you have any concerns they will address them.I’ve also used them to address a minor electrical concern I had and they explained the issue and took care of it quickly
William Hinkley
3 years ago
The service person came to our home quickly and was neat and friendly, however he was reluctant to repair our system. He seemed more interested in selling us a new system and did not attempt to do repairs or give an estimate of repairs. The problem seemed fixable but he did not want to try. Another person called me saying he was doing a follow up customer satisfaction call. He ended up arguing with me about selling a new system explaining that they knew better than me what was best for me in the end. Recommend that you don't call them for repairs, only if you want to purchase a new system.
Michele Zaffarano
2 years ago
Aaron called before arrival to see if he could come early. When he arrived he was clean, polite, knowledgeable, and very professional. He explained the process of the installation. The price was in budget and I agreed with their terms and have hired them to install my mini split HVAC unit on Monday.
Joseph R Burton
3 years ago
The technician definitely earned this rating. He answered my questions and provided additional input to me to ensure that I had a thorough understanding of the inspection that he had done. He went over things point by point so that I was clear on each and every step.I would be comfortable in recommending this technician and the company to family and friends. They are honest and trustworthy. The technician did not try to sell me a lot of things that are not needed. He showed me the things that he indicated would be of benefit to us. That was very important to me.Again, the five star rating was indeed earned. Great job!
Diane Harrington
3 years ago
I found this company online and did my research about them as well as called 3-4 other companies for estimates to come out for repair of my AC unit. I appreciated their quick diagnosis, the options they presented, and what I discerned to be honesty and integrity with each person including the technicians, the salesman, the installers, the inspection team, the clerical office follow up with phone calls and paperwork to assure my satisfaction. I also enjoyed their quick response when I had a problem to get it fixed ASAP so I would heartily refer them as I did to another friend who used them this week for her new AC unit. Today I used them again after getting 4 more estimates from other companies in the garage door repair/ installation business and had a new garage door put in. Also, my rod iron fence was repaired because these are conscientious people. They are diligent and they get the job done. Their prices in the marketplace for this industry are far superior with excellent warranties so I am a very satisfied customer and will trust them for any further need that I should encounter in the future with all the other services they provide. Thank you Xtreme.
Extreme Air addressed a multitude of issues quickly and correctly. The technicians were clean and courteous. I was notified by text when they were on their way. They were prepared when they arrived and were able to resolve my issues very quickly.It is very convenient to have a service company that can provide such a wide range of service, from HVAC, electrical, plumbing, and roofing.
Michael Williamson
3 years ago
Just had a new Trane 16 seer system installed by Xtreme's Shane and Brandon techs. The removal of the old system and replacement was done within the day and went very smoothly. They took great care to not damage walls, floors, etc., while moving the units from and to the attic of our 2-story home. They reviewed the new system with me to point out the features and operate the new smart thermostat. I was pleased and impressed by the professional and complete service provide by their techs. The new system is working great, and I am very happy with this purchase.Additional comment: I had a second unit put in later that week. Again the installation and workmanship was great. With my first bill since having the units put in, my electric bill was over $50 lower. Their f/u representative was here today to recheck that all was in order, and to answer any questions. Checked out with no problems. Signed up for their annual servicing. Good people to work with that do a superior and high quality job.Christopher with Xtreme performed my spring maintenance that I signed up for last year. I was impressed with the thoroughness that he used in making sure my air conditioning would be operating optimally. He explained everything that he did during his 2+ hours cleaning the drains, adding refrigerant, rechecking the wiring, and ensuring that the system was in perfect condition for our spring needs. I am totally pleased with the results of this service call.Had my fall maintenance visit by Jason. Received a call the morning of the visit he was arriving as scheduled. Jason checked out my whole heating system and reported that there were no error codes and everything was working fine. The call lasted about 45 minutes. I continue to be very pleased with their maintenance program.
I called xtreme air when my air conditioner stoped working. They sent Mike, who came in about one hour. He checked the compressor and found that it was ok. The problem was with the thermostat . Mike adjusted the wires, and worked.I'm very happy with the service. Mike did a good job and only charged me $39.95. I will recommend Xtreme Air to anyone who needs a/c service.Albert Levy
Frank and Sharon Garcia
3 years ago
This was the best experience we have had with any air conditioning company! This was from sales with Josh and his team to installation with JD and his team. They were professional courteous and respectful during the entire project. I recommend Xtreme Air highly I give the 5 Stars, would give more if possible!
Excellent service and extremely fast response. Came out right away after my initial phone call and fixed my AC ductwork. Even gave recommendations for future work without trying to up sell. Service guys and diagnostic tech were very knowledge and polite, did a great job and even installed a new grille to the vent. Highly recommended if you need service!
Kimberly Skidmore
5 years ago
My experience with Xtreme Air was very good! Their customer service was great. The quality of work is great. They have fair pricing. I would like to thank Robert and Paul. They didn't leave us waiting for them to arrive. They had everything up and running great before I knew it and they kept everything nice and clean. I had no questions or concerns when they left! I definetly recommend Xtreme Air and will to all friends and family. Thanks!
Kelly Villarreal
5 years ago
Xtreme Air Service was outstanding. After deciding to replace our AC and heater, I met with over six companies to compare prices and service. Lindel is very service oriented and gave us a great price and answered all of my many questions. The installation team (Shane, Toni, Matt and Justin) were professional and took the time to explain the process as well as how the unit worked. I not only have a great new AC and heater, but a company that responds to service calls 24 hours a day. It was a great experience!
Great customer service and very professional. Marcus is great! Very prompt and courteous. Explained everything he needed to do and gave estimate before starting. Prices are very competitive. Have used Xtreme/Marcus twice now and will definitely be calling them again for any future needs.
I had an absolutely amazing experience with Xtreme Air Services. I had previously worked with another HVAC company for several years. I had never truly been happy with their services but didn’t want to take the chance on being disappointed with another company. I’m so glad I finally did. Art with Xtreme Air came out and completely made my day. He arrived during the time that was expected, educated me on my issue and how to prevent it in the future, and then took care of the problem pretty quickly. He also signed me up to receive a couple maintenance checks during the year for a third of what my previous company charged. I’m so glad I made the switch and look forward to working with them in the future, hopefully just for maintenance.
Alberto Martinez
3 years ago
Jose N. and his crew did outstanding work today.Jose ran all duct work while the guys worked hard ALL day connecting the new unit. The crew worked clean and cleaned up after themselves as they went. Everyone was very polite and had an answer to every question we had. I highly recommend Xtreme Air Services and you'll be lucky and in good hands if Jose N. and his crew arrive at your home. Also, thanks to David S for fixing our old unit to work overnight last night until the new unit arrived. Thank you Mark W. for walking us through all the paperwork and getting the ball rolling for the new unit.
Anthony Mitchell
2 years ago
The service technician, Nick, was extremely courteous, professional, technically competent, and demonstrated excellent knowledge, experience, and outstanding customer service and communicative skills. He was also very mindful of the COVID-19 pandemic and was prepared to wear his mask accordingly. I highly recommend him and Xtreme Air for any of the services they offer and provide. My wife and I are licensed professionals (Real Estate and Home Inspection) and we're going to share Nick and Xtreme Air to all of our customers and clients who need any of their services. They're also very honest with their pricing.
Debbie Benedek
5 years ago
Xtreme Air Services deserves a 5 star rating. I was in the market to replace my HVAC that was 36 years old! I did my due diligence getting bids from 4 different companies. Xtreme Air was not the least expensive of all my bids. But they were competitive. I selected them based on their product selection, knowledge, thoroughness and professionalism. I also like that they are family owned. During the bidding stage, Chad answered every question and detailed the installation process. I thank him for walking me through how the system was going to work and how its efficiency would save me money on my utility bills. The install crews, under the competent and polite direction of Roland, did a great job. Chad and the entire Xtreme team were focused on solving some of the cooling issues that were a particular challenge in my home. I appreciated that they took great care to insure all was running properly prior to their departure. Chad followed up after the install to see that all was done according to their high standards. Overall, I am extremely pleased with Xtreme's technical expertise, respect and professionalism. I would highly recommend them.Update: I recently had service calls from Sam H. and Brooks. Both did an exemplary job and went over and above to insure my system was working properly. In addition, they do an excellent job of interacting and explaining everything I need to know during the service call. Both Sam and Brooks went above and beyond. I think that Xtreme Air has one of the most prompt, responsive customer service systems I have ever experienced with any company. When I call I get immediate assistance. And they are available 24/7 to take calls. I am very happy that I selected Xtreme Air for my HVAC provider. I would give them a 5 star rating for the second time and recommend them to everyone. Their people are well trained professionals and genuinely care about their customers.
Scam artist techs, they work on commission. They Can't even send a invoice to show what there charging for . Ac unit is under 2 years old. Complete bs by tech on what they want to charge.
Howard Ellsworth
3 years ago
From start to finish the crew was great. Brandon Shupak and Josh Graham came out on time to inspect my hone for a new HVAC system and the next day Jose Navarro and his crew came out and did the install. Cleaned up after themselves and did a great job installing the system. Allowed me to check everything before they left. Very professional all around. Office personnel were very nice and helpful as well. Great job.
Had a new system installed and could not have had a better experience. The team who prepared the quote arrived the next day and the system was that weekend. The installers were efficient, clean, respectful and competent. Follow up by staff to ensure all went well has been remarkable. This is a company that stands by their commitment to service. Highly recommend.
After being without an air conditioner in the middle of the summer due to a terrible home warranty company (AHS) and the awful contractors they sent out, I gave up and decided to contact Xtreme Air Services. Their office responded almost immediately. John was my salesperson and Zach came out with his team for the installation. I was extremely pleased with their service, honesty, and professionalism during the entire process. I will wholeheartedly recommend this company without hesitation to anyone looking for help.
Alyscia Durham
a year ago
I was having issues with Ac unit so I decided to try this company. Not only were they courteous but they were quick to get me in. They kept me updated on the arrival of technician. Scott was a great technician. He was polite abs very thorough. I would recommend this company
C21 JF Ellis County
3 years ago
Xtreme Air was great! They quoted the job (lower price than others) and once we scheduled them to do the job, they were here on time, professional and courteous, and got the new unit installed quickly. I would use them again when needed.
Marcia Ascanio
3 years ago
Their service Personnel is on time, they protect their feet from the home, they're very meticulous and they do a great job for a very reasonable price. I did a lot of research before I installed my two units and hired them on for maintenance service.... they are reachable at times of emergencies and accountable, look forward to the future with this company... I am an Architect and exposed to many companies, highly recommend this one....
Aaron Escamilla
3 years ago
Our AC went out and I called Xtreme Air. They immediate got us an appointment and someone was at our house within a few hours. The technician was friendly and thoroughly explained what had happened. He also checked our inside unit to make sure there were no other problems. I would recommend them to anyone. What a great company.
Darby DeLorenzo
2 years ago
Professional, courteous, knowledgeable, quick and good quality work. Didn't realize after we utilized their service once we had free check ups. Glad they reminded me! Will continue to use this company for sure!
Awesome, awesome, awesome!!! First, I want to point out that I rarely write reviews. However, I truly believe these guys were amazing! Kelson, Dakota, and Michael were very professional. It was really hot outside and inside my house when they came in to install a new unit. They just kept working making sure everything was good and looking neat. They cleaned up after themselves even though I told them I could do it later. After everything was done they took us outside and showed us what they had done step by step and explained everything in detail. We have not been more impressed by a company than we were with these guys!! Again they were truly amazing and I want to thank them for a PERFECT job done!!
Super efficient company! Robert T. sent over a team of guys to do a quote for my friend and they were honest and professional, hard to find a company like that these days! They were thorough and non-pressuring at all. This is 100% a company I would use and trust very much, way to go Xtreme Air services and Robert T. is the BEST!
Matt Faulkner
4 years ago
Thanks to This amazing company my family didn’t suffer long. On a Friday my AC unit outside had burnt up after 15yrs this company was recommended to me by friends. I contacted Lindel who got me approved for my new unit and on a Saturday had Ryan Cox one of his lead techs come install it with a couple other workers. They were all professional and polite. They worked quickly to ensure we didn’t go without AC while the hot heat of Texas was beating down on us. I’d recommend the company and staff to anyone for AC or Heat needs!
Was surprised when I was given a cost estimate for thousands of dollars, but was then informed it was for add-on air purifier equipment that was not required. Also, he was not aware of my equipment’s warranty. This new Trane should have had a 15 year warranty. He could not verify that. Service and professionalism was great otherwise.
We interviewed more than 5 companies, big and small, about fixing our A/C or installing two new units. Chad was excellent in explaining and gave us all the options with the real low-down on everything. This guy even called me from his vacation in Hawaii to make sure things were being done how I wanted them! The crew that came out were amazing including Rolland, Tony, Brandon, Kelson, and Andrew. They were all very polite, and would answer any question we had. They told us everything we needed to do for our new units and showed us. They installed two full units in less than a full day, and cleaned up nicely before they left. I am very impressed with the quality and efficiency of the entire project. Thank you for proving that excellent companies do exist!
UPDATEArturo L. came out and did the maintenance on our unit today. He is very professional and takes pride in his work. Checked and double checked everything and assured us that the unit is running great!Xtreme Air, be proud that you have him as an employee and is making you look good.Keep up the GREAT work Arturo!Well, where do I start? Bought a house and 9 months into it, we found out we needed a new A/C system. I did my usual three quotes and was about to make my decision when the wife texted me a picture of their ad in the paper from several months ago. It was like a sign! Set up an appointment for next day and Chad came out and explained our options very thoroughly. One thing I could say is that every other quote was within a $100 difference Xtreme Air was actually slightly higher. The reason we chose Xtreme Air was we liked the choices, Chad taking the time to explain everything and the 5 star rating they have received and how hard they worked to obtain them. The install team came out and did a very professional job. We've been enjoying our system for about a few weeks now. No more sweating at night and no more humidity. Didn't realize what we were missing. Their follow up has been good although my schedule was conflicting whenever they had an opening. Chad came out for the follow up and made sure everything was done correctly and even took the time to give me suggestions on a set schedule and temperature for optimal working conditions. Great warranty, great product and great customer service!! Chad, thanks for everything and look forward to doing more business with you. Fernando F.
David Waddell Jr
4 years ago
We had our upstairs AC Unit die on us recently and I reached out to Xtreme Air Services again, as they replaced the downstairs unit which died on us last year. Their install team of Ryan, Dakota, and Tony came in and did a stellar job throughout the install process.The pricing was fair and explained concisely and clearly. We had such a great experience before we didn't see a reason to shop anywhere else. XtremeAir Services will definitely be at the top of the list should we need any of the services they offer in the future.Thanks again!
Margaret Alvis
2 years ago
I called Xtreme Air to repair my air conditioner. They offered me a same day appointment and were here at the time they said they would be. This was my first time using this company and I am definitely using them again. Mike Maxam was my repair technician. He was amazing. He was so honest. He could have told me a $1000 part was out and I would not have known the difference. Apparently when I changed the filter earlier in the week I knocked a wire out of place. Mike immediately knew what the problem was and he had it repaired in a couple of minutes. My husband had passed away recently and this was my first time I had to contact a company to have something repaired. My husband always handled all of this. I was expecting a huge bill. Boy was I pleasantly surprised. I also got a quote to repair a 2nd unit we have upstairs. We primarily live downstairs and replacing that unit had not been a priority with my husband so sick. I will definitely be using Xtreme Air to replace the upstairs unit any for repairs and maintenance. I highly recommend Xtreme Air and Mike Maxam. I will definitely be requesting Mike even if I have to wait a little longer for him. Woman and the elderly can use Xtreme Air with confidence that they will not be taken advantage of. Such an honest repair technician and company. Honesty and integrity are sometimes hard to come by. Thank you Mike!
Jack Loteryman
a year ago
Great service. a couple of months ago I needed to replace an older Freon unit in my home. I was assisted by a professional in selecting the most efficient unit for my home that was within my budget. I did not feel any pressure to buy during the selection process. When the technicians arrived they were efficient and kept the house clean throughout the installation process. I decided to sign an annual maintenance agreement with Xtreme Air Services - I've had my first house call and I am just as pleased.
We had a second opinion on a furnace leak and while it’s 25 years old, the furnace is not leaking. Thanks to the xtreme guys for their thorough work. We plan to replace the furnace later this month.
Xtreme Air came out and gave us a free second opinion which saved us $5000.Everyone that came out to our house was very professional and did a great job. I had them install a new Trane air system and they did it quick and did a great job. Then a few hours later they sent a person to check the new install to make sure it was done correctly. The new unit works great. I highly recommend Xtreme Air.
Steven Janeway
a year ago
Actually arrived early, worked diligently to isolate the problem, identify parts and repairs needed. Very knowledgeable and professional service. We started a maintenance service contract with them as a result.
Linda Malcolm
3 years ago
I just had my Carrier heating unit inspected for any problems it might have prior to using it this winter and the technician, Chris Olivas, was just wonderful. He inspected the unit thoroughly and talked to me about its condition and gave me an honest appraisal of what repairs could be made to extend the life of my 13 year old unit. I bought my A/C unit from Xtreme Air Services back in 2013 and I will purchase a new heating unit from them when the time comes. I will definitely ask for Chris again when I need any additional servicing or repairs on either unit. He was friendly, knowledgeable, and honest. I give him and Xtreme Air Services 5 stars!
I had great service from three different employees. First, Josh came out and helped me get my air conditioner working and also set me up for other work I wanted done. He was great. Very personable, polite, knowledgeable and it was great getting my air back up and running in a timely manner.Then two other employees, Jake and Xavior came and made a change I was wanting to help get air to a couple of rooms that weren't getting much air. They, also, were very good and I felt very confident that I was getting exactly what I needed. Congrats to all three for making a little ole lady comfortable.
Zach Johnston
3 years ago
We brought in 6 comp ones to quote in our HVAC replacement and decided to go with Xtreme. They were competitive, knowledgeable and not pressuring at all. The install team was out the next day and 24 hours later we have a perfectly new system in place. It’s refreshing when things work the way they are supposed too, I’d highly recommend their company. Dakota and Napo were great on the install as was Josh for the sales side.
Stephanie Turner
a year ago
These guys are always on top of things. They are great at scheduling, communicating, and fixing everything. They are so friendly and professional. I know we are in good hands with our AC and heat. In Texas, that is saying a lot! I highly recommend!
Benjamin Unger
11 months ago
They were on time, knowledgeable and professional. This is not the first time I’ve done business with X-Treme air and I would recommend them to anyone that needs a dependable Air Conditioning company!
I had an a/c problem and Xtreme Air Services handled it quickly and VERY PROFESSIONALLY! The service tech, Brandon, was knowledgeable and thorough, quickly diagnosing and fixing the problem. The contact person Ryan was also a pleasure, making my problem feel personal. Thank you Xtreme Air!
Paul Tathiah
9 months ago
The technician was good but the charge was outrageous.The drain pipe in the a/c was clogged and to blow it out,which took 10 minutes, I was charged $252 plus a service fee of $39.95.Makes me hesitant to call them again if there is a need.
Extreme Air Service is my new to go company they do it all . I called to schedule an appointment customer service was awesome very nice .They came right away the next day my AC was not cooling. I was scheduled with Juan Rangel he was very polite and on point very educated knows what he is doing explained everything to me gave me a great quote and was able to help me. I can recommend him and the company to anyone that needs the job done right . I am very pleased with this company .
Josh and Brandon came to our house inspect our two heaters before winter comes on Nov 7. They found out and showed me there was a leak on the heater. Our units were 9 years old and we decided to replace new ones. Josh sent the installation team (JR, Paul and Moe) to our house in the afternoon and installed the Trane units.The installation team was very professional and efficient. They did a very good job and cleaned the attic for us also. We used Xtreme Air before, replaced our two AC compressor and coil. We trust them and happy to give them good reviews.
Lisa Patterson
5 years ago
Excellent company with a great reputation! We were impressed by their knowledgeable staff, high-quality products, workmanship and easy payment options. We couldn't be happier with the new HVAC system that Xtreme Air Services installed - it runs like a dream and has improved both the environment and value of our home!
Marwan Halabi
3 years ago
I am extremely happy with the work and the cost. Maxim was very helpful, and Robert did a great job installing it, his team finished the installation on time as promised, and they were very courteous. I highly recommend Xtreme Air Services.
The tech David Salmeron was very professional, he came out twice because the part had to be ordered. He made sure was AC was functioning until the part came in. Today, he replaced the leaky part and my AC is working great. Thank you for taking care of this with urgency. Will gladly recommend Xtreme Air Services.
Texas Scorpion
6 years ago
The gentleman who came out to my home was courteous and thorough. He was able to get my plumbing issue resolved, provided me with a camera inspection which revealed the cause of the problem and even gave me an estimate for repairs. I would certainly use Xtreme Air Services again and recommend them to anyone. But what really impressed me was the follow-up call to ensure that everything went well and that I was satisfied. That shows me that THIS COMPANY truly cares!
Michael was on time, pleasant and professional. He was thorough by checking all aspects of both heating units. I recommend him and Xtreme Air.
Victoria Hewes
7 years ago
We had our 1st consultation on Saturday. My husband works all week and it was nice to have such a courteous and knowledgeable tech come out on Saturday. Justin explained everything in terms we could understand, and all the pricing was given to us ahead of time. We were able to have the installers, Jake and Xavior come on Monday and put our new system in. They were so professional and had our new system up and running in no time. I love this company. Thank you guys.
Town East Dental Group
a year ago
Juan is a very professional and skilled electrician. He is always friendly and helpful! We are so thankful that he allowed us to be able to care for our patients today!!
Robert was absolutely fantastic. Helpful, courteous, knowledgeable, and explained the issue with my AC condenser. Their prices are reasonable and a great value for the great service provided. 10/10.
Three Hundred girls
3 years ago
Such a wonderful Company. My AC went out on a Friday night and Aaron was right over to help. He talked with me and showed me my options . He was so helpful and kind. As promised he had a crew out here the next morning to install my new Trane unit. Everyone with Xtreme Air Services is AMAZING!!
Bur Tro (ShortDarkandStout)
3 years ago
Called this company out since they seem to mail out flyers promoting their services all the time, but never again. Not even 5 minutes of being in my house did the tech guy become a sales person . Said my A.C was done and there was nothing that could be done. Starting pitching everything possible to get me to agree on a new A.C unit. Told him no thanks called a different company, told me my coils were dirty an how to clean them. All it cost me was about 100$ and now my AC is working great
Barbara Jarvis
10 months ago
I received very prompt courteous response from the call center. Technician was on time, professional and explained everything in detail. Cost of repair was upfront and no surprises.
William David Bridgman
2 years ago
They were very professional, ontime, very knowledgeable and offered great advice. Will definitely be using them again for other services that they offer! Nick Smith was the tech that worked on my a/c unit. I would recommend him for your HVAC needs!
David is very professional, competent and works for customers best. Appreciated!
Sharon Hartdegen
5 years ago
When our downstairs AC stopped working recently, we called Xtreme Air Services. We had never used them before, but they had good reviews and we were pleased with their service. Their technician (Brooks) came out and everything was fixed in a timely efficient manner. He was very professional and knowledgeable.
My heater was not working yesterday which was Sunday. They offered to come out on that day but I told them that Monday was fine. Ryan came out on time Monday and found the outside unit had a blown motor. He walked me through the process the whole way! Thank God it was under warranty as well....Great folks!
Anthony Stevens
6 years ago
Josh(sales), Tony (and installation crew), and Joseph (follow-up service call technician) installed my new AC and heating system and did a great job. They were courteous, quick, efficient, knowledge, and provided a professional installation service. I would recommend them for AC and heating service and installation.
Stephanie Bergakker
3 years ago
Dusty and Brandon were our salesmen. We knew we had to get a new unit as our unit was 40 years ago and they made the selection process and walking us through the best deals seamless for us. They are very knowledgeable about ac unite. We look forward to working with them for many more years. Thank you both!
I tell you what, my wife got home at 6:00 pm on a Friday evening and the A/C was not working. She called Xtreme Air Services and the person that helped her on the phone was so nice and quick to say we'll get someone out there right way and by the time I got home he was already there and about had the system running already. Chris Olivas was our technician and he was so polite, courteous, respectful and friendly he made both of us feel right at ease. If all of your employees carry themselves as this young man does and treat customers the way he does your company will always be extremely successful. Very impressed and will recommend ya'll very highly. If I could I would give Chris and Xtreme Air Services 6 STARS.Thank you, extremely satisfied customer !
Rosita Qaiyyim
4 years ago
I will definitely recommend Xtreme Air to all my friends. They are very professional. The two installers Dakota & Andrew they sent was very helpful. They told and show me every they were doing explain everything to me. I greatly appreciate those guys. They deserve a raise. Thank you so much Dakota & Andrew. If you want good service contact XTREME AIR!!!
MY DOG JUST BIT ME
2 years ago
Xtreme came by to pressure test my plumbing after foundation repair. Jason was very polite and professional. He processed the work quickly and efficiently. We are very pleased with his work.
Diana singsaas
2 years ago
Xtreme Air installed my new fence,powered gate and carport. All look wonderful. My gate motor started to have a problem when it rained this week, i called the office and talked with Angie and she was wonderful she checked up to make sure everything was fine and as always Eddy took care of the problem.Thank you Xtreme air what a great team.
Jonathan Taylor
5 years ago
Josh was our consultant to inspect our air conditioning system. He was very down to earth and went through the entire process on a step by step basis. He was even thoughtful enough to remove his shoes so he wouldn't track mud in the house. The process was quick and easy and he walked me through it very patiently. You couldn't ask for a better service technician. I highly recommend Xtreme Air Services. Ask for Josh, you won't regret it.
Faithe Nicholson
3 years ago
Maxam was so informative, efficient and courteous. He had me stand along side him while he assessed the situation and explained what was needed and why. He also used his personal test part to get my unit going while he went to get parts so I would be cool. Amazing and appreciated after being without air all night! I was surprised at how quickly the job was done. Can't say enough good things and highly recommend Xtreme Air!
We had Extreme Air Services install HVAC system. We paid for yearly maintenance contract. They were extremely unprofessional, service rep. left the pan under AC dirty and full of debris after we replaced our roof. Did not bother to empty or tell us to empty the pan. When we spoke to Owner he said they were not a cleaning:'service they were not maids, but would charge us to come out and windex our unit if we want. We stopped using them. I would not recommend anyone to use them.
Senyo Kumassah
3 years ago
Well organized group of guys and gals. They’ve worked on my home for the past 2yrs, and I’ve had personable and pleasant conversations with everyone of them. They’re extremely skilled and particular about the impression they leave behind, by the quality of work they do. Oh, and the spontaneous, free and friendly consultations about observations around my home while they worked, is, and always has been invaluable. . Tangela, Shane, Tony, Robert, Cameron... to name a few. Y’all are fantastic people!!!
Pamela Mascorro
4 years ago
Worst experience and Customer service ever!! I called them after I noticed my ac was not blowing cold air. Since they installed the unit less than five years ago I figured they can fix it. Technician came out and inspected the unit next day. Said I needed a part and there was a coil leak but will try and fix next day (for $1200 only for labor). Well LONG story short, it took 8 days to find out after talking to multiple people and them telling me I would get a call back from the parts manager David, (which I never did) that the part was not in yet and not sure when. 8 days without ac in the hot Texas summer is excruciating! Had to buy a portable ac unit just to manage. I finally got fed up with their bad customer service of waiting for a phone call to tell me what’s going on with this part. I called another company, to which they said that NOTHING is wrong with my ac, just some dirt that was clumped up keeping the unit from working properly. Which they guy cleaned out and instantly I felt the air come back on!!!! I went 8 days without my ac unit because of Xtreme Air’s technician. I feel like I was getting scammed by them and I will never ever go back to them. Only good thing out of this ordeal is that I found my forever ac company. Did get call from Sarah, at the end of this, she was respectful and sorry for my experience, which I really appreciate, but wish I would have gotten that call sooner.
Xtreme Air Services has been very professional and the service is great. I just used them to service the heating system. Once again very professional and the technician was extremely knowledgeable and efficient. I will continue to use the company for HVAC work as well as other services they perform.
Jerry Mata Jr.
4 years ago
Shane & his crew were very nice & did an excellent job on my install. They were very thorough & really explained everything in a way I could understand. I will definitely recommend them to all my friends.
Robert Keaton
4 years ago
This company is amazing. Mark came to my house and went through every process with me. He designed a system specifically for my home. I would give a 10 star review! From the girl answering the phone to the guys installing everyone was so helpful. Great job Xtreme air!!
Deborah Kirkman
5 years ago
Joseph Smith provided outstanding customer service: 1) on time 2) professional 3) thoroughly reviewed various options to meet my air conditioning needs so that I could make an informed decision and 4) went above board in making arrangements for a temporary window unit until the air conditioning system could be installed - truly a remarkable person! I am highly recommending this company and would not hesitate to use them in the future for other services. I might also add their prices are very reasonable!
Very pleased with this company. We’ve used them several times over the past few years and have always had a good experience. Today was no exception. Juan was polite and efficient. He figured out the problem and had it sorted out in no time. I can definitely recommend Juan and Xtreme Air Services.
Katena B (Khatena)
5 years ago
Back in Nov. '16 we bought a brand new unit. Our old one gave up on us and we had to contact a air service company. I'm a huge ratings person so we decided on extreme air services. The ratings were almost all 5 stars. We dealt with such a helpful and courteous guy named Chad. Chad walked us through the process and immediately got our respect and gratitude. Last night, Friday 6/9/17 our unit stopped cooling. It being summer time we didn't waste time calling extreme air services at 10:30 at night because of the warranty guaranteed and knew our service would be done that night. Well we were actually told by dispatch no one could get to us until Monday, my husband insisted someone come tonight and she then told us she would call us back. After a half hour of waiting we called her back. This was back and forth calling her about 3 times till we finally got her to tell is a tech would come out. By this time it was too warm in the house and we had to drop our kids off with friend's. During the travel we spoke to a technician named Joey who was told by us, we would be back and the reason. Before we could get home, we got a call telling us he was about to leave. Mind you it was about a half hour later after we talked to him letting him know what we were doing. We made it home before he left and he was sitting in his car and my husband asked him what did he figure out, he was very short and not tolerant of our situation. My husband asked him if he wanted to come inside and he said no, told us the part he was needing was having to be ordered and wouldn't come in until Monday. It was Fri and warm and very humid after it rained then he left. We called dispatch back to find out who was our sales rep who initially sold us our Trane. We forgot the sales rep name, but found out after asking It was Chad. We spoke to Chad and again he was so very apologetic, understanding and desperate to help us in any way. He stated we needed to request dispatch to put Sam on the job the next day and he would come by himself with Sam. He called us the next day to tell us they were on their way and assured us we were going to get our air fixed no matter how long it took. Sam and Chad were absolutely the best and saved the day!! I was going to give this place 2 stars until Chad made sure to rectify and make things right on our warranty with this company. Thank you Chad. You are awesome once again. Sam, thanks for coming out and taking the time to fix our issue today.
Stephen Johnson
4 years ago
Art serviced my AC UNIT and was very friendly, professional. I am a retired Navy and we had lots to talk about, plus they offer military discounts and it can't get any better than that. Now, we are experiencing problems again, I didn't want to use anyone else because we really loved the customer service that was given. I am sure I will be writing another excellent review when the technician leaves today. I will not recommend anyone else, but EXTREME... EXCELLENT SERVICE.Steve & Peggy
Lauren Barrera
5 years ago
Chad Wells came out to our home on very short notice to give us a quote. He and his team were able to get our entire A/C unit replaced at a fair price the very next morning. Their warranties and customer service were the main reason we went with them. It was an easy and wonderful experience and process. We will use them in the future! Thanks Xtreme Air!
Had both my Trane outside unit installed6 years ago and inside air handler unit installed by this company a year ago . We werePromised certain things with the install of the air handler last year that Xtreme made sure they did not deliver on . The estimate I receivedBefore the install of the air handler does have this information , And as soon as I locate it , I will send Xtreme a copy of it for their records . For some reason it was conveniently left out of the final contract . Should not shock me though with previous experience with them and others like them . We were promised not 2 but 4 check-ups for the unit if we purchased the air handler from them . The outside unit had come with two check-ups when we had purchased it .I did finally receive the checkups for the big unit only after arguing with them over it . We had purchased the outside unit 5 years prior . This was the third air handler that had been installed in my house in a fifteen year period . So it was odd that we needed a new air handler at all . We also were promised an additional year on the labor part of the warranty . This I never received either . The information they sent me mentions none of it . Just a way to sell a new inside air handler to us . Disappointed . I’ll take my business elsewhere in the future . It’s disappointing that I’ll have to call them if something goes wrong and warranty work is needed on either unit . But they probably would find a way out of it anyway . I’ll find somebody else for my HEATING AND COOLING needs in the future .
Kelly Gardner
3 years ago
After reading numerous reviews about Xtreme Air,I decided to give them a shot at my business.I had talked to several other HVAC companies and for the most part, had been completely unimpressed.From the first call with Xtreme Air, I could tell these people value customer service and I sensed they would do the right thing. They had a sales technician out to my house within hours. Aaron was knowledgable and I sensed he was honest and forthright. I’d already had the system diagnosed by other HVAC people, so I knew I was going to replace the entire system. Aaron went to work getting me a quote for a Trane system and another less expensive solution. Extreme Air did not provide the best price, but I know Trane is a good system and decided I felt far more comfortable with Xtreme Air than any other of the HVAC companies I had spoken with. I decidedto go ahead with Xtreme Air. Xtreme Air had a crew out to our house by 9AM the next morning. By 1:30 that day the entire system was installed and fully functional. It was only 70 degrees for the next several days, so I wanted to wait until it got hot before providing a review. It hit 95 degrees today and the system performed extremely well and easily maintained 69 degrees in the house, with what seemed like very little effort. It’s early after the installation, but thus far, I am very impressed with Xtreme Air and their level of professionalism, expertise, and definitely with Xtreme Air’s exceptionally strong customer service! I would not hesitate to recommend them to friends and family.Give Xtreme Air a call and the chance to earn your business, I think you will discover for yourself that they are a good choice if you value good service and honesty, and professionalism. Kelly Gardner
Stephanie Garcia
6 years ago
Very easy and pleasant experience working with your company. I dealt with Sam, Josh, and Ruben. They were knowledgeable, professional, and most of all, took time to explain to me in lay man's terms what was happening. Josh even drew me a diagram, and Sam gave me a detailed explanation (that I actually understood). Both guys were so nice, and I can tell they take pride in their work. Not sure what your hiring criteria is, but whatever you do, it's working bc I normally don't rave about service companies. Instead of just looking at my system and replacing this or that, or just telling me I had to get a brand new one, they continued to troubleshoot until they knew exactly what was happening, which ended up saving me money. When I do need a new system, I'll remember that and purchase through your company. I am going to recommend you to everyone.
one step at a time 08
4 years ago
Excellent service, i would recommend them to anyone. Dakota and brandon installed our a/c unit today. They were very customer friendly almost like family and explained everything. Everything was neat and not thrown together. Having problems give them a call they will take care of you.
So impressed. Had new Trane XV20 installed (Heat and AC) plus a new tankless water heater. Crew did a fantastic job. Can not believe done in 1 day! Xtreme sent out 6 workers and everyone worked as a team to get it done. Friendly group. Cleaned up after. I did a lot of research before such a large purchase and wanted to make sure I picked a quality company. Will definitely recommend this company. Special thanks to Andrew Jose David Chris Joel.... my apologies as I think I forgot 1 name but thanks!
I got a very professional and informational service call for an estimate on replacement of my HVAC system. The whole process was explained intensively, leaving me very comfortable that I have made the right decision to use this company.
Susan Caldwell
7 years ago
Super nice people. Used them about a year ago to fix my AC. Called and were able to come in the morning of the next day when I was home. Arrived on time, found the issue and made the repairs. No issues since. Scheduled my next AC check up and again courtesy in making the appointment. I would recommend and use again and again!
Sherry Heflin
4 years ago
I highly recommend Xtreme Air Services. They have EXCELLENT customer service. Every single person I've dealt with at this company put my satisfaction first! My AC went out and they came out the same day and repaired it! I made the decision to go ahead and replace the entire unit. They came out two days later to install the new unit and did an excellent job. THANK YOU XTREME AIR SERVICES!!
Nick Schoeneberger
10 months ago
Todd was professional and worked fast to repair a problem with our compressor on a hot day. Thanks for doing a quality job at a fair price!
Xtremely pleased with the installation team from Xtreme Air Services. Installers were courteous, knowledgeable and worked efficiently to replace my 2 existing units with a new zone solution. Installers arrived promptly on schedule and provided feedback to completion status through the process. Our installation was complex and the experience of the crew led to some modifications to make the final result more effective & efficient. I would recommend Xtreme Air Services to friends and family for HVAC needs.
LeeAna Childress
4 years ago
Please find somewhere else to go. They will over-charge you. Technician Jason Miles came to service my AC he tried to charge me $355 for a capacitor which is over price and $175 for freon over price as well. Not to mention he didn’t even look to see if freon was in there. Then Jason tries to get me to purchase a new AC for $9000 however my AC is fairly new. Had a different company to come out the same day to service my AC out of pocket $189 in total technician stated AC is in excellent condition. Never again I will do business with these idiots.
Purchased a new Trane unit and received excellent service. From the installers to the office staff, everyone was incredibly nice and helpful. Tony, the regional manager, was especially helpful and went above and beyond to ensure we were satisfied with the install and follow-up service. Highly recommend.
Juan and Robert were great! They are super nice, do great work, are on time, and go the extra mile to make sure everything is done right. I have used this company to install a hot water heater, do electrical work, and air- conditioning work. I’ve been happy with all the work they have done.
I had a very pleasant experience with these guys. John was very professional and help me to understand everything about the AC system. Jose and his crew was very polite and respectful to me and my family. They went the extra mile and also got the job done in one day. Thanks guys!!
Michael Young has helped with everything we have had done. New a/c system put in and ducts. Have had to call after install to figure out better air flow in a area and he got right on it and figured it out. He's just there for the customer.
We were in need of a new A/C system. My wife found an advertisement flyer in the mail. I called to schedule an appointment. The service rep. that came out was able to identify our current system quickly. He showed us several types of units and cost/savings.We purchased a very good system from Xtreme Air.They are very professional and I would recommend them.
Michael Beheshti
2 years ago
Scott came by to check out my unit. Did a thorough inspection and spent a bunch of time educating me on AC units, how they work, etc. It was clear that he knew what he was talking about, was experienced, and was also being honest. Really appreciate the help and insight. Finally, he went above and beyond by cleaning the outdoor coils.
AC went out at around 2:30pm. Made the call for service at 2:50pm. AC was fixed before 6:30. The technician, Jason Miles, was very professional and knowledgeable. After looking the system over and troubleshooting the problem he walked me through what had to be done to get the system back up and running. He also made helpful suggestions on things we could do to keep the system running as well as it can given its age. Overall I am extremely satisfied and would highly recommend Xtreme Air Services and will use them going forward.
Great Work! Would highly recommend and will definitely use again. Sent a technician (Brooks) on short notice (on New Years Eve) to work on my mini-split AC. Explained the system and common issues to look out for. Also looked at my central AC unit. Incredibly professional and went above just the job at hand. I trust their service and like I said, will definitely use again.
Richard Overall
3 years ago
Technician was very competent and diligent. Was upfront about what was needed and made recommendations about what was best but did NOT pressure or upsale in a annoying fashion. Ultimately I chose the better option. The Comfort Care Specialist was thorough in evaluating the need and making a good recommendation but also ensured ALL options from the bare minimum on up were on the table. We felt good about moving forward and will make plans to do additional upgrades at a later date.
Gabriel Lyndsey
4 years ago
We had several companies come out and look at our A.C. unit. They did tune ups, replaced drip pans and several other things and no one could tell us what was wrong with our unit and why it was leaking. Jason with Xtreme Air Services came in, took his time, opened our unit up and determined what the real problem was! Jason and his team are amazing! Honest, knowledgeable and helpful! My wife and I are now life long customers! Thank you Jason, Mark and the Xtreme Air Services Team!!!
AC went out yesterday morning. My elderly parents with major health issues I noticed the AC was not cooling. I found Xtreme Air and they came right out. Being my parents caregiver I was so glad it could be replaced the same day.I called up late that evening due to the the AC. The entire crew was great and got the new unit and checked everything before leaving. Later I noticed the unit was shutting off before it reached the set temperature and the temperature was going up.A phone call to the office and Brandon Shupak was on his way. I was extremely pleased with the assistance of Brandon Shupak who came back out at 12:30 to correct the issue. It was due to the thermostat being defective and not cooling. He went above and beyond to make sure my parents and myself had no more issues with our new AC unit.. Today the unit seems to be working great. I would definitely recommend Xtreme Air Services. They take care of their customers and have the “whatever it takes” work ethic. Thank you.
My AC stopped cooling on Friday evening, I called 6 different companies and Chad Wells from Xtreme Air Service was the only one that could come out the same night.Chad was great. He replaced my entire AC and heater unit at a competitive price and with only a day notice. He rocks! Highly recommended.Thank you so much for coming out at the last minute!I highly recommend Xtreme Air and will be calling them to schedule a regular service for my AC.
Extreme heating and air conditioning installed my Trane heating and air unit and my tankless water heater. I have a yearly contract with them with a maintenance agreement. They are professional and experienced. I always request Mike.
Christian Orozco
4 years ago
Fantastic Work! They were responsive on the phone and text at all times. Dakota's team (Mike, Paul, Rick, and Jesse) worked over 10 hours to get the job done--rain or shine--literally. Xtreme worked when it was sunny and later in the evening when it was pouring. They did not complain and did not leave a mess. I would highly recommend!
Belinda Nelson
2 years ago
Not only did Mike take care of my heating problem, he also gave me really good advice on how not to overheat my unit during these low temperatures. All I know is every time I have an emergency situation and I call Extreme Air, they always answer the phone and sends out a professional as soon as possible! Thank you!!!
I was given a business card by James, and It was God sent because my a/c was on the frits! Very responsive!! I called at 9:30am and Dusty and Brandon was at my house at 12:30 on such short notice. I’ve had 2 estimates prior to my a/c going completely out and they were expensive and nothing was explained.When Dusty and Brandon came out they explained everything I needed for my specific space and comfort. They examined my unit and Brandon told me exactly what was wrong with it. The others just told me I needed a a/c plus a furnace and price.I highly recommend this company because they listened to the problems I had with ventilation and gave a thorough explanation of how the home can be balanced with a system recommend specifically for the Texas heat.Thank you James, Dusty and Brandon
Xtreme Air Services recently installed a new furnace in my home, and I had an excellent experience from beginning to end. I did have an issue with getting a request addressed by the office staff, but after speaking with Jessica, my issue was quickly resolved. I would not hesitate to recommend Xtreme Air Services!
Brandon and Dakota were extremely professional and finished the repairs in a couple hours after arriving so I could get my AC back on. They were very helpful explaining how things worked and why I was having my issues. Great service!
Luther Dansby
3 years ago
Xtreme heating and air, wow this company is the best trust me. monday 5/4/2020 our a/c unit went out I called xtreme they sent a tech out by the name of David he found the problem, he told us our unit was dead he called his office, mark sent Aaron out to my home within 20min, he gave Us a great price with financing we accepted the deal.today is 5/6/2020 Wednesday, they sent mike & Matthew out for the installation, when I tell you these guys are beyond professional Words don’t explain, they were On time clean & courteous. Thank you Mark,Aaron,David,Mike,Matthew. Job completed before 8hrs
Missy Rosenquist
4 years ago
I used them to get a new HVAC and outside unit in October, a couple of months ago. I saw a coupon for them in ad pages for a free foot of insulation with purchase of a 16 seer HVAC. They were the first company (of 5) to come out and give me a quote. 2 other companies were willing to match their price for the units, but not include insulation, so we went with them. Aaron was very nice and answered my questions promptly when I called.The guys who came out to install the unit were very nice and professional as well. I immediately noticed such a big improvement in the amount of air flow. 2 days later it quit cooling and was blowing hot air. It was a Saturday, but I called and left a message. A lady called me back right away, and asked if I wanted them to come out on Sunday. She seemed irritated but I said yes. I called back and left a message saying it could wait until Monday but a guy showed up Sunday afternoon. Apparently something was not screwed on tight and all of the freon leaked out.We were told they needed to schedule the city inspection, and their follow up inspection, and then we could get the insulation installed. I was under the impression they would call me, but they never did. I called them and they set up the city inspector and their follow up inspection.They man who came out for the follow up inspection was very nice. I asked him about the amount of air the unit was taking in and how it sucked our doors closed in our hallway. He discussed adding more intakes and how that would really fix the problem. I had initially discussed this concern with the salesmen who came to quote me the unit. They did not mention adding more ducts, but mentioned moving the thermostat. The followup guy said moving the thermostat would not solve that problem. I wish we would have discussed it up front because I could have gotten everything done at once and financed together.He told me they would call me to schedule the insulation. I didn't hear from them so I called them again. I was told someone would call me back. I had to call two more times before it was finally scheduled. Almost two months later everything is finally done. The men that did the insulation were very nice and worked with my schedule.if you leave them a 5 star review you also get 1 free year of maintenance, so I wanted to leave one, but I feel like it would not have been accurate
Natalie Eligio
a year ago
Christopher Olivas was absolutely fantastic. Helpful, courteous, knowledgeable, and explained the issue with my AC. Their prices are reasonable and a great value for the great service provided. 10/10.
We decided that are 25 year old system was in need of replacement. We called and got estimates from five different HVAC contractors. Xtreme provided a fair estimate, made suggestions to improve system design and followed with a very professional installation 2 days later. They did a great job. I would recommend them to friends and family. I trust these folks.
We had our 2 units AC/Heating checked to get ready for the colder weather. Mike was our tech and is a wealth of knowledge. Great service for sure!
Mohammad Huda
7 months ago
From start to end outstanding. The first call was made for evaluation and was done by Maxam who recommended to replace unit. Then 2nd call to estimate where Mark was very courteous and placed all possible options. Then the install team led by Jose , all team provided satisfaction beyond my expectations. You can get job done anywhere but 100% is with Xtreme.. I strongly recommend Xtreme and you will have peace of mind.
We had a new Trane air conditioner and heat pump installed. The service was great from repairman who looked at our old air conditioner, to salesman, to installation crew. Big Thanks to Shane for letting us know what they were doing and why during the installation. He's great.
James Garrett
3 years ago
I couldn’t say better things about Xtreme. From the girl answering the phone to the technician that came to our home. Our heat went out and after trying to get 2 other companies out Xtreme was out there in less than an hour. My furnace was 23 years old so it was time to replace. They gave me all the options and even let me finance at no interest for 5 years. The installers went over everything thing they were doing and kept my house clean. When I need to replace my other unit Xtreme is my company!!!
Dakota, Jerry, And Billy were very professional And courteous young man. They completed the job in a Reasonable amount of time and kept the surrounding area very clean. For your AC needs, I would highly recommendExtreme Air services.I called them yesterday For a QUOTE and they were here today to complete the job!
The professional service provided was excellent. Everything that was promised regarding the new AC unit was completed without any delays or concerns. We are pleased with the service and recommend Xtreme Air Services to anyone who is in need of HVAC services.Amy S
Xtreme Air Services beat ALL other companies pricing hands down, techs Shane and David were excellent and answered ALL questions me and my wife had. They also walked us thru on what they did on the installation and helped set up our wireless thermostat and cleaned up and left no mess... OUTSTANDING JOB !!!
Jeffrey Slater
4 years ago
Our AC went out a few weeks ago when the line completely froze over (18 year old outdoor condenser and 40 year old inside AC). The tech Joseph Smith came out. After fiddling with it it was able to turn back on. Gave us the option of letting it run, but because of the age was probably not going to last. I had looked up a few places but decided to go with them to get a new system. The guys who came did a great job considering there were a lot of problems to getting it installed. Everything worked well until a few days later when we noticed it wasn’t properly cooling. Within a week it wouldn’t cool at all. Called them on Sunday and they offered to have someone come that night. We asked them to come in the morning. They came right on time, inspected, found a leak due to an incomplete weld. Fixed it and refilled the refrigerant (5.5 pounds out of 6, EEK). It’s been working great ever since.EDIT:I decided to lower my rating for this company for several reasons. First off, even though we gave them 5 stars before, we feel this was not completely honest. We would probably had done 4 because of the leaking refrigerant that was a pretty serious installer error, but when they came by for their one week follow up, we were told that if we left a 5 star review for them, they would give us the one year $199 service charge for cleaning the units for free. Hmmm, are many of the 5 stars from people who just wanted that free service? Maybe. Well, the reason why they now get 3 instead of 4 is because of what happened during the city inspection. When the city came out, they gave red tags on four items, and the city guy remarked that he was not impressed with the install at all. Um, we just paid over $8K for this system, it better be installed correctly.So, in essence, after dealing with a leak, a bad inspection from the city, and the apparent asking for 5 stars for free service, it left a very bad taste in our mouth. Since our old AC went out, we went with them right away as we were desperate to get it running before the summer heat, but wish we had done more research on other companies.
Zachary Borynack
8 years ago
Had a 4 ton 13 seer AC unit installed in December of 2014. Servicemen was able to get to my house the very next day and completed work within 2 hours. The price was very reasonable and 3 months later I decided to have the other unit replaced and experience the same positive outcome. Ac works great absolutely no problems. I highly recommend this company to anyone looking to repair service or replace their AC units.
I would like to thank Xtreme Air Services for getting my a/c running right!!! Even though it is busy season I didn’t have to wait to get my house cool again. Thank you to Aaron Castellanos for helping me get the appointment scheduled! Thank you Arturo for finding the problem and getting us exactly what we needed to get the a/c running right again but most of all thank you for your honesty and service! Also a huge thank you to Andrew and Billy for the install!!! If your looking to get your a/c serviced, repaired, or replaced I HIGHLY RECOMMEND XTREME AIR SERVICES for the level of integrity and quality of work they give their customers they will do what they can to get you taken care of without overcharging you for unnecessary repairs!!!
Martha Diaz de Leon
3 years ago
I’ve been a customer of Xtreme air since they installed a full AC system 4 years ago and for plumbing for a slab leak last year. I really appreciate the fast response every time I’ve needed them even though I live far north DFW, whether is during the week or weekend they really go out of their way to assist their customers.Their customer service is great, they offer financing options which is a huge help with unexpected expenses and very nice and knowledgeable technicians. I am not a fan of writing reviews but i feel confident about Xtreme Air and I plan to continue using their services for my 16 year old home that is starting to show random signs of aging LOL!Best wishes for all at Xtreme air for a long and prosperous career. And big thanks to Brandon B. and Laura for assisting me today.
Xtreme Air Services recently installed a PTAC air conditioner/heater in our sun room. We were very pleased with the exceptional and personal service we received from this company and, in particular, from Justin. He gave us a competitive quote for the unit and he and Robert were able to install it a couple of days later. Justin took time to explain the unit's features and made sure we were absolutely satisfied with our purchase. Without any hesitation, I would give Xtreme Air Services a 5 star rating. We look forward to doing business with them in the future.
Bobby Jennings
a year ago
2nd time to use these fine folks and a pleasure to deal with them each time.Our old system finally giving up and I had to bite the bullet and get a new system. Josh, my technician, worked with me to determine exactly what I needed. Not what he thought I needed, but what made sense for my family.UPDATE. So I've held off updating this for awhile, but with summer starting up in Texas it's quite noticeable in the house. The unit we purchased is great. The airduct work the company did is not. You see they were supposed to update and modify our old system to help with the circulation of air. Well several months into the purchase we noticed that there were airflow issues in several of the rooms and called the company out. We got the same tech, Josh to come out and he tried to make it work, but told me they'd have to redo the airduct they just put in and it would cost me. Let me repeat that. They told me they were going to install a better airduct workflow and didn't. Basically reinstalled my old one, and when I brought it up, they told me I would be out of pocket for it.Yes, this is a couple of years after the fact, but every summer since the install we've dealt with this and my wife asked me not to do this. But it's been particularly hot and humid in the house in the overnight time, something that we had discussed at purchased and I'm tired of not sharing this.Just be aware of the service you get, and make sure you have them follow to what was agreed upon. I didn't and I'm stuck with this $10k mess that I should have complained more than I did to get situated.Downgrading my review to 3 stars.
Julio Trejo Robles
4 years ago
Juan Rangel did an excellent service and provided a good estimate. He gave us good recommendations about protecting our house from voltage surges. I use Xtreme for air conditioner maintenance too, and we trust them. We are customers for life.
SCOTT did an amazing job on finding a faulty issue on our AC. He runs through everything with me and giving some points that needs to be check regularly on our AC. Fast, experienced and reliable guy whom I can recommend on your AC issues! Well done Sir!
Stephanie Makulinski
6 years ago
I have only wonderful things to say about Xtreme Air Service. In 2014, Matt and Joseph saved the day quickly and professionally! My indoor A/C was flooding my house and they took care of it. They gave me several options and worked with the budget I had. Now, in 2017 they have come to my rescue again for a different issue and Joseph even remembered us! Great quality work, fast service, works with my finances, and very personable. Happy to say that I trust them to take care of whatever my house needs now and in the future.
This company is great! No one can beat their price or customer care. Josh came out to our home late in the evening to fix our unit. He was very professional, helpful & friendly. They are not out to take advantage of you or empty your wallet. I highly recommend this company!
This is an easy 5 star rating. We recently had two new Trane systems installed. Our system was old and needed to be updated. They were extremely knowledgeable and helpful to us in making the decision to install the 2 units. The installers were Dakota, Kelson, Tony, Roland, Michael, Paul and Jessie. They were precise and did a fantastic job. They worked together as a team. They worked all day long and got them installed in one day. Unbelievable! Thank you Dakota, Kelson, Tony, Roland, Michael, Paul and Jessie because you all did and amazing job. Xtreme Air was highly recommended to me. Now, I highly recommend them also.
Jovencio Maranca
a year ago
I’m impressed for the job well done of Dakota Stroud and team. He’s so knowledgeable and understands all the aspects of the job. Works very precise and clean. He also gave me all the details on how the units works before they leave. I totally recommend him for my friends and family.
I had been under contract with another AC/Plumbing company for 8 years which included spring and winter service...when I called for my spring service I was told they were “booked up for 2 months”!!! I cancelled that contract and started my search for a new AC company.I had received a Value Pack which included a special offer from XTreme Air. I called and explained I have one Trane unit which still uses Freon and the other unit uses the newer EPA approved refrigerant. All I needed was to have my filters changed in one unit and clean the filter cartridge in the Trane.Nick was out the very next day and performed exactly what I had asked him to do and he also checked the units outside. He had me come out to see the meter readings and found a large capacitor in the Trane unit was completely dead and would need to be replaced...the part was ordered and today Nick was here promptly at 9 AM to replace that part.I also found out from Nick during his first visit that Xtreme Air performs several other services; 2 plumbing issues were something I needed repaired. Paul contacted me and and arrived promptly to see what the issues were...both a result of frozen water that had burst 2 pipes outside. He gave me a quote and I had him come back to make those repairs.Lastly, my bedroom had always seemed to be warmer than the thermostat indicates. Nick noticed the size of the 2 vents in the bedroom and one vent in the bathroom were smaller than the square footage needed. He suggested I have a Comfort Specialist take a look. A few day later Aaron arrived, looked in the attic, ductwork and vents...gave me a quote to increase the size of 3 ducts and those 3 vents...I will have that work performed in the near future.Each service man was prompt, professional and courteous....I rated each of these a solid 5 out of 5!!!
The service representative was honest and did not sell us something we did not need. Instead he advised us on a self fix option. Very helpful, respectful and honest. Great business ethics. Will definitely use when we are actually in need!!
Malton Cook Jr
a year ago
Aaron is amazing and knowledgeable. Provided very good service and education on products and services. He also followed up abs confirmed time for the services to be provided. Very personable yet professional.
17-Jun-2016 XAS installed a new unit for me Fall 2015 and came to service again Summer 2016 since the unit wasn't working, ALL SERVICE FEES MUST COME FROM THE BOSS and WITH LITTLE EFFORT YOU CAN SAVE YOURSELF HUNDREDS if you raise a stink. These are AC services- not the going rate of Lobster, the techs calling THE BOSS and coming back with different $'s is not worth it. I'd like my home to be serviced- not feel like I'm buying a car. After 2 TERRIBLE experiences no more...In the Fall they wanted to charge exorbitant rate, however after calling 2 other companies WITHOUT giving them a lower rate to price match to they came down 500$+ who knew 6 minutes on a phone in front of them could save you so much money- maybe they decided it wasn't worth losing our business on a Sat with 3 techs at our house?? This is after waiting WEEKS to get the unit we wanted which was considerably cheaper than the MUCH MORE expensive unit they had in stock. Had to call at least 6 times over 6 weeks [SEP-OCT] to see if our unit had come in or not, and finally, Hey, your unit's here, we can schedule your service now.Summer 2016- unit is not cooling, tech comes by and says that it will take 1-2 hours to replace motor, but is finished in 20 minutes. (Since we had the part ($150) already installed, we were charged 310$ versus the normal $600 for part and labor, so generous for 20 minutes of work) THEN THEY WANTED TO CHARGE ME 130$ TO COMPLETE THERMOSTAT WIRING WHEN ONE WIRE WAS LOOSE. I said absolutely not and hooked it up myself in front of him.UPDATE 17-June-16: Owner, Eddy, and one of his better technicians came out at 9pm to sort out the situation and find a solution. It turns out the Ceiling Saver water sensor they installed with the new coils in 2015 was shutting off the entire system, as it is designed to do, when your drainage pipe is clogged. The 1st tech this morning had no clue, did not fix the primary issue, but gladly took $310. I am glad we now have AC, just wish it wasn't such a headache to get it done properly. Eddy made a partial refund, and only charged for clearing the drainage pipe.
Art came over and troubleshot our air conditioner. He was very friendly and professional. I have three big dogs, and he just walked in the house and they accepted him immediately. He gave us the bad news we already suspected, and then Mark came over and gave us an estimate for a new unit. We had a new unit installed 2or 3 years ago by Xtreme Air for the other side of the house, and it made such a difference in the feel and temperature of the air, that we knew we wanted the same unit again. It also lowered our bills drastically. We got the variable system, and you can tweak the humidity in the air. Amazing. My husband and I both work in the trades, and we knew we wanted a Trane system, which I believe is built right here in Texas.They recharged our air conditioner on Saturday ( today) and are coming over to replace our unit on Monday. I am so grateful! Texas heat os nothing to mess with!
Our technician David was very knowledgeable and took his time to go over everything to make sure it was fixed and working correctly. It was obvious he knew what he was talking about and so far everything is working great. Thanks!
Charlotte Stelzer
3 years ago
I can't say enough about this company. Not only did the tech show up during the time expected, he was very polite, extremely knowledgeable and was able to diagnose the problem quickly. Maxam even answered questions from my kiddos as to what he was doing, and they ask a lot of questions! I definitely will be using Xtreme Air again and tell my friends and family to use them too.
So happy our Technician, Brooks could come a day earlier than planned to fix our furnace. We are extremely grateful during this week of snow and low temperatures! Thank you for taking care of us.
Caleb Reynolds
5 years ago
They did good work. It was a fair price.They would have received 5 stars if they communicated with me quickly after an issue can up.There was a perfect storm type of multilevel miscommunication issue that wasn't addressed until I wrote a review.Even though it was frustrating to be ignored for two weeks, they made efforts to resolve the issue as best they could.
Chris Anderson
3 years ago
On April 21st 2020 called Xtreme Service to have them come out and take a look the a/c unit. The response time was good no problem there. The downside was that we felt like the technician seemed a little skeptical. He wasn't sure on a lot of things. He said that I needed a new defrost board. He did try to override the system so we can have air unfortunately it didn't work. Technician said that he will a have the defrost board next morning. He came back the next day Wednesday with the new board and installed it. He check a couple of stuff but not the entire system. Then after he left it worked for 2 days. Then we had to call them again another person showed up and he said this was the problem it was frozen and showed us. The other technician said in his own words he would checked other stuff. Then 2nd technician asked me could David come back out I said sure along as it get fixed. Sat the 25th David came back out told him what the other technician said. David said it possibly could be a leak and I was kind hesitant on what he said about the leak cause the freon would leaked out along time ago and it would of got hot right away. Just seemed like a lot of uncertainty. Then he put on the receipt that I refused pma which I didn't not refused I told him I had to look some stuff to move around in my account. David didn't explain the so called warranty correctly. On Saturday the 25th I called the office spoke to a lady I asked her the maintenance warranty she started to explain and then she put me on hold and never came back I hung up. Felt like we got the run around. On Saturday the 25th another from the same company came out to look at our siding and said he will get back with me on Monday the 27th for an estimate till this day still haven't heard back about the estimate. Also I felt Xtreme Service over charged us. We were told it was $800 then they knocked it down to $550. When I called the company the other day and to ask about the price he said $550 was for the labor. We called another company they came and did awhole lot more than Xtreme Service come to found it was the blower which Xtreme Service never checked.
Peggy Huff Johnson
4 years ago
Auturo was the technician that serviced our unit and was very helpful and professional. The price was very reasonable. Although, he couldn't repair it, he offered us options to get a new unit and he explained thoroughly the problem. The salesman called immediately to schedule appt. I highly recommend Extreme
Anjelica Richmond
a year ago
One of the van drivers for this company hit my car on 12/20/21 causing my car to hit another car and then the van driver backed up and drove away. I am not able to file a police report because I do not have description of the driver and only a partial license plate. I was in shock from the impact of the hit. The other driver was bleeding from hitting her face on the steering wheel and I have a pinched nerve on the upper section of my back. What kind of person would hit someone and drive away without even checking to see if the other drivers are okay? I am extremely upset by this and since there is nothing else I can do I am leaving this public review.
Matthew Holzapfel
2 years ago
Today Shane and Roland installed a new Trane heat pump. The installation was fast, done right and the clean up was perfect. They replaced an older Trane HVAC system that I bought in 1999 and never had a service call in 21-years. The older system finally had a fan failure and rather than put money into a 21-year old system, I decided to buy a new Trane system since I was so happy with the older system. The two installers were great, very professional and courteous. The salesman Aaron was also great.I would use Xtreme Air Services again without hesitation.
Amazing Job Well Done!-Doug Bolden instructed well. Truly blessed our family. Xtreme on top of my favorite company to do business with. God Bless!
Aaron and Travis were AMAZING hands down to know that they have been trained beyond measures to make sure that they have explained everything to the best of there ability that you understand is beyond the best u can expect out of people these days. The one stop shop for all of your home needs is EXCELLENT. Thank you thank you thank u for training these guys to be Amazing people to represent your business. I’m a customer for life
Rossana Corea
7 months ago
Cole was very helpful, and professional. I will recommend him for all your air conditioning needs.
This outfit is top of the line. Mike my HVAC Tech came out the very next day for some codes my unit was throwing up and he was very professional, courteous, and instructive so I had no doubts or concerns at all about his abilities and knowledge. Got everything done expeditiously and was on time. I used to be a Contractor and HVAC Techs can be a bit gruff and somewhat indifferent but Mike was the exact opposite. More than pleased and that has been unusual in the past so I am grateful for the excellent treatment I received from Mike and this company. Jim
Xtreme Air Services came out at 9 pm to restore heat flow to our home. Brooks the service guy was very professional he worked quickly to determine the problem. He was able to get us up and running for the night. Brooks and his team returned the next day to resolve our issue. They also provided us with a lot of customer education with regards to our heating and air unit. We will definitely be doing business again with Xtreme Air Services.
Aaron and Tim and Shane and Juan were outstanding. We had a busted A/C in 100+ degree heat and they came out and installed a Trane system that is working beautifully, along with a completely new 200amp breaker box. Well done guys!
Jerry Valladarez
4 years ago
Thank you Xtreme Air for all your help in getting a new Tran system installed at my house. Aaron Castellanos was Xtremely helpful and answered all of questions and concerns. He gave us his recommendation on 2 systems along with the pro's and con's of each system. There was no sale pressure from him, just straight forward answers.The install crew was outstanding. The crew leader explained everything they were going to do and advised me to stop them at anything if I have a question or concern. It was a raining Saturday and they were Xtremely careful and made sure they didnt track mud into the house. They worked all day and then cleaned up everything inside and out. Just Outstanding working. Friendly group of guys.Highly recommend Xtreme Air Services.
Xtreme air stands apart from other companies with their high level of customer service. I was updated on appointment time by call and text, I received a picture of Cory Gooch (my AC technician) so I knew who to expect, and Cory himself called when he was on his way over.Once here, Cory was very thorough in examining the system both inside and out. He provided pictures of concerns and took time to explain to me what he was finding. I felt like he cared about my family’s safety and comfort knowing we were living in 90 degree temps without AC.Before leaving he provided an estimate that listed the concerns found and forwarded everything to us by email so we have the pictures too. Thank you Cory Gooch and Xtreme Air! You are a blessing from God!
Michelle Samuel
a year ago
I received verbal and text updates in reference to technician’s name and estimated arrival time. The technician explained what was going on so I could understand. I feel very confident about using this company again and if asked, referring Xtreme.
Barbara Clare
3 years ago
This team thought outside of the box yo solve our a/c issues.
The installers were prompt prepared, and professional. They really listened to all of our concerns. Cleaned up after themselves too.
I would highly recommend their company.
First time working with xtreme it has been a great experience from the sale person Jeremy to the installation guys Chris and Pedro they were very professional had no problem clearing up behind themselves. We look forward to doing business in the future.
We had talked to extreme air but decided to go with another company. Our AC units were only 6 months old and were not cooling properly. We paid less with the other company but we learned that cheaper is not always better. The old system was not installed correctly and it was leaking carbon monoxide into our home. It caused my children to get sick. I rather pay for the quality of work and not risk the well being of my family. Now the house feels 100% better with the new system. The technician Joseph listened to our concerns and explained everything in detail. We are very satisfied with their work, professionalism and honesty.
Michael Chapman
a year ago
Colt was very professional and polite. They will investigate the 17 year old equipment and determine cost to repair or replace.
We had our AC crash on one of the hottest Friday's ever. We called Xtreme Air on Friday evening & got an appointment for the next day, Saturday. Josh the repair guy came out super friendly & professional. Josh & the company called a couple of times to let us know the status on our appointment. When Josh did the inspection he told us our unit was very old & beyond repair so we made the decision to get a new one installed. Fearing the cost we were able to get approved financing & had new inside & outside units in on the following Monday. The installation crew came at 6 p.m. & were done by 11pm. They were very professional as well & didn't mindxanswering our questions. We highly recommend Xtreme Air.
Gary Conliffe
8 years ago
2 years ago my 3-ton system went out. met Eddy and he gave me options for me to choose from to get my AC unit back up and running. The company was honest and the technician that came out to install my unit explained to me what was taking place during the installation. My system is still maintenance free and the Tune-up program is worth it to keep it in check as well as checking out my original 5-ton unit that is still hanging in there. I would recommend them for AC work they provided.
Colt was great very professional. They have a great product. It was just more than i am willing to spend at this time
Gail C. Marshall
a year ago
You have a great company and very pleasant employees. It's always a pleasure doing business with you even though it's painful having to spend a lot of money. But I'm happy with the cost and they were able to work with me so everything's great. Thank you very much and I certainly will be recommending you to anybody else that needs this type of service.
BBG & SWAG GAMERS
3 years ago
Xtreme air is not only dishonest but lie about what is wrong when they see older units because the tech are commission based. We were told one unit is out & they other was going. This company over filled our a/c with refrigerant causing it to not work. When we got a second opinion they fixed the refrigerant and did some small maintenance & everything is working fine.
Xtreme Air is the best!!
Not only in their fast and professional services, but in the way the company is run. After knowing the owner and many employees, I trust the work is down with integrity and efficiency. I encourage all small businesses and families to call up Xtreme Air!
Andy Smith (General Anubis)
6 years ago
The technician that first came out was very knowledgeable and respectful. After he recommended that we get a new system, the process for doing so was incredibly easy to go through and the installation was completed very rapidly. All in all, except for being so expensive, it was an excellent experience!
David S was so courteous and helpful! He explained my complicated AC system so well and was very patient with all my questions! He is very knowledgeable and was great at diagnosing my different issues of my system. I HIGHLY recommend this company. Thank you David!!!
Hired Xtreme Air to replace both of my 23 year old HVAC units. Lindel Wilson came out to give me an estimate and then was patient with me (NO PRESSURE) before I committed to the work while i haggled with my home warranty for a few weeks to see if I could get a little cash to help cover the cost.Day of the job, Tony, Brandon, Kelson, and Matt showed up and got to work and were pleasant, professional, tidy, and overall showed awesome teamwork. Even after they'd already spent 9 hours at my house and had finally left to head home, they turned right around and came back when i called and alerted them to an error that seemed to be occurring. They fixed the problem right away with chuckles all around.Great company, competitive price, great service. I recommend Xtreme Air and their technicians.
Xtreme Air ServicesI would recommend them again and againThe Staff was Great from sales on down to the installers. They listened and meet my needs.I have no complaints . And I would use them again.Thank you Xtreme Air Service.!Linda James
Joseph Smith was the salesman who came and talked with us. To say we were impressed with his expertise is putting it mildly. We had to have a new furnace and a/c installed and both have worked great. He has taken time to explain everything to us as we had a lot of questions. We also bought the Nexia thermostat, keyless door lock and a camera by the front door. We've had problems with those but Joe has worked with us to fix problems we were experiencing. I can't recommend this company enough, they are right there working with us when we need them. Joe is so knowledgeable, he makes my head spin with his great memory ~ lol We will gladly call them again if we need more work done around the house, they are that efficient !! Thanks for being there for us. ~Carol & Richard Short
Kristi Erickson
3 years ago
Big Shout out to Mike at Xtreme Air Services. Not only did he come out same day (9pm) he found the problem quickly he fixed it and was done in under a hour. They waved service fee and he HEAVILY discounted the part price for us.(military and police family) Mike was patient when I was trying to gather the funds and even talked with our girls. He answered all my questions and gave me tips on how to do home maintenance on the A/C unit. He didnt mind our dog either. Seriously if anyone has issues go to them, they are by far the best!Mike, you seriously saved us last night. The rental company couldnt get a hold of their contractors and I woke up in a nicely cooled house and a text message saying the contractor would be here TOMORROW. Thank you again
David Salmeron is a very knowledgeable, courteous, and professional a/c technician.Brandon Shupak was our go to technician before he moved into the sales department. He is certainly one of the most knowledgeable in the A/C field, and is always very polite, very professional, and dependable.Both of these guys are a great benefit to Xtreme Air Services.
Karen Campbell
3 years ago
So far an amazing plumber and A/C & heating tech have stopped by. After looking over my systems, they’ve recommended ways to make improvements and estimates of those services. Thank you Paul and David! Thanks Xtreme Air!
Almost 2 weeks ago when it was freezing cold I came home to a freezing house and a thermostat that was not working. A friend recommended Xtreme Air Services so I gave them a call and they sent a gentleman named Michael Youngblood out to take a look. He recommended a new thermostat which I replaced myself but something still seemed to be wrong. I had two other people come out and take a look and they failed to find the issue. This morning I called Xtreme Air Services back and they sent Michael back out (same day!) at no charge and he found the issue! I will no longer question him or this company. I am glad to say that I have found my go to! Thank you Xtreme Air Services and thank YOU Michael!!
From the first phone call to complete installation of a new unit literally took only 24 hours. Every person we came in contact with was very professional and friendly. Would and have already recommended to others. Shout out to Mark for getting things lined up and taken care of.
Kayla Augustin
4 years ago
Our AC unit went out the day before the 4th of July. I called Xtreme Air Services to schedule an appointment. Josh came out and sure enough, we needed a full installation of a new AC unit. Josh was able to get us an AC wall unit for the time being, until Kelson and Dakota were able to come install it the following Monday morning. Josh made Our home Comfortable for the weekend and his Awesome Customer Service helped me relax while I called to see about financing a new unit. Josh, Kelson and Dakota were All Extremely friendly, hardworking, and did a Fantastic Job!!!!!!!!Thank You Xtreme Air Services for Everything!!!~Kayla
We had an amazing experience with Xtreme Air Services! I called on a Friday afternoon because our A/C was having issues. I spoke with their Office Manager, Sarah Elwell, she was super nice, very professional and EXTREMELY helpful! Her willingness to help and to take the time to explain Xtreme's pricing was really helpful! I was even more surprised when she told me she could have a technician at our home the next morning (on a Saturday). My first thoughts were, WOW, what an amazing company . . . I honestly didn't think it could get any better until the next day - when Xtreme HVAC technician, Josh arrived at our home. Josh was super nice, he did a thorough examination of our machinery and serviced the problematic unit - he explained what was wrong with the unit and completed the repair. This company DEFINITELY receives a FIVE STAR (✭✭✭✭✭) review from me! Thank you Xtreme Air Services - and special thanks to Sarah and Josh for the excellent customer service they provided!!
The people from Xtreme Air Services that I had interactions withwere very professional and knowledgeable.They explained the problems that my system had and how to fixthose problems .
Kristen Delgado
3 years ago
Called Xtreme about an issue and they were out within the hour. Josh was VERY polite and courteous and explained exactly what was wrong and what I needed to fix it. The same day, the issue was corrected and it didn’t cost me an arm and a leg. I would definitely recommend.
Keith Fountain
6 years ago
Sam Hardy came out to check why our upstairs unit wasn't working. He did a full check of the system and found the freon was a little over charge and he readjusted the level of the coil to drain the water. He was very professional and very easy to get along with. I would very much like to have Sam come back out and work on our system. Sam really has the customer's best interest at heart. You have an outstanding employee here.
My AC unit went out late in the afternoon. I called Xtreme AC around 5:30 PM expecting them to tell me they wouldn't be able to get to me soon. To my surprise, they politely informed me that a truck was in my area and someone would be by in around 30 minutes! Josh arrived within 30 minutes as promised and he was great. He told me what the problem was, quoted me a fair price and took care of the repair in no time. I won't even consider any other HVAC repair company in the future. I was so impressed by level of service, professionalism and so speed they provide.
Excellent customer service. We had 2 new Trane units installed in August. We also them come out help with our tankless hot water heater. Then this past week they came out and set our new system up for the fall/winter months ahead. The customer service has been great each time the guys come out and each time we talk to the ladies in the office.
Juan was great! On-time arrival, very polite and knowledgeable. Started inside the house checking our inside system, but wouldn’t come in the house before putting on his little Blue booties to protect my floors. Once the inside inspection was completed, proceeded outside to check the main unit where Juan really shined. Vacuumed out my unit to remove leaves inside my unit from the fall, checked all electrical connections and system pressures to ensure they were within the manufactures specs. All in all I received the “Xtreme” service call i’ve Come to expect from Xtreme Air Services. I highly recommend anyone needing a system inspected, serviced or a quote for a replacement system to give this company a call, there’s none any better in the entire DFW area!
Charlene Llauger
a year ago
Mr. Brandon Bowden is awesome. Punctual, extremely knowledgable, thorough in the A/C maintenance, very informative and willing to share with us on how we can best take care our A/C unit and how to protect it keeping it free of bacteria by installing the Rene Halo Lamp. We hope that Mr Brandon Bowden continues to service our A/C , in the future, every six months. Thank You kindly for sending Him to our home. Charlene A Llauger
Chris Robison
6 years ago
Update: I spoke with Sara at Extreme - she was very interested in making the situation right, and is providing air filters at no charge since i will be fixing the ceiling myself. I could not come up with anything else that would change the past situation, and was pretty sure money wouldn't change since i signed a contract. To that end, i have raised the review, but left the original review below.I will say the product and installation was good. Over priced a bit, and classic upselling. They stepped on my ceiling and made a crack, promised to fix it. When I called two days later, the person answering didn't know of it, and asked for pictures (his techs took and sent in front of me). referred me to a handyman type to fix, who also hadn't heard of me and kept getting my info wrong. i'll fix it myself before i let an unknown third party worker in my home.I also had to call the office to schedule the follow through. Make sure you get what you want and get competing estimates before signing anything, and make sure appointments for follow through work are set BEFORE they leave your house.
Miguel Guerrero
6 years ago
Samuel was extremely professional. Arrived when I was told he was going to arrive. When he got to my house, he got to work immediately and diagnosed the issue.. Gave me options without pressuring me. I will need to replace my unit. Samuel gave me options and recommendations. He's very knowledgable. I will definitely be calling back.... Thanks a lot Samuel.
Victoria Roberts
3 years ago
Whenever I have a problem, I speak with David Webb. He has helped me out several times and got the repairman out as quick as possible. He is very knowledgeable, professional and very polite. It is always a pleasure talking to him even when I am stressed over a problem at the house!
Michelle Prengler
7 years ago
This company is so consistently professional and responsive!!! Chad and Sam are the best at finding and fixing issues and left no doubt that my repeat business is their priority! We have had some bad experiences with other companies in the past but after 3 years we are still very happy with Xtreme. They stand behind their work 100%!!!
Well we called Xtreme Air tonight at 7:30pm 9/18 a Friday night. The lady who took our call was very pleasant and took care of use quickly. with in a hour Joseph came out and fix us up. Since we had him fill our A/C unit with 2 pounds the service call of 29.95 was free. He was very pleasant as well. He worked fast and had our a/c back up and running. Thank you Very Much Xtreme Air Service and I would recommend them to anyone I talk too.
November 7, 2019 update.....I want to acknowledge Ryan Rennie a service technician for Xtreme Air Services. A more professional and competent tech you would be hard pressed to find. Ryan truly exemplifies what customer service is about. Truly an outstanding representative of your company.This business continues to deliver superior customer service. During my fall PM the tech discovered that my downstairs unit igniter was border line. He suggested that it be replaced given that the winter months were ahead. Instead of using a generic one he drove to the Trane warehouse and secured an OEM part and returned as promised the first thing the next day.My upstairs A/C failed at 3:00 am. I called and left a message and at 5:45am I got a call back!! A service tech would be dispatched between 8:00 and noon that day. At 9:00 MIKE YOUNGBLOOD showed up, quickly diagnosed and fixed the problem. Shortly thereafter I received a call from the company asking if everything was satisfactory. This is not and won’t be my last dealings with them but they define what customer service should be. Eddy should be proud of the company he has created and fostered.
Robert Feltis
5 years ago
Great team of professionals. Shawn has great leadership, and his team has great respect for him. They were very helpful to explain everything being done. They kept everything neat and clean. Highly recommend Xtreme air. Thanks guys
The guy was very quick to jump to my system wasn’t working when he barely looked at the system. Wanted to charge me for a whole new one when he could have just looked and fixed my issue. I suggest getting another quote before going with their recommendation! Other than that he was very friendly and did give me a lot of info that is useful for long term mainence of my system.
stephen smith
3 years ago
I would recommend Xtreme air to anyone. They were very professional very neat did not leave a mess. We had a small problem but they sent someone to fix it. They were prompt at getting to my house. They are very knowledgeable about there products.
Got charged $2300 for an ac repair. Two weeks later my unit goes out again and I am told I need a new compressor which would cost $3700. In addition to the new compressor quote, I was given a quote for a new unit to replace my existing unit that is not even 10 yrs old yet.Had another company come out and perform the repair for $1000 less. Check around before you use their commercial services.
Mike Washington
6 years ago
We had a new system put in and these guys exhibited Xtreme excellence, professionalism, and the ability to do whatever it takes to get the job done. I now have no need to go anywhere else for services. Good work and thanks a lot for the personal service. Shane & Tim good work today.
I found Xtreme AIr on the web, we went by their office in Sunnyvale where we met Lindell, we actually made our mind up within minutes after talking to him. He was professional, friendly, and knowledgeable. I suppose one of the most outstanding sales reps we ever met. Today Dakota and Kelson came and did the install. They were AWESOME! They both worked non-stop until finished. I will give them a five too. Both were experts in their field, knew exactly all steps in the install. Everything was put back exactly like they found it. All areas were cleaned and vacuumed. They both went over all the features of our new system. I highly recommend Xtreme Air, they even beat all other competitors.FIVE ALL THE WAY!
melissa shiflett
3 years ago
The service I received today was excellent. They arrived when they said they would, protected everywhere they needed to go, and worked their butts off to install a new a/c unit in my home.I will definitely be recommending the service to everyone!!!Thank you sooo much for all your assistance and professionalism you and your workers displayed.Melissa Shiflett
Norma Harrison
3 years ago
Juan was very knowledgeable and provided excellent customer service by describing in great detail what the problem was.
In fact because he was so pleasant and explained the service plan that Extreme offers, I am considering signing up to do just that.
Michael Personne
4 years ago
The entire team that serviced our home with a new HVAC System from start to finish went above and beyond to make sure the job was done to perfection. Would highly recommend this company to anyone looking for a service for home or office. Great job Xtreme Air !!!
Edward Martinez
4 years ago
We have been looking for someone to replace our ageing a/c units and everyone else wanted to charge a 100.00 fee just to come out and give us an estimate. We couldn't see paying someone to get us to hire them, so much for we'll fix it in a flash.Extreme Air came out and gave us an estimate at no charge. the tech. they sent, AAron , was very informative, and knowledgeable about the service. The install technicians Dakota Strovel, Kelson McKinnie, Matt Rigolon and Travis Elwell are very good at what they do. They are very informative and explained the process as they went along and continued to work until the job was done. It was great to sleep with cool clean air circulating around us.I will definitely recommend Extreme Air to anyone needing a/c services without any reservation. Thanks Guys
Carla Doughty
3 years ago
Xtreme Air Services was a pleasure to do business with. Heads up to the great techs that installed and service the new Trane AC. I would personally like to thank Mike Youngblood, Travis, Roland and his techs. I’m extremely impressed. Thanks so much!
Honest and reliable. Joseph came out to asses our situation with our A/C and came to find many things wrong with it and explained our options. He was thorough and patient, explaining details and many questions that I had. The small $29.95 fee was a lot less than the $60 with home warranty.I forgot to mention I called at 9am and he arrived at 10:10am. The lady who answered the phone was very helpful and kind. This kind of customer service is hard to find now days.
The technician today David S was extremely courteous and took care of my needs each and every one. I was impressed so I joined the yearly maintenance program from now on I will call Xtreme air services and anything to do with heat and air I will definitely request David as my tech!! Thanks
Terrie Vanmeter
a year ago
My repairman, David, was very knowledgeable and curtious. He kept me informed the whole way through the process. I will definitely use Xtreme Air again for my needs.
Kristine Villareal
3 years ago
They were very thorough with their diagnoses of my air-conditioner and gave me a good deal on my new air conditioner since my old one was not fixable. They schedule the replacement of my old air conditioner for the next morning to be completed on the same day, I would use them again
Jim Watterson
4 years ago
Great service! They have installed HVAC systems on 3 properties within the past year for me, as well as a tank water heater, and attic insulation by Manuel. The technicians are always on time, and respectful. Phone customer service is great! I highly recommend this company to anyone looking for HVAC, plumbing, or insulation needs.
Richard Hentges
a year ago
Thet were very professional. Their technician was courteous,knowledgeable and super friendly. It was a very positive experience. I will never have anybody but these wonderful people in our home, ever!
Carlo Ugolini
3 years ago
Juan Rangel was the technician. We prefer Juan to others not only within this company but by comparison to other companies. He is professional, timely, courteous and friendly. He is represents Xtreme Air in a positive way.As an owner of my own company, good people with good people skills will listen closely and then react. That's JuanWe would consider Juan on a 1-5 scale as a 5. Thanks Juan
Margaret Barnett
8 months ago
Rob was awesome!! He was very professional, extremely helpful and got our ac back up and running!!
Dean Cornelius
5 years ago
Very satisfied. Have used this company several times, and always top of the line. Very efficient and prompt. Joseph Smith told us exactly what we were already expecting, and was honest and upfront. Very professional, and went over all options to best suit our needs for now.
What a day! I felt compelled to share my experience with Xtreme Air Services. These guys are hands down the best HVAC company you could ask for. Today, I woke up to an 80 degree bedroom and a failed coil/compressor. With it being a Saturday and a holiday weekend I thought I would be pretty much screwed to get it fixed. My suspicion was confirmed when my regular (EX) HVAC company showed up and told me my compressor was fried and that they could not get one till Tuesday. Additionally I have a medically dependent daughter and have round the clock care givers in my home and though I pleaded with my current company to make a few calls they just shrugged and said there was nothing they could do. Frustrated, I began to call company after company and one by one was shot down, told that if I really needed a compressor there was no one open and I would have to wait. I almost gave up and began to implement an emergency action plan when I came across Xtreme. Sarah answered the phone and was great, genuinely concerned about our situation she put me in touch with Brooks who turned out to be one of the hardest working men I've met in quite a long time. He put my mind at ease on the phone and said he would be over shortly and not to worry. If needs be, someone would just have to open up to allow him to get a compressor. Well that's what happened. After Brooks verified what the problem was he had a wholesaler open up so he could get the needed equipment . 6 hours later he just left. Companies and folks that go the extra mile for their customers are in short supply these days. Thanks Brooks! Thanks Xtreme! You have a customer for life!
DeeDee Pierce
5 years ago
This was a very good experience Josh was nice and very informative, instead of getting repairs I was able to get a new unit at a great price. I would definitely recommend their services. The customer service is outstanding and make this an even more enjoyable process. I know who to call if I am ever with out air or heat again. Thanks,
Jennifer Greene
6 years ago
HVAC & Plumbing ReviewWe called Xtreme Air Services to get an estimate to replace our A/C system and duct work. Eddy (the owner) came out to give us an estimate at a time that worked best for us. He told us all of our options in detail and went over the financing options he has available, but we ended up paying in cash. We chose the Trane XV 18i and it has been amazing! The install crew (led by Jake) was very professional and knowledgeable. They even made sure to keep everything clean while they were cutting the ceiling to put in new vents. The one time we had a question about the thermostat, we were able to speak to a technician directly.We were so impressed with the HVAC work that we called them back about one month later for plumbing work. Pedro came out and gave us an estimate for a tankless water heater and a few other things that we needed done. The prices were great, so he got right to work! He started that day with some of the smaller things, then came back with Robert to install the tankless water heater. Both men were polite, professional and knowledgeable. They even drained and removed the old water heater tank and swept the garage floor when they were done! Xtreme Air Services has a lifetime customer!
EDIT: Xtreme Air has redeemed my loyalty, I was told repeatedly this is not the work we do, and after some hiccups, they stay true to their word, and fixed every issue, and then some. I would highly recommend this company, this is the real world, where issues happen to the even the best, it's how we fix and redeem those issues that shows someone's integrity.Also shout out to the old man tech, can't remember the name, but I think I scared him, he's a good guy, sorry! hahaTechnician originally that came out was great, sales team great, work was bad. Had to call several times because the door to the attic was broken by the install team, several pictures were taken, was told someone would get back to me. Had to follow up twice, and was told it fell through the cracks. The door is still sketchy looking anyways, was also told after a heat return was placed upstairs, and with this $12,000 AC unit the upstairs would cool easily. It does cool easily, but it's still 10 degrees difference.
Second time I used Brooke from XTREME Air Service. Just like the first time service was amazing! I had my drain pan exchanges this time and it was done within one hour. The first time I had a valve replaced inside my heater. I called a few other companies and was told they can get me in 4 days later. That meant for us being without heat for 4 days. I called Xtreme Air and they came out the same day. Actually Brooke was at my house 1 hour before he was scheduled.They use little booties to not get any mess on your floors and are very professional and friendly! Every question I had ( and I ask a lot's of questions ) was answered and the work that they where about to do was explained. I am defiantly will be a customer for life :)
HVAC consultation, David Salmeron was very detailed and professional, explained the issues and their resolutions plus recommendations. Signed up HVAC yearly maintenance with them
Extremely happy with the installation in one day. Each technician knew his job and trained for that task. The unite is very quiet, humidity is gone and running of time of the machine is so little. Very happy customers. CD
Frances Gonzales
4 years ago
Awesome experience from the moment I called for service, to the prompt and extremely knowledgeable repair person - Josh who came the next morning, to the very professional and thorough installers - Tony and Brandon, I had no doubt I had made the right decision to call Xtreme.Thank you for making life a little easier and a whole lot cooler!
Chad and Tanjila were outstanding . Followed on sales, installation, and city inspection. Professional, Affordable and left me with a sense of confidence the job was done right. 3 man Installation team completed the work in no time. Would definitely recommend.
In August of this year Xtreme install a new air conditioning system at 7107 Judi Court, Dallas, TX, Colonel Larry Brown. The technician that installed my new unit were professional in every way and when the installation was completed they took the time to explain warranty and services their company provided. A rating of 10 plus. Thanks for the outstanding service.Colonel Larry Brown
Adelita Jones
5 years ago
Mike came out to check my air conditioner it was not cooling the house. After checking the air conditioner Mike went over the cost to repair. We decided because of the cost and the age of the air conditioner to replace it. Mike went over the cost and installation of a new air conditioner and was very informative. After the installation they do a follow up to make sure everything was installed correctly. Glad they do a follow up it tells me that Etreme cares that there system is installed and running correctly j. I would recommend Extreme to my family and friends.
Had an initial appointment for a Tuesday 9-12 window. Received a call to reschedule for Thursday 9-12 do to urgent request (totally understood). Thursday rolled around and no call or show from this company. Thank you for wasting the time that I took off work to be available.
Sharon Bennett
4 years ago
I had a great experience with Xtreme Air Services today! My technician, Michael Youngblood, arrived on time and he was very professional and extremely knowledgeable. I want to thank Michael and Xtreme Air Services for a doing a great job!
Fred Fabricius
3 years ago
These folks are fully professional..... The installation went flawless.... 3 installers arrived about 9am,,, left about 5pm. The whole process was actually very pleasant. From start to finish the folks I encountered at Xtreame were very knowledgeable,,, courteous and professional.
Our HVAC stopped working in the morning and they had a technician out with a complete fix before 5 pm. We didn’t even call until 3 pm! Art was great, informative on everything that was going on, and quick. I will always call Art moving forward
Thomas Hoffman
5 years ago
Called xtreme Air Services and Josh came over within a few hours, diagnosed the problem quickly and offered a couple of options for resolution. I decided we will be replacing the unit and he said he could do it the next day. They even will be putting us up in a hotel for the night so will not have to bear this Texas heat. Wonderful service!!!
Eunise Hermoso
3 years ago
I have yet to hire this company for the services i need, but i can say the customer service was amazing. From the time Clarissa (customer service rep) answered the phone until we hung up she showed nothing but amazing customer service. Every question i had was answered along with a decently priced quote. I will definitely be calling them once i have the money for my ac and plumbing needs. Thank you for hiring such an amazing staff.
Jason Dollmeyer
10 months ago
Called to see if they could look at units that was not hold the temp of house. Was told it would be a week before they could come out. I know they are all busy during this heat wave. But you should not advertise same day call on flyers.
Nancy Callaway
4 years ago
AC not cooling and called on a Sunday. Juan Rangel came out that afternoon and had to clear the drain twice but now working fine. Checked my other rental and fixed a leak. Explained everything clearly to me. I have had the maintenance program for a year now and have found all techs to be helpful; and knowledgeable. Great company!
Gabriel Leon Guerrero
a year ago
David Salmeron was very knowledgeable and professional. Having a reliable tech like him made this entire experience worth complimenting and trusting the company for future service requests.
I was very pleased with the service
Heather Hawthorne
3 years ago
While Art didn’t give us great news (we need a new system), he was personable, helpful, and very accommodating. He explained the issues and offered multiple solutions. I highly recommend Xtreme Air Services.
Making an appointment is easy. Staff is friendly. Mr Brooks is polite & professional, very knowledgeable, sincere & patient in explaining things out. He takes time to discuss different options for the solution to the problem. Honest & doesn't take advantage of people clueless about ACs.
Quick response after my call and on-time. Pricing was very reasonable. Everyone involved was professional, courteous, and a pleasure to talk to. Great experience start to finish.
Had a great experience today! Shane and David did a great job with my new install. Shane was very knowledgeable and willing to talk me through the process.
Great job. Answered all our questions. Friendly and knowledgeable. Would definitely recommend this company. We have used them for AC, plumbing and electrical. Very pleased with service.
Fabulous company! My AC went out 2 weeks ago, and I noticed it by 3am on a very early Thursday morning. I tried to call 24/7 services but no luck. Others wouldn't open until 8am. I knew I would end up in line and would probably have to pack up my cats and move to a hotel for the weekend and perhaps longer. It had been very hot for some time. Then I remembered the Xtreme Air ads and saw the great reviews and called them. Couldn't believe it when Angel answered the phone at 3am and slotted me in with Chad the next afternoon. Chad arrived on time and unfortunately discovered I had to replace my compressor. Very expensive. I have a lot of stresses hitting me right now and I fell apart and Chad was there for me, patient, understanding, and efficient. He got everything lined up for the next day and even got a room AC for me so I could try to get some sleep without having to move to a hotel. Chad and Brooks arrived on time the next afternoon and got it all done. Ashley, Shala, and Angel all provided support with a great attitude and got answers for me when I called with questions. Only one small hitch, I had trouble getting an invoice with the final correct information. I was under pressure to provide it for a house sale negotiation and they did get it done with a smile, even with me pressuring them. They really performed to help me so much. Highly recommend!!
Matthew Griger
3 years ago
STAY AWAYOur experience with Xtreme Air Services plumbing has been horrid. It started out decent with great promises, but went downhill from the first visit. The original visit was a fast response, but they never did anything they said they were going to do. It started on a Saturday when we had a major pipe burst. Their MASTER PLUMBER (Pedro) came out and indicated he couldn't find the main leak, but found a smaller one. Hequoted me 4200 dollars to reroute the entire system and declared he would have his people there first thing on Monday. They didn't show until Monday afternoon and didn't even have the proper tools. The plumber (Mario) claimed he didn't have the proper drill bit and needed to run to the home depot. He went and came back... but the drill he had was only a chipper and not a drill. He said he would come back Tuesday and that we would for sure have water on Tuesday. Tuesday comes and goes... with lots of jenkity cuts in my drywall that I point out. The master plumber chastises Mario and his helper and tells him how to do it properly. He further chastises them for not having the proper shovels on their truck. The whole day spent and no water.Wednesday... we have partial water to the house after another whole day on the job. Only to the bathroom... and the master plumber tries to change the price saying he fixed the small leak he supposedly found (but couldn't explain to me how he could hear the 'small bubbles' on the other side of the house where we had minimal pressure, but not the massive leak where we had no pressure at all) to 7100 for an 'additional reroute'. HE LAUGHED ABOUT how much we had been approved for financing and said, Well if you got enough, why you worried about it? How much did they approve you for? I refused to tell him, and did not approve of his price increase. He continued the work anyway.Thursday comes and goes and we now have water to the kitchen, but not the whole house. He finally sends an estimate. They aren't done and come back Friday. I call the office because they still aren't done and nobody can tell me what was done at my house this day. This includes the service manager Jake and the office manager Dusty. I'm told they have no control over plumbing.A call to the owner Eddy gets me his visit on Monday. He says he is very disappointed and that this should have been a same day job from the original Saturday. I point out shoddy work like pipes now laying on top of my air conditioning duct-work and loosely thrown about the attic draped over boxes. Very little is insulated and my dishwasher isn't put back correctly. My hose is no longer attached to the house but has some spigot that is barely above ground. Eddy promises that they will come back and do it right, and honor the original price of 4200.They come back and raise the spigot, move most of the pipe off the ac ducts and straighten it out so it isn't draped over boxes. They don't fix the dishwasher they pulled out, they don't follow the plan we discussed (doing a partial reroute instead of a complete...they used an existing line to the kitchen and laundry room). Upon testing the sprinkler system where they replaced the double check (which the city red tagged them for), their brand new double check shoots water out of the top when the valve is opened to supply water to the sprinklers.It has now been over a month. They have been red-tagged by the city twice and still haven't fixed the issues. My grass is dead and my walls all look like I live in the ghetto (they told me 6 days into the job that I am responsible for fixing the drywall) because I can't have the drywall fixed until the city inspects.They were supposed to be here this morning and didn't show. A call to Pedro reveals that he changed the job for tomorrow (on Friday) NOBODY CALLED US ABOUT THE CHANGE...they had all weekend to call and didn't.Over the past month they have tried to collect payment 7 times. Their company policy is to not collect payment until the work is finished. Tried again today, but they still haven't passed city inspection!
Great service by Brandon Shupak.... went above and beyond expectations and was very knowledgeable. Highly recommend Xtreme Air over any other company. I’ve worked with or have had service by 6 other companies in the past and Xtreme is the best.Thanks again Brandon.
Had a guy from Xtreme come check out our AC unit at our apartment complex that countless other handymen said was working fine. The difference was like night and day! We told an Xtreme employee about our problem, and he immediately he got to work, opened up the panel to take a look at our fans (which no handyman ever bothered to even try), and found several different major issues such as a leak, a fan not working, ice forming, mold growing, a corroded wire, and a cheap tape job from the people who originally installed the unit. Considering some of these things could've been life threatening or at least a serious health concern, Xtreme Air Services comes highly recommended, and well worth the price!
Roger Cleveland
3 years ago
Dissatisfied with Xtreme Air Services (XAS), business practices. I received E-mail notification of proposed action which cited, We decided to not take on the project at this time due to the amount of work that is required in this season of the year. We are more than happy to touch base with you in a month or two to see if the job has been taken care of, if not we completely understand if you select a different company. This notice of proposed action was absurd and deserved further telephonic discussion. I discovered that the estimated contract was underbid for the scope of the work to be performed. During the home assessment visit, the evening before the E-mail notification was sent, the Sales Manager made no mention of an amendment to change order for scope of work or that a change order proposal would even be considered. We were lead to believe that after this assessment we would be prepared to move forward with the contracted quote proposed. The following day of the assessment, intercepted captioned E-mail discharging their commitment. Their administrative remedy was to exempt the previous work order and possibly reassess the value, if reconsidered at a later date. I understand the channels through which accounts must pass, including the function and authority of each official designated to review them, but I disagree with how this was administratively orchestrated by the Sales Manager. Had he just been forthright and honest regarding the adjustment, the outcome could have possibly turned out differently with discussion for fair value consideration. But, instead he exercised his, I'm assuming, discretionary authority to declare void and rescinded the contract. As a customer, it is very necessary to weigh your options to best ensure you are getting a license certified and reputable company. I thought I had done that in choosing this one. However, I discovered that being forthright and honest it not their standard of professional practice, but rather improper after-actions and inadequate customer relations which leaves everlasting impression. This company was relentless with follow up calls in getting my initial business, now they choose to rescind and deliver an E-mail relinquishing ties to commit to contract due to their inaccuracy--which is deplorable. And, to mention, the amount of work required in this season of the year, the work order was for air conditioning unit replacements and duct work during the month of August. My time was valuable too and with time invested with the in-home consultations, E-mail and text messages, and subsequent follow-up calls are now negated. I invested my time searching my best options only to learn that XAS company slogan, For faster, reliable service call Xtreme Air Services, does not apply here. In closing, the fundamental practices of good business practice should be that an estimate should not be included in a contract, unless it is expected to be relied upon. Lastly, I would be remiss if I did not express my dealings with the Residential and Commercial Sales representative whom I dealt with was pleasant, knowledgeable and professional.
Michelle Dennard
4 years ago
If I could give them zero stars I would!! Dishonest!! Our heater stopped working last week so we called xtreme air out. They gave us 2 options...one for $4200 to try and get it by for another year or so, or replace the interior and exterior unit for $8,800! We had another company out for a second opinion, and they fixed it with a $200 part! Absolutley unacceptable ethical behavior! We will NEVER trust these guys again!!
Eduardo the Lizard Man
3 years ago
This visit by Extreme was for a proposal for a new heat pump. It's not a critical/emergency situation - a little time is being taken to make a decision.The sales (comfort care or some such) representative and his main office were very communicative and more than prompt - he arrived considerably earlier than he'd originally estimated late on a hot Saturday afternoon. However I was a little put off when, while reviewing his calculations with him, I learned that the non-air-conditioned attached garage was included in his computation of what size of unit he was recommending for this house with 1,400 sq. feet of air-conditioned space (a move that may, however, end up being appropriate since the garage may become air-conditioned - some day - though the sales rep. wasn't told that).A day earlier we'd been visited by one of Extreme's service technicians for a second opinion of previous recommendations by two other firms that our seventeen-year-old three-and-a-half-ton Trane heat pump be replaced. While the Extreme technician was knowledgeable, friendly and informative on a Friday evening at the end of a long day, his somewhat ham-handed ways caused a separation of our system's apparently finger-tightened-only PVC drain pipe and left us with a new condensation-water leak inside just as he was driving away. Fortunately this was not a huge deal since the carpet around the heat pump had already been ruined by the original ice-over a couple of weeks earlier, and frankly I blame the firm that attended to that problem for this leak - that firm failed to properly fasten the new pipework with which they left us.In the end we were satisfied with the rep.'s explanations of the (two) offered heat pump choices and additional equipment considerations; we expect to make a decision shortly, and I look forward to seeing if his prediction of a sixty-percent-plus reduction in the A/C portion of our electric bill holds up if we go with the multi-stage option.Extreme's proposal is the third and last one we are seeking regarding this very expensive matter - it approaches the cost of a new (very small) car and is not a decision best made under the threat of ninety-five degree humid heat. I recommend everyone get multiple proposals, including at least two from independently-owned shops i.e. ones not owned by Service Experts, apparently the out-of-state-investor owners of many of the ostensibly local HVAC firms. I would also suggest one consider getting a service-and-maintenance contract with an experienced licensed independent HVAC technician who's not also interested in selling you the very sort of equipment you're paying him to evaluate; these contracts typically cost about fifteen dollars a month and typically include filter replacement every six months or so.
Timothy Perry
5 years ago
Awesome experience. Called on a Thursday morning when our 5 ton A/C unit failed. Lindel Wilson came out later that day, went over the existing system and worked with me to put together a complete replacement, explaining everything as he went along. Got the right system and the right installers. Tim and Tony were on the job first thing Friday, and worked non-stop through the 100 degree heat to get us up and cooling again. I was extremely pleased with the quality of the installation. These guys are pros! They even fixed some things the previous installer had done incorrectly. We got a good product (Trane XR14 5 ton w/ XR80 furnace), quality installation and a fair price. I would definitely use them again.
Xtreme Air is an excellent company for just about all your needs. (HVAC, plumbing, fencing, roofing, garage doors, electrical, general construction) Juan Rangel came out today to service our AC. The company called to say he was on his way, then I got a text from juan to tell me he was coming. They wear booties in the house, and Juan explained things thoroughly. Rates are very good. They also have someone on call after hours. Great company. Great customer service.
Juan was knowledgeable, efficient, and very helpful. My AC went down during a heat wave and they got me on the schedule 12 hours later. Would highly recommend!
Sheila Mcclure
4 years ago
The services this company provides is dependable, professional, and hard working. I would like to add the service tech, Tony was so polite when explaining the details of what had to be done so that I received the best service at a reasonable price. I highly recommend this company.
Howard Graham
5 years ago
I was beyond pleased with the honest and professional service they provided. They were at my home in about 2 hours max. I would recommend them each and every time. And I'm out of town coordinating this and they explained everything to my son at home and myself over the phone. Just simply the best!!
Our old unit had to be replaced. We called Xtreme Air Services, and we have been very satisified with this company. Mark came out and we went over all our options. We went with a Trane and we are very satisified with our choice. there were no hassles and no pressure to choose any one unit. The installation went smooth and all is working fine. Xtreme Air Services has a team of experienced people at the ready to do the same for you.
I had my water heater go out and of course water everywhere. I called Xtreme and they were able to get the water stopped and installed a new water heater very fast. I had a great technician (Pedro Alvarado) who was detailed, polite and didn't mind all the dumb questions. Hats off to their team!
I had first looked up some companies on the Shepherds guide and both of the ones I called called me back several hours later. So congrats to Xtreme air for picking up the phone. Secondly they did an awesome job on my schedule which helped me out a lot. Every single one of them acted like they owned the company and were totally invested in how my future business would help them. That is very rare to see and I don't plan on doing business with anyone else from now on.
tracey thurman
6 years ago
I would like to thank you for coming out to Cooper, Tx to put in a new Ac system for us when others said it's to far or we don't service your area. The young men that came out were true professionals I will give everyone involved a five star from start to finish you have truly made this family happy. Thank you again for the great service.
Xtreme Air Services really came through when my family was in need. Our AC system went out in 100+ degree weather, so I gave them a shout. They showed up, changed out my entire system and had us up and running the same day I called them! It was an EXCELLENT experience from the time I talked to David at their office (Who scheduled my install) to the time Jake, Xavier and Tim (Installers) left my house with cold air blowing from my vents. The installers were very professional and they all worked like fine tuned machines. Everybody had their place during the installation and worked as a team which kept everything smooth and streamlined from beginning to end. It was a good clean install and I would HIGHLY recommend Xtreme to anybody and everybody.Thanks again Xtreme for reaching out and going above and beyond our expectations!
i took yearly maintenance contract iwth xtreme air.multiple issues with Xtreme air service.1. xtreme air technician was pushing me to install ac startup capacitor for whopping $275 charge over their regular yearly contract fee. This is an item i didnt even ask them in first place. Dont understand why should these technicians turn into an marketing person pushing an unwanted service.2. Even after insisting several times, Heater inspection was scheduled towards the end of winter. This is a fall time inspection.3. Call respondents are rude. Once i pointed out their mistakes, unable to tolerate, service person started talking very rude.Summary:I am NOT satisfied with their service and wouldn't recommend to any
Kunle Olatunji
2 years ago
I was very impressed with the service by Xtreme Air Services. The technician Nick was very punctual and professional and did a great job. I will definitely utilize their services for all future endeavors.
Randal Bradshaw
a year ago
Called Xtreme Air and they came right out. Nick Smith went above and beyond to make sure I understood everything. Can’t wait to have these guys back out to install my new HVAC.
I was so impressed with how fast the service was, I called in around 8pm and they had the technician out by 9:15pm.They were so kind and courteous and polite.I would recommend Extreme Air to anyone that needs A/C work.Keep up the Good work employees at Extreme Air.YOU ROCK!!!!
Lawrence Holleman
5 years ago
Xtreme did a tremendous job responding to our air conditioning needs. The technician Joseph was quite knowledgeable and answered all of our questions. Because of his honesty and dedication to his job we made a decision to go with xtreme air services with two new units.
Bought a new A/C and all the Trimmings from Xtreme Air Services. I gotta say, these guys are Amazing..From Mike Youngblood to Mark Woodcock and Mike Adcock and Packer, they all treated me like I was the Best Customer Ever. I'll always use them for Everything from Now On. 5 Stars is not enough..Awesome..Thanks to Xtreme Air Services for a Great Experience..
Brandi McDonnell
3 years ago
I am SO thankful for Xtreme Air and their amazing family of employees! They patiently worked after hours to make sure my family was taken care of! Thank you for all your time and hard work! Thank you especially to Tony, John, Maxam, Jose, Eric and Brayan for working together to get my air working again!
Great company. Great experience. Thanks to all involved in my AC replacement, nothing less than professional. I'll will think of Xtreme Air in the future for electrical and plumbing problems too. Thanks again .
James H.
BeeBop Gaming
3 years ago
I was amazed on how knowledgeable they were, and how well they explained all the different ways we could proceed. The install went without a problem, and they showed me everything after they were done. I would recommend anyone to Xtreme Air Services.
Wesley Richards
3 years ago
Xtreme Air does top quality work, very happy with the instillation of my new Unit can’t thank them enough for keeping me and my family cool. Robert Thompson got it done quick and was able to answer any question I had on the spot, moving forward I’ll always ask for him.
I really enjoyed David S. the technician that was sent out to check my AC unit. He was very professional and knowledgeable. Explained what he was doing every step. If I ever need service again I would request David. Thank you
Edwin Namenge
4 years ago
Installed a lemon HVAC...Trane...had to install a new unit of Over $8k after 2 years of of really poor service. Left me with water damaged wall with no recourse.Sean and Tim were great though...came to replace my Drip pan and did a superb job .
Kedesh Cooper
11 months ago
My technician Juan was very prompt and professional! He answered all of my questions. He went above and beyond, which I really appreciated. This is the best company to use for your heating and cooling systems. Thanks again Juan!
David Salmeron from Xtreme Air Services performed the maintenance for my heating system today. He was on time, very professional, very courteous, and very knowledgeable. Thank you David and Xtreme Air Services for a great experience!
David, the technician, who came, was a true professional. He took the time to answer all my questions. He was very friendly and very thorough.Really enjoyed meeting him.Will definitely use you guys again.Thank you very much, and THANK YOU David,Pleasure meeting you.IceColdHouseE
Had an XR14 4-ton installed today. Dakota, Kelson & Shane did outstanding work. I'm not an HVAC person; but, I was impressed with the work quality. There was no rush to get the job done even though the temp in the attic and outside would have easily inspired urgency. Great job!! George Garcia
Goldyn Summitt
3 years ago
David S came out to check my ac which was not working. He did everything he could to repair my unit which was irreparable. He was very kind and thorough. He provided excellent service. He is a wonderful person.
Great service, great folks - had an A/C installed by Roland on March 29 and it went great; Robert provided a follow-up inspection April 8, checking everything thoroughly to ensure the unit was installed properly and not faulty.
Lamar Trussell
5 years ago
Xtreme Air Services is a very professional company, starting with the sales representative to the repairmen. I had my down stairs air conditioning unit replaced inside and outside. The team that did it was very professional, and they completely cleaned everything up after they finished. 5 to them and the sales representative Lindel, who explained every thing to me before the work was done and came back afterwards and checked to make sure everything was done correctly and that I was satisfied. Kudo,s to xtreme. Would recommend to anyone.
Stephen Hammel
4 years ago
My a/c went out last summer and Xtreme replaced the unit. It works great and was less expensive than some others I checked. The techs are very professional and answered all my questions. They provided me with upgrade options, but I did not feel pressured to upgrade. Highly recommend.
Scott Zimmerman
6 years ago
Let me tell you, I have had some of the worst experience's with air conditioning companies in the past. So much that I dread every summer that something goes wrong with my AC. But that has all changed thanks to Xtreme Air Services. From the word go, I have never had a better experience or received such a high level of service like I just received. Thanks to Joseph, Roland and Tanjala you now have a customer for life! Thank you.
My aircon stopped working last Friday evening . The temperature was around 100 F. The condenser stopped circulating at all. My wife was so worried about how she and kids would survive the night and weekends since I was on a business trip. I called Xtreme Air Services and they dispatched Juan Rangel to help with the situation. Juan immediately called me and told me he would come as soon as possible after his current work at another house. He came over around 8pm. After a thorough diagnosis, he said the motor in the furnace is broken, since it is not a generic one, he called the furnace company and placed an order immediately. He convinced them to deliver overnight. He did some quick fixes so that my family could have the aircon Friday night. On Saturday morning, Juan came with the motor. He checked the entire systems again and installed it successfully. He was customer oriented and very quick on actions. He does a very thorough job and very best communication skills. We were so lucky to have Juan to service us. It is highly recommended for any aircon related works. Thank you Juan. We now have a piece of mind in such hot summer weathers. Appreciated your help and support.
Scott R. was awesome. Immediatly diagnosed and fixed the problem (drain sensor). Took time to check our filters and check the coolant levels. Highly recommended..
Keith Samuelson
5 years ago
Xtreme Air Services gave me a great price on installing a new Trane Cooling Coil and Condenser. They were also much more knowledgeable about matching the most efficient coil with my furnace. Other companies quoted a slab coil which would have been easier to install, but was wasteful because it wouldn't match my plenum. They came and gave me an appraisal in the morning and installed the system that afternoon. Of all of the HVAC work I've had done in the past, Xtreme Air Services is the first to apply for a City Permit and get the City to Inspect the work. I was blown away with their professionalism and their knowledge. They don't cut corners and yet they are still inexpensive.
We called at 9am and by 10am they were here installing our new A/C unit. They were all awesome the owner Eddie even came to lend a hand. I have to give it to Kelson and Pedro as you guys rock. Thank you so much Brooks for working with us through this process and getting back to us in record time!Terry's wife!!!!
Tech,, David S., was very helpful. Answered our questions about how to use some features on our smart thermostat. Very friendly and professional.
Autumn Softley
6 years ago
Called Extreme Air with inspection repairs. They came out the next day. Joseph worked diligently and fixed the problems addressed by the inspector. A few days later we had another issue pop up, we called Extreme Air and they made it out the same afternoon to fix the part that was broken. So thankful to Extreme Air and Joseph for my cool home this warm summer! Would call them with any AC issue from here on out! They are great!
Yesenia Moize
7 years ago
Have used in the past. Always extremely professional and even came out after hours. Matthew was able to fix the problem in about an hour and we were extremely pleased with the service and the pricing was very reasonable. Will definitely keep using in the future and recommend to friends and family.
Thomas Aguado
3 years ago
Art was as professional as promised. He exceeded my expectations of service by thoroughly inspecting my system and educating me along the way. This was the first time I’ve used xtreme and I will call again in hopes he is available. Take xtreme care of this guy xtreme. He is representing the Service industry and your company well.
Steven Jennings
7 years ago
Called on 1-9-16 and told them I had no air blowing thru my vents. I was told that earliest they could have someone out was between 6 and 8 pm. Received phone call and they got to house about 45 minutes to and an hour earlier ... Justin went immediately to look and see what the problem was after introducing himself ..came down a few minutes later and told me what the problem was and gave me my options ..he did not have part on his van but called and found the part. Justin went and got the part and returned and installed it and I have heat..Thank you Justin and Xtreme Air for a job done well with courtesy and professionalism!
My air conditioning system was not working late night around 8:30 pm It was extremely hot in my house . I called XTREME AIR SERVICES and I talked to Angel and Sam Hardy. I was very impressed with the professionalism . Sam Hardy arrived to my house 10 mins later. Sam checked everything to find out that the Capcitor of the outside unit was not working. He replaced the Capcitor , and I was back in business again. Sam checked everything throughly to make sure everything was working properly. He educated me on how to take care of my outside unit ( the do's and don't 's). He also informed me about the maintenance/ warranty program. I just wanted to say I had an excellent experience with - XTREME AIR SERVICES. I use them before and I had an experience then . My Mother used your company and she was very impressed . I just want thank you Sam and Angel for getting the job done !! Mr. Eddy you have a beautiful staff - keep up with the good work !!! Thanks again !!!!
Susan Zeising
8 years ago
Joseph Smith came to service my air conditioning unit this morning. He is friendly, articulate and has exceptional customer service skills. He carefully assessed my current heating and cooling set-up and discussed several options with me for improving air quality and energy efficiency. He patiently explained the various technical options in words that this layperson could understand. I thought the Xtreme representatives who last came out to service my a/c unit were great. Joseph is all that and a lot more. He is a tremendous asset to the Xtreme team! Thank you, Joseph!
With having a wife 40.5 weeks pregnant, our AC went out. Called XAS from a recommendation and they were very responsive and came out the next day to hall away the old system, install the new one and did an incredible job. Thanks again Xtreme Air Services!!
Our heater quit working through the night and we awoke to 65 degrees in our house, our toddlers room was even colder. Josh and Brandon made time for us in the middle of a very busy schedule within hours just to make sure our daughter was warm, recommend these guys highly!
Excellent service. The Technician was professional and took time to go over the details of work being performed. I would recommend this company.
I served with Jake in the U.S. Army - he was always a stand up guy with a heck of a work ethic. Although I haven't had any personal experience with his services I'm certain he'll treat you right!
Eduardo Llauger
5 months ago
Xtreme Air Services installed our A/C system in 2013 and since then they have always given us a great support with regular maintenance and the continious overseeing of our alarm system.
Very courteous crew and always very prompt.
Audrey jakubowski
6 years ago
Amazing is all I can say! Chad came out with in hours of calling company on a Sunday. Xtreme was very professional, knowledgeable and I have every intention of recommending them to friends and family. I might add that I am a hard sell.
Agustin Cedillo
3 years ago
Mike Youngblood came out and did post install audit. He was very professional and knowledgeable. He answered all my questions and gave me plenty of information on what I needed to do to maintain a healthy system going forward.
Robert had been to my home previously and as before, he was very professional and thourgh. I wolud refer Xtreme Air to anyone who needed a good HVAC company
Carolyn Canida
2 years ago
Replaced ac coil an condenser outside.
Matt the technician was very courteous an answered all our questions. Angie at the office was very pleasant an patient with me. Thank both of them very much!! Would recommend this company to others.
Mari Carter
10 months ago
Shane Cox was nice and polite he walk me through and showed me what the problem was.Shane is a very nice guy.
Fantastic company! Team is very honest and professional! Mark was very polite and had us a new unit in less than 2 days! Will use again in the future
MC Hardy (Commentator and Analyst)
11 months ago
Found a quote from another company quoting same product but on the higher end, and still beat them as the other company came in under a third of what they quoted.$41,300 vs $13,000 including labor.
Holli Navrkal
7 years ago
Sam came out to our house to see what was wrong with our heating unit and did a fantastic job. I'm always afraid I'm going to get raked over the coals when stuff like this happens but Sam was completely opposite of what I was expecting. He was honest and super helpful. I won't hesitate to call Xtreme Air Services anytime I have a need.
Brooks is so fantastic. He is always so knowledgeable and helpful, and so responsive when he comes. We feel lucky that he’s our technician!
Charles Taylor
4 years ago
Special thanks to Aaron, Shane and David. These guys where awesome very professional and detailed oriented. I don’t even think they took a lunch to insure that we had working a/c before my wife got off from work. Thanks XTreme Air Services.
Joseph Smith is a very HONEST and intelligent technician. He helped us out by explaining in great detail about our A/C unit. We learned a lot from Joseph, and really appreciated his input. We would highly recommend this company. Ask for Joseph (Mr. Honest).
Xtreme Air has always supplied great service to our Company every time we called them. I will be using them for my residential needs. Juan and Christopher are the best!
Luke Akinjagunla
5 years ago
Eight months after we moved to this property I haven't still had the time to do a tune up of the ac,it soon refused to work unfortunately on a crazy hot day.Saw an ad on 5miles,called and the same day service was amazing since i didnt want to sleep in a hot house later that day came this polite gentleman named Cory came to my rescue.Good job xtreme and keep doing what u doing Cory.
XTREME dishonesty, XTREME lack of customer service, XTREME disregard for client's best interests, and XTREME damage to my home. If there was ZERO STARS to give, I'd certainly have given them NONE!!USE XTREME AIR SERVICES AT YOUR OWN RISK!!!First, I invited them into my home to check an AC system that wasn't blowing cold in the summer of 2018. They put refrigerant in and they talked me into paying more for a 6-month system checkup because your coil probably has a leak in it and to ensure the other A/C unit & both furnaces are running properly.During the very FIRST checkup, all of the sudden my 3-ton furnace unit is leaking poisonous Carbon Monoxide & MUST BE REPLACED! So they hit me with an over $12,000 price tag to replace my existing furnace and A/C unit.While doing that; they damaged my trim, damaged my walls, and broke one of my recessed light covers in the attic. ALSO, and this is the kicker, I found my Hot Water Heater (HWH) had stopped working the morning after they had done this work in my attic.After I reported all this to them, they sent out 2 of THEIR plumbers (on 2 separate occasions) to check my HWH. After their 'check-up' they blamed the broken HWH on me saying it had failed internally and had to be replaced. They offered to give me a DISCOUNT on replacing my broken HWH so that I'd just EAT the costs to repair all their damages to my house. Now I wonder if I really needed a new furnace and A/C unit in the first place!!Here's my final text to the owner, Eddy Oppelt: Hi Eddy: I wanted to let you know that after yesterday where your plumber (I believe it was Christopher) came out and tried to convince me to buy a new On Demand Hot Water Heater (for $3,000) because mine has a bad internal gas valve and couldn't be fixed, I called Baker Brother's (their original installers) who came out today and found a shut off gas valve in my attic leading to the Rinnai Water Heater in question. I paid them $130 to find the problem with my water heater that your HVAC guys caused, and that two of your plumbers did not, or didn't want to. It's now obvious that Xtreme would rather look out for it's own interests at the expense of mine. Every time your people look at a piece of my equipment it either beaks, or is reported as broken and needs to be replaced. I'm very unhappy with your people and Xtreme Air Services overall.They didn't even have a vacuum cleaner to clean up after tracking insulation all over my home and leaving dust everywhere. They left without a care of that.Further, in order to close the deal and get my business they offered 0% interest 60-month financing for the cost of my new furnace and A/C system ($12,255). I told them I wanted to put this purchase on my credit card so that I can get 2% cash back that goes into my son's 529 college savings account. Ultimately they told me the '0% Financing' deal they offered was REALLY just a Wells Fargo credit card with an introductory 0% rate. So it's not a real financing deal at all. I told them you can't pay a credit card with another credit card and then their salesperson lied to me and said, and I quote, Sure you can, you can pay off this 'loan' with your credit card. I've just been on the phone with both Wells Fargo and my credit card provider and sure enough, you cannot pay off a credit card with another credit card! Wells Fargo wants a Routing Number and an Account Number to do a recurring payment. No, credit cards don't have Routing Numbers so they lied to me about that too in order to get my business. Xtreme is a company that will say and do ANYTHING to get your business and they don't care about your interests at all, just theirs.I've been XTREMEly scammed! And YES, part of their scam is when they tell you: We want you to be part of OUR FAMILY.What they don't say is that in Xtreme's Family; siblings rip each other off, parents lie, cheat and steal from their own children and EVERYONE is out for THEMSELVES!I strongly recommend that you DO NOT LET THESE SCAM ARTISTS NEAR YOUR HOME!!
The Gentlemen at Xtreme Air Services really took the time to work with us. When our System went out, from our phone call to them, to meeting with them, and to Installation was literally less than 48 hours. We couldn’t be happier! I would highly recommend them, and found they also handle Plumbing, Electrical, to Garage Doors! Thank you Xtreme!
Gabriel Alire
5 months ago
Great Service and very professional the entire team was very courteous, Highly recommended.
Casey Lambert
3 years ago
Our a/c went out over a weekend. Dakota, Napo, and Tim came to install a new unit. They were fast and professional and had us up and running the same day. We'll be customers for life.
Tammie Hagood
2 years ago
Thank you, Xtreme Air! They answered my call right away, a tech was at my door in an hour, I got a diagnosis in 5 minutes, the repair done in less than 20 minutes, and he was very professional. That's 5 star service!
Your technician Joseph Smith came and fixed my air conditioner last week. In particular, he diagnosed the problem and resolved it very quickly. I was very pleased with his professionalism and skill. Please express my thanks to him for a job done well.
These guys are very professional and great at their jobs! Committed 100% to the customer...kudos to the owner, your hiring staff picks them well and says a lot about you and your company!!
I called 5 different companies. Between not being as advertised, charging extra for every damn thing, and being unreliable - I was getting ticked.This is the only company of the 5 that came out the same day, didn't charge extra for same day, honored what they advertised, brought the right tools to do the job the first time, clearly knew what they were doing, etc.They were a little higher than I'd hoped, but they also use name brand supplies and offer a solid warranty.Justin was my tech, he was professional, knowledgeable, efficient and patient. I couldn't ask for better.Thank you guys for not leaving me stuck without an air conditioner for the summer!
Crystal Talbert
8 years ago
The AC unit at my home completely went out and Josh Graham, the technician with Xtreme Air, went above and beyond to help me get air going in my home again. I would highly recommend anyone who is having HVAC issues give Xtreme Air a call. They are fast and professional and I wouldn't trust any other company to service my AC. Thanks Josh! I appreciate everything you did for my family so we can sleep comfortably in our home.
Trisha Williams
5 years ago
We had Xtreme Air replace an attic furnace and install a new A/C unit. They were polite and professional. We used them last summer too to replace a large A/C unit! Will definitely use again! -Rob Williams
Carolyn Cline
3 years ago
Mr. Jackson with Extreme Air was very prompt and very professional. Also very knowledgeable and pleasant. My project was finished perfectly. Would use again for other projects.
The gentleman was very knowledgeable in his field and very friendly. He made sure his feet were covered as to not track any dirt into our house. Very professional and personable.
Brian Strickland
3 years ago
Salesman Mr. Mark Woodcock came out late in the evening. Seemed like he really cared that my family was extremely hot. Professional care is what you get from Extreme. If Mr Woodcock is an example of the employees Extreme employs then it must be a great place to work as well.
JUAN Rangel come to check my Air and Heat that was installed. I requested him to check my electrical estimate. His very knowledgeable, got confidence on what his doing .I highly recommend to family and friends for doing a good job and a good Costumer Service
Connie Sanchez
5 years ago
They came in did the job and made sure everything was running smoothly. The guy that did the estimate was very professional alone with the installers. Very reasonable. No beating around the bus. Thank you for your professionales.
Dean Richards
5 months ago
He was a very knowledgeable at what he did,took his time did a great job,couldn’t ask for anything any better!!
Sylvia Childers
2 years ago
He was early! He finished in less time than he said it would take for MUCH cheaper than what I was expecting. Additional work needs to be done to permanently correct it (tree root issue) but even that estimate is less than I thought it would be!
Mallory Hammond
5 years ago
Joseph Smith came out to take a look at our AC unit. HE was very pleasant and told use exactly what was wrong. He did not beat around the bush, Joseph worked up a list of repairing the old unit and let us decide on what we wanted to do. Joseph helped use look at new models of air conditioners and we found one that worked for us not only in the short term but in the long term. Over all Joseph answered all of our questions, did not rush our decision and let us make the choice.
Lacrisha Richmond
6 years ago
Xtreme Air has saved the day for the 2nd time for me and my family. It is never planned for these things to go wrong, but they always seem to work me in very quickly! Convenience and efficency is key in this wonderful , Texas heat!!! Our technician Joseph had great customer sevice, as he was prompt and thorough in explaining to me what my issue was. He also offered to help me further explain to my husband since I clearly had no idea. Thanks for keeping us cool!! will always be grateful to Xtreme Air Services! !! Keep up the great work!!! I will recommend this company to my family and friends!
So my old a/c gave out suddenly, and I called Extreme and they had my system installed the following day. They stayed until it was done and followed up. Plus everyone was super professional. I highly recommend them for any a/s services, plus they also do plumbing, roofing, etc.
Renee Rabicoff
4 years ago
Juan Rangel came out to help with some electrical needs for a new dishwasher since the old one was hard wired. He was very knowledgable and made me feel comfortable with everything he was doing. He is already scheduled to come back out again to help on some other projects. Highly recommend.
Linda Faucette
7 years ago
Xtreme Air Services was very responsive to my call, coming the same day. Justin was professional, and personable. Justin was through in his assessments, and able to explain all procedures, and findings in an easy to understand manner. I would recommend Justin and Xtreme air services to my neighbors and friends.
CHRISTINE KISTLER
2 years ago
Very professional friendly seems to know what he's doing and got the job done we'll see how the air conditioner holds up from this point thanks for your help have a good day and I rate this guy at a 10. Over all seems to know what he was talking about and house cooling down now. So we may be in good condition.
Arnold Howard
5 years ago
Xtreme Air Services is a great company. Tony and Tim from Xtreme
installed an air conditioning system for us. They were very courteous
and knowledgeable. They couldn't have been nicer.
Justin is a very professional, kind and polite technician. He is extremely knowledgeable about his products and job. It was a pleasure meeting him and I would highly recommend him and his company anytime.
Mindy Combest Weilbacher
2 years ago
This is a very well run HVAC services company. Their attention to detail and followup was fantastic. They gave us the best price for services. Our new go to for HVAC service. ...Melinda Combest Weilbacher
Juan Rangel was our technician and he was awesome. Prompt, courteous and knowledgeable. He serviced 3 of my units. I will definitely use Xtreme again
Replaced and added roll-up security doors - Xtreme Team did a great job! Quality products installed by a knowledgeable, efficient team, at solid prices.
Our HVAC system went out on July 3rd. Someone came our right away and addressed our needs. The Trane system in our house was 33 years old. They upgraded us to a brand new system installed on July 6th. The house is already cold and we are so happy we called them.
Korin Kenneybrew
4 years ago
We have used Xtreme for years and the service has always been excellent. Juan Rangel was professional, efficient and friendly in getting our doorbell fixed. Thanks again!!!
Eric Thwipshot (Thwipshot)
5 years ago
We had them install a new A/C system for us and woke up the next day to it not working. We called them and had the serviceman Jake come by and he fixed up the system and it works great now. Great company and service would highly recommend them!
Jake was phenomenal. He was very polite and professional. I Would recommend to anyone.
Arrived on time. Was knowledge about repairs required. Completed the analysis and work in a timely manner. Friendly and professional.
Xtreme Air is awesome folks who know what they are doing, always very sincere and ready to tell you the truth about what is wrong and ready to work it out in your best interest. I will call these guys in a heart bit going forward. You will never be disappointed, Joseph Smith is the right person to work for you.
Two guys from Xtreme air came for troubleshooting my ac issue. They refilled 6 lbs of coolant right away, instead of doing a thorough external diagnostics, which was later found to be a coil issue instead of some scary explanation of flooding etc. given by those two techs. However at a later of course it was Xtreme Air Team scheduled another visit to find the real root cause and supported me with various options to take care of the issue.
I have used them for about 6 years and they have always been amazing. They are always friendly and let me know what's going on. I highly recommend them.
Eddie Harcourt
2 years ago
Josh and Nick came out on super short notice to help me out with a quote. They checked everything top to bottom, explained everything thoroughly, and were completely professional.I would totally do business with them in the future.
Ronald Kaplan
4 years ago
Juan came this morning to check out my electrical problem and he did exceptionally well finding the problem almost immediately and fixing it so I thank him as I do all extreme people have done so much work for me the past few months so thank you. EXTREME is best I have found for all my needs, and the people who work for Extreme are so nice and helpful.
It was a refreshing pleasure to do business with such a fine professional David Salmeron. David is knowledgeable, honest, and hard working. David S. Is an asset to your company. I tell all my friends and family about my positive experiences with David S.
Juan was super knowledgeable and walked me through each problem he saw wrong with my a/c. Afterward, he completed the task needed to get my a/c working and also gave me tips on how to keep the maintenance up to date. Excellent job!!!
They came out in less than 3 hrs time. He found multiple concerns & gave a couple options as how to fix it. They were honest & very respectful. Not pushy at all. Hoping to do future repairs with them.
George Hamati
8 years ago
Xtreme Air Services replaced my old A/C systems in the summer of 2013. Since then, the new Trane system is performing well, providing me with a nice cool environment along with considerable savings on my energy bill. The technicians were very courteous, knowledgeable and performed the work in less than a day. I highly recommend Xtreme Air Services for all your A/C needs.
Tech was very knowledgeable about his job. Clean and nice. Went over all options.
When we need service on anything we will call again.
My main unit ac was not getting cool. I called Xtreme Air Services and Joseph and Brooks came to my home at 9pm. They serviced all of my units and were XTREMELY (punt intended) thorough. They noticed one of my units was blowing at medium speed and explained to me the difference in medium and large speed. I didnt understand so, they changed from medium to large and demonstrated the difference (at no cost). They let my home after 11pm, which was I was XTREMELY Pleased. I will definitely refer them to friends and others!!!
Lone Star Piper
4 years ago
Replaced my AC condenser at considerable cost. New system does not cool the house off very well and inferior to my old system. I have complained multiple times but still out tons of money with a warmer house during the summer heat. Not satisfied. Get a second opinion before using this company for major repairs or use someone else.
Great job and informative services! Nice to have someone explain the details of the system and how it works. Thank you very much to your technician, Joseph Smith. Did a great job giving me all of the options, and coming out in nasty weather. Finally, saw the inside of the attic. :-)
Mary Crockhom
4 years ago
The Technicians Dakota Stroud and Kelson McKinnie went over and above to make sure that my family and I would get a restful night's sleep when our air conditioner unit had to be replaced. They were very professional, knowledgeable, and courteous. Their prompt response to our needs is greatly appreciated.
Mike from Xteme Air Conditioning (40 yr vet) came to my home Sat pm and found out the problem and fixed it. Mike did a wonderful job. Because, what another company couldn't do in a week he did in one afternoon. Mike should be a Manager. A field Manager or office Manager, but a promotion without a doubt. Great job Mike.
I was told someone will call me today or my next day. I didn’t get a call from anyone to the following week. I waited for them. In this Texas heat how do they accept people to wait that long. Very unprofessional. Don’t do what they say would. I will never call this company again.
So two days ago extreme air services cameOut to do my fall tune up on my heating units.The tech shows me I had a small amount of rust showing up in the drain pan underneath the unit. I go up there this morning to show my wife what was said and I notice the pan is now entirely rusted because a nail was placed in the drip pan that was not there before. The tech alsoLeft his Powerade bottle on the top of my heating unit which could have melted and caused me further issues inside our home.I will be filling a complaint with the BBB.I have used them three times and every time it’s been costly. Over 1,300 in A/C repairs and the. This tech tried to sell me a drain pan for the unit for 1,300 with install which is insane.
Patricia OKeefe
3 years ago
If the first service man would have correctly found the leak and repaired it we would not have had our living room ceiling cave in from the weight of the leaking water causing $2000.00 + in damages. He mis-diagnoised the problem and the water continued to leak and drip from the ceiling. We called to report this and was told it was from the condensation of repaired leak. It was not. A second service man came out the next day and found the correct problem and repaired it stopping the leaking water but by then the damaged had been done. The damage cost us a lot more money to repair it because of the mis-diagnoises. I am still not happy with this and thinking about going to small claims court.
Xtreme Air Services had to replace both my inside and outside units. Being an old house, they ran into problems with the size of the closet where our inside unit was, but these guys came up with solutions and got the job done. I would recommend them to anyone needing a replacement.
Xtreme Air Services installed our A/C system in the summer of 2013 when the old system failed to cool. They installed the new Trane unit on the same day, were helpful and courteous, and are prompt when I schedule annual service. I would recommend their company to anyone who needs fast and reliable HVAC service.
George Muigai
5 years ago
Technician Josh was very thorough. He explained everything that the heating/cooling system would do and followed up to ensure that the job was done right. Josh and the Xtreme Air technical team have my highest recommendation.
I highly recommend Xtreme Air!!!!! They were on Time & very professional and they fixed my air conditioner in a very timely fashion…Jason Went above and beyond our expectations and We definitely give him a five star rating!!!
Dorothea Carr
7 years ago
Xtreme Air Services installed my A/C unit over a year ago and have followed up with routine check-ups. I have not had one issue with my unit and am very happy with their service.Thank youDorothea Carr
Michael Stevenson
3 years ago
Absolutely fantastic service from great people and a great company! Robert really went out of his way to get me taken care of! They have a customer for life now, highly recommend you give Robert a call if you need anything at all!
Eric Aemisegger
7 years ago
The technician was very knowledgeable and courteous. Took time to explain different things he saw with my older system that could wear out in the future. Wasn't pushy or trying to up sell services or new systems, which is a big plus to me.
I asked them to come out to move a drain. They charged us a service fee even though they wouldn't be able to perform the service without the house plumbing plans. Why they did not tell me this information before coming out I have no idea. I canceled my travel plans for today and it proved to be a waste of time and money.
I had a APPOINTMENT for today that I wait 3wks for and they called and wanted to change my day and come out some other day. I would not let them do that . I would NOT TRUST THIS COMPANY !!!!!!!!!!
Alyssa Thompson
3 years ago
Excellent service! Great prices! Friendly and knowledgeable technicians! This company puts forth the time and effort to not only get the job done but to surpass any expectations. Will recommend in the future!
Elaine Mueller
6 months ago
very professional and knowledgeable. Both of them were very courteous.
They responded quickly but were way too expensive to just swap out a single split unit air conditioner. Everything was already in place, electric, breaker, ground, line hole in the wall. Wanted between 4- 4.5k to do it.
XTreme Air Services saved my bacon at this time last year. Ancient HVAC system went poof and they replaced it the same day. Everyone I've dealt with has been knowledgeable, courteous and very responsive my questions. Highly recommend them!
Quick, reliable and honest! Even took photos of problem for review. Quote came in$1,000 less than other Dallas a/c repair companies. Will definitely use again!
Heather Bynum
6 years ago
We were lucky enough to get same day service and the broken capacitor was under warranty for our AC. Friendly and extremely helpful! Thank you Justin! We will definitely call you again.
Charles Anderson
3 years ago
Crews came and worked hard all day. Friendly and personable. Also knew their work and explained the new systems. Really liked their knowledge of duct work and returns. And they cleaned up well afterwards.
The technician appeared to be knowledgeable and thorough in his investigation of my residential hvac condensation handling problems.
Gina Mccracken
a year ago
Thermostat not working intermittent
Mike came out unstopped ac drain ans explained how the drain system.worked and why it would cause the thermostat to stop working . Very nice and a pleasure to deal with.
richard merrill
7 years ago
As a resident of garland I've had a lot of air-conditioning heating work and was very surprised when I could come out that very same day I called . Joseph Smith was by far one of the nicest service techs I've ever met very informative and very patient I recommend extreme heat to anyone in need . Richard
Chris rocks! He was on time, explained everything, and checked all parts of my AC/heating system thoroughly, inside and out. I highly recommend you ask for Chris to come out and work with you on your AC system!
Rachel Geurin
3 years ago
Xtreme Air Services provided professional electrical services and I am pleased with the work they completed. The technicians were polite and willing to go the extra mile.
Someone named Jennifer answered the phone and was really helpful getting my appointment setup! Lindel came out and gave me an estimate the same day. Within 24 hours I had my new system installed!
Chris Ogbanufe
8 years ago
Xtreme Air services has been servicing my air conditioner units for 4 years. They have reasonable prices for their services. The technician William was very knowledgeable and professional.
Brooks was great. He knew exactly what the problem was the moment he looked into the unit outside. I definitely will use again if needed.
We are VERY satisfied with the service Josh Graham provided for us. He was very patient and he was able to get us approved for air conditioning service with no problem. Josh Graham you are AWESOME! Thank you!!
dakota morris
5 years ago
Xtreme air services is a awesome Christian based company! They helped us out in a time in need. Being stuck with no air in 100 degree weather was not fun ! Thank you so much Eddy and Josh!
I would definitely recommend these guys, very professional, and punctual. Brooks explained everything he was doing, as well as answering any questions I had. Did a great job, thank you.
The Rey Galvan
3 years ago
Love love love everyone I have encountered. Even thru I'm sure what is the busiest time after the tornado hit recently, which I was affected. They still found the time to not lose touch of who they originally started out to be. Felt like a family member being taking care of. Left no room for ands ifs or buts, walked me thru and provided pictures and explanations all the way thru. Special thanks Lyndol, Plumber Chris Alonzo, Ajay at home office for keeping it together for me thru such hectic times.
Kelly Vaughan
2 years ago
Great job by technician. He explained everything and even mentioned re-newing my maintenance contact. Thanks again for great service. You guys are the best!!
Jonathan Kielman
8 years ago
Justin did a great job on the houses tune up. He was able to explain in detail how the system works and how to increase efficiency. I would recommend them to anyone looking to save money on their energy bill.
juanita regan
4 years ago
Dakota, kelson, and Robert were very professional with their work. They cleaned up everything when they were finished. price was great. they had great manners and I would recommend this amazing company to anyone.
Lazette Teemac
6 years ago
Great, friendly service. Honest estimate! Awesome! Samuel was very professional and down to earth. We were very impressed. Will definitely call back for servicing.
These guys are great. They are timely, clean and found the issue with the noise in my condenser that would have been difficult to determine in a matter of minutes. They have my business going forward!
Pedro Alverado was our tech and he was very efficient and explained everything that was done and what was needed. He arrived within the time frame. I would recommend Xtreme to all of my friends
Anthony Booker
3 years ago
Jason came out and knew immediately what was happening with my system. He explained what caused the problem and promptly corrected the issue. I really appreciate his professionalism and direction on how to keep my system running efficiently.
Samuel Nottingham
3 years ago
These guys were awesome! They did the best job and were super efficient and helpful when I had questions or concerns. Robert especially stood out and did great!!! 10/10.
Great company with great service!!
The service technician Michael Youngblood was very friendly and professional and got my AC problem fixed right away.
I highly recommend Xtreme Air.
Bonnie Brown
8 months ago
Fast service with very fair service charge. Tech was polite and helpful. Will be using them again
Alicia Valdez
3 years ago
The technician was professional and courteous. He diagnosed the issue right away and we are enjoying our AC again! I highly recommend Xtreme Air Services!
Linda Cottrell Walker
7 years ago
Installers, Xavier and Roland , were on time, professional and the work area was left very clean. Joseph Smith is a dedicated and professional sales associate. It's a breath of fresh air doing business with this company!
Harris Tractor Service
3 years ago
Had new hvac installed they did a excellent job. They sent me a message to tell me when the installers would be here very punctual installers explained every thing that they were doing i will diffenatly refer anyone looking for a/c work
It was fast on time. Showed me a few things I didn't know about my t Stat and maintaining a cleaner unit. David was a polite person.
Dymris Williams
2 years ago
I just got my services done today. I won't know about the quality until later but they were on time and very professional. They were knowledgeable about the job they performed and was extremely courteous.
Sunday Adames
7 years ago
I had my AC serviced today by Technician William M. Xtreme with Air Services. Extremely happy with service. William was very professional, knowledgeable and provided great customer service. I will continue to call on Extreme Air Services and will refer William to my friends and family.SAdames
I called Xtreme Air , about my central heat and air, the tech showed up on time and examined my unit and told me that the motherboard was bad, and if it was in warranty the cost to replace it was 400 and if not in warranty 800, I removed the mother board to find what the cost for a new one was and it was a little over 100 , and after looking at it closely found a 3 amp flat blade fuse , that was bad, cost of the fuse less than a dollar, they told me the cost was the 800 because it was out of warranty and it is just over a year old and supposed to have a 5 year warranty, so either poor service or a rip off not sure which, but too expensive for me, next time I will use somebody else
Robert came out ASAP to hook up a Refrigerator that was delivery by Sears. Excellent customer service, very professional installation and prompt follow up! Well recommended!!!
Chelsea Veracruz
3 years ago
Robert from Extreme Air Services did a fantastic job! Very smart man, and made sure I was taken care of. Best choice ever choosing Extreme Air Services! Great customer service!
Patricia Rainwater
8 years ago
This company is very personable and did an excellent job replacing one of my units. I am extremely satisfied and would recommend this company to perform their services. I will call them again when its time to replace my 2nd unit. Thank you Xtreme!
Terrance Wickman
4 years ago
Juan is fantastic. He is genuinely concerned for his customers. He is conscientious and detail oriented. You can count on the job to be done right by Juan. He is a professional and represents Extreme at the five star level.
Rocky Raccoon
8 months ago
I was charged $290 for 15 minutes of work. My parts was still under warranty.
Scott Reynolds was very informative and friendly very fast everything was done on my 30 min lunch break! I will be calling Xtreme air for all my future A/c issues…
If you are looking for the right guy and the right deal - look for these guys! Great customer service and follow up. Josh Graham was excellent and very helpful! Please give him a big raise!!
Great overall experience, customer service was great and the technicians were very knowledgeable and were able too fix my issues in a timely manner. I will definitely refer and use them in the future!
My experience was great! They came out and right away got to work! They fixed the problem with our A/C and it started cooling right away! I was so grateful to have such prompt service in the summer time!
Mohammed Alam
2 years ago
Aaron Castellanos is a very nice gentleman & very knowledgeable. Installer Tim & his partner are very nice as well. They completed the job very efficiently with great knowledge.
sherry elliott
3 years ago
I had my bathroom updated. Tim and James were amazing! They did an excellent job! They were very courteous and knowledgeable about what they were doing. Thank you!
Deric Jennings
2 years ago
I have been using Xtreme Air for years now and have always had a great experience. They don't try and sell me anything I didn't ask about and they always give plenty of options for my problem.
Nancy Simmons
10 months ago
Professional and replaced A/C, heating system and Thermostat on inside wall. Did not leave any instruction booklet as to how to use the thermostat
Ernestine Casares
5 years ago
After having many disappointing AC repairman. It was refreshing and comforting to have Xtreme Air come out work through all our problems. Joseph was great, knowledgable and friendly.
Carson DeVore
4 years ago
Mike Youngblood came out to service our HVAC system today and did a fantastic job! He was efficient, kind and so personable. Thank you, Xtreme!
Christi Kurkjian
3 years ago
This company was on time, professional, nice, extremely detailed in their work and explained to me every thing. I will definitely be using their services again! Highly recommend them!
Allen Anderson
3 years ago
Extreme Air installed a new garbage disposal this morning. The installation was quick and the the service person did a great job at a good price.
Thank you.
I was out of town and was made aware that my AC was not working. Within a couple of days Xtreme had me up and running and followed up when I returned to town. I can recommend their service and follow up without hesitation..Paul
Called Xtreme Air for an AC tune up, Joseph can out did an excellent job. Even fixed the annoying sound the outside unit was making for no additional charge. I definitely recommend them!
Amanda Richardson
3 years ago
Definitely a great experience! Robert did an amazing job today! I will definitely suggest Xtreme Air Services to all my friends and family!
Elizabeth Cleboski
3 years ago
We had no air. Mike came out extremely professional and knowledgeable about the problem. He fixed the problems and now we have air. Great service. Thank you MIKE. Appreciate you work.
I have been a customer with Xtreme air for almost a year.. so far I have had VIP services..Technicians come out same day and get the job done with excellent service..Keep up the great work!
Leslie Everett
4 weeks ago
Great reliable friendly service!
Aaron, the sales person is very polite and knows a lot about the products he is selling. Great person. Technicians were very neat and explained everything that was installed.
Justin was polite and very knowledgeable. We enjoyed how well the service was, and how the price was fair. Thanks for keeping our family warm! Dec 2016.
Cris Hubbard
10 months ago
Colt and his side kick came out to give me a quote. Awesome guys professional and polite!
Fast & reliable service. A new unit was installed & operational in less than 12 hours. We have used them several times in the past. Would recommend to a friend.
I have been using Xtreme Air Services for A/C and heater tune-ups for nearly two years and have found them honest, fair, and competitive. I would totally recommend them to any of my family or friends.
Great service overall from quoting with Aaron and then the day of service with Manuel and Chris. Will definitely hire back! Great customer service from office as well.
The AC of our house completely shut down overnight in this really hot summer. i called xtreme air. The next day Dakota, Kelson, and Travis came to install the new AC. Thank for their professionalism, our house indoor temp go back to normal.
Dawn Hitt-Wilken
2 years ago
Excellent team, prompt service and friendly workers. Fast and they get the job done. Routine maintenance is great! Mike does a great job!
In July our ac stopped working we called them to come fix it they charge a 75 dollar service call to not fix my ac but to try to sell me a new system they had no idea or intention of fixing my ac I found cooks ac and he fixed my ac compressor and topped of my freeon for 100 dollars
Christopher was very nice and walked me thru every step of the checkup as he worked. Andwered all my questions and concerns.
You have a great representative for your company.
I contacted the company for an estimate and had them come in today. Nick was very professional and detailed oriented. I will hire them in the future
Josh came out, was xtremely knowledgeable and went right to work. Fixed my unit and we're back in business. If you're having issues or just need a tune up. Give them a call. Fast and prompt service. Thx JOSH!!!!
Michael Youngblood did an excellent job of assessing the A/C system and resolving the problem. He made solid recommendations regarding code compliance changes and provided estimates for the recommended updates.
Arturo was very nice and helpful. Was very clean and respectful of how he handled things and showed me some helpful things to prevent break downs to the unit. Would definitely do business again. Thanks
Richelle Maggard
a year ago
I was charged $392 for a capacitor replacement. I was also told I could not use a coupon because it was revealed before purchase even though this is not stated on the coupon anywhere.
Karen Chadwick
5 years ago
These guys are awesome! I called and got same day service. Pedro came quickly and fixed my father's leaking pipe in minutes. Wow! Thank Pedro!
I am using my son's gmail account bec we as parent joseph & Jessie have no account. Joesph from xterme air is very pleasant and explained & answer well with our concern and gave us best deal .he really takes time to answer our questions..He honored military discount too. I met mr. Gordon Kirk who work at this company last year from hospital & gave me his company business card. Go xtreme air love this place.
The tech was friendly, efficient and knowledgeable. A good experience.
Nirmal Purewal
8 years ago
I love letting this company fix my A/C. They are very reliable and are great on customer satisfaction. I would highly recommend this company to anybody due to the excellent guarantee of any fix. Thank you Xtreme Air.
Shane was very polite and professional, addressed and fixed our problem. Highly recommended!
Xtreme is very good quality for an affordable price. I will use them for my HVAC maintenace again.
Jennifer Armstrong
11 months ago
Bobby H came out and fixed a water leak we had outside and was so professional, personable, caring, and kind!!! Thank you for fixing our issue!!!
Extreme air service was at our house within an hour of calling. theyThey found the problem and were able to replace our unit within 12 hours. Amazing!
The air-conditioning Tech did a fantastic Job.
Justin is Good Tech did the job in five minutes. Again thank u Justin.
Martin Goldstein
8 years ago
Xtreme Air services gave me excellent service. The technician was courteous and professional and preformed his duties very well. My air conditioner works well and I would recommend Xtreme Air Services.
Matthew arrived just as scheduled and we got a nice courtesy call. He was professional and fixed us right up - Highly recommend!
Lachelle Sharp
11 months ago
They always do an excellent job when I come out here and beyond to help you with the price.
Great service, Justin repaired electrical, leak checked and repaired leaks. Performed unit startups and both seem to work satisfactory.
Donna Shorkey
3 years ago
Great customer service! My ac blew out and Chris O was here the same day I called. He was very professional and I highly recommend!
Thorough job- professional, polite, friendly.
Mathew is the Tech who came today @ 12:50pm wright on time after calling in 40 min before arrival
I was very pleased when I called in today to report a problem with my A/C and they scheduled me same day. Mathew did a great job
Mona Wahby
Sheila VanLyke
3 years ago
Dusty and Brandon were very courteous and thorough in discussing my options for a new HVAC device. Would definitely recommend Extreme Air.
This is my 4th yr of using Xtreme Air Service. I am retired, live on a fixed income and have a older A/C unit which works well. They service the unit annually, when I had a problem they fixed it and didn't try to upsell me an expensive new unit. Big shout-out to Justin who has serviced/repaired our A/C these last 3 yrs. PS my name is Nick Hough and my youngest let me use his acct as I'm a techno-dinosaur.
Thanks to Xtreme air services they really helped me out,Josh Graham was great he stayed and help get everything ready for the guy to come put in my new trane ac and heat in, josh was the nicest guy ever he's the best. Thanks Xtreme air and Josh Graham your the man!!!!!!!
Todd koppel was nice and good technician
Catherine Atkinson
6 years ago
Chad was very professional and very hard working. I never had any questions because of how well he explained everything to me. Everytime I called the office they were always quick to respond and never had to wait for a call back.
victoria eddings
3 years ago
Juan did a good job.. He be here on time.. and able to diagnose right away my AC problem and I will definitely recommend xtreme air services and the lady answer the phone.. she is good too.. I definitely be back.. well done juan..and xtrem air ServicesThanksVictoria..
Had a wonderful experience 2x in last 2 yrs for home service calls.
Technicians were appropriately dressed and professional.
Joseph Smith Technician wore shoe covers and professional.
Will use again
Electrical panel replaced. Most breakers identified, full house surge protector installed. Juan and his team member were timely, clean and helpful.
Ricky Bourland
5 years ago
Great job all around. had a completely new system installed, they were able to work around my busy schedule, special thanks to Cory and Branden, customer service also wonderful
I like to take the time to tell everyone the wonderful job Tony and his helper done while installing my new inside and outside units. Thanks you too Josh. A very well done job.
Rene Revilla
8 months ago
The tech was very professional talked me through the whole process. This tech is the reason I will use this company again.
Rheacine Herron
6 years ago
My experience with Xtreme has always been great. My tech. always seem helpful and don't mind answering my questions. Keep up the good job.
Mike McNeill (PattersonTM)
8 years ago
Justin was my tech, he was very knowledgeable and was able to explain everything very well, I'm a more technical person and he was also able to give me the low down as well, very helpful and I will definitely recommend xtreme in the future and Justin in particular.
Paul was a very Professional Technician who is a gentleman and pleasure to talk to. He did very well in restoring our facility to normal service.
Sherra Morris
6 years ago
I would like to recommend Xtremeairservice to all my friends and family. Special thank you to Todd, Robert and Jake you were very professional, efficient and friendly. You are the best......I haven't met Eddy the boss man yet, but thank you thank you thank you!
Marilyn Jordan
3 years ago
I am always amazed at how wonderful and detailed the techs are!! Chris and Tyler were just amazing!!! If you need any service for your air condition or heating unit totally call Chris and Tyler!!! Thank you guys soooo much!!
Clarissa Alvarado
3 years ago
Xtreme Air Services does it all from Plumbing to Air Conditioning and so much more !
As a previous customer and now an employee I highly recommend this company for all your needs!
Tech was very nice and told me everything in detail, thank you and God bless Mr Colt
Keisha rodgers
a year ago
Shane cox same to my house and went above and beyond. Very nice and helpful even educated me on how to use my eco thermostat .
Deanne Padayhag
5 years ago
I had such a great experience with them. They were very reliable, quick to respond, and gave me an affordable price. I highly suggest Xtreme Air Services.
Anthony Lyles
5 years ago
Everything about my service went perfect! From the initial inspection, to the repair, right through the follow up from the office. This is the company you will want to use hands down.
Ashley Griggers
7 years ago
Great Job! Very happy with our new units. Sam really took care of us. I can highly recommend Xtreme Air Services.
Debbie Castellanos
3 years ago
I so appreciate the owners heart to give good customer service and especially to do the best job possible! I’d like to highlight especially the sales guys who give you estimates....very professional and good at explaining to you what & why you’ll be needing.
Damon Artison
8 years ago
Had them come out to do some work on a inducer motor on my upstairs furnance unit. The techs were extremely helpful in troubleshooting the issue and finding an issue. Execellent customer service all the way around!
Thank you Xtreme air for installing a new system, now i can enjoy the cool air in my house. Mark did a great job! I highly recommend it
Brett did a great job figuring out what was wrong with our ac. Fixed the issue. He was very courteous and respectful.
Russell Wilson
a year ago
Professional and on time. Price was higher than expected, but service was performed quickly and the drainage issue was solved.
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