Best Sump Pump Installation And Replacement in Charlotte NC

Bibby us great and I can't imagine using another electrician in Charlotte. He is always responsive and has a reasonable schedule where he is able to get to our projects quickly as opposed to scheduling 4-6 weeks out like other companies. Bobby and his team do great work!

I appreciate Jayson Tirado for his professionalism, and thank you for fixing it right.

Professional and knowledgeable. Evaluated the problem and explained the solution options. Will definitely use their service in the future.

Service was not the best on 06/12/2020. Tech showed up on time was the only good thing. Tech was not familiar with the warranty program and tried to charge me another trip fee which I had paid prior to IRV HVAC arriving and Tech was not following CDC guidelines and attempted to enter my home without a MASK, which he claimed he was not equipped with any MASK. My Mail Man happened to be present and supplied the Tech with a MASK. My AC problem is the damper opening and closing the Tech got the damper to open by tapping on it manually. Told me to tap on it if it happen again, but the warranty company would not cover as long as the damper was able to function and if the motor burned out then I could use the warranty company. So one day later I’m back to no air in my Loft. Problem not solve. Clearly the Tech was really unfamiliar with the warranty program. Not sure if I would use IRV HVAC again.

My entire house lost electricity due to a main panel issue on a Saturday morning. I called Bates and they had Stephan Wilson out in about an hour. He was able to restore our power and save our weekend! He did a great job!

I lost power to my well pump around Thanksgiving last year. I contacted
Arch and a nice man came out and trouble shot the issue. I was told that the best thing to do is replace and upgrade the line going to the pump and shed. I agreed and he set out white flags and took photos. He told me someone else would be out to give me a estimate. A week or so later another guy came out took measurements. I received a proposal on 12/15/21 I accepted. The county came out and marked power and cable lines. Then they went silent so I called them a few time to talk to booking. I got an excuse each time Mike just stepped out. Never got a return call from Mike. I finally found a company that wasn't booked and no longer need your services. Communication is the key, call the customer and say we under estimated or we are just not capable of doing the work. Don't just leave them hanging!

Justin worked really hard under difficult conditions to help us with our water heater warranty and installation. He went over and above to get our system replaced.