Best Main Electrical Panels in Charlotte NC

Brandon is polite, conscientious and completes each job thoroughly.

Pete Herres from Bates Electric did a great job. He called to explain type of dimmers to be installed and was early for the appointment. Prior to conducting work, he gave suggestions where to place dimmers and in less than an hour, all 4 dimmers were installed. He also didn’t mind my dog assisting him!

Chris and Dawson were very professional and knew what to do with every hone electrical fix we gave them. Lisa in the office is also very nice to work with. Overall great experience. Will use them again next time we need a Electrical Service team.

Great place to work, good Christian values!!

Excellent customer service. Electrician came in the afternoon as I requested. The electrician replaced a circuit breaker and repaired a damaged wire. He cleaned the working area before leaving.

Bates, while a good value on cost could have burned my home down by NOT following Tesla's very basic specs.

I have contacted their service line about 7x and they have 0 interest in doing the right thing by refunding my money as I had to hire another electric company to fix their work. The electrician showed up and had no interest in running the wiring to the placement we originally wanted. We compromised and had him install the NEMA 14-50 outlet directly beside the panel in the garage- Super simple and about a 45 min job. However, He was unprepared and did not have the Proper high quality industrial grade NEMA outlet on hand that Tesla specs. He then left our home and purchased a very low quality $10 outlet at the Home Depot.

This is the result. A never event and this all could have been avoided with the proper materials used. You can not advertise that you are a recommended Tesla installer if you're not going to follow their specifications. I have been more than patient and courteous. Nice guys always get the shaft and this is a prime example.

You literally cannot beg these people to call you back to fix their mistake. Bought a Wade Jurney home where they did the electric and we’re under a 2 year warranty. None of the outlets in one of our rooms work. I’ve been calling them for MONTHS now to get them to fix it, as well as our representative from WJ Homes calling them, and they still will not call us back. You would think that checking to see if the outlets they installed worked properly would be something they would’ve done before leaving the job, but I guess not. Clearly quality isn’t important to them.

My 15 amp AFCI breaker was tripping and I couldn't figure out why. Apparently, when I plugged in my central vacuum to the same circuit, it was continously running at 15.93 amps, which wore it out to the point it would trip without the vacuum. The guys at ARC Electric fixed it (separate circuit for vacuum, new breaker) and eliminated any doubts I had about electrical safety of that circuit in my home. Thank you ARC for stopping the arc. I highly recommend them!!!