Best Home Theater Systems in Charlotte NC

Bibby us great and I can't imagine using another electrician in Charlotte. He is always responsive and has a reasonable schedule where he is able to get to our projects quickly as opposed to scheduling 4-6 weeks out like other companies. Bobby and his team do great work!

Outstanding work and top notch service. Everything from the first phone call to paying the invoice was a breeze. The pros who came out were professional, patient with questions, and did really excellent work. Couldn't be happier and will absolutely recommend and use again. Thanks y'all!

I tried calling three times over three days. No-one answered my calls, and no-one called me back.

Dominique was extremely professional and helpful. I’m a new home owner so had a lot of questions. The work was high quality and I plan to call him for all of my future electrical needs!

Did a great job! Will hire for future Jobs!

Very disappointed with Bates Electric. I already moreless chose an electrician for a job, but wanted to do my final checks before moving forward. To be fair, the scheduler seems to be my main concern with lack of empathy from management. The actual electrician team seem extremely experienced.

The scheduler was not knowledgeable nor clear with what they said. I described my situation clearly and suggested I needed a meter back put in and a panel and I was asking for ball park prices for the service. She responded with $1800 for just the panel plus ~$150 for permits. Which I was just wanting to get a panel of service and this is what I asked about. I scheduled a visit for $250 since the next best price was ~$3k.

Well I get a quote back and its almost $4k, I called and said this is no where close to the number on the phone. Ballparks are ballparks, but over double didn't make sense. Well speaking to the team and manager I was told the scheduler said the panel was $1.8k for just that material. That didn't include any other materials or the service. They went back to listen to my call and I ask for a ball park and she clearly said just the panel, but given the context seemed on par for what we were talking about. The manager was sympathetic suggesting clearly the scheduler didn't answer my question rather just said something else. But, the manager suggested this was my fault for not catching her redirecting my question. Also she no longer works there, so makes me think this isn't the only time.

As I mentioned company seems knowledgeable, but assume the scheduler will provide false info. I felt very bait and switch with the situation and out $250 for nothing. I understand companies can't always come out for free, but providing misleading numbers is part of the reason they have so many quotes in the first place. Even with a knowledgeable group I would rather do business with a team that doesn't feel like a 1 way street.

Jason is fantastic to work with. Extremely professional. He always goes the extra mile to make sure the job is done 110%. I would highly recommend using Jason & Modern Solutions for any work that needs to be done in the house.