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Alex was prompt and efficient. He was also very helpful in answering our questions. We got a nice new toilet installed very quickly.

Timely, excellent communication, and very professional

Both technicians were professional, kind, and thorough. I had them do two jobs for me: install new light fixtures and install a cat6 Ethernet drop from floor to floor.They were very friendly to my cats, respectful to my home, and good at their jobs. I am thrilled with the outcome and I will definitely call Seatown again for future electrical and AC needs

Ed delivered! Upgraded our electrical panel to 200 amps. They were fast and had the best price out of 6 other bids. Had a good experience with them.

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!

These guys aren't interested in doing an easy service call in downtown Seattle where parking is no issue & the task of installing a gate valve on an exposed copper water line is too much for them undertake. At least they didn't mince words!