Best Tankless Water Heater Installation And Repair in Seattle WA

Third experience with Two Sons, and they are so much better than some of the other companies whose names are familiar on Seattle Eastside…I had to experience some of these other companies first, so I know of what I speak.Two Sons has gone above and beyond, every single time I’ve dealt with them. Prices are fair and their work is quality. They are not highballing their estimates or laying out a little trap to snag you because now they’re on your property and you’re locked in to some kind of payment. Old fashioned treat-you-right give-you-honest-work good-value.I love this kind of company!

Over all good experience while gathering information for an estimate.

Tech reached out to me and explained the hvac problem, did thorough checks, and repaired in time for my renters to enjoy their summer.

We called for service on Monday - They came out Tuesday and did the work on our gas line for our range/stove flawlessly. Tyler is such a positive and sincere young man - he looked at what was needed and got right to it. My wife and I will be repeat customers without hesitation.

So in spite of the fact that OHM electric overcharged for invoices the last time we hired them and we finally had to call to get them to straightened out the matter before paying, against my better judgement I hired Ohm again. I will say Alfred is a fairly competent electrician but Ian the guy who books the appointments and does the billing proved to be an absolutely nightmare, who can not be trusted with the truth. Please note that fact in that any response to this review by Ian will certainly be a misrepresentation .

So I scheduled the service at my address on line through their web site and then by calling. Both times I gave him my address and confirmed it. Then the night before they were suppose to come, all of a sudden he sends a text to my son, cancelling the appointment, because he alleges that we did not confirm the address for yet again, a third time,!

Apparently Ian sent an email which I did not notice wanting a third confirmation He triumphantly cancelled the appointment, even though he could have just taken the time to text or call to confirm the address if he still had doubts. Well we took off that morning to await them at the project and suddenly we got noticed that they was not going to show up. I feel like charging him for my time,

When I complained about his sudden cancellation, he told me I was unprofessional! Now that is an oxymoron if anything not only because all the unprofessional behavior was on the part of Ian whose tone was increasingly arrogant but the fact that he was the professional doing the business, and I was simply a customer who had given him all the contact info he needed if he had any questions,

So after unprofessionally cancelling the service on a whim, I decided never ever to use this company again, a fact I conveyed to them in no uncertain terms. There are in fact lots of other professional electricians that show up on time and don't try to shift the blame on to the customer after mistakes of their own making!

Quickly resolved issues and communicated promptly.