Best New Water Heater Installation in Seattle WA

They made appointment for 2/23/2023 11-3PM and I had confirmation on 2/22/2023 1PM via text.Next day, they texted me 4 times from 7am to 11am asking if I wanted to move my schedule to early morning, but if not, I am still on schedule for 1-3PM. I did not respond as I was busy this morning and wanted to keep my original appointment at 1-3PM. Then, at 2PM, they texted me that they were running behind and was not able to make it to my house.I had to take full day's work off and used personal vacation to accommodate this certain date. So I called the customer service, and then their response was that they reached out to me several times during the day regarding availability and I never responded.I don't want to yell at customer representative, but trying to blame a customer for missing an appointment from your mistake is never a great conversation starter. They even said that the appointment is 'tentative' which is very absurd. I was never told that the appointment was 'tentative' and I received confirmation until 11AM that my appointment was still on from their text. On top of that, they hung up on me three times during the conversation, which drove even angrier. I just told them to forget about it.If you want to save your time and don't want to waste your day, please do not hire these guys.Respond to Business's response -Check your words and language before you try to clarify. In your email sent to me on 2/17Pm, you said that 'we have sent you messages throughout the day and haven't received a response'.I also mentioned above that until 11am, your 4 text messages confirmed that my appointment was still on for 1-3pm and never mentioned that I might missed the appointment or the appointment schedule is 'tentative'. Also, it doesn't matter I responded to your text or not since I confirmed my appointment the day before which I never intended to change.Unexpected events happen to everyone, but why would you blame a customer for a cancelled appointment when it's clear that it's your company's fault.

They Have Really Good Service & Ed Was Kind , Giving Through Over The Phone Instruction .

Very Rude. Hung up on me.

Fantastic experience working with Bowie. Cory not only went above and beyond to wire in a new 220 outlet for the electric car, they also let him come back the next day to fix a mistake of mine (I had not specified the right outlet). Very fair price too - $400 less than another quote. We will definitely be using them again.

We needed an electrician to help us with our circuit breaker panel. Marvin was fast to respond and was able to get out to help us quickly. Price was reasonable and friendly service.

Jeff did a great job locating and installing two GFI plugs in our condo and we have additional work scheduled.

Zach is always looking for the most reasonably priced solution for your electrical needs. A Seattle resident for many years, I highly recommend his work.

Eric from Exact Electric came with an outstanding attitude. We wanted quite a lot of work done, of which one part was making it so the kitchen light switch could control the kitchen hood lights as well as the ceiling lights. A different electric firm had come to bid on the work and said sorry, can't do this. Eric from Exact Electric came next and said Everything is possible and it just depends on cost. I have some good ideas on how to make it work. This is exciting. I'll be planning out ideas tonight.

I could not be happier with my experience working with Ohm Electrical. I had a pretty massive knob & tube wire removal project for my home and they:

- came in with a bid that was HALF the cost of the two other bids i received
- completed the work exactly on time and at a high quality
- ended up costing even less b/c they identified work in the original bid that wasn't ultimately required
- communicated well the entire time

I also requested a quote a while back for my kitchen remodel and really wanted to go with Ohm Electrical but the general contractor I hired recommended his own guy. I regret not pushing to go with Ohm on that one!