Best Your Air Conditioning Unit in Phoenix AZ

Efrian, Matt, Ryan, Justin, Louie and team were very responsive and engaged during our extremely difficult plumping project (sewer pipe replacement). The dynamic duo of Matt and Efrain (with QA oversight from Justin - thank you!) took a great deal of time to educate us on the intricacies of the project. It was a challenging project with many curveballs being thrown at the team by our nearly 65 year old pipes. The Penguin team, Efrain and Ryan were onsite everyday, addressed each instance handily and kept us informed at every step.The company who provided a 2nd option, which the Penguin team encouraged me to seek (this approach truly built my confidence and appreciation of their professionalism), agreed with Penguin’s assessment and recommended replacement.If you are lucky enough to have Efrain and the other gentlemen I mention from the Penguin team in this review work on your plumbing project, be confident that your project will be completed effectively and efficiently! Efrain even followed up with me after the plumping portion was completed to see if the floor tile work was underway. Another nice touch that shows how much Penguin cares.While this is the first review I’ve written for the work Penguin has completed for us, it’s not the first time or the last time Penguin has done great work for us. In the 10-11 years since Penguin has been the the Valley, we have bought two AC units (the first one we bought directly from Will one of the co-founders), two hot water heaters (different houses) and just a couple days ago, the day after the plumbing project was completed, all of our fire alarms replaced, a couple of electric outlets updated with GFI and a bathroom fan motor replaced - thank you to Camas and his partner who were awesome too!

Had a good experience. My technician was helpful and an expert at what he was doing. Very patient and friendly. Had a positive experience during difficult decision making and i felt like I could trust his expertise.

I wish I had known about Scott and his business sooner. I will definitely be using again in the future!