Best Sump Pump in Phoenix AZ

Amazingly quick! Efficient! Helpful! Can’t say enough good things about this company. Went out of their way to give me advice on the plan of action with replacing my dryer after they diagnosed it with a bad motor. Gave me advice of what brands to look out for and avoid just to be super nice and helpful. I so appreciate their help and will be calling to hire them for any and all future appliance needs!

My wife got a new spa for her birthday, and not only did Tony come out to do an estimate on a Sunday, he stuck around for eight hours and did the install the same day. George Brazil came highly rated, so I figured they'd be really expensive, but Tony's quote was actually nearly $1000 under a quote we got two days prior. I'd highly recommend Tony, and George Brazil to anyone needing electrical service.

I wish I could give this company and its staff 100 stars. I happened to find them online after another company with terrible customer service blew off my appointment to unclog a drain. Penguin was superbly professional from the moment they answered the phone (I believe the gentleman's name was Dax) until their three infinitely patient staff left my house, having been there far longer than they'd planned.In clearing out the clog - which they did quickly - they determined a major issue with roots having burst through the pipes. As a renter, I contacted the property management company and they requested an estimate to clear the roots. Even though it was later in the day, the two techs who were here - Armando and Ernesto - didn't hesitate to stay longer to run a camera down the line and prepare an estimate.When they did run the camera, they discovered the issue was even more severe and summoned a supervisor, Oscar. Oscar fought through rush hour traffic to get here as Armando and Ernesto patiently waited, all the while exhibiting a courteous demeanor.Now here's where this company earns major bonus points for customer service - as fate would have it, while I was outside with the Penguin team, my dog turned the lock on the backdoor, locking us out of the house. By this time, the team had already been here several hours and were just finishing up and gathering their gear to leave. They could have easily said, Oh, that's too bad. Hope you can find a locksmith. Have a great night! But they didn't do that.Oscar, Armando and Ernesto stayed and got me back into my house - and I won't say exactly how, but I can tell you it required a lot of above and beyond effort on their part. It wasn't an easy task by any measurement.I'll add that in addition to the incredible customer service provided by their team - and I really can't emphasize enough how cordial and gracious and professional these guys were - there were other little things I appreciated about this company, as well. These are:1) Amazing flat rate for the drain unclogging - $492) They were on time for the appointment (seems obvious, but we all know how many companies don't honor appointment times)3) Even before the tech was on the way, I received both a text and an email with a photo of the lead tech and some info about him. As a female, that put me at ease.4) When the tech was on his way, he called me, just like they said he would. (Again, seems like an obvious move, but I've had companies promise to do this and then show up unannounced)In a day and age when customer service seems to be an afterthought for many companies, I can say that it is obviously a core value of Penguin Air and Plumbing. I cannot recommend these guys highly enough.

Very professional and reliable every time we have used Parker and sons. Our technician was very knowledgeable and went above and beyond.