Best Hvac Repair in Phoenix AZ

Great company, pro-Union.

Great company, and enjoyed the customer service they provided.

I needed a shower valve replaced on a rental of mine. The service tech Jose was awesome!! Actually everything about the service was great, on time, professional etc... I was a bit shocked at the price but I needed the service done as my tenants were without water all day. When the job was done I was so impressed with Jose’s work the $$$ wasn’t as big of an issue.

I found Tucker Hill AZ online they specify that they are HVAC repair contractors in phoenix. I needed some quick repairs to a leaky faucet and I'm located more in West Phoenix. I was able to schedule an appointment with them over the phone and they came out the same day. They weren't too far from central city south. Really appreciate the honest work and reasonable prices.

Logan did an amazing job. He removed our water softener so we could have our garage flooring resurfaced. He cleaned up the old plumbing and removed the soldering replacing it with crimped connections. Looks better than new. He also fixed leaks we had on the water softener.I would highly recommend Logan for all your plumbing needs.

Very professional experience and great quality work done quickly and in the most efficient way. This company is highly recommend. Thank you ?

Scott has been great to work with and has solved many issues at my home. He was able to fix a years-long AC problem and also installed a new water heater quickly when my old one died. He's professional, responsive and knowledgeable.

Cole was very knowledgeable and professional will return in the future!

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!