Best Home Hvac in Phoenix AZ

Quick, friendly and reasonably priced.

David was very knowledgeable and very prompt. He explained everything well.

Brandon Brady did a great job with the electric work needed for our kitchen remodel. He explained what he needed to do and then completed work in a professional manner. He was on time and cleaned up when he was done. We're very happy.

Magnificent, professional, reputable, reasonable, wunderful people,, incredible service plan, and reasonable prices. I have used then for years on 2 properties and recommended them to 5 people, everyone moved them. Great job guys, I have owned my own businesses for 40 years, and this is how a business should be run.My service person today is Travis. Great guy

I wish I had known about Scott and his business sooner. I will definitely be using again in the future!

Cole was very knowledgeable and professional will return in the future!

We've had them come out to do some electrical work. They were sub-contracted by KB Homes. They were professional but I wouldn't say friendly which if fine. As long as the work is proficient.

TIMELINESS: Of the three times, they came on time once. Unfortunately, they give you a four window so you can't leave the house to run errands. We were given an 8-12 window and asked for a 30 minute heads up call before arrival. Tiffany O. the admin assistant, assured us they would. The tech didn't arrive until 10:15AM and did not give us a call as requested. As I tried to explain to Tiffany, if we are scheduled between 8-12, then shouldn't we be the first stop? Otherwise, give us a window time of 10-2. She didn't seem to understand the logic so I gave up trying.

On one occasion, they said tech would be arrive between 8-12. We got up early to have breakfast and removed everything off the counter where the work was going to be done. Then we get a call around 9AM to inform us that the tech called in sick and they need to reschedule. For such a large company, I am surprise there is not enough manpower to support situations like this. Every where I've ever worked, management always makes sure there is enough coverage in case someone is out sick. Needless to say, this pushed us back another day and we had to reschedule with the other sub-contractors.

SERVICE:
The don't seem to have a high standard of customer service. Of all the contractors we've received service from, they possess lack of friendliness, enthusiasm, and sense of urgency. However, the last guy who was here was the most proficient. He really took his time and was very thorough. The second guy left without cleaning up all the drywall dust from drilling into the walls. Allen who was the third tech who came out was friendly and courteous. He explained what he was going to do and cleaned up after himself which was very appreciated. He treated us the way he would want to be treated and respected our home as though it was his.

OVERALL: They do good work but they need to improve on their customer service and communication. If you do use them, definitely ask for Allen. He's the guy you want!!