Best HVAC Service in Phoenix AZ

Company is super trash, do not work here, do NOT accept bid. That's employees like dirt

Jeff was at my home on time. He was very polite and professional. He asked me questions, listened and found ways to complete the project on time and without going over budget and while still going the extra mile. Thank you Jeff! Always happy to support veteran operated businesses!

Penguin Air in general over the last 4 years have been great up until today. every 6 months i get preventive maint. because i purchased a new unit. a tech by the name of joey m. did not call ahead of time even after sending 1 email and 2 text saying the tech would call 1/2 hour before hand. He rang the door bell and i received an alert on my phone so i rushed home- i already had a bad feeling about this. I am not home 12-14hrs a day so the a/c is either OFF or at a higher than normal temp so its not running all day when nobody is home. The tech comes in after spewing multiple excuses about not calling ahead and he proceeds straight to the vent and takes the temp (reminder the AC was left at 80-81 degrees YES it will be warm inside) jumps on his ipad and says I need an alternator/capacitator I immediately re-iterate everything i just said about not being home ect. ect. he proceeds to blurt out it doesn't matter its under warranty you don't have to pay for it BUT if your compressor is out you will have to pay for that this tech walked in my house a minute or two without properly diagnosing anything w/the actual unit. (side note: he was already on the roof before i got to my house rinsing the coils) he was very invasive and i was so uncomfortable w/the situation. He then tells me he has 10 plus years in HVAC and his uncle or dad own a HVAC company (red flag #1233) he starts to show me the alternator/capacitator and how its not showing voltage. who is to say he shorted the thing himself? he also mentions the part cost $400 BUT i don't have a compressor issue he was sure had a problem. I called customer service immediately and made them aware. the a/c was 100% FINE this was just a routine service they provide when you purchase a brand new unit its keeps your warranty valid BUT suddenly while the tech is on hand something is not working? company is great but this tech i had zero trust in. I signed off on the zero dollar invoice anyway and will pray i don't start to have issues. IF my a/c IS noticeably ice cold meaning there was in fact an issue i was not aware of i will gladly update this review.

Had a new unit installed in August and the furnace didn't work when it got cold. Called for service and they had someone out by 8 a.m. the next day. The first technician was not able to fix the problem but they sent two more technicians in the afternoon who worked for over two hours to make sure everything functioned properly. Thanks to Dustin and Ricky we finally have heat again!

I was away for several days & had set my thermostat at 85° before leaving. Upon arriving home I found that the temperature in my house was 95° ???I called several A/C service companies trying to get emergency service ? Finally, Parker & Sons returned my call & said they could have a tech at my residence in less than an hour. ? I was absolutely ecstatic since it was sweltering in the house at 95° !!!Jonathan arrived & took care of the issue in a very short time. He was very polite, professional, & thorough. I would recommend him as a tech & Parker & Sons as a service provider for your A/C and any other electrical or plumbing repair needs. I reiterate, I was extremely impressed and pleased with the service they provided. Kudos ?

Universal installed out EMS and access control system. We are happy with their pricing, personal service and response to emergencies when they occur. They are highly knowledgable of the industry and a great resource.

Scott is extremely reliable and professional. He stayed on our project and even rearranged his schedule to accommodate our urgent issue. I would highly recommend him!

Left my house brand new everything from a to z

I was driving south on Alma School Rd just past Guadalupe Rd heading towards Elliot Rd at 3:14pm on 12-18-22 when I saw your company vehicle, license plate CM34525, in the lane next to me and I witnessed the gentleman throw out the passenger window, what I'm guessing was empty, but a pack of cigarettes, it was white and driving 45 I couldn't see a brand.