Best Home Services in Nashville TN

The technician explained very well in detail all that he was going to do for our Fall HVAC tune up.

Kevin and Stanton from coolray were great. They were on time to fix our plumbing issue. They easily identified the problem and even answered a few extra questions we had. Plus I appreciated the blue booties they wore in the house.

Last week, I called on Thursday and again yesterday (Monday). Each time I left a voicemail briefly describing my electrical problem and left my phone number. The phone was not answered during business hours. I did not hear back from this business. I don't know if they are on vacation, ill or too busy.

They moved. The location is now a building by “Go Puff” delivery.

Nice people and good work.

I bought two dimmers to be attached to my existing light switches. I called Bates Electric to do this job, and was told they charge $125 as a fee just to come out to my house. They also advertise a 10% discount off that fee on their website, which I said I would like to have. They told me that after that fee, the charge is by the hour.

The first time they were supposed to come to my house they cancelled saying the technician was not available. They arrived a day later and the technician installed my dimmers, which consisted of unscrewing the plates, screwing in the switches I had bought with the dimmers, and screwing the plate back in. The tech was in my house for for literally fifteen minutes, from noon to 12:15 pm.

I was charged the full $125, without the 10% discount for the initial trip. I was also charged an additional hour of labor at $125, for literally fifteen minutes of work.

So the hourly labor rate I was paying was essentially $500/hour.

I called them and was put on hold and they never came back on the line. When I called again, they told me the person that issued the $12.50 discount was not in that day and I would have to wait. They also stated that the $125 hour labor rate is in place no matter how little time you use. They will not credit me for the blatant overcharge.

I would never recommend this company to anyone.

So I paid $250 dollars for fifteen minutes of work, using my own electrical supplies. Would never use this company again. Beware of what they tell you. And realize they will evade any restitution for overcharging.

Technician George was great. He was very professional and helpful in explaining and answering all my questions. He has a very pleasant demeanor,etc. Great service.

So happy to have found Jacob the electrician! Quick appointment, quality work and professional service by Chris.

The technician, Roy, took the time to problem solve multiple electrical issues at our house. He took the time to explain not only what he was doing but why he was doing it. Hiller always fixes our issue after one visit unlike other competitors in the area. Furthermore, the time Roy spent explaining why he was following certain steps illustrated his expertise, showed he cared, and reinforced that we will continue using Hiller for the services where I do not feel comfortable working myself or do not have the time to resolve. Terrific experience. Make sure you keep him working for Hiller.

Avoid this Company at all Cost
Don’t Deal with them period