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Excellent. The technician arrived on time and was able to fix the issue without a problem.

I submitted a form on their website over the weekend, looking for a consultation on a full system and ductwork replacement. I received a call back first thing the following Monday from Brian (good so far!), and set an appointment with Brian for him to come by that following Thursday between 10 and 12.Brian did not show up for the appointment. I have received no follow-up call explaining the oversight, no email contact, no request to reschedule, no excuses for unexpected delays, nothing.One star for the initial responsiveness, but that's the lowest Google will allow me to give, frankly.First impressions are critical, and they completely failed with this one. At this point, even if they reached out to reschedule, I don't think I could trust that they'd show up to the next one, or install a new system on time, or do the quality of work that they say they will. Trust is broken and I would actively suggest you look elsewhere for your home or business mechanical service needs.I understand businesses are busy right now. All it would have taken was a quick call/text/email to ask to reschedule when Brian saw he wasn't going to be able to make the appointment. Instead, by completely wasting a potential customer's time like this, it's clear that Brian and Efficient AC, Electric & Plumbing are not interested in any new customers.

Absolute professional service, VERY courteous and quickly got us back up. Thank you!

They were able to fit me in on short notice for a clogged kitchen sink drain. My only complaint is that they were a bit pricier than some other quotes I got (and they didn’t quote up front), but I’m chalking that up to the cost of getting it done much more quickly.

Robert was great! He called 30 minutes before arriving as promised. He answered all of my questions and I had quite a few. He performed his work very quickly and provided a summary of the results that I appreciated. I hope he will be assigned to our house next time we use Fox.

The plumber was Christain Jimez. He was very professional, helpful and patient. Christian was awesome!