Best Heating System Repair in Jacksonville FL

Mark was great, got our store up and running in no time at all. Highly recommend them.

I called GNH to swap out an old ceiling fan with a new one. All the wiring was in place. I asked for a quote over the phone and they said for some reason they couldn't give me one. My usual electrician was booked up for a few weeks and GNH was available the next day. They said it was a $50 service fee to come check it out which would be applied to any work done. Although I thought it was strange they couldn't even give me a ballpark estimate on the fan replacement, I needed it done quickly so I had them come out. The electricians were nice and showed up on time. But as soon as one of them looked at the fan he said did they give you a price over the phone? I told them they said they couldn't do that...then I had a bad feeling. He immediately looked at it and said $200. I thought that's a little high but I need it done, plus it's really just $150 because the service fee would be applied to the final price. They finished up in about 30 minutes and the fan works fine. They didn't show me an invoice, just took the card and ran it. I said So that's 200 minus the 50 dollar service fee? He said yes and ran the card and I signed. Later that day I looked at the receipt they emailed me and it was $200. I emailed them saying it must have been a mistake, and they said no...it was $250 minus the $50 service charge. I told them that's not what I was told. They basically said, well too bad you approved it. I told them I was told I was paying $150 and they just RAN MY CARD WITHOUT SHOWING ME AN INVOICE at all, no matter what they say or how they may respond to this. Then they stopped emailing me back. So BE CAREFUL and demand a quote over the phone...if they won't give you one...find someone else.

Installation team showed up late, was told the tech had an emergency. Found out it was due to working on a trouble call for a previous job. They tried to reschedule for another but I took the day off work for install. Tech showed at 1 PM, then the apprentice went to lunch. They worked late got system running. Came back on Monday to finish, finished the job, left hardware all over the steps in garage, wife stepped on them doing laundry, didn't clean up. Had to return, tech didn't blow out the drain line properly and it clogged, replaced thermostat unnecessarily, failed city inspection, they fixed it. Today went to change the filter, I asked tech what the size was, he told me it came with one and it was installed. None installed, been running month, now coils are dirty, Salesman quit, supposed to fix it tomorrow. We shall see, until then off to Lowes to get a filter. I was going to have them do some electrical work, not now. The people were nice and the air has run very well since install. Its just been frustrating. Saga continued today, 9/24 received call from my wife who was angry she was chewed out by the owner for my review, I retuned the call and an argument ensued with the end result being 1. Owner stated he was going to send a tech out to show me how to clean the filter, um sorry sir, there was no filter, your tech didn't finish the job. 2. Owner noticed where I work using caller ID, made derogatory comment about Civil Service workers, liked my money though. Finally and most importantly this unit has a 1 yr parts and labor warranty and 10 years part from the manufacture,r the owner left me with the impression he would not honor the warranty. Caveat Emptor people, Buyer Beware. My comments about being happy and satisfied in his reponse are in regards to having A/C when it was the hottest part of summer. As for smearing a company, this is the first Google Review I have ever given in my life, no intention to smear but to inform others about our experiences dealing with this organization.

Very knowledgeable and highly skilled.

HWV Electrical and Mechanical Contractors are my go to guys for all my Air Conditioning and Electrical services needs. They are extremely knowledgeable and their rates fair. They provide me with honest advice that allows me to spend my money on the things I need and not in the ones they would make more money. This is invaluable for me as a business owner. Highly recommended!

Always pleasant and honest

Called at 7am and ac was repaired by 1130am. Replaced fan motor. Thanks for the prompt service. Stuart was great

I used this company to install ceiling fans and was so impressed with their professionalism. They showed up, did an amazing job and were so pleasant. I will be recommending them to everyone who needs electrical work completed.

Mr Nadeau is another excellent technician. Very professional and did a fantastic job! Probably the best technician who has serviced my A/C unit since I bought it from ya'll.Thomas offered a couple of valuable suggestions and insight as to how to maintain to extend the life of my A/C & air handler system.One fantastic dude.

I was extremely impressed with their customer service. Jessica with their office was amazing as was the gentleman who repaired my grandma's electrical issue. They came out and fixed it the same day which I greatly appreciated. I will definitely use them in the future. Class act.

Fast, and Great Service....Great Communication and EXCELLENT WORK ALL ROUND.
DEFINITELY RECOMMEND...

My power was shut off by JEA after Matthew with no notice. So I needed a electrician to reconnect. So these guysShowed up to my house did absolutely zero work were there maybe 10 min and said they would have write me a estimate this was a sat. So Sunday no power and then Monday I call back for estimate.... Nada.... Will get back to you, so no power for 2 days still waiting, I call another electrician to come out 2 hrs later my power is on back in service. So did B&G ever call me back? Yea 4 days later with estimate 5 times what the other guy charged. Oh and to top they want to charge 300$ for shinning a flash light the night they showed up.

COMPLETE SCUMBAGS.

This company does not seem to care if they have your business or not and they do not seem to hire capable and trained employees. I agree with the other reviews I read.

(Translated by Google) It's my job....
Excellent for electrical work or air conditioning or power plants ect

(Original)
Es mi trabajo....
Excelente para trabajos eléctricos o aire acondicionado o plantas eléctricas ect