Best Total Replacement in Phoenix AZ

Working with Don Hughes (owner) & Mike (did all the work) was a great experience. Don was so easy to work with offering great advise regarding tile for both the hall bathroom and kitchen as well as paint colors. Mike was just amazing doing all the work: tile around the bath, removing the large mirrors in both bathrooms and installing mirrors we chose, replacing cabinets in both bathrooms, removing existing medicine cabinets and closing up the walls, painting and backsplash tile in the kitchen.

This was a great experience working with both Don & Mike. I can't recommend them highly enough.

I had my bathroom remodeled a few years back and I used Sunset Tile. I found them online and after speaking to Mark and visiting with him I decided to hire him for the job. He did great work and years later we’re still very happy with everything that was done. Thanks Mark.

A++++ Everything. Shane was on time, professional, organized, and clean. I cannot praise Orange Cactus remodeling enough for the work that was done. Sink, Cabinets, Counter tops, and even hardware was perfectly crafted and installed. My wife and I couldn't be happier with how everything turned out. He left the space as clean as he found it and did an amazing job. One week from demo to completion, which is insane. The remodel made us fall in love again with our condo. SHANE is the BEST.

Great work converting our bathroom tub to walk in shower! Enrique was the leader onsite and did most of the work. ... can't give high enough praise. Attention to detail was awesome. Work was done in a timely fashion. You have got to use XLT construction!

Jon and the team from AZ New Bath were terrific. We had a shower/tub combo remodeled and it came out great. They were very professional and did high quality work. I strongly recommend using them for bath remodeling needs.

To our Retro Pro Team,

We had our shower & bath tub remodeled a few weeks ago & honestly could not be happier. Eric, the owner & Angela, the designer, came to our home to meet with us & to give us an idea of length of time for the project & to work on a quote. We, then, met with them, along with Steve, the project manager, at the warehouse to see options & to choose the products that we preferred. They listened to what we wanted & were very receptive to our requests.

The entire team came to our house before the start date so they could discuss what they were going to be doing & to give us the opportunity to meet everyone beforehand. It was reassuring to discuss what was expected of everyone before they showed up.

We worked mostly with Nestor & Eddie. They were both beyond competent & great to work with. They were respectful of our time & that they were in someone’s home. They were so neat & clean. Their work was perfection!

Our bathroom is now a show piece! It came out better than we expected & we can’t say enough awesome things about our Retro Pro experience & the entire staff. We’ve already recommended them to a few friends.

Thank you again,
Dan & Susan Knak

Keith and the team are fantastic. Responsive, communicative and best of all -- great job! Clean and professional.

We had our bathroom redone and had multiple quotes. Michael Barnes was great to work. We ultimately went with Better Bath and Remodeling because Michael was honest and friendly. Ephraim and Martine came over and did a phenomenal job on our remodel. We are not new to remodels and appreciate their attention to detail, friendliness, and flexibility. We have already recommended them to our friends. We highly recommend them for your remodel. Give them a call!

Sebastian, was professional and great to work with. Thank you for everything

We absolutely love our newly refaced cabinet! We are completely remodeling our home and needed to update all our cabinets. We had a choice of going with new, refaced or refinished cabinets. After interviewing several contractors we decided the best choice was refacing with Better Than New Kitchens. Dan and his team are true craftsman. I am perfectionist and very particular and they went above and beyond to satisfy me. Thanks Dan for the beautiful cabinets that we will enjoy for years and years to come. I look forward to working with you again on the addition alcoves we need to build in.

Breached our contract.they did nothing but measure the bathroom.do not use this company.

I will start off by stating that Ernesto is a very nice person and pleasant to work with. I hired him to handle the design for my restaurant and the complete project was a mess and huge waste of money.

Here is some things that went wrong:

He ordered a new lighting for my place but overlooked the fact that my restauarnt uses 220volt and the lighting he purchased was 120volt. I had to incur the additional cost to have the contractors reduce the voltage and rewire etc.

The color of the paint he selected for the walls was horrendous. I had my concerns when he presented it to me but he assured me he is an expert and that it will look great. As soon as it was done, I had customers tell me that they disliked it. We have since repainted the entire place ourselves.

My walls used to have tile that went up about 4ft to protect the walls from chairs rubbing against it. He removed that tile and simply painted the walls. Within 3 months the walls were completely damaged and scuffed up that they had to be repainted.

The out door furniture he selected (Chairs) were made of some sort of plastic mesh that basically melted from the heat and broke so all of those had to be replaced within a yr.

The TV mounts he selected did not work out at all and had to be replaced at my cost.

The bench seating he selected (Cloth) was basically black from people resting their hands on it while in line so now I have to replace the booth seating or reupholster it. I would think he would have selected something a bit more durable.

The lighting he selected did not accomplish the goal of brightening up the place and looks tacky. Many of our customers have stated they dislike it and we are now planning on changing it all out to track lighting.

The large round table he had built for us has completed been damaged from normal use due to poor design. Much of it has to be repaired.

We had high hopes when we hired him but were extremely dissappointed with the results. Not only did it look bad, but all the material and design was not designed for commercial use. Just 2 yrs later, we are having to completely replace and redesign virtually EVERYTHING we paid him to do.

In my opinion, Ernesto is better suited for residential design and not commercial. He made no effort to correct the issues. Once he was paid, I never heard from him again. Also, you'll notice he never used our restaurant in his portfolio. I guess even he recognizes that it was poorly done and not worth displaying on his site.

In hindsight, I wish we never would have hired him and that we would have done all the things he did ourselves. We would have saved over 30K dollars and ended up with a much better result.