Best Double Hung Replacement Windows in Phoenix AZ

Retro Pro did a phenomenal job with our Master Bath and we would use them again for future remodeling and/or recommendations. My husband and I met with Eric and Angela last year to discuss remodeling our very tiny master bath. We wanted to incorporate part of the closet to make room for a tub while also redesign the bathroom to feel more spacious. They were very interested in our ideas while also being up-front with what would work within the space available.

Eric and Angela were patient on deliberating with us. And, after closing in on a final plan we quickly chose our finishes with Angela's help. We had met at our place to take measurements and Angela had gathered information on our tastes for colors, cabinets, countertops etc. She was ready when we came to their shop with options that would fit our style. Because we travel, the work would be done while we were out of town. This worked great for us and everything was done without a hitch. Eric's attention to detail and the ability to articulate the information via texts and phone made communication easy. Additionally, Steve, the production manager and Nestor the project manager were in communication daily with comments and pictures via text. So, we always knew what was happening. The finished product was better than we could have imagined.

Five stars. I’d give 6 if I could amazing service.

Jake is great. Excellent customer service!

Our experience was very fine. The installers were experts and it shows in the finished windows.

Ordered all new windows and slider in November 2020. We had to call constantly after 60 days to find out the status of our windows. In early February they were finally installed, but all four windows had scratches, dings and nicks on the frames and weren’t sealed properly. The contractor got angry with me because I asked them to correct it. The owner came out and made us promises, and never followed through. They ordered, through our warranty, for new windows in February 2021. We have not heard a word from them since. Now no one will return our phone calls emails or texts. And they expect us to pay for a faulty product. Terrible