Best Custom Home Building in Phoenix AZ

We live in a historic home (1926) and needed to have the bathroom completely remodeled. We hired Homework Remodels to take everything out (tile floor, walls, ceiling, tub, toilet, vanity, etc) and install a new bathroom. They were very professional and were great to work with. We explained the items that we wanted, and they provided information on those items as well as other options, which we greatly appreciated. They communicated very well throughout the project, and we were extremely happy with the end result. Working on historic homes can be difficult and unpredictable, but their expertise made it look easy. This bathroom is the only bathroom in our house, and they managed to keep it functional throughout the entire construction phase, which is an incredibile feat. Our new bathroom is beautiful and is better than what we expected - great quality of work! We finally have a bathroom that we are proud of. We will definitely hire them again for future projects. I highly recommend them.

I am writing this review to warn others about Holtzman Home Improvement.
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.

This company is amazing. They care to do a great job! Everyone from Jerry and Brian from design to the install team and production under Stephanie were awesome!

I have used this company a few different times. They recently replaced a roof on my house I was trying to sell. They helped me with the insurance claim process and supplied all the necessary pictures and documents to support the claim. Once the claim was settled, which was very quick due to the supported pictures/documents, the old roof was removed and the new roof was installed within 4 days. They also worked with my HOA to make sure the shingles were approved. Due to their efficiency my closing was not delayed. I would recommend them to anyone. The roof looks great also.

Nice showroom. Great help and work up for remodeling kitchen

Erika and her team remodeled our house in north Scottsdale. She was always on time, offered design input when needed, and managed the project even while I was remote. Her team worked hard, finished in the proper timeline and were within the budget we discussed. What more could you ask for?!! Definitely would recommend and use again!

The Legacy team was fantastic! We worked with Legacy through various remodels over the last 24 months. COVID hit in the middle of construction and they continued to be reliable, professional, careful and excellent. We worked with several different team members and they are all really great. We are happy with our projects - excellent communication, quality product. I know how hard it is to find great and reliable contractors, I wanted to share it with everyone that Legacy was terrific. Highly recommend.

Robert and Ana of West Haven Builders were wonderful to work with. We had a limited budget to repair damage from mold in our rental unit. They were more than happy to give us a line item estimate so that we could see the cost of each part of the total project. Robert had creative solutions that helped us cut costs . When we received the final bill, some of our items came in under the original estimate and we were charged the lower price. Robert and Ana were always on time and always kept us updated on their progress. We highly recommend West Haven Builders LLC for all construction projects. We will definitely use them again.

Stronghold was one of the best if not the best home contractor that I've ever worked with. Trevor was attentive and communicative, always available when we had questions or concerns. He offered suggestions when we decided to change directions during the project consultation and was able to offer design services to help us bring the project off the way we had imagined. The quality of his work was excellent, and you could tell by the level of detail that he took pride in his work. We will be using Stronghold Remodeling again!

Amazing group of people to work with. The whole process of our bathroom remodel went seamlessly and we would recommend this company to all of our family and friends!

I love this company. They did exceptional work, came when they said they would be here. All my questions were answered and everything I asked for was done. Triple A Plus!!!

Had them out for 2 bids on different projects
1st bid- kitchen, came in 8k below other vendors but had limited cabinet selection so we opted elsewhere. Salesman was very nice

2nd bid- extension to home, asked for same salesman and was told he no longer worked there, no big deal, send the next guy. New guy shows up, asks lots of questions about the project and asks where budget needs to be. I give him a range and he leaves. Calls me that afternoon and refuses to give me the price over the phone, insists we meet in person. Arrives at 630am instead of 7 (called me at 615 to tell me he would be early). Shows up with a bid that is 23k above what I told him I needed to be at to even consider the job.

Keeps asking me what would it take to get the work after I tell him that's not affordable and we already had a better bid. Salesman then insists on questioning the other contractor and his qualifications rather than re-examining his numbers. Finally, he leaves (no mask on during either visits during the peak of COVID).

Calls me later to tell me him and the boss accidentally added a fee 2x and would now be 8k cheaper, but still over by 15k. Still not interested. His boss calls immediately after and leaves a voicemail asking for a run down of the other contractors bid because it's bizarre someone is cheaper.

Didn't hire them for either project and ended up blocking the salesman because he wouldn't take no for an answer.

Leaving 2 stars because the first experience was great and price was competitive.

Was very grateful for your efforts and the final result, much appreciated.

Eric is a very talented craftsman! You won’t be disappointed

D&D construction is the best General Contractor we have ever worked with in two states and five houses over the last fifty years. They are honorable and professional and will do whatever is necessary to make the job right and to the satisfaction of the homeowners. They stand behind the work of their subcontractors and will take on any job large or small. We would give “the Boss” Dion Horton our highest accolades and a ten in overall performance.

Not happy with a tub. The jet tub installed looks like it has dirt ring around it. The floor of the tub is squishy. Not installed properly. Second bathroom looks like there is rust spots forming under the shower door rail. After less than 1 month.

When Republic West remodeled my master bathroom, I was spoiled but did not fully appreciate it until I employed a landscape contractor to remodel my outside patios. The latter never gave a specific schedule or followed the original timeline, dragging a two-week job into five weeks. So, when I decided to remodel my kitchen, laundry and second bathroom all at once, I was eager to select Republic West again. I even requested the same team of designers, project manager and sub-contractors. Further, I trusted them so much that I was deliberately out of town for the first two weeks to avoid the demo process.

Steve’s attention to detail in project design meant that as the cabinets were put in place, they not only fit the space but my expectations and needs. One of the joys of renovation is including new, practical kitchen innovations. His recommendations are the highlights of my new workspace. Designer Kathy understood my overall goals and décor style, guiding my choices toward the desired aesthetic. Republic West gives full disclosure of job details and responsibilities so that clients understand the financial realities as well as the detailed specs. Those are onsite throughout the process, facilitating transparency throughout this dynamic process. Watching the project develop from concept on paper to reality was an instructive process.

Knowing that this project would disrupt my life more than a single bathroom, it was important to me to have assurance that the process would be as interactive as possible. RW gave that to me in spades. Remodeling the most essential hub of a home tests one’s ability to anticipate and problem-solve through the short term displacement of food preparation space and laundry. Before the project began, RW worked with me to set up an alternate food station to ease that challenge. They also reconnected the washer/dryer between the demo and laying of the tile. From design to the final walkthrough, Garth, the project manager, kept me informed, allowing me to anticipate decision points, and was proactive throughout the process.

All of the subcontractors were courteous and respectful of my privacy and property. Those who work for Republic West are efficient experts who are also artists. Slobo and his team laid the tile so I always had a path for entry to the house and rooms. Further, he was especially creative with the transition between the tile and wood floor, giving me the smooth, contemporary look that I wanted. When one cabinet did not meet my criteria, Steve adapted it until I got all the space and access I needed.

With any project, there are a few glitches, unforeseen delays and potential cost overruns. You have to go into renovation with specific goals in mind, and, more importantly, patience, flexibility and a generous spirit. Most of that is to help you understand the true complexity of this kind of work and to teach you to cope with your tolerance for dust, disruption of your space, and impatience to cross the finish line. Take pictures every week so you can evaluate just how much progress has been made. Enjoy the process. When you are done, have a big party to show off your new home that reflects your personality.

Horrible experience with this company! Actually they do mot deserve any kind of star! The secretary lady seemed to be very nice so i trusted they were a good company until i met the main boss contractor Tim! He is very rude and definately has an Anger problem & should never be a part of a business if you do mot know how to be professional about it! I had them do a releveling service for me on my double wide trlr but come to find out i was told they could not do it due how bad it measurements were from one end to the other so they could not relevel it so was told to just get my refund and find someone else to do the job so thats what i went to the office for on monday but instead got a rude awakening from how theyre real true colors are and was even threatened to be picked up and thrown out of there! Very unprofessional and a rip off business so highly do not reccommend this place!! All i can say is Karma's got my back!

Amazing service. Very professional and prompt! They came out for initial consultation, and it went great with everything we agreed on.

I invited this company to take a look and design a remodeling for my bath. Although I got 1 hour off time from the work, the owner, Kelly Brown, came 45 min late to the appointment. Before this appointment, she called me 3 times for appointment verification, but she coming late without an excuse was totally disappointing. At home, she did not make any measurements. She took some notes and then vanished. No follow up... Even the day she came, I sensed that she was somehow felt forced coming.... very interesting and untrustworthy company.