Best Complete Exterior Remodeling in Phoenix AZ

Great experience great team and very punctual had a fantastic Remodel and would highly recommend them to anyone considering a serious company that gets the job done.

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

I was satisfied and would recommend.

Great work done by the entire crew on my shower tiles, the perfection is easily visible They are the best in the town. Highly suggested.

Mike and his crew did an outstanding job on our recent bathroom/bedroom remodel. They started and finished the project exactly as per contract. The workmanship was professional and the crew was very personable. Neatness counts and they excelled. Thank you, again.

Was very grateful for your efforts and the final result, much appreciated.

Very detailed and took great care of my client. very pleased with the work.

I have worked with this company for almost a year and have found them to be very upfront and honest with the remodeling process. I have recommended them to multiple family members and friends. If you need help with a remodel you should definitely reach out and see some of their beautiful handiwork!

Project: Remodel 90s kitchen

Eric and Angela were very helpful with the design of our kitchen. They are very easy to work with, have a lot of good ideas, and have good pictures of remodels they have completed. This helped with explaining their ideas. They listen to your ideas and try to work them into the space.

The staff showed up at 8:30 am every weekday with only a few exceptions. We were notified of those exceptions at least a day ahead. They were very helpful as we were living in the house while the construction was in process. They tried to keep the place livable. They also closed off rooms where they were working with plastic sheeting so as to keep the construction dust down. They cleaned up every evening before leaving.

The trades showed up when scheduled. We did not have many week days where work was not in process.

The time estimate was six weeks, and the actual was five weeks. We love our new kitchen and it is very easy to work there. We were so impressed with this project, we are having them back to remodel the shower area in the master bathroom.

Scope of Work

Kitchen demo:
Remove wall between kitchen and Great Room
Remove pantry in kitchen
Remove all cabinets and counter tops in kitchen, laundry room and hall bathroom
Remove tile in hallway, laundry room, hallway, hall bathroom, kitchen
Remove carpet in great room
Replace patio door in kitchen with glass french door.
Replace patio door in great room with window.
Remove popcorn ceiling in great room
Remove all kitchen appliances and room fan

Kitchen build:
Build new island
Install new cabinets with soft close doors and drawers in the kitchen, island, bathroom, hallway and laundry room with granite countertops
Move stove to opposite side of kitchen
Move dishwasher to other side of sink
texture ceiling in great room
Paint great room, kitchen, hall bathroom, laundry room and hallway
Install tile in hallway, laundry room, hallway, hall bathroom, kitchen, great room
Install new lighting in kitchen, island, hallway, hall bath, laundry room
Install new granite countertop in master bathroom

Trademasters has done several jobs for me , always prompt, curtiious and professional. They have always finished the job on time . I have always been satisified with their work.

Keith and Serranos are unprofessional and not dependable. He gave me a quote for quartz countertops installation that was higher than other fabricators but I decided to accept it based on positive reviews. He didn't like the idea I wanted to buy slabs from Arista Stones, saying they are not responsible when their materials are defective. When I insisted because I liked the slab, he asked me to change my Sales Rep from the one I worked with to one he preferred. He said that my rep just got fired. As I heard none of these were true. I talked to a new rep, I bought a new sink and a faucet and, took a day off at work and was ready for templating. A day before, Keith just texted me, he was not going to do the project, without providing a reason. Regardless of Serranos response to this review, I would not use them and recommend to stay away.

A basic professional that is knowledgeable, expert and also terrific to work with! Remodeling a cooking area is such a huge bargain that we put it off for quite time. The planning was really extensive. We had a terrific exchange of suggestions to ultimately develop the style and products we wanted and the end result shows it. We have a kitchen area remodel that is perfect for our household and also way of living.

Lon has done two major projects at our house at different times. They completely remodeled our master bath and a year later replaced all of our flooring with wood-look porcelain tile. Lon's designs are amazing and the master bath and flooring are absolutely beautiful. Lon gives attention to every detail and added small things we never thought of and couldn't imagine doing any other way. We feel like we have a much bigger and more beautiful home. The workmanship is incredible. Lon expects and gets great work from a talented team of workmen. His assistant Peg is on top of every detail, and the communication is excellent. Communication is really important in massive remodels. We have recommended Shower and Bath to our friends and neighbors and wouldn't hesitate to have them do more work.

We had such an incredible experience working with Cody, Fay, and the entire A1 Team. My husband and I planned and saved for a long time to do a pretty extensive remodel on our home. It was a huge investment for us, and it was honestly scary; especially when you hear horror stories about contractors. We called several places, and could barely even get a call back, until we found A1. I sent in an online inquiry, and within an hour, afterhours that same evening, I received a call from Fay. Immediately, I felt comfortable and at ease working with her. Major bonus points for first impressions. But the best part is, that level of care never wavered through the whole process. Cody arrived a few days’ later and spent hours with us, walking through every detail, taking meticulous notes, measuring everything necessary, and was able to provide us a thorough quote on the spot. We knew then and there that we had found the right partners for our project. Once we got started, their team arrived promptly every day, were always friendly and made sure to greet our dog Daisy (we called her the project supervisor), and left their workspace clean at the end of every day. It’s intrusive having a group of strangers in your home daily for weeks at a time, but after a couple days it didn’t feel that way. It felt like having a group of your buddies hanging out that just happened to be knocking down walls and laying down flooring. Cody was very hands on, stopping by frequently to check in on the quality and progress of his team’s work. Anytime there were any questions or concerns that needed to be addressed, he and Fay did so promptly. But in the end, what really matters is the results. Our home looks BEAUTIFUL. They created our dream home. Every detail is perfect and we stayed right on budget. I couldn’t be more grateful that we found them. We’re already thinking of future projects. Daisy especially misses her friends visiting every day!
If you’re looking for a quality contractor for any of your home remodeling needs, Cody, Fay and team can’t be beat. Absolutely top notch.

Amazing experience with Ellen and all of her team. I would highly recommend White Builder. Professional, TRUSTWORTHY, and they care about your projects. I'm a huge fan and we're looking for other work for them to do around our home because we trust them to do an excellent job.

We had Diamond Granite replace our countertop after having new cabinets installed (by another company). They were punctual, responsive, and there was no pressure during the buying process. Scheduling and installation were equally easy and smooth, with the countertops being installed on time and by a friendly and responsive pair of workers. I will recommend this company to others. Note: if you see torn-up drywall in the picture, that's on us - we're going to do a tile backsplash ourselves.

Professional and courteous. If have have water damage, you should give them a call.

My wife and I hired Rick to do a major renovation of our home (all bathrooms, garage, kitchen, laundry room, floors, etc.) in February of 2022. Our initial meetings with Rick in January 2022 were great. He was very responsive, friendly, and communicative. That was until we signed a contract with him and paid a $4000 permit retainer. As soon as we paid Rick the communication and proactiveness disappeared. To summarize the details below, it was a nightmare of 8 months just to get a permit approved by the city.
We were told he would have the initial plans ready for us within 2 weeks. It took over 6 weeks and multiple follow-ups just to get him to provide a draft of the remodel design which had numerous mistakes. The following day we sent an email with a list of all the mistakes that needed to be fixed including measurement corrections that I had to take myself.
3 weeks later and no word from Rick, I follow up to check and he indicates that he will be submitting the plans end of the week (April 12th). After many more follow-ups and involving the Refresh Renovations corporate we finally get him to submit the plans to the city on May 13th, 3+ months from signing the contract. Note, the contract indicated that the project would start in mid-April.
The plans that were submitted were riddled with issues and required THREE rounds of corrections! We finally got the permit approved at the beginning of October. Rick provided excuse after excuse throughout the whole process. I have worked with dozens of contractors in the past and Rick and Refresh Renovations were BY FAR THE WORST!
We canceled the build contract and have found much better professionals to complete the elements of the renovation.