Best Building And Remodeling Services in Phoenix AZ

Steve and his crew did an excellent job on 3 bathroom remodels for us. All 3 turned out better than we could have expected. Excellent workmanship, fast and on time. Anything extra was communicated to us clearly and was definitely needed (replacement of rotted underflooring or more tile to raise the height in a shower). I would definitely use him again and would recommend him without hesitation.

Holtzman estimated its team would begin work on our project in May 2022, with a ‘conservative’ estimated completion date of October 2022. (Timeline was important to us because our first child was due in January) did virtually nothing over the first three months; employees visited the site 6 times during that time period. Work did not begin until September 2022, after we expressed concerns to owner and assigned a new superintendent; at that time, owner estimated December completion. It is now mid-January and work is ongoing. We brought our newborn home to a rental and have no idea when we will be able to return to our house.
We went with Holtzman because of their online scheduling/calendar tool. This tool is supposed to allow the client to (1) get a sense of what is happening when, in terms of the overall project timeline and (2) know which tradesmen are coming to the site on which day. It did not deliver on either account, as the calendar is almost never kept up to date or filled out more than a few weeks into the future. As far as the overall project timeline, we asked superintendents and the owner for a project schedule at least 20 times. The most we got (verbally) was a tentative date. As far as knowing when specific tradesmen and inspectors would be there, people would show up when no one was scheduled (including an inspector who needed a $300 check), or, conversely, we would make sure we were available only to have them not show up. The lack of scheduling was not just inconvenient; it had a big impact on the project itself, because no one seemed to be ensuring various jobs were being done in the correct order. Work had to be undone/redone, wasting everyone’s time.
We hired a residential architect to draft detailed plans for the home addition. Plans were signed off on by mechanical, structural, electrical and plumbing engineers, as well as the city of Phoenix, which permitted the project. The Holtzman team had full-size copies of these plans at the site. Various Holtzman employees and subcontractors repeatedly disregarded the plans, creating a cascade of problems. There are too many instances of the plans being ignored to list them all, examples include (1) discarding an electrical panel that was supposed to be relocated and installing the new electrical panel in the wrong place, affecting where the HVAC unit could be installed (2) installing the primary kitchen window 2 inches lower than indicated, jeopardizing ability to install outlets and switches where indicated (3) building master bath ceiling at wrong height (4) ignoring instructions to slope the slab under the new master shower, later requiring the slab to be redone, and so on.
After repeated attempts to work with our first superintendent, Joe Clark, to resolve concerns about lack of progress and poor organization and communication were unsuccessful, we asked Joe to coordinate a meeting with company owner Brandon Holtzman. He misled us, setting a meeting with Brandon for Saturday at the Holtzman offices. After showing up for the meeting, we found out that Brandon was out of town and didn't know about the meeting. Joe showed up late and we questioned him about Brandon’s attendance, Joe started yelling at us to “Get the f-ck out of here (the Holtzman office.)” He then followed us out as we got into our car and continued to stare at us as we left. Brandon was apologetic about the incident and assigned us a new superintendent, but it was still jarring. Under the second superintendent, the team left our property completely unsecured one day: front door unlocked, back door left wide open, side gate left open, keys to home left in construction area, and lockbox left open with correct code displayed. When we expressed our concern, the superintendent blamed us for not living there at the time (despite being strongly encouraged to move out during bulk of the demolition and construction phase) and told us he “never signed up for being the gate keeper.” Our third and current superintendent, Cory, has been one of the only redeeming aspects of working with the company.

Sloppy work. Chaotic amateur subcontractors from all over. One day they never even showed up nor did they call me as to why. Had to have them come back to redo things several times. Several things left unfinished. Who paints a door with the knob on? Really. See pics. Sloppy paint job too. They couldn't be bothered to use a single solid piece of wood on my garage-- they pieced together leftovers. See pics. They initially built the garage door opening too narrow for the door, had to redo. WTF. The brand new back door they installed doesn't latch properly. They didn't properly strap down the  water line in my garage so it was slapping. They had to go up and redo that and in the process of that they broke thru my ceiling and did a crap patch job and didn't come back to paint it. Seriously. See pic. Complete amateur sloppy work. One contractor stole my brand new ladder I got as a housewarming gift. Another contractor used my new step stool as his own getting paint and crap all over it. They washed their paint with my new hose getting paint all over it and my yard. There's more but this review is long enough as it is. They never returned call after I brought these issues up. Can't recommend. UPDATE: a few months later they called me concerned about the bad rating, and I told him exactly what was wrong and they saw the pictures, and they seemed concerned about fixing the issues but then never got back to me, so I removed one more star apparently as they don't even care about their own reputation.

Huge shout out to Tom (plumber) who came to our house today to fix a clog in our line that was causing the toilet to back up into the shower. He was efficient and knowledgeable and was in and out in about a half hour -- leaving a clean, flowing drain for us! I just contacted PJH yesterday to report this plumbing issue, so I was thrilled by how quickly they and Tom came to our rescue!

Jose and his team replaced my roof. They do great work.

After months of looking for a contractor that I felt I could trust and understood my taste to remodel my master bathroom I found Spicegirls. Loved the concept that they are a women run business. I do not live in the US at this time and in so all of our decisions, pictures ect. were done virtually. I was updated regularly. My bathroom has turned out beautifully. Highly recommend.

If only these businesses answered their phones during normal hours of operation.

The Legacy team went above & beyond in remodeling my master bathroom & home.

Legacy’s design team of Debbie & Jeremy helped me select materials & fixtures that worked with the existing character of my home to bring the looks together. The rendering Jeremy did helped me see how the space could be reconfigured & added touches that I never would have thought of that did not measurably impact the cost; they were small items such as a different placement/curvature of a wall & different type/placement of a drain. The thoughtful initial design really made a difference in the final product.

Craig was the superintendent & was fantastic. He handled any issues that came up during the remodel. Craig also, in overseeing the day-to-day work & trades, brought up small tweaks that, again, didn’t really impact the cost but made a big difference to the final look & functionality of the space. He really understood what I was looking for & had awesome ideas that the professional tradesmen & Legacy’s inhouse master carpenters were able to implement right on the spot, such as a different way to light our new sauna incorporating a hard-wired switch, complete with a stained glass effect & creating a built in look for my sauna. Craig also spent weekends working on making my master closet exactly what I wanted and beautiful too (solid pine). I really appreciated Craig’s technical expertise & making my remodel flow smoothly.

Legacy’s inhouse professionals were truly hard working experts at their crafts. Scott, Floyd, Steve & Greg made everything just look gorgeous & also mentioned little things they could do to really make things come together. Scott & Floyd, along with Craig, spent a lot of time creating my master closet & getting the shelving semicircle look/functionality I was going for, including Scott creating a wrap rod design. Additionally, extra matching solid wood around my sauna was added to enhance the look & even the relatively small tasks, such as making baseboard pieces such that they curve around a wall, were done incredibly beautifully by Scott. Floyd created 4 more build in closets made of solid wood that are very sturdy & maximize the closet space. He also installed my front door & master bath cabinets. They look phenomenal & most importantly, work perfectly. I believe many companies can procure nice materials but, without expert installation, it may not be quite right or not hold up well over time. The last two inhouse professionals were Steve & Greg. Steve took great care to make sure things were done how I wanted them, even small things such as hooks at an optimum height & configuration. Greg installed my half wall cabinets in my living room & made them look elegant with the way he built out the baseboards. The inhouse Legacy experts brought out the materials & design to their full potential.

In addition to the folks directly employed by Legacy, they work with a great network of skilled tradesmen. I was really happy with everyone who came into my home. Everything looks flawless, especially the tile work for my shower bench & built-ins. Ken painted my home inside out & made the walls look better than they were before by patching & fixing them, even items I had not noticed before. Everything he did makes my home look polished. Ken also put in/designed a new gate for me that is really stunning as it has an aged wood look.

On a practical aspect, Legacy also made sure that the materials were up to par. They sent my new front door back to the manufacturer twice because it did not meet their standards. It gave me piece of mind that they were making sure things were done correctly, even if I might never have noticed it.

Lastly, on a personal note, all of the Legacy folks were really great to have in my home & were always very flexible with an eye towards making everything about my remodel perfect. Legacy took the initial idea of what I wanted for my remodel & made it something really extraordinary.

Trevor was professional when I met him. We are doing a remodel of our kitchen, laundry room and den (which is a fairly large project). Trevor listened and all seemed good but we never got the quote and there is a $40 charge just to meet him. The problem and reason of the bad review is we never heard back from him nor a quote, so I basically paid 40 bucks for someone to listen to me for 30 mins about what I want. He did mention there was a shortage of staff (a day or two after our meeting) so he kept promising and pushing the quote until he stopped responding. Lesson learned is be upfront and set the expectations to a larger timeframe not to be under the gun. We are very patient as long as people are honest and communicate ahead of time.

Russ was a pleasure to work with. He was knowledgeable and reassuring. The total bill was reasonable and I plan to use them again for future renovations.

I hired 123 remodeling to renovate my kitchen, and was really happy with the results
The service was great from the first moment I met the guys, through the process of the design and all the way to my gorgeous new kitchen
Thank you so much to the whole crew!!

Found solutions to our challenges others were not willing to attempt

I hired Mesic Contracting to do Re-Leveling on my grandmas manufactured home in Mesa. They do excellent work and will definetly use again.

Great variety of products, and knowledgeable owners.

I have worked with several companies and have had my fair share of ups and downs. What I can say without a speck of doubt is that Luxury Remodels Company is the best home remodeling company I have ever worked with over the years. They always put their client first and will leave no stone unturned in delivering the best services. We are happy with their services.

Project Construction, LLC has been an amazing company to work with all around! We look forward to working more with them in the future. We highly recommend this company!

Not happy with a tub. The jet tub installed looks like it has dirt ring around it. The floor of the tub is squishy. Not installed properly. Second bathroom looks like there is rust spots forming under the shower door rail. After less than 1 month.

Wow our house looks beautiful now!Thanks so much to Republic west for doing such a great job!We really loved how it turned on!Your helo in designing our space was really the key for us...we felt like there were a lot of construction available but not many that could help us select the perfect details in every room. You guys did that and it really came out great!

I invited this company to take a look and design a remodeling for my bath. Although I got 1 hour off time from the work, the owner, Kelly Brown, came 45 min late to the appointment. Before this appointment, she called me 3 times for appointment verification, but she coming late without an excuse was totally disappointing. At home, she did not make any measurements. She took some notes and then vanished. No follow up... Even the day she came, I sensed that she was somehow felt forced coming.... very interesting and untrustworthy company.