Best Kitchen And Bathroom in Phoenix AZ

Howard was on time, very polite, friendly and knowledgeable about what was wrong with my septic. One could tell he was a very honest, hard working man. I've use this company in the past, and it was excellent then too. Ann who answers calls and schedules was very pleasant and knew her info well too. Not an ounce of negativity with my experience with them.

We had sewage coming out of our toilet, we called Hero Home Services and they got here within an hour. They found the issue in our pipes and walked us through all our options. Orlando was extremely helpful through the entire process of replacing our pipes. As a first time homeowners we couldn't have asked for a better professional and person to help us through this. Orlando even bought us breakfast a few days since we didn't have a usable kitchen. He is amazing! Thank you so much. If we ever have any plumbing issues, we know who to call :)

Don’t trust these guys. I had a plumbing leak a while back and they came to repair it. They ended up tearing apart two rooms in my house. Then recommended a restoration company that is owned by the same people to repair the damage. They charged my insurance an obscene amount, and while dealing with my insurance for payment they tried to strong arm me by filing a lien against my house. They waited to inform me of all of this while I was on vacation . When trying to resolve any issues with my insurance they were rude and unhelpful. I have never had such a poor experience dealing with a service provider. Additionally, I now realize that most of the damage they caused was likely unnecessary. I wish I had known about their devious business practices. They did fix the leak … so two stars for that… but beware.

I rarely give a 5-star rating but Nu Flow has earned it. From the initial contact through the completion of the project, the entire team has been responsive, professional, and courteous. If you are faced with disintegrating cast iron pipe in your house you owe it to yourself to contact Nu Flow and have them educate you on their product/service so you can determine what is best for you.

If I could give more than 5 stars I most certainly would! This company definitely cares about their customers & making sure they are satisfied! I had a slab leak in my bathroom, Mike came out to give me a free estimate, he even did a follow up call the next day to see if I wanted to schedule that repair. I had 3 other companies come out that day. Mike was the first guy to show. He was respectful & was very Informative on how the repair would be handled. I am a person who gets very nervous around people I don't know & to allow them in my home I often get extremely nervous. I did not feel that way with Mike & that follow up call sealed the deal. Let's not forget to mention the cost was a lot less than the other companies. He wasn't trying to up sale anything, was straight forward with it all! The day came to do the repair they were on time & his assistant Alex was very kind & respectful as well. I was comfortable enough to just be outside and allow the guys to work. I was worried that my small dogs would be a bothersome due to their barking from having to be outside but they said they are use to such and not to worry about it. The work they did was awesome & literally was less of a mess then I had expected. I received a new water heater as well which was installed with perfection. They left no mess behind & was very thorough with what they did. I highly recommend this company! I went with the comfort of my gut & I was not let down! Mike & Alex are awesome!! Look no further if you are reading this review! This is the sign that you are looking for if you are looking for aGreat, reliable, affordable & respectful company for all of your plumbing needs! Trust me you won't be let down!!