Best Heating Heating Repair in Phoenix AZ

We had what we thought was a clogged drain. I called Hero Homes Services as they were highly recommended on our Historic Coronado Nextdoor Neighborhood site. They had a quick response time and worked to diagnosis the problem. The problem, our 71-year-old cast iron pipes had deteriorated beyond repair and instead had to be replaced. I believe the price we paid was fair, considering the amount of work that had to be done.

My wife and I found the plumbers/technicians to honest, considerate, and personable. They were at our house for two weeks and during that time we got to know them a bit. We had conversations and joked with them, but don't get me wrong, as they are hard-working men and women. I cannot speak highly enough of them!

Both my wife and I like to know how things work and they let us peer over the work they were doing. They listened to us about what we wanted and offered their input. After doing extra touches of finishing and cleaning up they left our home on a Friday night after finishing up at 7pm. We felt like we made new friends. All the crew from, Maritza, Carrie, Marlon, Chris, to Johnathan, Alex, and Alex Jr. Now that they are gone, we kinda miss them.

We called Reddi Services for a faucet problem this morning, and Nathan Peppers (plumbing tech) was here this afternoon. He diagnosed the problem (the faucet needed to be replaced), and he grabbed a sandwich while we went to pick out a replacement (he told us what features to look for), and replaced it on the spot, which fixed our problem and saved us from having a second service call.

I had a clog in my mainline and had Mr. router come out charge me $250 to clear it told me that along with the clearing somebody would come out put a camera down my way in line and check for cracks or any damage, that never happened I was never even given a copy of my invoice. This is the kind of service I would expect from a mom and pop place but not a corporate professional place like this I’m very unsatisfied and feel like I overpaid. Don’t use these guys