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Quality Septic is an amazing company. I had a back-up emergency and they were on-site within a few hours. This was a neglected septic tank and was a very difficult pump. Repairs were needed and Quality Septic had the resources to get a repair company, after hours, to assist. With professionalism they continued to work for over 6 hours until the issues were resolved. They did not leave the property until 10:30pm. Quality Septic exceeded my expectations and the cost was more than fair. Quality Septic is an outstanding company that I highly recommend to anyone with septic issues. I love these guys.

Everyone I worked with was fantastic. The office staff went above and beyond to help me and kept me up to date through the entire process and there were no surprises. On both visits to the home they explained everything that was gonna be happening as well as educate me on how to maintain the septic properly going forward.
Other companies can take a lesson from them on customer service too!

This is an amazing company and if you are having septic issue, this is the place to go and Jake is the guy you WANT to talk to. There is nothing they haven't seen and they will fix your issue.

My story may sound familiar. Cave Creek has had its share of construction cowboys and my house and septic were no exception. My builder put in a proper tank but took every shortcut possible and the icing on the poo cake was the inspection port into the second chamber was knocked over when it was buried and just covered up. For 27 years, this chamber was exposed to falling dirt into the chamber.

I was required to have a septic inspection and since I had no idea what was at issue but after a quick call to Black Mountain Septic, Jake arrived on short notice. The precision bucket digs to skirt around existing irrigation plumbing was a sight to see. In short order, I had a man trap installed and a compliant septic system access.

This is the company to call for all of your septic issues.

Two thumbs up to Chris Shuck and Chris Groth. I had a water heater leak on a Monday and Chris Shuck came out very quickly, assessed the issue and made a recommendation for replacing the water heater with a tankless system. Tuesday both Chris's, were at the house first thing in the morning and quickly had the new tankless system installed. It was a very professional install, by two very professional employees. They work they did was clean, efficient, and the end result was superb. Very little disruption during the install. I made the right decision to go with Reddi Services and Chris and Chris did a great job.

Called and emailed several times to get a quote for my septic system to get fixed. Followed up 4 times and they never got back to me. Sad that the basics of getting back to customers is not followed. Everyone is busy and has lots of work but these companies won't survive when they are competing for customers again. Don't waste your time and steer clear.

Had them pump the tank because I had used them twice before, price had doubled since last time. I understand because of the economy. 14 days later toilet backed up, opened tank and it was full again. Inspection and found a toilet Had been leaking from the fill/foat device. Definitely not their fault but when I called the office to get it emptied again the female who answered the phone was real short and said it would be another 500 dollars to emptied again. Felt that since it was only water in the tank they would be a little cheaper. When I mentioned my thoughts to her she said it will be 500 we have fees to pay too. So I called another company and gave my money to them. Will not be calling them again because of the female in the office.

Thank you, called for an appointment and they scheduled me that afternoon. It took one hour to complete their pump service. The service technician was extremely knowledgeable about his job. He took the time to explain a septic system to us. He also provided me with consumer tips to maintain and extend the life of my system. Total cost to pump a 1,000 gallon tank was $335. They took all methods of payment. I would use them again.