Best Trenchless Sewer in Phoenix AZ

Technician found the issue quickly and allowed me to go purchase the part and install it myself, saving me a lot of money. I gladly paid the service fee instead of over $300 for the $11 capacitor that took me under 3 minutes to replace. I understand paying a fee for the technician’s knowledge, ability and time, but that’s a bit much. All in all I’m still very happy with Parker and Sons and the fact that they allowed me to fix it myself.

Technician came out and was here for less than 30 minutes he applied a couple strips of tape and left . I get a bill a couple weeks later for over $200. I asked for clarification never received a response. I had to call in and spoke to Sierra she was very rude in my opinion and condescending. I was never told about any $100 trip charge or anything else at the time of booking the service. The tech claims he was trying to reach me and He called once and I was home all day. Sierra was very dismissive, no empathy, very poor customer service. She Interrupted and rushed me off the phone. She even told me the president would tell me the same thing she told me. I said great so have them call me then. She is rude! Her tone was very dismissive and condescending.on my bill it showed notes the tech called ahead by 30 minutes. I checked my call log the tech called at 1201 pm. I spoke to Dispatch at 1225 pm and the tech had not yet arrived. I was billed all labor no parts or anything were replaced. Sierra lied and said my bill does not say anything about tape. I found the invoice it does say the tech used some tape and left. According to Sierra I was billed from about 1145 am until after 1pm but the tech didn't even arrive until after 1225 I spoke to Dispatch at that time and the tech was not here yet