Best Roof Installation in Phoenix AZ

Fantastic! I have an older home with an older a/c unit. I need a new unit but can't afford it right now. Well, it went out again and I have a family and just can't wait in the heat for a company to come out until usually the next day. It went out when it was about 110 degrees outside. So I looked at some reviews that said these guys came out quickly and I called.

This guy came out in about an hour! I couldn't believe it. They were friendly and helpful. Unfortunately my unit is so old that they don't make a fan motor for it any more. And that's what I needed. So they made a new universal one work instead of telling me too bad, you need a new unit. Well, they basically found a way to make it work right, but it had a few issues and they had to come out several more times. THIS WAS NOT THEIR FAULT, they were trying to make it work with the dinosaur I own. I looked at it. Fans just don't fit this way any more. It's a totally different set up. I can't believe he even tried for us.

Every time he came out, he refused to take a payment, even though he deserved it. He even gave me new parts for free to make it work. He just kept saying he wants to keep my business forever. And he will! Any other company would have charged $69 every time they came out. And it would've been justified. This was a rebuild with old junk, not a normal repair. AND each time he came out with in 1-2 hours.

I just couldn't believe it. I haven't seen someone care so much about service and keeping up a good reputation in so long. I wish everyone was like that.

Do not hesitate to call them!

Alex was a very professional young man, I enjoyed meeting him. It is nice to know there are still nice young people out there. He explained the condition of my AC unit and gave me recommendations, which I did appreciate. Thanks for having him on your staff, I look forward to seeing him again.

Richard was super friendly and knowledgeable. He explained everything in detail to me and fix my AC! Thank you Richard!!

Really know their stuff.....informs you on what you need without 'selling you products you don't need', giving you the price right off the bat before they do the work. They redesigned the airflow in our home with new registers and now we have a cooler and more comfortable home.

Keeps you informed when he is coming and is on time.

Exceptional customer service and professionalism. Great communication. This is one of the best experiences I have had with a contractor in Scottsdale. You won't be disappointed if you call this company for AC services, repairs or replacement. I will be using them for all of my ongoing maintenance needs.

good service

The technician arrived on time. When some issues were noted with my AC unit, he explained what they were and what was needed to fix or repair the problem.
I was quoted a fair price. I would highly recommend 911 Heating and Cooling!