Best Replacement Part in Phoenix AZ

They were very knowledgeable about the issue and completed the problem very fast

We called Promise for a broken HVAC blower motor after our landlord went incommunicado and we were stuck figuring it out on our own.

The receptionist was attentive, knowledgeable, and was able to clearly communicate the repair process. They booked us a time exactly when we had hoped, three days out, and gave us an estimate that everything would be able to be completed at that time.

The owner, Jesus Montes, arrived promptly at the arranged time and inspired confidence immediately. He is articulate, professional, friendly, and was able to quickly diagnose the blower motor. His quote commanded in the upper end of the expected price range, however Mr. Montes exceeded all expectations for quality and quantity of service so we felt his price were fair.

Mr. Montes, within 2 hours of arrival, completed the repair of the blower motor and provided us with documentation in pictures of the repair as well as personally showed us the old motor and problem. He sat down with us to discuss possible other issues to work out and was helpful in signing the waiver of lien and preparing the invoice in a way the state advises us we needed to legally deduct these costs from our rent.

Our system has been working well since and we highly recommend Promise and Mr. Montes as an efficient and competent contractor

The tech was amazing, he used his expertise and bring our bank's HVAC back to life.

I've been with Howard Air for years - including a new install - and couldn't recommend them more highly. When you have an outage, you get a bunch of recommendations I use (so and so) and my response each time was No, I've got Howard Air, nobody touches them.
Reasonable prices, for sure, but their service and professionalism are unrivaled at every touchpoint in the process.
In perhaps 10 years I've never had a bad interaction and every tech has been as good or better than the last. (Shout out to Art for yesterday)

Excellent Service , Dan and Chuck service men , both high quality. I would recommend this HVAC Company to any one .
Five Star defines who they are. Thank you.

My experience with Derek was excellent. He was very knowledgeable, professional, punctual and a good listener when it came to my concerns. I would highly recommend him to anyone without a question. He knows his stuff!!!

Called for over 2 hrs straight never got anyone to pick up the phone... so they deserve a 0 star to be honest. And it was Friday from 1pm to 3pm so it wasn't like I called Friday at 5pm..

Great service

These guys are amazing. We asked to check our air conditioning system. They found a problem in our filtration system that no one ever fixed during a routine inspection. They are honest and decent. I thank them for their excellent work.