Best Repair Roof in Phoenix AZ

This is the only place that answered when oura/c went out. It's June and averaging over 100 degrees. Fixed same day.... Didn't have to get a hotel.

Second time I called them, my AC unit wasn’t working and they immediately came out- after 5pm on a Saturday. All fixed and no up- charges. Walter was great! April 2023.
This was the first time I used Howard Air, as finding a reputable business can be difficult. I’m so glad I went with them, they are professional, explained the checkup on my unit, and the tech. didn’t rip me off by installing parts that weren’t necessary . I highly recommend Howard Air and will continue to use them.

American Home Shield, the home warranty company, contracted with Crispy to do our AC maintenance/checkup. I have two units outside. The tech went around them and I presume checked things out.The problem was that I received only a verbal statement that all looked pretty good except for something that might need looking at later. What it was I'll never know because I never received any sort of report. All I got was the invoice, showing paid in full. NO DETAIL.The tech tried to upsell me by saying I should consider having them install surge protectors/suppressors for each unit. I was told that the price was $250 each but that he could do them for only $200 each. This borders on taking advantage of the retired/elderly folk.Twice I called the Crispy office for a detailed checklist of the work done. I was told that if they did that for every customer they would have no time for much of anything else. What the heck?I called American Home Shield twice about the situation and nothing came of it. So, I canceled AHS today. Good riddance.I advise all to be wary of Crispy Air and Heating. Perhaps they will be fine for your needs. Not mine. Ever. Again.

Urgent Air has installed a new unit for us and serviced both of our houses for ten years. I have found all experiences with them pleasant and the team is reliable and priced honestly. They also service my mother’s house too, and that’s the quality you should expect: “someone you’d be happy to send to your mother’s house”. A+ all around.

They were on time explained everything in detail that they were doing courteous at professional recommend highly

Factory oem parts

Not happy with this company. I have hired 911 Heating Cooling & Plumbing twice for properties I intended to buy. I would never work with them again and advice you to do your research and not just take the referral from your property inspector when hundreds of thousands of dollars are on the line.

I worked with them the first time for a sewer scope and the second time for a comprehensive A/C inspection. For the sewer scope I received a video days later with very little explanation as to what I was seeing. Complete waste of $250. The second time the tech was finishing up his work and writing his 'final report' when I arrived on-time at the agreed upon start time. This is a huge red flag. Next he tells me there is nothing to worry about with the A/C unit. It's pumping out air now will it last 1-year, 5-years I have no idea Fast forward 1-hour and the A/C unit sounds like it has bowling bowl circulating in the fan blades. I asked my Property Inspector who was absolutely terrific, and he proceeds to tell me 3-very problematic issues with the A/C unit: It is sitting on an uneven platform, it's not 12-inches from the house per code and there are flayed wires. He recommends the A/C unit be replaced by the seller.

You can imagine my unhappiness when I place a call to the owner of the company next day and he leaves me a message saying this is a 'good learning experience for his tech' and then proceeds to re-issue my invoice.

When Buyers are prepared to spend hundreds of thousands of dollars to buy a property and trust a company to protect their families interests this is not the level of customer service we expect. These issues could have cost me thousands and thousands of dollars. Very unhappy with 911 Heating Cooling & Plumbing and advice you do business with a more reputable group of people.