Best New Build Construction in Phoenix AZ

We've used Scottsdale air multiple times to fix issues with our air conditioner which had nothing to do with anything they did. They are always responsive, nice and so very helpful. The prices are fair and they always explain everything did and checked. Recently our outside drain pipe broke they came over and fixed it quick. Highly recommend them!!!!

Avoid them like Ebola! I was with them for 10 years...what a deterioration in service. I have had multiple properties with them and gave them a lot of service over the years. I just had to have another evap coil replaced for $2500 dollars in my condo for the 2nd time in 4 years. Why to we have a bi-yearly maintenance program? Aren't they supposed to monitor and check for issues like that unless they were intentionally done! I know Arizona is the landing zone for unscrupulously HVAC companies. They are kind of like car dealership service departments...they smile at you when you enter and laugh at you when you leave. When you try to rectify the problem by talking to the service manager, they are at perpetual meetings for two weeks straight! Hats off to the people who answer phones all day and protect they're boss from people like me.

In summary, Howard Air used to be a great company, but is no longer! They are expensive and unscrupulous. You can't count on them doing any of the 44 or 80 point services you pay for. You have to be concerned that they are damaging the system further so it causes you issues down the road. I've given by 4 home business to a new company...which is 1/2 the price of Howard Air! If they do less than they say, I'm still saving 1/2 my money and now will call my Home Warranty company instead of using another marginal HVAC company in AZ!

Howard Air came recommended to me and I'm very satisfied with their service, I will be forever using this company! I was pleased from the moment I called to set up an appointment and spoke with Victor. He was very pleasant and set me up not trying to hard sell me on a maintenance package right away assuring me that the technician would be the same way, telling me only what needed to be done and give recommendations for the future. He was right, Shawn, the technician who came out to do the AC maintenance, was very friendly. He also wore a mask and booties on his shoes in my home which I thought was very responsible and respectful. When he was finished, he told us how the inspection went and that everything was good for now and what he recommended for the future of our units along with the service plan that would fit our needs. The Best part was, he didn't pressure us to sign up for the plan at that moment, giving us time to think, which I very much like. I couldn't be happier and definitely recommend checking out Howard Air for your needs!

Great techs and fast service! Always a pleasure to work with these guys.

David came out after I had scheduled an appointment for an energy audit. We purchased a home in 2016 that was built in 2000. Clearly the original owner did not have a proper owners home inspection conducted upon acceptance of the home.

The air distribution was poorly designed and installed. The master bedroom would not cool in the summer or heat in the winter. Amazing someone tolerant this condition for so long.
The upper floor over cooled and heated.

In our energy audit it was noted a few items poorly installed and poorly distributed, massive duct leakage and poor insulation in the attic space and on the ductwork.

The overall audit was very thorough and professionally done. We received a detailed report the following week which provided some recommended solutions and some optional solutions dependent on what we hoped to achieve. We wanted the ductwork sealed, additional insulation (lift & fill), modified air distribution, dampers and new air intake grills installed to improve the efficiency of the air flow.

David and his team came out as scheduled and was able to knock out all the modifications and improvements within the two long days but very thorough. I would highly recommend David and his team.

Patrick

Heats coming soon I should turn on my AC to check it. What do know no cold air?? Had two different AC companies come out and examine my problem both said your systems old going to be exspensive to fix it and who knows how long it will last if they do? Called ICON spoke with an awesome gentlemen named Rhet. Gave him the rundown on everything said I needed a new system, he had all my info and a quote ready for me in a matter of a few hours (while he was still working elsewhere!) I look over the quotes very reasonable, next thing I know I get a phone call from Rhet saying hey I'd like to look at your old system, just to make sure it's truly not functional? I said sure. Punctual the next morning, runs a few tests fixes a quick part...bam cold air! Saved me a fortune in these tough times! They truly do see us as a big AZ family, and it's the only phone number for AC repair you'll ever need! From my family to yours I say thank you Icon Mechanical!

Their employees used profanity, threw large objects from upstairs down onto my porch - luckily not hitting me, as well as left sharp screws & dust left over from AC job for my upstairs neighbor down onto my front porch for me to clean up. Horribly unprofessional employees.

good service

I could not find the guide for my thermostat. When I called with this problem; I was told no problem. Send a picture of the thermostat.The Thermostat Guide was copied and brought to me that same day! Amazing service.