Best Light Switch Install in Phoenix AZ

I was originally feeling satisfied with the service we received. The work that was done seems as though it was done correctly. HOWEVER. Because the small problem that we thought we had turned into a MUCH bigger issue, we trusted Penguin to continue and fix the larger problem. We are now learning that their prices are MUCH higher than competitors. As in, potentially thousands of dollars less than we have already paid. We could not find a single plumbing company that was even close in their estimate to what we have already paid out of pocket (the most was still 3x less than Penguin). Not to mention our insurance reached out to us specifically to discuss the shockingly high charges for these services and were fearful we had been taken advantage of. Don't trust your technicians when they assure you Insurance will cover a good portion of the bill due to it being classified as Category 3 water. That is what Landon told us when he saw that we were shocked and hesistant at the estimate. We were even told that we had great Insurance so we shouldn't worry at all. That may be true when the plumbing bill is justified, but we may never know that since we chose to go through Penguin. Take a look at their BBB rating and make sure to call around. At no time were we encouraged to take time to think about this large project, instead there was only urgency as they called Copperstate Home Builders to come do mitigation. Nothing like shared profits. Lots of money to be made off those of us who may not know the going rate for plumbing services in the area. Let our mistake help you avoid your own and do a lot of research. We sure wish we had. Especially considering our contract states that Penguin would install both toilets and that The job is complete. We only had one toilet installed before they left and didn't return. Even Gene with Copperstate indicated on Thursday August 25th that Penguin should be out to install the other toilet.Edited to add information on 9/15. Still no contact from Penguin, even though I submitted a Contact Us form. Tomorrow has been a week since I sent it. I'm sure they will say I need to call, but when my trust level is this low I want EVERYTHING in writing. Our job is still not complete and we have not had contact with them since August 25th when we were emailed our contract, which again states The job is complete. Today we find out they charged an additional $3500 without our knowledge or consent, when the agreement was that Landon would come back out on Monday 8/29 to receive the last of the payments. His words exactly were My boss will be cool as long as we get that payment in a couple of days So we indicated Monday 8/29 would be a good day for them to come finish the job and receive payment. We never signed a payment agreement and every other payment we made was in person and signed for. This company is slimy. $10,200 for something that surely should have cost us less than $5,000 for everything. They should be ashamed of themselves. We will be moving forward with our BBB claim, and a complaint with the Attorney General's office. Absolutely shameful business practices.Edit as of 9/19/22Another plumber came today because we are needing to begin our reconstruction. We asked him to take a look at the completed work in our hall bathroom (since Penguin never returned to install our toilet it is still open and able to be seen). Again, we got a punch to the gut when he said, Wow, I'm really sorry. I cannot think of any situation that a flange repair and replacement would cost that much. Good work comes with a price, but the price they charged you is outrageous and completely unbelievable in my 20 years of plumbing. So again, our suspicions of predatory practices and price gouging are confirmed. Still no contact from Penguin. The photo shows our $5,788 flange repair and $1100 worth of tile demo (8 square feet).

Alex Beltz was awesome! Everyone we interacted with was courteous and helpful. They're very responsive and provide a good value. Our tech, Alex, was so nice and very thorough. We are now using them for all services they offer!

From the first call to the finished product, my experience as a consumer was fantastic. Upfront, honest and they even completed a few extra repairs that were on my honey do list while they were here. Highly recommend this company.

Our AC went out the day after we got home from the hospital with our first newborn baby. Our house was 96 degrees inside, we were dripping sweat, and our baby was overheated and lethargic. We were frantically calling around to all the AC companies trying to find someone who could come take a look at our AC but no one was available. When Scott heard we had a newborn he took pity on us and moved some things around to fit us in quickly that day. Scott was amazing to work with and was able to get our AC unit replaced in a timely manner. He was so kind and helpful- I recommend him to anyone in the valley!

Highly recommend this company. Alex is friendly, knowledgable & tidy! While replacing my lights he noticed that some of my smoke detectors were subpar; he explained why they weren't the safest option for a home & easily replaced them for me. Incredibly thorough work.

We found it at the Chandler Costco on a sunday afternoon. If you are wondering who are the people that take up multiple parking spots wonder no more. If this is how they treat strangers I can't even imagine how they would treat their consumers. Selfishness at its finest for sure. Even if it was for a job then do they really need to park like that? I don't think so.

This company offers such a wide array of services that it makes it very convenient to have one contractor be able to handle your HVAC, electrical, and plumbing repairs on one visit for a whole home improvement. It is a huge hassle to have to coordinate estimates with various time windows from multiple contractors.