Best Full Service Remodeling in Phoenix AZ

Carlos, came out to look at an issue with my heat blowing intermittent. Carlos surveyed the system and found a bad fan motor. He called me explained everything that was wrong, sent pictures, it was very thorough. I had Carlos service the whole HVAC Unit and same pro service for this task. Very impressed, I would recommend to anyone need hvac work done. I found out Ace does, plumbing and Carlos set me up with Emil Emil had all the great qualities that Carlos has. He sent me a detailed list of all my plumbing issues and pictures and I had him complete all the tasks that were recommended. Carlos and Emil are great customer service people and I would recommend both for any of your HVAC and Plumbing needs! I’m a maintenance manager and I do this every day and I would hire Carlos and Emil to be on my staff!!!

What a great find! Last summer, our air went out. We found a random repair company and called them. What should have taken 1 day turned into 4 days and the ac still didn’t work. They even tried to bill us.

We then called George at Air Control. George had us up and running in no time. He was gracious and professional. We signed up for their monthly service plan which is only $10 a month.

Tyler came out and checked the heating for us and ensured we were ready for when the temperatures drop. All of this was covered by the service plan we have. Tyler couldn’t have been nicer. He really went above and beyond by checking every little thing He explained that they have a checklist and that’s their guarantee to check every point on the list. He was so wonderful and a breath of fresh air because he truly cared.

Thank you, George and Tyler, for restoring our faith in repairmen!

The Sisters,
Eileen and Mary McNally

Work was done to add insulation to attic, with concentration on void spots causing heating/cooling leakage, including a skylight which was not insulated in the attic. Also a heating duct was added to the laundry/extra bedroom to replace poorly performing heating/cooling to that room. Attic ducts and inside vents were also resealed. Installation was done in one day as scheduled. The cost was reasonable with an estimated less than 10 year payback.
The estimator and job manager were very friendly and personable and explained in detail the problems we had and the work to be done. Overall, we are very satisfied with the work and the results to date.

This company is outstanding. They are very professional. I would highly recommend them.

Answered all my questions in an easy way to understand, let me know what they were doing waiting for and what to expect. Had a very friendly vibe and kept me in loop of the whole solar panels installation process. Very happy with their work and them.

Our experience with Pro-Tec refrigeration was terrible. We hired them to fix a commercial freezer, that was operating, but wouldn't reach sub-zero temps. After their tech worked on it, the unit would no longer reach temps below the high 30's rendering it completely unusable. I contacted the office the next day (Sat.) and was promised that a technician would be at our place of business first thing Tuesday morning. No one showed up and we have been unable to get a return call. However, Pro Tec did charge our credit card over $1200. We were never given an invoice, any supporting docs or shown any old parts. I called another company and their tech was out the following day and completed the original repair, but also repaired the damage apparently caused by the Pro Tec (which is why it would no longer reach freezing temps after his 'repair'). I understand that people make mistakes, but Pro-Tec's complete lack of customer support and follow through, after the sale, is completely inexcusable in my book.

My first experience with this company was very good. Then I called them back for another issue. Felt the assessment was very incomplete, was charged $79 for the visit and never received an estimate! When I called, she said the techs phone wasn’t working to send the estimate? They cashed my check anyway- not happy!