Best Commercial Improvements in Phoenix AZ

I have an older and odd setup in a Scottsdale condo, where they use hot water from the water heater to the air handler for heat, and of course require a lot of cooling. I've had multiple leaks in the past and attempts from other HVAC providers have all failed. I had Larson out to assess and to provide options for fix and replace, they were great. Opted to repair with drain pan fix, condensate pump and transformer additions, coil cleaning and refrigerant added, and more. The service (and sales) team is awesome, I will keep using them 100% including their annual 'cool club' plan for maintenance visits and future discounts. Very happy to find a smart and responsive HVAC experts like Larson, HIGHLY RECOMMEND!!

Urgent Air was referred to me by my Dad (Joe Bock) and they were excellent! It was late at night, 108 degrees outside and our air went out. We were able to get service immediately and our technician, Tom, was prompt, honest and knowledgeable.

I actually work for an HVAC company here in the valley but we were booked out for days ahead but Urgent Air was able to get out and get the job done.

Thank you!

Great HVAC division.

I would leave less than one star if it was possible- rude office staff, they give a date and time frame for when they are going to show up- and then they miss their appointments- then they never call to follow up with you! It is understandable that things come up and rescheduling has to happen sometimes- however when there is no communication and they just never show up- that is a HUGE problem! -and its been my huge problem on 3 separate occasions now- i've never tried so had to throw money at a company in my life- safe to say that i have hired a new company at this point, and i will NEVER be calling this company again!!!

Geat friendly plumbers

I sit near it, but don't know anything about it. Guess they keep Sky Harbor cool/warm.

Contractor was perfect! Really appreciate him showing up so late in the day, 7pm. I'd imagine his shift was supposed to be long over by that time. Very friendly and very particular on his quality of work. Really good work ethic and doesn't need more cardio for all the running he did. Showed a great deal of patience while we were trying to figure out how to turn off the water for a condo. Would strongly recommend for future upgrades or repairs. Thanks Trenton!.
Also big thank you for this company showing up only hours after I called with no water.

Not happy with this company. I have hired 911 Heating Cooling & Plumbing twice for properties I intended to buy. I would never work with them again and advice you to do your research and not just take the referral from your property inspector when hundreds of thousands of dollars are on the line.

I worked with them the first time for a sewer scope and the second time for a comprehensive A/C inspection. For the sewer scope I received a video days later with very little explanation as to what I was seeing. Complete waste of $250. The second time the tech was finishing up his work and writing his 'final report' when I arrived on-time at the agreed upon start time. This is a huge red flag. Next he tells me there is nothing to worry about with the A/C unit. It's pumping out air now will it last 1-year, 5-years I have no idea Fast forward 1-hour and the A/C unit sounds like it has bowling bowl circulating in the fan blades. I asked my Property Inspector who was absolutely terrific, and he proceeds to tell me 3-very problematic issues with the A/C unit: It is sitting on an uneven platform, it's not 12-inches from the house per code and there are flayed wires. He recommends the A/C unit be replaced by the seller.

You can imagine my unhappiness when I place a call to the owner of the company next day and he leaves me a message saying this is a 'good learning experience for his tech' and then proceeds to re-issue my invoice.

When Buyers are prepared to spend hundreds of thousands of dollars to buy a property and trust a company to protect their families interests this is not the level of customer service we expect. These issues could have cost me thousands and thousands of dollars. Very unhappy with 911 Heating Cooling & Plumbing and advice you do business with a more reputable group of people.