Best Maintenance Heat Pump in Phoenix AZ

My new go team for any HVAC issues. Could not be happier with the install, sales team or equipment. Spoke with a rep named owner about getting a quote for a new HVAC install. He showed up on time. Was very patient with me while I reviewed my needs and options. He provided me with several great solutions. His team showed up right on time today and knocked out a difficult install with zero problems. The guys installing were courteous, professional and very skilled

Service man arrived on timeDid careful inspection and have clear and full reportArranged timely replacement of heat pump unitWorker helpful and friendlyWould recommend this serviceLarry and joyce Timoffee

I have had the pleasure of using Bill Worlock and his technicians at Worlock Air Conditioning & Heating for over ten years. There is a reason I have used Worlock AC & Heating that long. They do a great job! They act as fast as possible, they explain issues well, and they charge fair prices. I have also used Worlock AC & Heating twice (two homes) for new installs of HVAC units. Both times Bill's bids were lower than the others received and they did a phenomenal job on the install. I have never had an issue or problem with the services they provide. I highly recommend Bill Worlock and Worlock Air Conditioning & Heating without any reservations.

Best company ever!!! I just Love them!!!

Really know their stuff.....informs you on what you need without 'selling you products you don't need', giving you the price right off the bat before they do the work. They redesigned the airflow in our home with new registers and now we have a cooler and more comfortable home.

Keeps you informed when he is coming and is on time.

Honest business great experience.

The Prestige team has always been responsive and professional in meeting my needs at two separate properties.

These guys are the best! Our a/c went out on a weekend and they showed up within a few hours to diagnose the problem. Thankfully it was still under warranty.

Unfortunately the manufacturer gave us the run around on replacement parts (apparently they no longer support our unit, even though it’s only 3 years old). Meanwhile our house was 118 degrees inside!!!

Rather than continue to wait on the manufacturer Junior and Jerry found a complete unit and swapped mine out.

I am grateful to know their are good people still in the world! Thank you for getting us back into our home!

Took care of our problems in a timely manner

Fast no baloney good prices. They don't try to sell you stuff they just fix your AC and charge a fair price.

I just wanted to let you know how pleased I am with your sales and installation services. Not only did you quote me a lower price than everybody else for a basic replacement unit for my 25+ year old equipment when I asked about high efficiency units you explained in detail what the differences were along with the pros and cons of going in that direction. And then you quoted me a price comparable to the basic replacement units everyone else was quoting. I chose the higher efficiency Trane and still got a better deal than with any of your competitors. It was the end of the week and we had been without central air for a couple of weeks and had already convinced ourselves that we would need to wait until the following week for the install when you informed us you were willing to install on a Saturday. Your installers showed up half an hour earlier than expected and went straight to work. They were very professional and explained everything they needed to do. I was extremely satisfied with their workmanship and if you had looked for evidence they had been there the new unit on my roof would have your only clue. I am extremely happy with my new A/C unit and recommend you to any one who asks if I know any reputable A/C service dealers in the Phoenix area.

This is a great company to work with. They are responsive to my calls and do a thorough job. They are helpful in answering questions and explaining the ins and outs of my HVAC system. They put my mind at ease knowing I can trust them to do their best job.

The tech on the phone helped out tremendously regarding a refrigerated trailer issue for the region I was located in{Arizona}. Thanks Carrier of Arizona!

Expensive prices wanted to charge me $2,500 on a repair for a refrigerator and also charged a after hour service fee to just see what the issue was $250.00. I don’t recommend that anyone does business with this company unless if you want to get robbed for your money

Thank you so much for the fast response

Very satisfied with the service. They did AC service for my mini split systems. Good guys, reasonable prices, I recommend.

Great service

Getting service in Phoenix during the summer can be difficult since many people have problems when it heats up for our summers.

Family owned and run and a great group of people. They do more than a 10 minute look before telling me I need a whole new unit as the majority of companies tend to do. They found the root cause and ordered the placement part.

In addiction, they got my problem bypassed and my 20 year old unit working while I waited for the replacement part to arrive.

This company offers such a wide array of services that it makes it very convenient to have one contractor be able to handle your HVAC, electrical, and plumbing repairs on one visit for a whole home improvement. It is a huge hassle to have to coordinate estimates with various time windows from multiple contractors.

This Morning December 12, 2018, Eric arrived for my service call. He greeted me by telling me his name. I found Eric to be very congenial, friendly, professional and knowledgeable .Most willing to help and answered all my questions with good advice.
Eric executed his work neatly, and knew exactly what had to be done.
I suspect that Eric is definitely an asset to ONE HOUR AIR.
Lollieann Hovsepian