Best Toilet Repair And Replacement in Phoenix AZ

Very professional. Enjoys helping homeowner with mitigation of the water damage. Chandler and Jakob were a pleasure to assist with the evaluation of water damage. This is the second time I have had a water issue and Jenkins came out both times.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Josh, Roy & especially Mason we’re friendly, professional & highly skilled! I will definitely recommend them to my friends/family if they have a plumbing issue! Thank you for helping me with such prompt reliable & fairly priced service!

I highly recommend Arizona Total Home Restoration. My condo got flooded by my upstairs neighbor. My condo is older, so asbestos was found in the joint compound. Nathan, Company President, and his team came in and answered all my questions (which were a lot). They did a phenomenal job on the asbestos abatement demolition. They were even able to help identify other issues that were uncovered once demolition was complete (e.g. different drain pipe leak). I am so thankful for their help!